2005 Infiniti QX56

THIS LETTER IS IN REFERENCE TO A PREVIOUS COMPLAINT FILED WITH INFINITI CONSUMER AFFAIRS ON DECEMBER 3, 2009, REGARDING MY VEHICLE SHUTTING COMPLETELY DOWN, STALLED OUT, NOT MOVING IN THE DRIVE OR REVERSE POSITION AT A BUSY INTERSECTION ON A RAINY STORMY EVENING. THIS OCCURRENCE COULD HAVE CAUSED A SERIOUS ACCIDENT OR WORSE, A FATALITY. AS A RESULT OF POLICE ASSISTANCE AND HAVING MY VEHICLE TOWED DIRECTLY TO THE DEALERSHIP, TO DATE THERE ARE NO MECHANICAL ISSUES FOUND BY THE DEALER RELATED TO MY VEHICLE SHUTTING DOWN AT THE INTERSECTION. MY COMPLAINT CONTAINS ADDITIONAL SERIOUS VEHICLE ISSUES REGARDING MY HEADLIGHTS, INSTRUMENT CLUSTER/PANEL, AND THE FUSE BOX UNDER THE HOOD. BOTH HEADLIGHTS ON MY VEHICLE SUDDENLY STOPPED WORKING AT THE SAME TIME. THE BULBS WERE REPLACED AND THE HEADLIGHT FUSES WERE FOUND TO BE FUNCTIONING. THE INSTRUMENT PANEL/CLUSTER LIGHT BLINKS CONSTANTLY AS I DRIVE AND THE PANEL/CLUSTER GAUGES ARE COMPLETELY NOT FUNCTIONING PROPERLY. FUSES HAVE BEEN CHECKED UNDER THE VEHICLE?S HOOD AND RESULTS INDICATE SOME OF THE 10 AMP FUSES ARE NOT FUNCTIONING AT ALL. I AM CONCERNED THAT THERE SHOULD HAVE BEEN A SAFETY RECALL REGARDING MY 2005 INFINITI QX 56, WHICH APPEARS TO JEOPARDIZE MY SAFETY. THERE ARE NO LEGITIMATE ANSWERS OR EXPLANATIONS AS TO WHY MY VEHICLE?S HEADLIGHTS ARE NOT WORKING, THE CLUSTER/PANEL HAS MALFUNCTIONED, OR WHY SOME FUSES UNDERNEATH MY VEHICLE?S HOOD ARE NOT FUNCTIONING. AS A RESULT OF MY VEHICLE?S EXPIRED WARRANTY AND MECHANICAL FAILURES, I HAVE CONSUMED A GREAT DEAL OF OUT-OF-POCKET EXPENSES, INCLUDING A TRAFFIC CITATION REGARDING MY HEADLIGHTS. I AM LIMITED AND INCONVENIENCED TO DRIVING MY VEHICLE AT NIGHT AS A RESULT OF MY INOPERABLE HEADLIGHTS WHICH CAN CAUSE ME GREAT HARM. I AM REQUESTING THAT MY SITUATION BE GIVEN SERIOUS IMMEDIATE ATTENTION AND RESOLUTION. UPDATED 01/21/15

A 2005 INFINITY QX56 WAS BEING DRIVEN AT 35 MPH ON A TWO LANE ROAD WHEN THE AUTOMATIC TRANSMISSION COOLER RUPTURED INSIDE THE RADIATOR RELEASING THE ATF FLUID INTO THE RADIATOR. THE TRANSMISSION WAS LOSING ATF THROUGH THE RADIATOR'S PRESSURE RELIEF POINTS AN LOST THE ABILITY TO PROPEL THE CAR WITHIN ONE BLOCK. THE CAR WAS DRIVEN INTO A NEARBY DRIVE AND WAS UNABLE TO MOVE AFTER THAT POINT. THE RUPTURE COULD HAVE LEAD TO A CRASH SITUATION. THE SECOND PART OF INCIDENT IS THE COOLANT CONTAMINATED THE TRANSMISSION AND CAUSED A SHORT TERM FRICTION MATERIAL FAILURE 4 MONTHS LATER. THE RADIATOR WAS REPLACED AND TRANSMISSION CLEANED AND FLUSHED. THE TRANSMISSION WORKED UNTIL AUGUST 20, 2013. THE TRANSMISSION LOST CONTACT WITH 5TH BAND AT 60 MPH ON A INTERSTATE AND WAS NO LONGER PROPELLING THE CAR. A SHIFT INTO THE 4TH BAND GOT THE CAR OFF THE ROAD AND IT WAS TOWED FOR REPAIR. THE ANTIFREEZE HAD DISSOLVED THE FRICTION MATERIAL CONSTRUCTION AND CORRODED VALVE PARTS. IT WAS REBUILT AND THE DESTRUCTION CONFIRMED. BOTH INCIDENTS COULD EASILY HAVE CAUSED A CRASH. INFINITY SENT US NO WARNING AND SAY THERE IS NO PROBLEM OR RECALL. THE REPAIR SHOP HAS REPAIRED 5 OTHER INFINITY QX56 CARS FOR THE SAME FAILURES BEFORE MY CAR WAS REPAIRED. NISSAN N. AMERICA HAS SIMILAR FAILURES IN THE PATHFINDER MODEL,AS CONFIRMED BY TWO INDEPENDENT TRANSMISSION REPAIR SHOPS CONTACTED. A WARNING: IF COOLANT DRIPS ARE NOTICED UNDER THE RADIATOR CHECK THE AUTOMATIC TRANSMISSION COOLING LINE CONNECTIONS AT THE BOTTOM OF THE RADIATOR, IF THE ARE WET AND OR LEAKING COOLANT, HAVE THE CAR TOWED TO A SHOP AND CHECKED FOR PROBLEM. CATCHING THIS PROBLEM AT THIS POINT MAY ONLY REQUIRE THE RADIATOR TO BE REPLACED, AND NO CRASH HAZARD. *TR

2005 INFINITI QX56. CONSUMER STATES PROBLEM WITH VEHICLE STALLING *TGW THE CONSUMER STATED WHILE DRIVING ON THE INTERSTATE AT 55 MPH, THE VEHICLE SUDDENLY SLOWED DOWN TO 5 MPH THEN TO A FULL STOP. THE VEHICLE WAS TAKEN TO THE DEALER THE NEXT DAY. AFTER AN INSPECTION OF THE VEHICLE, THE DEALER INFORMED THE CONSUMER, THE THROTTLE BODY MOTOR ACTUATOR NEEDED TO BE REPLACED. THE PART WAS INSTALLED. HOWEVER, THE VEHICLE STALLED TO A HALT AGAIN. THE CONSUMER RETURNED TO THE DEALER AND WAS INFORMED THE PART WAS DEFECTIVE AND HE WOULD BE CHARGED FOR THE LABOR TO INSTALL THE NEW PART. TWO WEEKS LATER, THE VEHICLE STALLED AGAIN. THE CONSUMER WAS TOLD THE FUSE BOX COVER WAS MISSING AND WHEN THE FUSES BECAME WET, THEY BECAME CORRODED. THE CONSUMER STATED THE PROBLEM WAS NEVER THE FUSE BOX, BECAUSE THE LAST TIME HE WAS AT THE DEALERSHIP, NO ONE OPENED THE HOOD. THE CONSUMER THEN DISCOVERED THE HORN WAS NOT WORKING, WHICH WAS FINE PRIOR TO GOING TO THE DEALER. THE CONSUMER DISCOVERED THE HORN WAS WET AND ONCE HE WIPED OFF THE WATER, THE HORN BEGAN TO WORK AGAIN. AFTER ABOUT A WEEK AND HALF LATER, THE VEHICLE STALLED AGAIN. THE CONSUMER WENT TO ANOTHER ESTABLISHMENT AND WAS INFORMED THE MOTOR NEEDED TO BE REPLACED. *JB