2011 Infiniti G37

AIRBAG LIGHT ILLUMINATED; INFINITI DEALER SAID NEED TO REPLACE BOTH FRONT SEATS AT COST OF $15,000 TO FIX (REPLACE) FAULTY AIRBAG SENSORS. LOW MILEAGE 2011 VEHICLE (62,199); NO ACCIDENTS OR PROBLEMS THAT CAUSED THE AIRBAG LIGHT TO ILLUMINATE. DEALER SAYS AIRBAGS WILL NOT WORK, AND ONLY FIX IS REPLACEMENT OF BOTH FRONT SEATS. ONLINE SEARCH TURNS UP MANY INFINITI OWNERS WITH SAME ISSUE.

DASHBOARD MATERIAL APPEARS AS IF IT IS MELTING, OOZING OUT VERY STICKY UNKNOWN SUBSTANCE (TOXIC?) THAT CREATES VERY SHINY SURFACE. FOR A CAR OF ITS AGE, STILL HAS THAT NEW SMELL AS IF FROM OUT GASSING. THE SHINY SURFACE REFLECTS LIGHT TO THE WINDSHIELD OBSCURING A CLEAR VIEW THROUGH IT, BLOCKING ABILITY TO SEE OBJECTS, ESPECIALLY UNDER CERTAIN CONDITIONS OF LIGHT SOURCE AND BACKGROUND. THERE HAVE BEEN SIMILAR COMPLAINTS BY MANY. THERE IS SETTLED CLASS ACTION SUIT FOR NISSAN'S ALTIMA MODEL, APPLICABLE ONLY IN FLORIDA. BUT THE PROBLEM IS NOT UNIQUE TO THIS MODEL OR LOCATION. IT IS HOT AND HUMID ALSO HERE IN THE DALLAS AREA. APPEARS NOT JUST RESULT OF SENSITIVITY TO UV, BUT HEAT AND HUMIDITY. THIS VEHICLE SPENDS MOST ALL ITS TIME IN A GARAGE ENVIRONMENT (NO HVAC) WITH FEW MILES. OTHERS HAVE ALSO MADE THIS POINT. THE STAGE IT IS IN NOW IS THAT IT REABSORBS THE STICKY MATERIAL AS TEMPERATURE DROPS BELOW ABOUT 88DEG F. THEREFORE I CURRENTLY DO NOT HAVE PICTURE. HOPE I WILL HAVE ABILITY TO ADD TO THIS REPORT LATER WITH A PICTURE. I REALIZE DEGRADATION WILL CONTINUE AT ELEVATED TEMPERATURES, SO CURRENTLY I AM TRYING TO KEEP GARAGE COOLER BY VENTILATING TO AVOID CONDITION FROM RETURNING. DEALERSHIP AVOIDS COMPLAINT BY SAYING WILL RETURN CALL, BUT NEVER DOES.

THE PASSENGER AIRBAG LIGHT IS FLICKERING ON THE DASH. THE PASSENGER AIRBAG LIGHT INDICATES THAT IS IT OFF WHETHER SOMEONE IS SITTING IN THE SEAT OR NOT. I TOOK THE VEHICLE TO AN INFINITI DEALER WHERE THEY QUOTED ROUGHLY $1500 TO REPLACE AN AIRBAG SENSOR IN THE PASSENGER SEAT AND POSSIBLY THE SEAT BOTTOM. THIS IS A MAJOR SAFETY CONCERN DUE TO A FAULTY COMPONENT. I CALLED INFINITI USA TO INQUIRE ABOUT RECEIVING FINANCIAL ASSISTANCE FOR THE REPAIR. THEIR RESPONSE WAS NO SINCE THE VEHICLE WAS OUT OF WARRANTY. I AM AWARE THAT A SIMILAR RECALL WAS MADE TO THE 2008 G37 MODEL WHICH IS BASICALLY THE SAME CAR. A MALFUNCTIONING AIRBAG IS A MAJOR SAFETY CONCERN FOR ME, AND I BELIEVE THIS IS THE RESPONSIBILITY OF THE MANUFACTURER TO CORRECT. *TR

DRIVER'S SIDE WINDOW REJECTS AUTOMATIC ROLL-UP. WHEN USING THE ONE TOUCH AUTO ROLL-UP FUNCTION, THE WINDOW ROLLS-UP, BUT COMES BACK DOWN ON IT'S OWN (BACK TO HALF-WAY DOWN) ONCE IT REACHES THE TOP. THIS HAS HAPPENED A LOT PRIOR TO PAYING FOR AN INFINITI DEALERSHIP TO REPLACE THE WINDOW MOTOR AND NOW HAPPENS PERIODICALLY (4-6 TIMES PER MONTH) AFTER THE MOTOR WAS REPLACED. DATE OF SERVICE 1/2/18 #ESC WINDOW MOTER - 4170 CEXT - 1 80731-JL00A MOTOR ASSY - REGULATOR, LH$395 NOTES FORM MECHANIC: "FOUND DRIVERS WINDO MOTER WEAK SO WINDO WILL NOT STAY TIMED. REPLACED MOTER AND RE TIMED WINDOW". PERFORMED BY AUSTIN INFINITI (INVOICE # 97034). THIS WOULD OCCUR DURING DRIVING, WHILE VEHICLE WAS STATIONARY AND ALSO ONLY WHEN ACCESSORIES WERE ON (ENGINE NOT ON). ANYTIME PRIOR TO FIX. NOW IT CONTINUES TO HAPPEN RANDOMLY/PEIODICALLY DUE TO UNKNOWN REASON.

AIRBAG WARNING LIGHT FLASHING. DEALER EVALUATION SHOWED OCCUPANT SEAT SENSOR UNIT FAILURE. TOLD WHOLE BOTTOM SEAT ASSY NEEDS TO BE REPLACED. PART ALONE IS $6500+ I FEEL THIS SHOULD BE COVERED BY THE MANUFACTURER. THERE WAS NO ACCIDENT, COLLISION, TRAUMA, ETC. WARNING LIGHT BEGAN IN AUGUST 2019. EXTENDED WARRANTEE EXPIRED 7/31/19

PASSENGER AIRBAG NOT ACTIVE LIGHT ON DASHBOARD ON ALL THE TIME REGARDLESS IF SOMEONE IS SITTING IN THE SEAT WITH SEAT BELT LATCHED . I HAVE 25,500 MILES ON THE VEHICLE AND I AM CONCERNED THE PASSENGER IS AT RISK IF THE AIRBAG WILL NOT OPERATE IN A CRASH. SEAT SENSOR DEFECTIVE PER ON-LINE FORUMS AND A $6,000.00 FIX TO REPLACE PASSENGER SEAT W SENSOR BUILT IN TO CORRECT IT.