2011 Infiniti QX56

I'M CURRENTLY DEALING WITH THE TIMING CHAIN NIGHTMARE SO MANY OTHERS HAVE HAD AND ARE HAVING. OF COURSE JUST AS MOST OF THE OTHERS I'M OUT OF WARRANTY AND REALLY FRUSTRATED THAT INFINITI HASN'T STEPPED UP TO THE PLATE TO ADDRESS THE PROBLEM PROPERLY AS OPPOSED TO RENAMING THE QX56 TO QX 80 TO SAVE THEMSELVES, LEAVING CONSUMERS SCRAMBLING WITH EXPENSIVE TIME CONSUMING FIXES TO A KNOWN DEFECT ON THEIR PART. WHERE'S THE ACCOUNTABILITY ON THEIR PART, DO A CERTAIN NUMBER OF PEOPLE HAVE TO DIE OR BE INJURED BEFORE THE CONSUMERS ARE PROVIDED WITH THE PROPER ASSISTANCE? WHO REALLY LOOKS OUT FOR US?

THE SUV WAS DRIVING WITHOUT ISSUE; HOWEVER, IF THE TIMING CHAIN HAD BROKEN WE WOULD HAVE HAD AN ENGINE STALL WHICH COULD HAVE CAUSED AN ACCIDENT. WE HEARD A NOISE IN THE CAR AND DECIDED TO BE SAFE AND TAKE IT IN FOR SERVICE. AFTER GETTING TO THE INFINITI DEALERSHIP OF GWINNETT THE NOISE HAD SUBSIDED. WE EXPLAINED WE HEARD A WHINING NOISE WHEN THE CAR WAS STARTING UP THAT WENT AWAY AFTER A TIME. THE NOISE WASN'T EVEN EVIDENT BUT THEY KNEW WHAT IT WAS BEFORE EVEN HEARING IT. AFTER LETTING THE CAR COOL DOWN THEY STARTED THE ENGINE UP AGAIN AND HEARD THE NOISE. THEY LET US KNOW THIS HAD CONFIRMED THE INITIAL DIAGNOSIS OF A TIMING CHAIN ISSUE. AFTER GETTING HOME AND LOOKING UP THE ISSUE WITH THE CAR I WAS SURPRISED TO SEE SO MANY PEOPLE TALKING ABOUT THIS ISSUE. APPARENTLY INFINITI HAS A DEFECTIVE OIL PUMP THAT LUBRICATES THE CHAINS THAT CAUSED THIS ISSUE. I WANTED TO VOICE MY CONCERN AND DISPLEASURE WITH THE TIMING CHAIN ISSUE THAT APPEARS TO BE A COMMON ISSUE WITH THE 2011 QX56.

THROUGH MY RESEARCH AND SPEAKING WITH INFINITI MECHANICS THERE HAS BEEN A KNOWN ISSUE WITH TIMING CHAINS AND ASSOCIATE PARTS THAT ARE A HAZARD AND A MAJOR EXPENSE TO 2011-2012 INFINITY QX56 OWNERS. THIS ISSUE WILL LEAVE YOU STRANDED SOMEWHERE!! IT HAPPENS TO MY WIFE AND I THREE TIMES!!! I HAD TO GET IT TOWED ALL THREE TIMES!! THE HAZARD IS WHILE DRIVING ON HIGHWAY THE ENGINE JUST LOSES ALL POWER LEAVING THE HAZARD OF SOMEONE RUNNING IN BACK OF YOU. IF YOU DRIVING UP AN INCLINE AND THIS PROBLEM COMES ABOUT YOUR VEHICLE WILL STALL AN YOU CAN POSSIBLY START ROLLING BACKWARDS. SO FROM MY RESEARCH THIS PROBLEM HAS BEEN HAPPENING TO PEOPLE EITHER RIGHT BEFORE THERE WARRANTY ENDS AT 70,000 MILES OR RIGHT AFTER (LIKE ME) AT 74,000 MILES. I CALLED INFINITI AND THEY REFUSED TO HELP ME IN ANY WAY. THE GUYS AT MY DEALERSHIP SAID ITS A HIT OR MISS WITH THEM HELPING OWNERS OF THE QX56 THAT'S OVER THE WARRANTY. I WAS ALREADY $1500 IN THE WHOLE ON PARTS THEY THOUGHT WERE THE PROBLEM AND NOW THEY WANT TO CHARGE ME AN ESTIMATED $3,000-4,5000 TO DO THE REST OF THE WORK. ITS A FACT THAT INFINITI KNOWS THEY HAVE THIS ISSUE AND REFUSES TO RECALL OR HELP THE OWNERS. I WILL NEVER PURCHASE A INFINITI AGAIN!!! AND WILL SPREAD THE WORD AROUND ABOUT THEM!

I NOTICED THE VEHICLE STARTED MAKING A LOUD WHISTLE NOISE EMANATING FROM THE ENGINE DURING COLD START-UPS. APPROXIMATELY 2 WEEKS LATER I TOOK IT FOR SERVICE AT THE ORLANDO INFINITI DEALERSHIP ON JANUARY 5, 2016. AS SOON AS I DESCRIBED THE ISSUE THE SERVICE ADVISOR AND MULTIPLE TECHNICIANS IMMEDIATELY SAID "IS THE TIMING BELT." PRIOR TO THIS VEHICLE I OWNED A 2005 QX56 THAT I DROVE FOR 10 YEARS WITH OVER 180, 000 AND NEVER HAD ANY ISSUES. NOW I LOOK ONLINE AND EVERYWHERE I LOOK I FIND THAT IT IS A VERY COMMON ISSUE WITH THIS VEHICLE. IT IS SO COMMON THAT THE INFINITI DEALERSHIP HAS ONE TECHNICIAN DEDICATED TO WORKING THIS ISSUE ALONE. WHILE AT THE SHOP I SAW AT LEAST 5 MORE QX56 VEHICLE IN FOR THE SAME ISSUE. NOW I AM LOOKING AT A REPAIR BILL OVER $4500. I NEVER HAD ANY VEHICLE WITH 90,000 MILES AND HAVING THIS ISSUE. IT IS WAY TOO COMMON AND IT IS A CRIME THAT INFINITI HAS NOT CATEGORIZED THIS ISSUE AS A FULL RECALL. THESE ARE TOP DOLLAR LUXURY VEHICLES!!!

WITH 72000 MILES ON THE VEHICLE, TWO THOUSAND OVER WARRANTY, THE TIMING CHAIN HAS TO BE REPLACED. INFINITI REFUSES TO OFFER ANY FINANCIAL ASSISTANCE WHEN IT IS AN OBVIOUS MANUFACTURING DEFECT. THAT IS EVIDENCED BY THE FACT THAT REPLACEMENT PARTS HAVE BEEN COMPLETELY RE-ENGINEERED. A TIMING CHAIN FAILURE AT HIGHWAY SPEED WOULD RESULT IN A SERIOUS ACCIDENT OR FATALITY. THE VEHICLE HAS BEEN CAREFULLY MAINTAINED BY NISSAN. *TR

PROBLEMS WITH THE TIMING BELT CHAIN ON NEWER MODEL INFINITI QX56. PROBLEM OF CAR MAKING WHISTLING NOISE APPEARED EARLY AFTER PURCHASE AND INTERMITTENTLY THEREAFTER BUT BECAME PROMINENT IN JULY 2011. APPEARS TO BE A RECURRING PROBLEM WITH THIS VEHICLE MODEL. DEALER HAD TO REPLACE THE ENTIRE ENGINE ON THE VEHICLE TO ADDRESS THE ISSUE. HOWEVER, WE BELIEVE THE UNDERLYING DEFECT IN THE TIMING BELT CHAIN WILL CONTINUE TO OCCUR AND THAT THERE IS THE POTENTIAL THE ENGINE COULD FAIL AND CAUSE A MAJOR ACCIDENT(S) AND/OR FATALIT(IES). *TR