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2019 Infiniti Q50

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2019 Infiniti Q50 do not stand out strongly from the model-year median of 34.5.

About this comparison →

How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 11 of 30 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 10 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 6 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 6 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

3 crash reports0 fire reports0 injury reports

What owners actually said

30 reports
11,000 miles · Feb 17, 2021
Unknown Or Other

MY 2019 INFINITI Q50 SUNROOF EXPLODED OUTWARD WHILE I WAS DRIVING ON A HIGHWAY ON A STRAIGHTAWAY, THERE WERE NO OBJECTS THAT IMPACTED THE SUNROOF. THERE ARE OTHER REPORTS ON THE WEB OF IDENTICAL ISSUES.

NHTSA ODI #11396607

15,000 miles · Jan 17, 2021
Unknown Or OtherVisibility/wiper

2019 INFINITI Q50 SUNROOF SHATTERED WHILE DRIVING ABOUT 65MPH DOWN THE HIGHWAY. THERE WERE NO VISIBLE ROCKS/DEBRIS ON ROADWAY OR SEEN COMING TOWARDS VEHICLE. SOUNDED LIKE A SHOT OR EXPLOSION AND MOST OF THE GLASS SEEMED TO SHATTER OUTWARDS

NHTSA ODI #11388523

49 miles · Sep 8, 2020
Fuel System, GasolineService BrakesSuspension

TL* THE CONTACT OWNS A 2019 INFINITI Q50. THE CONTACT STATED WHILE DRIVING AT HIGH SPEEDS, THE REAR END BECAME VERY UNSTABLE. THE ABS WOULD NOT OPERATE PROPERLY. WHILE DEPRESSING THE BRAKE PEDAL, THERE WAS NO PULSATION TO THE BRAKE PEDAL. ADDITIONALLY, THE COLLISION AVOIDANCE SYSTEM RANDOMLY ACTIVATED CAUSING THE VEHICLE TO STOP…

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TL* THE CONTACT OWNS A 2019 INFINITI Q50. THE CONTACT STATED WHILE DRIVING AT HIGH SPEEDS, THE REAR END BECAME VERY UNSTABLE. THE ABS WOULD NOT OPERATE PROPERLY. WHILE DEPRESSING THE BRAKE PEDAL, THERE WAS NO PULSATION TO THE BRAKE PEDAL. ADDITIONALLY, THE COLLISION AVOIDANCE SYSTEM RANDOMLY ACTIVATED CAUSING THE VEHICLE TO STOP ABRUPTLY WITH NO OBJECT OR VEHICLE NEARBY. THE CONTACT ALSO STATED THAT THE HIGH-PRESSURE FUEL LINES WERE LEAKING CAUSING AN ODOR OF FUEL TO BE PRESENT. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 49.*DT *TR

NHTSA ODI #11353819

49 miles · Apr 12, 2020
Service BrakesSteeringSuspension

THIS CAR HAS ALWAYS DRIFTED TO THE RIGHT. NOW IT IS DRIFTING TO THE RIGHT AND LEFT. CONSTANTLY HAVING TO CORRECT STEERING TO KEEP STRAIGHT. CAR PULLS HARD TO THE LEFT WHEN BRAKING. GOING OVER BUMPS OR AT HIGH SPEEDS THE CAR FEELS VERY LOOSE AND GETTING HARDER TO KEEP IN CONTROL. THE CAR ALSO SHIFTS AT 2 RPMS AND FEELS LIKE ITS J…

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THIS CAR HAS ALWAYS DRIFTED TO THE RIGHT. NOW IT IS DRIFTING TO THE RIGHT AND LEFT. CONSTANTLY HAVING TO CORRECT STEERING TO KEEP STRAIGHT. CAR PULLS HARD TO THE LEFT WHEN BRAKING. GOING OVER BUMPS OR AT HIGH SPEEDS THE CAR FEELS VERY LOOSE AND GETTING HARDER TO KEEP IN CONTROL. THE CAR ALSO SHIFTS AT 2 RPMS AND FEELS LIKE ITS JERKING. HAS BEEN TAKEN IN FOR ALIGNMENT 4 TIMES AND THE DEALERSHIPS REFUSE TO INSPECT OR FIX CAR. THE TOE SPECS ARE CONSTANTLY BEING THROWN OUT OF SPEC IN LESS THAN 4 WEEKS WHEN HITTING BUMPS THE STEERING WHEEL SHIFTS AND STAYS SHIFTED. IT IS HARDER TO TURN LEFT THAN IT IS TO TURN RIGHT.*DT CONSUMER STATED SHE NOW HAS A BENT STRUT AND MANUFACTURER TOLD THE DEALERSHIP TO RELEASE THE CAR UNTIL CONSUMER SETTLED THE CLAIM WITH HER LAWYER.*JB*DT*DT*JB CONSUMER STATED THERE ARE MULTIPLE MANUFACTURER DEFECT.*JB*DT *DL

NHTSA ODI #11320913

19,000 miles · Dec 7, 2019
Electrical SystemExterior LightingStructureCrash

RM COLLISION FORGED MY SIGNATURE TO CASH OUT 20'000$ AND DID NOT FIX MY CAR. MY CAR WAS STOLEN JUNE 15, 2019

NHTSA ODI #11287709

3,000 miles · Nov 13, 2019
Electrical System

DRIVING ON INTERSTATE AT 70 MPH WITH ACTIVE CRUISE ENGAGED. THE INSTRUMENTATION ALL WENT BLACK, CRUISE CONTROL RELEASED BUT ENGINE CONTINUED RUNNING AND I USED MANUAL ACCELERATION IN ORDER TO MAINTAIN SPEED IN THE FLOW OF TRAFFIC. AFTER APPROXIMATELY 30 SECONDS THE SYSTEM RE BOOTED. INSTRUMENTATION CAME BACK ON AND I RESET ACTIV…

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DRIVING ON INTERSTATE AT 70 MPH WITH ACTIVE CRUISE ENGAGED. THE INSTRUMENTATION ALL WENT BLACK, CRUISE CONTROL RELEASED BUT ENGINE CONTINUED RUNNING AND I USED MANUAL ACCELERATION IN ORDER TO MAINTAIN SPEED IN THE FLOW OF TRAFFIC. AFTER APPROXIMATELY 30 SECONDS THE SYSTEM RE BOOTED. INSTRUMENTATION CAME BACK ON AND I RESET ACTIVE CRUISE CONTROL AND ALL APPEARED OK. AFTER A FEW DAYS WE WERE RETURNING HOME AND AS DESCRIBED EARLIER THE SAME EVENT OCCURRED ON THE INTERSTATE. I TOOK THE CAR TO THE DEALER, DESCRIBED THE INCIDENT, THY REPORTED THEY HAD SEEN THAT BEFORE, CHECKED THE COMPUTER AND SAW NO CODES AND SAID IT MUST HAVE BEEN A SYSTEM REBOOT.

NHTSA ODI #11279831

2,000 miles · Oct 16, 2019
EnginePower TrainVehicle Speed ControlCrash

UNINTENDED ACCELERATION. PULLING INTO A PARKING SPACE IN A SHOPPING CENTER PARKING LOT, AFTER GOING OVER A SPEED BUMP AND MAKING A LEFT HAND TURN INTO THE SPOT THE CAR ACCELERATED AND WOULD NOT STOP. PUSHING ON THE BRAKES DID NOT WORK. CAR HAS A SYSTEM TO PREVENT CRASHING IN TO AN OBJECT IN FRONT OF THE CAR BUT THAT DID NOT …

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UNINTENDED ACCELERATION. PULLING INTO A PARKING SPACE IN A SHOPPING CENTER PARKING LOT, AFTER GOING OVER A SPEED BUMP AND MAKING A LEFT HAND TURN INTO THE SPOT THE CAR ACCELERATED AND WOULD NOT STOP. PUSHING ON THE BRAKES DID NOT WORK. CAR HAS A SYSTEM TO PREVENT CRASHING IN TO AN OBJECT IN FRONT OF THE CAR BUT THAT DID NOT WORK. THE CAR STRUCK A POLE IN THE PARKING LOT DOING SIGNIFICANT DAMAGE TO THE RIGHT FRONT OF THE CAR.

NHTSA ODI #11268861

Mileage unknown · Aug 2, 2019
Electrical SystemUnknown Or Other

I ORIGINALLY OWNED THIS Q50 2018 VIN [XXX] AND INFINITI REPLACED IT WITH THE ONE I HAD LISTED. THE FACT IS I OWN NEITHER OF THEM ANY LONGER BUT FEELI SHOULD REPORT IT BECAUSE IT IS A SAFETY ISSUE WHICH INFINITI REFUSED TO DEAL WITH. THE BLIND SPOT LIGHT DID NOT WORK ON EITHER CAR . BETWEEN 10 AM AND 8 PM YOU COULD NOT SEE THE LI…

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I ORIGINALLY OWNED THIS Q50 2018 VIN [XXX] AND INFINITI REPLACED IT WITH THE ONE I HAD LISTED. THE FACT IS I OWN NEITHER OF THEM ANY LONGER BUT FEELI SHOULD REPORT IT BECAUSE IT IS A SAFETY ISSUE WHICH INFINITI REFUSED TO DEAL WITH. THE BLIND SPOT LIGHT DID NOT WORK ON EITHER CAR . BETWEEN 10 AM AND 8 PM YOU COULD NOT SEE THE LIGHT AND AUDIBLE SIGNAL YOU COULD BARELY HEAR. I AM REPORTING THIS PROBLEM IN THE HOPES OF SAVING LIVES. IT WAS A SAFETY ISSUE IT COST ME $$ THE SECOND REPLACEMENT BUT NEVER FELT COMFORTABLE IN THE CAR . YET INFINITI COULD CARE LESS THOUGH THE DEALER WAS VERY HELPFUL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT *TR

NHTSA ODI #11241310

300 miles · Jun 11, 2019
Forward Collision Avoidance

TL* THE CONTACT OWNS A 2019 INFINITI Q50. WHILE OPERATING THE VEHICLE, THE PREDICTIVE FORWARD EMERGENCY BRAKING FEATURE MALFUNCTIONED AND THE VEHICLE WOULD NOT STOP OR SLOW DOWN WHEN A SECOND VEHICLE STOPPED AHEAD. THE VEHICLE WAS TAKEN TO COMPETITION INFINITI (587 MIDDLE COUNTRY RD, ST. JAMES, NY) TO BE DIAGNOSED, BUT THE CAUSE…

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TL* THE CONTACT OWNS A 2019 INFINITI Q50. WHILE OPERATING THE VEHICLE, THE PREDICTIVE FORWARD EMERGENCY BRAKING FEATURE MALFUNCTIONED AND THE VEHICLE WOULD NOT STOP OR SLOW DOWN WHEN A SECOND VEHICLE STOPPED AHEAD. THE VEHICLE WAS TAKEN TO COMPETITION INFINITI (587 MIDDLE COUNTRY RD, ST. JAMES, NY) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 300.

NHTSA ODI #11219232

580 miles · Feb 6, 2019
Electrical SystemSteering

CAR STARTED NO DASH LIGHTS, NO NAVIGATION LIGHTING, AND NO POWER STEERING. I WAS ABLE DRIVE CAR BUT EXTREMELY DIFFICULT TO TURN STEERING WHEEL. NEW CAR APPROX. 580 MILES HAD CAR TOWED TO PEPE INFINITY FROM MY DRIVEWAY 1/31/2019 CAR RETURNED 2/5/2019 ONLY PROBLEM DETECTED WAS BATTERY LOW. I AM 71 TAKING CARE OF 3 GRAND CHILDREN A…

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CAR STARTED NO DASH LIGHTS, NO NAVIGATION LIGHTING, AND NO POWER STEERING. I WAS ABLE DRIVE CAR BUT EXTREMELY DIFFICULT TO TURN STEERING WHEEL. NEW CAR APPROX. 580 MILES HAD CAR TOWED TO PEPE INFINITY FROM MY DRIVEWAY 1/31/2019 CAR RETURNED 2/5/2019 ONLY PROBLEM DETECTED WAS BATTERY LOW. I AM 71 TAKING CARE OF 3 GRAND CHILDREN AFRAID OF REOCCURRING POWER STEERING MALFUNCTION.

NHTSA ODI #11174708

Official recalls

1

19V654000 · Back Over Prevention: Sensing System: Camera

Sep 12, 2019

Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence & remedy

Consequence: The lack of an image in the back-up camera display increases the risk of a crash.

Remedy: Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.