2004 Infiniti QX56

The contact owns a 2004 Infiniti QX56. The contact stated that the vehicle would fail to start up after multiple attempts with several unknown warning lights illuminated on the instrument panel. In addition, he stated that the vehicle would intermittently stall while driving at various speeds with several unknown warning lights illuminated on the instrument panel. The contact had taken the vehicle to a dealer where they informed him that his vehicle was not included in NHTSA Campaign Number: 10V517000 (Engine and Engine Cooling). The contact was referred to NHTSA for assistance. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 68,000.

TL* THE CONTACT OWNS A 2004 INFINITY QX56. THE CONTACT WAS DRIVING 50 MPH WHEN THE FRONT END OF THE VEHICLE BEGAN TO SHAKE. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC THAT LOCATED THE FAILURE AT THE FRONT SUSPENSION LOWER CONTROL ARMS. THE VEHICLE WAS TAKEN TO THE LOCAL MECHANIC TO HAVE THE FRONT LOWER CONTROL ARMS REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 119,000. THE CONSUMER AT HIS OWN EXPENSE, HE HAD TO REPLACE THE LEFT AND RIGHT CONTROL LOWER ARMS. THE CONSUMER STATED A RECALL WAS ISSUED IN MAY 2010. HOWEVER, HE WAS INFORMED THAT FOR HIS MODEL THE PARTS WERE NOT DEFECTIVE, AND THEREFORE DID NOT FALL UNDER THE RECALL. ALSO, ALL FOUR BELT PRE-TENSIONS HAD TO BE REPLACED ON BOTH SIDE. THE CONSUMER STATED ON FOUR SEPARATE OCCASIONS THE PRE-TENSIONS FAILED. EACH TIME THEY FAILED, IT RENDERED THE AIR BAGS NON-FUNCTIONAL. THE TRANSMISSION FAILED HAD TO BE REPLACED AT A COST OF $8000 DUE TO THE FAILURE OF A $10 SWITCH INSIDE THE TRANSMISSION, WHICH WAS RESPONSIBLE FOR THE REVERSE COMPONENT. THE WIPER FLUID MOTOR WAS DIAGNOSED AS BEING INOPERABLE. THE CONSUMER WAS INFORMED IT WOULD REQUIRE REPLACEMENT AT A COST OF A FEW HUNDRED DOLLARS. THE CONSUMER RECEIVED A SECOND OPINION AND WAS TOLD A HOSE HAD COME OFF AND RE-ATTACHED IT FREE OF CHARGE THE ENTIRE BRAKE ASSEMBLY, DRIVER SIDE WINDOW MOTOR, LIFT GATE MOTOR, TACHOMETER, DRIVER SIDE DOOR LOCK, HVAC CONTROL, BLOWER RESISTOR AND EXHAUST HEAT SHIELD ALL HAD TO BE REPLACED. . UPDATED 04/27/12

MAJOR COOLANT ISSUE. REPLACED 4 RADIATORS, 1 WATER PUMP. ALL UPPER AND LOWER HOSES. DEALER HAS HAD SUV IN MORE THAN 9 TIMES THIS YEAR WITH SAME ISSUE. WHILE DRIVING COOLANT SMELL IS IN VENTS. UP THE HOOD AND ITS SPLASHED ALL OVER THE MANIFOLD. ALSO ABS ISSUE. BRAKING MECH MAKES METAL TO METAL SOUND AND IF U CUT OFF CAR AND TURN BACK ON.. IT RESUMES AS NORMAL. *TR

TL*THE CONTACT OWNS A 2004 INFINITI QX56. WHILE EXITING THE HIGHWAY AT 50 MPH, THE VEHICLE SHUT OFF AS IF THE IGNITION WAS TURNED OFF. THERE WAS NO POWER STEERING OR BRAKING ABILITY. THE CONTACT COASTED TO THE SIDE OF THE ROAD. AFTER APPROXIMATELY 2-3 ATTEMPTS, THE VEHICLE RESTARTED. THE VEHICLE STOPPED A SECOND TIME APPROXIMATELY 2-5 MINUTES LATER. THE VEHICLE RESTARTED AGAIN. APPROXIMATELY 20 MINUTES LATER, THE VEHICLE SHUT OFF FOR THE THIRD TIME. ON THE SECOND CRANK, THE VEHICLE RESTARTED. THE CONTACT DROVE HOME AND CALLED THE DEALER TO SCHEDULE A REPAIR APPOINTMENT. WHEN HIS WIFE DROVE THE VEHICLE, THE FAILURE RECURRED, BUT THE VEHICLE WOULD NOT START. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THERE WAS AN INTERNAL FAILURE OF THE IPDM. THEY REPLACED THE IPDM WITH GOODWILL PARTS. THE CURRENT MILEAGE WAS 56,012 AND FAILURE MILEAGE WAS APPROXIMATELY 55,944. UPDATED 10-07-08 *BF UPDATED 10/09/08. *JB