Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
110–25K
1325–50K
950–75K
475–100K
2100–150K
0150K+
39 reports with mileage · 24 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Air Bags. Review the 36 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Structure. Review the 8 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
8 crash reports0 fire reports4 injury reports
What owners actually said
63 reports
Mileage unknown · Jan 27, 2020
Air BagsElectrical SystemSeats
AIR BAG SENSOR FAULT IN PASSENGER SEAT. AIR BAG SENSOR DOES NOT WORK CORRECTLY, CAUSING AIRBAG TO BE INACTIVE FOR ALL OCCUPANTS OF PASSENGER SEAT. INFINITI DOES NOT OFFER A SENSIBLE FIX. THE ONLY WAY TO REPAIR IS TO REPLACE THE ENTIRE SEAT ($8000). THIS IS A SAFETY ISSUE THAT SHOULD BE UNDER WARRANTY NO MATTER THE AGE OF…
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AIR BAG SENSOR FAULT IN PASSENGER SEAT. AIR BAG SENSOR DOES NOT WORK CORRECTLY, CAUSING AIRBAG TO BE INACTIVE FOR ALL OCCUPANTS OF PASSENGER SEAT. INFINITI DOES NOT OFFER A SENSIBLE FIX. THE ONLY WAY TO REPAIR IS TO REPLACE THE ENTIRE SEAT ($8000). THIS IS A SAFETY ISSUE THAT SHOULD BE UNDER WARRANTY NO MATTER THE AGE OF THE CAR. I HAVE FOUND REPEATED EVIDENCE OF THIS OCCURING OFTEN THROUGH LOOKING AT FORUMS AND WEBSITES THAT OWN THIS MODEL AND YEAR.
NHTSA ODI #11302295
40,000 miles · Nov 19, 2019
Air BagsCrashInjury
TL* THE CONTACT OWNED A 2013 INFINITI G37. THE CONTACT STATED THAT THE VEHICLE WAS REAR ENDED WHILE AT A STOP LIGHT, CAUSING THE CONTACT TO CRASH INTO ANOTHER VEHICLE. THE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED A CONCUSSION, AND INJURIES TO THE LOWER BACK, LEFT ROTATOR CUP, AND LEFT ARM THAT REQUIRED MEDICAL ATTENTION. …
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TL* THE CONTACT OWNED A 2013 INFINITI G37. THE CONTACT STATED THAT THE VEHICLE WAS REAR ENDED WHILE AT A STOP LIGHT, CAUSING THE CONTACT TO CRASH INTO ANOTHER VEHICLE. THE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED A CONCUSSION, AND INJURIES TO THE LOWER BACK, LEFT ROTATOR CUP, AND LEFT ARM THAT REQUIRED MEDICAL ATTENTION. THE OTHER DRIVER WAS ALSO INJURED AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE CONTACT ALSO STATED THAT SHE WAS INVOLVED IN A CRASH ON THREE DIFFERENT OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. *BF *JS
NHTSA ODI #11281007
77,000 miles · Jun 27, 2019
Air Bags
PASSENGER AIRBAG OCCUPANCY SENSOR FAILS RANDOMLY WITH PASSENGER WEIGHING 130+ POUNDS PROPERLY POSITION IN THE SEAT AND THE CAR IN MOTION ON HIGHWAYS, AND CITY STREETS. THE PROBLEM IS INDICATED BY THE "AIRBAG OFF" LIGHT REMAINING LIT WHILE A PASSENGER WEIGHING 130+ POUNDS IS PROPERLY POSITIONED IN THE PASSENGER SEAT. TURNS, SPEED…
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PASSENGER AIRBAG OCCUPANCY SENSOR FAILS RANDOMLY WITH PASSENGER WEIGHING 130+ POUNDS PROPERLY POSITION IN THE SEAT AND THE CAR IN MOTION ON HIGHWAYS, AND CITY STREETS. THE PROBLEM IS INDICATED BY THE "AIRBAG OFF" LIGHT REMAINING LIT WHILE A PASSENGER WEIGHING 130+ POUNDS IS PROPERLY POSITIONED IN THE PASSENGER SEAT. TURNS, SPEED, AND ROAD CONDITION DON'T SEEM TO ALTER THE OUTCOME.
NHTSA ODI #11222990
88,386 miles · Apr 5, 2019
Visibility/wiper
WHILE DRIVING ON THE HIGHWAY, THE SUNROOF SPONTANEOUSLY EXPLODED AND SHATTERED WHILE IN THE CLOSED POSITION.
NHTSA ODI #11194218
Mileage unknown · Jan 20, 2019
StructureUnknown Or OtherVisibility/wiper
WATER LEAKING INTO THE CABIN OF THE G SERIES VEHICLES , LIKELY FROM THE WEARING GASKET OF THE PART KNOWN AS 'PLUG-SIDE TRIM'. SOAKS THE CARPET AND MAY POSSIBLY DAMAGE WIRING UNDER CARPET (WHICH MAY DAMAGE ELECTRONICS AND IN THE CASE OF OTHER MANUFACTURERS, CAUSE FIRES), AS WELL AS CREATE A MOLD\MILDEW HAZARD AND CONDENSATION THA…
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WATER LEAKING INTO THE CABIN OF THE G SERIES VEHICLES , LIKELY FROM THE WEARING GASKET OF THE PART KNOWN AS 'PLUG-SIDE TRIM'. SOAKS THE CARPET AND MAY POSSIBLY DAMAGE WIRING UNDER CARPET (WHICH MAY DAMAGE ELECTRONICS AND IN THE CASE OF OTHER MANUFACTURERS, CAUSE FIRES), AS WELL AS CREATE A MOLD\MILDEW HAZARD AND CONDENSATION THAT CAN CLOUD ROAD VISIBILITY.
NHTSA ODI #11171097
17 miles · Dec 16, 2018
Steering
AMBER KEY LIGHT CAME ON THE VEHICLE'S DASHBOARD AFTER THE POWER LOCK WINDOW LIGHTS ON THE SIDE OF THE DOORS STARTED FLICKERING AND POWERING DOWN WHILE THE CAR WAS IN MOTION. THEN I PULLED OVER TO AN EMPTY PARKING LOT IN THE MIDDLE OF THE NIGHT TO CHECK THE FRONT HOOD OF THE CAR FOR ANY ELECTRICAL FIRE OR BURNING ODORS AND THEN I…
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AMBER KEY LIGHT CAME ON THE VEHICLE'S DASHBOARD AFTER THE POWER LOCK WINDOW LIGHTS ON THE SIDE OF THE DOORS STARTED FLICKERING AND POWERING DOWN WHILE THE CAR WAS IN MOTION. THEN I PULLED OVER TO AN EMPTY PARKING LOT IN THE MIDDLE OF THE NIGHT TO CHECK THE FRONT HOOD OF THE CAR FOR ANY ELECTRICAL FIRE OR BURNING ODORS AND THEN I I WAS UNABLE TO START THE CAR WHEN I TURNED IT OFF AND GOT STRANDED. IT WAS HORRIFYING AND VERY UPSETTING.
NHTSA ODI #11161832
45,000 miles · Nov 11, 2018
Unknown Or Other
THE INSIDE GETS COMPLETELY WET WHEN IT RAINS. WATER LEAKS DOWN ON THE PASSENGER AND DRIVER SIDE. THIS HAPPENS WHEN THE CAR IS IN MOTION AND WHEN IT'S NOT IN MOTION. THE RUGS GET SOAKED EVERYTIME.
NHTSA ODI #11150814
42,500 miles · Oct 26, 2018
Air Bags
PASSENGER AIR BAG SENSOR RANDOMLY WILL ILLUMINATE (REFLECTING SYSTEM OFF) WHEN ADULT IS PRESENT IN SEAT. UNABLE TO LOCATE RECALL BUT HAVE HEARD THIS BEING AN ISSUE ON FORUMS WITH SAME MODEL.
NHTSA ODI #11142931
74,628 miles · Aug 19, 2018
Air Bags
THE PASSENGER AIR BAG LIGHT ILLUMINATES (MEANING THE AIR BAG WILL NOT DEPLOY) WHEN A FULL SIZE ADULT IS SITTING IN THE PASSENGER SEAT. THE DEALERSHIP STATES THAT THE AIR BAG LIGHT SHOULD ILLUMINATE ON PARTIAL WEIGHT APPLIED TO THE SEAT BOTTOM. DEALERSHIP STATES THAT THEY TESTED BY WATCHING THE AIRBAG STATUS IN DATA MONITOR AND F…
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THE PASSENGER AIR BAG LIGHT ILLUMINATES (MEANING THE AIR BAG WILL NOT DEPLOY) WHEN A FULL SIZE ADULT IS SITTING IN THE PASSENGER SEAT. THE DEALERSHIP STATES THAT THE AIR BAG LIGHT SHOULD ILLUMINATE ON PARTIAL WEIGHT APPLIED TO THE SEAT BOTTOM. DEALERSHIP STATES THAT THEY TESTED BY WATCHING THE AIRBAG STATUS IN DATA MONITOR AND FOUND AIRBAG ACTIVATES WHEN SITTING IN THE SEAT PROPERLY AND TURNS OFF WHEN GETTING OUT OF THE SEAT. HOWEVER LIGHT DOES NOT ILLUMINATE IN THIS CASE. ACCORDING TO THE DEALERSHIP THE SYSTEM IS WORKING PROPERLY. THIS OCCURS WHEN THE VEHICLE IS UNDERWAY AT ANY SPEED WITH ADULT PASSENGER AND SEAT BELTS FASTENED. WHEN A FULL SIZE ADULT (175 TO 200 LBS. IS SITTING IN THE PASSENGER SEAT THE AIR BAG ILLUMINATES WHICH CONTRADICTS THE DEALERSHIPS FINDINGS. DEALERSHIP IS LOKEY INFINITI OF CLEARWATER, FL WHO EXAMINED THE SYSTEM ON 8-18-2018.
NHTSA ODI #11120892
60,000 miles · May 30, 2018
Unknown Or Other
THE WINDSHIELD IS LEAKING ON BOTH DRIVER AND PASSENGER SIDE. WHENEVER THERE IS A HEAVY DOWN POUR OF RAIN MY CARPET IS COMPLETELY WET. IT HAPPENS IF I'M STATIONARY AND WHILE DRIVING.
NHTSA ODI #11098768
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2013 Infiniti G37 Problems, Complaints & Recalls | Skip That Year