2016 Infiniti QX80

WE HAVE HAD SEVERAL ISSUES WITH OUR VEHICLE. IT HAS BEEN TO THE DEALERSHIP 3 TIMES SINCE NOVEMBER 20, 2019. THE FIRST TIME WE TOOK THE VEHICLE INTO THE DEALERSHIP, IT WAS DUE TO IT BOGGING DOWN. THIS HAPPENED WHEN THE VEHICLE WAS IN MOTION AND IN BOTH THE CITY AND INTERSTATE. THE WORST TIME, WAS WHEN WE WERE ON THE INTERSTATE DRIVING AROUND 70 MILES AN HOUR AND WENT TO ACCELERATE TO PASS A VEHICLE. THE VEHICLE BOGGED DOWN AND WOULD NOT ACCELERATE. IT WAS TAKEN TO THE DEALERSHIP AND THEY COULD NOT DUPLICATE THE PROBLEM. THEY UPDATED THE COMPUTER SOFTWARE AND WE WERE TOLD THIS SHOULD RESOLVE THE PROBLEM. WE PICKED UP THE VEHICLE ON 9/23/19 AND THE VEHICLE IMMEDIATELY BEGAN TO DEMONSTRATE THE SAME PROBLEMS. THE VEHICLE WAS RETURNED TO THE DEALERSHIP ON 9/25/19. AT THIS TIME, MR. JUNOT RODE WITH A TECHNICIAN AND WAS ABLE TO DUPLICATE THE PROBLEM. THE REPINED THE ECM CONNECTOR AND CLEARED ALL THE CODES. WE WERE ABLE TO PICK UP THE VEHICLE ON 10/3/19. THE VEHICLE CONTINUED TO DRIVE SLUGGISH AND BOG DOWN. ON 10/15/19, THE CUSTOMER WAS DRIVING THE VEHICLE IN THE CITY, WHEN IT BEGAN ACCELERATING ON ITS OWN AND THE STEERING AND BRAKES LOCKED UP. SHE WAS ABLE TO PUT THE CAR INTO PARK AND COAST INTO A PARKING LOT. THE DEALERSHIP WAS CALLED ON 10/16/19 AND WE WERE TOLD TO BRING THE CAR IN ON 10/17/19. THEY WERE NOT ABLE TO DUPLICATE THE PROBLEM AND CALLED IN A DST SPECIALIST. WE WERE TOLD THAT HE WOULD NOT BE AT THE DEALERSHIP UNTIL MONDAY, NOVEMBER 18TH. [XXX]. MET HIM AT THE DEALERSHIP THAT MORNING. HE TALKED TO THE DST AND REVIEWED ALL THE ISSUES WE HAVE HAD. WE DID NOT RECEIVE A CALL FROM THE DST AND RECEIVED AN EMAIL FROM INFINITI STATING THAT THEY COULD NOT DUPLICATE THE PROBLEM, SO THEY REPLACED THE BATTERY. MY HUSBAND HAD TO CALL TO GET THE DETAILS OF THE REPORT. WE WERE TOLD WE COULD PICK UP THE VEHICLE ON 10/21/19. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR