NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
17 reportsClear category filterMileage unknown · Aug 31, 2026
Electrical SystemEngineUnknown Or Other
To Whom It May Concern, I am writing to formally request immediate assistance regarding a serious failure in my INFINITI vehicle. The vehicle’s compressor stopped working with fewer than 60,000 miles driven, which is unacceptable for a new vehicle and raises significant concerns about manufacturing quality and safety. This fai…
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To Whom It May Concern, I am writing to formally request immediate assistance regarding a serious failure in my INFINITI vehicle. The vehicle’s compressor stopped working with fewer than 60,000 miles driven, which is unacceptable for a new vehicle and raises significant concerns about manufacturing quality and safety. This failure is especially troubling because the vehicle has already been subject to multiple serious engine-related recalls number NHTSA Recall 25V-437. The air conditioning stopped working properly after the car was serviced for this recall. The combination of repeated critical issues and now a major component failure at under 60K miles suggests a pattern of defects that should not exist in a vehicle of this class or price point. I am requesting the following: A full diagnostic review at no cost, Taverna Infinity is trying to charge me $300.00 for a simple diagnosis. Written confirmation of whether this failure is related to existing or pending recalls A clear explanation of how INFINITI intends to ensure the long‑term reliability and safety of this vehicle Consideration for replacement or buyback if the vehicle continues to demonstrate systemic defects I expect a prompt response, as this situation has already caused significant inconvenience and raises legitimate concerns about the vehicle’s safety and reliability. Thank you for your attention to this matter. I look forward to your timely reply. Sincerely,
NHTSA ODI #11761010
Mileage unknown · Aug 4, 2026
Electrical SystemStructureInjury
The power liftgate (automatic trunk) system on my 2019 Infiniti QX50 malfunctioned. After fully opening, the liftgate unexpectedly closed on its own without any warning beeps or resistance detection. This poses a severe safety risk. The heavy door struck my head, causing a physical injury (a severe bump/contusion). The vehicle a…
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The power liftgate (automatic trunk) system on my 2019 Infiniti QX50 malfunctioned. After fully opening, the liftgate unexpectedly closed on its own without any warning beeps or resistance detection. This poses a severe safety risk. The heavy door struck my head, causing a physical injury (a severe bump/contusion). The vehicle and the affected components are available for inspection upon request. This problem has not yet been inspected, reproduced, or confirmed by a dealer, manufacturer, police, or insurance representatives, as I am reporting this dangerous safety defect immediately. Furthermore, there were no warning lamps, error messages, or any other symptoms prior to this sudden failure.
NHTSA ODI #11754847
Mileage unknown · Apr 23, 2026
Electrical SystemForward Collision Avoidance
Good morning, I am writing to formally escalate a serious and unresolved safety concern involving my vehicle and to follow up on my existing case (Case #XXX). On April 22, 2026, while driving on the highway at approximately 55 mph, my vehicle suddenly performed a hard stop as if it detected an imminent collision. At the time, …
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Good morning, I am writing to formally escalate a serious and unresolved safety concern involving my vehicle and to follow up on my existing case (Case #XXX). On April 22, 2026, while driving on the highway at approximately 55 mph, my vehicle suddenly performed a hard stop as if it detected an imminent collision. At the time, there were no visible obstructions or vehicles directly in front of me that would have warranted automatic emergency braking. This is a repeat issue. A nearly identical incident occurred on August 8, 2025, which was previously reported. Despite that report, the problem remains unresolved and continues to present a significant safety risk. These unexpected braking events create a hazardous driving condition with a clear risk of rear-end collision, particularly at highway speeds. Based on the pattern and circumstances, this strongly suggests a false activation of the automatic emergency braking system or a related safety system malfunction. Given the repeated nature of this issue and the potential safety implications, I am formally requesting: * Immediate escalation of this case to the appropriate engineering or safety review team * A full investigation as a potential safety defect * Identification of any related technical service bulletins, recalls, or known system issues * A clear plan and timeline for diagnosis and resolution at an authorized INFINITI dealership * Confirmation of whether reimbursement or other corrective action will be considered given the ongoing safety risk and repeated service attempts Please confirm receipt of this escalation in writing, along with next steps and assigned case handling details. I expect timely and serious attention to this matter given the safety risk involved. Sincerely, XXX XXX
NHTSA ODI #11733234
111,428 miles · Mar 30, 2026
Electrical SystemEngine
On March 26, 2026 my 2019 Infiniti QX50 (VIN: [XXX] ) experienced complete loss of motive power while exiting the freeway. My blind mother and [XXX] autistic son were both passengers creating a serious safety emergency for two disabled individuals. On March 28, 2026 Les Schwab Tires (Store [XXX] ) professionally documented meta…
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On March 26, 2026 my 2019 Infiniti QX50 (VIN: [XXX] ) experienced complete loss of motive power while exiting the freeway. My blind mother and [XXX] autistic son were both passengers creating a serious safety emergency for two disabled individuals. On March 28, 2026 Les Schwab Tires (Store [XXX] ) professionally documented metal shavings in the oil pan on official invoice stating ‘SHAVING IN OIL PAN’ with my VIN recorded. I brought the vehicle to Infiniti Roseville [XXX] ). Their own official inspection report R/O 101930 dated March 28, 2026 confirms: ‘REMOVED OIL PAN AND INSPECTED FOR BEARING DEBRIS. FOUND SMALL AMOUNT OF METAL SILVER COLORED.’ The report also documents my reported intermittent power loss and references two photos of the debris taken during inspection. Despite finding documented metal debris consistent with recall R25B2 bearing failure, Infiniti Roseville is denying engine replacement claiming silver colored debris does not qualify. Nissan’s published recall criteria makes no such color distinction — it states metal debris qualifies for engine repair or replacement at no charge. Warning symptoms began December 5, 2025 including headlight flickering, high pitched engine whistling, VDC warning light January 25, 2026 — all documented with timestamped photos and video. The vehicle is currently at Infiniti Roseville. I am requesting federal intervention as the dealer is not complying with recall R25B2 repair criteria and is applying internal standards that contradict Nissan’s published recall documentation INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11728091
38,366 miles · Sep 17, 2025
Electrical SystemEngine And Engine Cooling
The contact owns a 2019 Infiniti QX50. The contact received notification of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the …
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The contact owns a 2019 Infiniti QX50. The contact received notification of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle sputtered while the accelerator pedal was depressed before accelerating as needed. The vehicle also failed to start immediately after the initial start-up due to a loss of battery power. The vehicle would be jump-started. The failure occurred intermittently but had become more consistent. The check engine warning light was illuminated. The contact stated that a year before the failure, the engine was making abnormally loud sounds and the vehicle failed to accelerate, with the check engine warning light illuminated. The vehicle was taken to the dealer and was diagnosed and determined that there was hot oil leaking from the VCR (Variable Compression Ratio)assembly, and the assembly needed to be replaced. The vehicle was repaired. The dealer was contacted, and it was confirmed that the part was not yet available for the recall repair. The manufacturer was made aware of the issue and confirmed that the part was not yet available. The manufacturer opened a case for the issue. The failure mileage was 38,366.
NHTSA ODI #11687802
Mileage unknown · Jul 9, 2025
Electrical SystemEngineForward Collision Avoidance
In November 2024, my 2019 Infiniti QX50 experienced a sudden and severe mechanical failure while driving. The vehicle unexpectedly lurched forward and then came to a complete stop in traffic. At that point, I was unable to shift the car into neutral or any other gear, which resulted in obstructing traffic. The vehicle was towed…
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In November 2024, my 2019 Infiniti QX50 experienced a sudden and severe mechanical failure while driving. The vehicle unexpectedly lurched forward and then came to a complete stop in traffic. At that point, I was unable to shift the car into neutral or any other gear, which resulted in obstructing traffic. The vehicle was towed to a local mechanic, who diagnosed a total engine failure and quoted repair costs between $15,000 and $20,000 related to a VRC component. Recently, I became aware of a recall concerning similar engine issues affecting certain Infiniti QX50 models. However, my vehicle’s VIN is not listed among those affected by the recall. Given the severity of the failure and the potential safety risks, I would like to formally file a complaint regarding the 2019 Infiniti QX50 to ensure this issue receives proper attention. Thank you for your time and consideration.
NHTSA ODI #11672369
Mileage unknown · Dec 3, 2024
Electrical SystemEnginePower Train
Turbo, Rear-Coupler, Engine, Actuator Car was squealing and I was told that the serpentine belt needed to be replaced. Replaced this. Car still squealing and took it back. They replaced the belt, again.. Still squealing, now I am told its the tensioner that needs to be replaced but only Infiniti can do this (belt done at Firesto…
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Turbo, Rear-Coupler, Engine, Actuator Car was squealing and I was told that the serpentine belt needed to be replaced. Replaced this. Car still squealing and took it back. They replaced the belt, again.. Still squealing, now I am told its the tensioner that needs to be replaced but only Infiniti can do this (belt done at Firestone). At Infiniti - they look at the car and the tensioner is fine. But my turbo is blown. How? So, they replace the turbo and then say the rear coupler needs to be replaced. Repairs done and Infiniti said all fluids are good, everything is great. However, I might see slight smoke and a burning smell for 100-150 miles as theres a thin layer of oil on the turbo that will burn off. Oil change isnt due for 5k miles and I checked before my short road trip - all is good. Past the 100-150 miles and the car is SMOKING and SMELLS OF BURNING... Call infiniti, this is normal it will go away. Check fluids again, as no lights on the dashboard and oil is fine. Come back to get my car, check the ground as I always do and no oil/fluid and proceed home. 10 mins from my house the car WREAKS of burning smell, will not accelerate, no dashboard lights. So, I sit there and let it cool down - check again everything looks good. Try again, car will not go. Fluids look fine - oil, no spikes in temp, and no lights. Next day, no fluids under the car. Car accelerates but lunges me then stops going. Car smells bad, smoke.. go to check the fluids and NO OIL in the car out of no where. Infiniti tows it and it sounded like it was going to blow up. Also, a tink tink tink sound started out of no where. This is dangerous as the vehicle could had started on fire. I still dont know what is going on as Inf. has the car right now. This is a major safety hazard as I found a LOT of reports on this happening to others with this specific model and year. I had NO issues like this until Inf replaced the turbo.. NONE!
NHTSA ODI #11628585
Mileage unknown · Jul 14, 2024
Electrical System
All vehicle doors and sometimes lift gate fail to open either by key fob or by indoor automatic door locks. Have to use Valet key to open driver door (alarm does not sound), then enter vehicle and manually unlock or lock desired door. Safety issue because kids can automatically exit or any individual can enter the vehicle unan…
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All vehicle doors and sometimes lift gate fail to open either by key fob or by indoor automatic door locks. Have to use Valet key to open driver door (alarm does not sound), then enter vehicle and manually unlock or lock desired door. Safety issue because kids can automatically exit or any individual can enter the vehicle unannounced while stopped. Neighbor has exact same vehicle year and model and is experiencing the same issues.
NHTSA ODI #11601999
Mileage unknown · Jan 25, 2024
Electrical SystemForward Collision Avoidance
I was driving down an empty road, no one in front of me, beside me, or behind me and the automatic braking system applied itself and slammed on brakes abruptly and beeped twice, without any prior warning or obstruction, causing the car to jolt into braking. I have contacted the dealership regarding this and they are looking at t…
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I was driving down an empty road, no one in front of me, beside me, or behind me and the automatic braking system applied itself and slammed on brakes abruptly and beeped twice, without any prior warning or obstruction, causing the car to jolt into braking. I have contacted the dealership regarding this and they are looking at the precollision and emergency braking system next week. There were no prior warnings this braking was occurring. The car has had multiple issues since purchasing including headlight blinking and replacement within the first month of ownership, automatic sunroof needing a replacement because it was installed in the factory wrong, and the door lock actuator not locking/ or unlocking upon clicking lock/unlock. The car has been in and out of the Infiniti dealership in the 4 months since purchase. The car was purchased September 2023, and it is now January 25th, 2024.
NHTSA ODI #11567870
Mileage unknown · Nov 23, 2023
Back Over PreventionElectrical SystemForward Collision Avoidance
There is a continuous issues with my battery dying. There are multiple malfunction lights showing, particularly the rear collision light. The check engine light is also showing, and I have had an oil change recently. The car breaks on its own. While backing into a space, the steering wheel would not completely turn right until I…
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There is a continuous issues with my battery dying. There are multiple malfunction lights showing, particularly the rear collision light. The check engine light is also showing, and I have had an oil change recently. The car breaks on its own. While backing into a space, the steering wheel would not completely turn right until I straightened up the car. Finally. I have had my driver's side car seat repaired three times by the dealership. It works sometimes and not others. Any suggestions on any or all of this would be helpful. Thank you.
NHTSA ODI #11556569
Official recalls
3Jun 27, 2025
Nissan North America, Inc. (Nissan) is recalling certain 2021-2024 Rogue, 2019-2020 Altima, 2019-2022 Infiniti QX50, and 2022 Infiniti QX55 vehicles equipped with 3-cylinder 1.5L or 4-cylinder 2.0L variable compression turbo (VC-Turbo) engines. The engine bearings may have manufacturing defects that can lead to engine failure.
Consequence & remedy
Consequence: Engine failure increases the risk of a crash. A bearing failure may cause a breach in the engine block, allowing hot oil to be discharged, increasing the risk of an engine fire.
Remedy: Dealers will reprogram the engine control module (ECM) software, free of charge. Owner letters were mailed April 8, 2026. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti's customer service at 1-800-662-6200. Nissan's numbers for this recall are R25A8/A9 and R25B1/B2.
Sep 12, 2019
Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence & remedy
Consequence: The lack of an image in the back-up camera display increases the risk of a crash.
Remedy: Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.
Sep 6, 2018
Nissan North America, Inc. (Nissan) is recalling certain 2019 INFINITI QX50 vehicles. In the event of a crash in very cold temperatures, the trim cover may separate unexpectedly from the passenger-side knee air bag module instead of splitting at the trim cover tear seam as designed.
Consequence & remedy
Consequence: If the passenger-side knee air bag cover detaches during deployment, it can increase the risk of injury.
Remedy: INFINITI will notify owners, and retailers will replace the passenger-side knee air bag module, free of charge. The recall began October 23, 2018. Owners may contact INFINITI customer service at 1-800-662-6200.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE23023 · Complete Loss Of Motive Power Due To Engine Failure
Opened Dec 13, 2023 · Closed Jul 18, 2025
Status: closed (inferred from source dates) · Engine; Engine And Engine Cooling; Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On December 13, 2023, the Office of Defects Investigation (ODI) opened PE23-023 to investigate allegations of engine failures leading to loss of motive power in model year (MY) 2021-2023 Nissan Rogue; MY 2019-2021 Nissan Altima; and MY 2019-2021 Infiniti QX50 vehicles. At that time, ODI had received 6 Vehicle Owner Questionnaires (VOQ) and multiple early warning reports, with consumers reporting engine knocking noises accompanied by a loss of engine power while driving. The investigation identified bearing failures in certain vehicles equipped with the subject 3-cylinder 1.5L or 4-cylinder 2.0L variable compression turbo (VC-Turbo) engines. ODI also identified early warning reports describing thermal incidents that occurred immediately after the vehicle suffered a catastrophic engine failure. The failures were the result of a manufacturing defect in specific engine bearings (main, A-, C-, and L-link) or other engine components that may cause engine damage and potentially lead to engine failure. Engine failure can result in a loss of motive power event that can increase the risk of a crash. Engine failure might also result in a fire if internal components detach and impact the engine block creating a hole that allows engine oil to reach hot surfaces. In its April 2024, May 2024, and June 2025 responses to ODI’s information requests, Nissan provided 998 customer reports (including complaints, field reports, and legal claims) and 1,107 warranty claims related to the alleged defect. When combining ODI and manufacturer report data, there are 1,878 unique VINs that have experienced failures across all subject vehicles. In one of the early warning reports, ODI identified an incident involving a 2022 Infiniti QX55 that resulted in an engine fire following an alleged engine failure. The 2022 Infiniti QX55 was not included in the scope of this investigation but the vehicle model shares the same 4-cylinder 2.0L variable compression turbo engine. Based on the information included with the early warning report, the fire can be directly related to the alleged defect. A further review of ODI and manufacturer data, identified 12 allegations of engine compartment fires in subject vehicles; three were confirmed as directly related to the engine failure, and nine reports described an under-hood fire that occurred following a loss of power event. Additionally, ODI identified multiple reports describing an engine block crack or hole surrounded by oil residue following an engine failure. On June 27, 2025, Nissan submitted recall 25V-437 involving 443,899 MY 2021-2023 Nissan Rogue, MY 2019-2021 Nissan Altima; MY 2019-2021 Infiniti QX50; and 2022 Infiniti QX55 vehicles. The recall remedy provides the dealer instructions to inspect the engine oil pan for the presence of specific metal debris. For customers with the 3-cylinder 1.5L VC-Turbo engine, if no debris is detected during the inspection, dealers will replace the oil pan gasket, engine oil, and reprogram the vehicle’s Engine Control Module (ECM). For customers with the 4-cylinder 2.0L VC-Turbo engine, if no debris is detected, dealers will replace the engine oil. In the case where specific debris is detected and confirmed by Nissan Powertrain Call Center, dealers will be instructed to replace the engine. In addition, Nissan will extend the vehicle warranty to 10 years and 120,000 miles for the recall subject vehicle population after the dealer performs the inspection. Nissan has implemented multiple corrective actions to address the identified manufacturing defects of certain engine block internal components. In view of the recall action (25V437) taken by Nissan, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (3)
Engine And Engine Cooling:engine:hard Parts Internal/mechanical
On December 13, 2023, the Office of Defects Investigation (ODI) opened PE23-023 to investigate allegations of engine failures leading to loss of motive power in model year (MY) 2021-2023 Nissan Rogue; MY 2019-2021 Nissan Altima; and MY 2019-2021 Infiniti QX50 vehicles. At that time, ODI had received 6 Vehicle Owner Questionnaires (VOQ) and multiple early warning reports, with consumers reporting engine knocking noises accompanied by a loss of engine power while driving. The investigation identified bearing failures in certain vehicles equipped with the subject 3-cylinder 1.5L or 4-cylinder 2.0L variable compression turbo (VC-Turbo) engines. ODI also identified early warning reports describing thermal incidents that occurred immediately after the vehicle suffered a catastrophic engine failure. The failures were the result of a manufacturing defect in specific engine bearings (main, A-, C-, and L-link) or other engine components that may cause engine damage and potentially lead to engine failure. Engine failure can result in a loss of motive power event that can increase the risk of a crash. Engine failure might also result in a fire if internal components detach and impact the engine block creating a hole that allows engine oil to reach hot surfaces. In its April 2024, May 2024, and June 2025 responses to ODI’s information requests, Nissan provided 998 customer reports (including complaints, field reports, and legal claims) and 1,107 warranty claims related to the alleged defect. When combining ODI and manufacturer report data, there are 1,878 unique VINs that have experienced failures across all subject vehicles. In one of the early warning reports, ODI identified an incident involving a 2022 Infiniti QX55 that resulted in an engine fire following an alleged engine failure. The 2022 Infiniti QX55 was not included in the scope of this investigation but the vehicle model shares the same 4-cylinder 2.0L variable compression turbo engine. Based on the information included with the early warning report, the fire can be directly related to the alleged defect. A further review of ODI and manufacturer data, identified 12 allegations of engine compartment fires in subject vehicles; three were confirmed as directly related to the engine failure, and nine reports described an under-hood fire that occurred following a loss of power event. Additionally, ODI identified multiple reports describing an engine block crack or hole surrounded by oil residue following an engine failure. On June 27, 2025, Nissan submitted recall 25V-437 involving 443,899 MY 2021-2023 Nissan Rogue, MY 2019-2021 Nissan Altima; MY 2019-2021 Infiniti QX50; and 2022 Infiniti QX55 vehicles. The recall remedy provides the dealer instructions to inspect the engine oil pan for the presence of specific metal debris. For customers with the 3-cylinder 1.5L VC-Turbo engine, if no debris is detected during the inspection, dealers will replace the oil pan gasket, engine oil, and reprogram the vehicle’s Engine Control Module (ECM). For customers with the 4-cylinder 2.0L VC-Turbo engine, if no debris is detected, dealers will replace the engine oil. In the case where specific debris is detected and confirmed by Nissan Powertrain Call Center, dealers will be instructed to replace the engine. In addition, Nissan will extend the vehicle warranty to 10 years and 120,000 miles for the recall subject vehicle population after the dealer performs the inspection. Nissan has implemented multiple corrective actions to address the identified manufacturing defects of certain engine block internal components. In view of the recall action (25V437) taken by Nissan, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine And Engine Cooling
On December 13, 2023, the Office of Defects Investigation (ODI) opened PE23-023 to investigate allegations of engine failures leading to loss of motive power in model year (MY) 2021-2023 Nissan Rogue; MY 2019-2021 Nissan Altima; and MY 2019-2021 Infiniti QX50 vehicles. At that time, ODI had received 6 Vehicle Owner Questionnaires (VOQ) and multiple early warning reports, with consumers reporting engine knocking noises accompanied by a loss of engine power while driving. The investigation identified bearing failures in certain vehicles equipped with the subject 3-cylinder 1.5L or 4-cylinder 2.0L variable compression turbo (VC-Turbo) engines. ODI also identified early warning reports describing thermal incidents that occurred immediately after the vehicle suffered a catastrophic engine failure. The failures were the result of a manufacturing defect in specific engine bearings (main, A-, C-, and L-link) or other engine components that may cause engine damage and potentially lead to engine failure. Engine failure can result in a loss of motive power event that can increase the risk of a crash. Engine failure might also result in a fire if internal components detach and impact the engine block creating a hole that allows engine oil to reach hot surfaces. In its April 2024, May 2024, and June 2025 responses to ODI’s information requests, Nissan provided 998 customer reports (including complaints, field reports, and legal claims) and 1,107 warranty claims related to the alleged defect. When combining ODI and manufacturer report data, there are 1,878 unique VINs that have experienced failures across all subject vehicles. In one of the early warning reports, ODI identified an incident involving a 2022 Infiniti QX55 that resulted in an engine fire following an alleged engine failure. The 2022 Infiniti QX55 was not included in the scope of this investigation but the vehicle model shares the same 4-cylinder 2.0L variable compression turbo engine. Based on the information included with the early warning report, the fire can be directly related to the alleged defect. A further review of ODI and manufacturer data, identified 12 allegations of engine compartment fires in subject vehicles; three were confirmed as directly related to the engine failure, and nine reports described an under-hood fire that occurred following a loss of power event. Additionally, ODI identified multiple reports describing an engine block crack or hole surrounded by oil residue following an engine failure. On June 27, 2025, Nissan submitted recall 25V-437 involving 443,899 MY 2021-2023 Nissan Rogue, MY 2019-2021 Nissan Altima; MY 2019-2021 Infiniti QX50; and 2022 Infiniti QX55 vehicles. The recall remedy provides the dealer instructions to inspect the engine oil pan for the presence of specific metal debris. For customers with the 3-cylinder 1.5L VC-Turbo engine, if no debris is detected during the inspection, dealers will replace the oil pan gasket, engine oil, and reprogram the vehicle’s Engine Control Module (ECM). For customers with the 4-cylinder 2.0L VC-Turbo engine, if no debris is detected, dealers will replace the engine oil. In the case where specific debris is detected and confirmed by Nissan Powertrain Call Center, dealers will be instructed to replace the engine. In addition, Nissan will extend the vehicle warranty to 10 years and 120,000 miles for the recall subject vehicle population after the dealer performs the inspection. Nissan has implemented multiple corrective actions to address the identified manufacturing defects of certain engine block internal components. In view of the recall action (25V437) taken by Nissan, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Engine
On December 13, 2023, the Office of Defects Investigation (ODI) opened PE23-023 to investigate allegations of engine failures leading to loss of motive power in model year (MY) 2021-2023 Nissan Rogue; MY 2019-2021 Nissan Altima; and MY 2019-2021 Infiniti QX50 vehicles. At that time, ODI had received 6 Vehicle Owner Questionnaires (VOQ) and multiple early warning reports, with consumers reporting engine knocking noises accompanied by a loss of engine power while driving. The investigation identified bearing failures in certain vehicles equipped with the subject 3-cylinder 1.5L or 4-cylinder 2.0L variable compression turbo (VC-Turbo) engines. ODI also identified early warning reports describing thermal incidents that occurred immediately after the vehicle suffered a catastrophic engine failure. The failures were the result of a manufacturing defect in specific engine bearings (main, A-, C-, and L-link) or other engine components that may cause engine damage and potentially lead to engine failure. Engine failure can result in a loss of motive power event that can increase the risk of a crash. Engine failure might also result in a fire if internal components detach and impact the engine block creating a hole that allows engine oil to reach hot surfaces. In its April 2024, May 2024, and June 2025 responses to ODI’s information requests, Nissan provided 998 customer reports (including complaints, field reports, and legal claims) and 1,107 warranty claims related to the alleged defect. When combining ODI and manufacturer report data, there are 1,878 unique VINs that have experienced failures across all subject vehicles. In one of the early warning reports, ODI identified an incident involving a 2022 Infiniti QX55 that resulted in an engine fire following an alleged engine failure. The 2022 Infiniti QX55 was not included in the scope of this investigation but the vehicle model shares the same 4-cylinder 2.0L variable compression turbo engine. Based on the information included with the early warning report, the fire can be directly related to the alleged defect. A further review of ODI and manufacturer data, identified 12 allegations of engine compartment fires in subject vehicles; three were confirmed as directly related to the engine failure, and nine reports described an under-hood fire that occurred following a loss of power event. Additionally, ODI identified multiple reports describing an engine block crack or hole surrounded by oil residue following an engine failure. On June 27, 2025, Nissan submitted recall 25V-437 involving 443,899 MY 2021-2023 Nissan Rogue, MY 2019-2021 Nissan Altima; MY 2019-2021 Infiniti QX50; and 2022 Infiniti QX55 vehicles. The recall remedy provides the dealer instructions to inspect the engine oil pan for the presence of specific metal debris. For customers with the 3-cylinder 1.5L VC-Turbo engine, if no debris is detected during the inspection, dealers will replace the oil pan gasket, engine oil, and reprogram the vehicle’s Engine Control Module (ECM). For customers with the 4-cylinder 2.0L VC-Turbo engine, if no debris is detected, dealers will replace the engine oil. In the case where specific debris is detected and confirmed by Nissan Powertrain Call Center, dealers will be instructed to replace the engine. In addition, Nissan will extend the vehicle warranty to 10 years and 120,000 miles for the recall subject vehicle population after the dealer performs the inspection. Nissan has implemented multiple corrective actions to address the identified manufacturing defects of certain engine block internal components. In view of the recall action (25V437) taken by Nissan, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
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