2011 Infiniti QX56

INFINITI HAS NEVER OFFICIALLY ISSUED A RECALL BUT SHOULD HAVE SINCE ALL 2011-2013 INFINITI QX56 HAVE CATALYTIC CONVERTER ISSUES THAT NEED TO BE REPLACED. IT IS COVERED IF YOU REPLACE BEFORE 80K MILES BUT IF YOU DO NOT KNOW ABOUT IT COULD COST YOU $6,000. IT IS AN ISSUE WITH ALL OF THEM THAT INFINITI DOES NOT WANT TO ADDRESS BUT SHOULD RECALL AND HELP CUSTOMERS SINCE IT IS AN ERROR THEY MADE IN THESE MODELS WHICH IS NOW FIXED IN NEWER MODELS.

IN JUNE 2017, I HAD THE VEHICLE INTO THE DEALERSHIP FOR THE POWER TRAIN RECALL. IN JULY 2017 (87K MILES), I HAD A 420 BANK 1 CAT CODE, AND REPLACED ONE CATALYTIC CONVERTER. IN DECEMBER 2017 (94K MILES), THE 'CHECK ENGINE SOON' LIGHT ILLUMINATED AGAIN, AND THE 430 CODE SHOWS THE OTHER CATALYTIC CONVERTER (BANK 2) NEEDS TO BE REPLACED. IT SEEMS THE CATS ON THESE VEHICLES ARE TERRIBLE, AND ONCE ONE GOES OUT, THE OTHER FAILS TOO. THIS IS VERY EXPENSIVE...ABOUT $2,000 EACH IN MY CASE. THIS SEEMS TOO COMMON BASED ON THE REVIEWS I'VE READ ONLINE NOW. I FEEL LIKE INFINITI SHOULD COVER THE COST OF REPLACING AT LEAST ONE OF THE CATS, BUT I WAS DENIED ASSISTANCE.

THE SERVICE ENGINE LIGHT CAME ON AND THE VEHICLE WAS CHECKED BY INFINITI SERVICE. THE RIGHT SIDE CATALYTIC CONVERTER FAILED. WE REPAIRED THAT (ABOUT 2 WEEKS AGO). TODAY, THE SAME SERVICE ENGINE LIGHT CAME ON AND IT IS THE LEFT CATALYTIC CONVERTER. THE TOTAL AMOUNT SPENT TO REPAIR BOTH OF THE CATALYTIC CONVERTERS WILL BE OVER THREE THOUSAND DOLLARS. FROM SPEAKING TO THE MECHANIC AND RESEARCHING ONLINE, IT APPEARS THAT THE CATALYTIC CONVERTERS FAILING ON THIS VEHICLE IS A PREVALENT PROBLEM. THIS IS A VERY EXPENSIVE ISSUE TO FIX AND IT SEEMS LIKE MANY PEOPLE ARE EXPERIENCING THIS ISSUE. ALTHOUGH THERE MAY NOT BE A LARGE NUMBER OF PEOPLE REPORTING THIS ISSUE ON THIS SITE, IT APPEARS THAT THIS IS AN ISSUE THAT MANY PEOPLE ARE EXPERIENCING BASED ON THE ONLINE FORUMS I HAVE READ.

THROUGH MY RESEARCH AND SPEAKING WITH INFINITI MECHANICS THERE HAS BEEN A KNOWN ISSUE WITH TIMING CHAINS AND ASSOCIATE PARTS THAT ARE A HAZARD AND A MAJOR EXPENSE TO 2011-2012 INFINITY QX56 OWNERS. THIS ISSUE WILL LEAVE YOU STRANDED SOMEWHERE!! IT HAPPENS TO MY WIFE AND I THREE TIMES!!! I HAD TO GET IT TOWED ALL THREE TIMES!! THE HAZARD IS WHILE DRIVING ON HIGHWAY THE ENGINE JUST LOSES ALL POWER LEAVING THE HAZARD OF SOMEONE RUNNING IN BACK OF YOU. IF YOU DRIVING UP AN INCLINE AND THIS PROBLEM COMES ABOUT YOUR VEHICLE WILL STALL AN YOU CAN POSSIBLY START ROLLING BACKWARDS. SO FROM MY RESEARCH THIS PROBLEM HAS BEEN HAPPENING TO PEOPLE EITHER RIGHT BEFORE THERE WARRANTY ENDS AT 70,000 MILES OR RIGHT AFTER (LIKE ME) AT 74,000 MILES. I CALLED INFINITI AND THEY REFUSED TO HELP ME IN ANY WAY. THE GUYS AT MY DEALERSHIP SAID ITS A HIT OR MISS WITH THEM HELPING OWNERS OF THE QX56 THAT'S OVER THE WARRANTY. I WAS ALREADY $1500 IN THE WHOLE ON PARTS THEY THOUGHT WERE THE PROBLEM AND NOW THEY WANT TO CHARGE ME AN ESTIMATED $3,000-4,5000 TO DO THE REST OF THE WORK. ITS A FACT THAT INFINITI KNOWS THEY HAVE THIS ISSUE AND REFUSES TO RECALL OR HELP THE OWNERS. I WILL NEVER PURCHASE A INFINITI AGAIN!!! AND WILL SPREAD THE WORD AROUND ABOUT THEM!