2008 Infiniti G37

STICKY AND SHINY DASHBOARD - MY DASHBOARD HAS BECOME EXTREMELY STICKY AND SHINY. STICKY TO THE POINT THAT IT SEEMS TO BE MELTING. SHINY TO THE POINT THAT MAKES IT DIFFICULT TO DRIVE DUE TO THE GLARE COMING OFF OF THE DASHBOARD. SUNGLASSES DO NOT EVEN HELP WITH THE GLARE. THE MATERIAL AROUND THE STEERING WHEEL HAS BECOME WILTED. THIS ALL STARTED ABOUT A YEAR AGO AND IS GETTING WORSE. *TR

WHILE DRIVING DOWN THE ROAD AT 30 MPH OR LESS, I HIT A BUMP AND BOTH AIRBAGS DEPLOY. INFINITI HAS AN "OPEN CASE" WITH ME BUT TELLS ME IT WILL TAKE 6-8 WEEKS TO DETERMINE IF IT EVEN IS THEIR LIABILITY. THE CAR DRIVES FINE AND HAS HAD NO ISSUES UNTIL THIS. INFINITI DOES NOT RETURN CALLS AS I HAVE CALLED OVER THIRTY TIMES AND LEFT MESSAGES. I HAVE A CASE MANAGER, [XXX], WHOM I LEAVE VOICE MAIL. MY INSURANCE AGENT SAID IT WAS A MANUFACTURER DEFAULT AND TO CONTACT INFINITI, WHICH I PROMPTLY DID. THEY REFUSE A LOAN VEHICLE WHILE I AM PAYING NOTES ON A CAR I CANNOT DRIVE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I'VE BEEN HAVING A CONTINUING PROBLEM IN REGARDS THE STOCK PANASONIC CD CHANGER. THE CD CHANGER IS MOVING DISCS AROUND WHEN THE POWER TO THE CAR IF OFF, WON'T EJECT DISCS OR RECEIVE THEM. THIS MALFUNCTION IS DRAINING MY BATTERY. I BROUGHT THE CAR INTO A INFINITI SERVICE SHOP AND THEY ADVISED ME THAT THE CD CHANGER WAS MALFUNCTIONING AND WOULD REPAIR IF FOR $500.00, BY INPUTTING A REMANUFACTURED CD CHANGER INTO THE CAR. UPON THEM DOING THIS, I WAS ADVISED THE RADIO THEY ORDERED, WAS ALSO DEFECTIVE AND THEY HAD TO ORDER ANOTHER ONE. THEY REPLACED THE CD CHANGED AND A MONTH LATER, THIS CD CHANGER ALSO STOPPED WORKING CORRECTLY. I HAD TO GO AND HAVE INFINITI REPLACE THE RADIO FOR THE THIRD TIME, WHICH WAS OUT OF WARRANTY. THE CURRENTLY CD CHANGER IS WORKING, BUT FOR HOW LONG? I ASKED INFINITI USA FOR A FULL REFUND AND WAS ADVISED THAT THEY COULD NOT ASSIST ME WITH ANY REFUND AND WEREN'T HELPFUL OR CONCERNED AT ALL ABOUT THIS PROBLEM. I FILED A BBB CLAIM IN ORDER TO TRY AND HAVE MY REPAIR FEE REFUNDED, DO TO THIS DEFECTIVE PART WHICH SHOULD BE RECALLED. INFINITI STILL USES PANASONIC CD CHANGERS IN THEIR NEW MODELS ARE REFUSES TO ADDRESS THIS DEFECTIVE PART ISSUE. MANY INTERNET RESEARCHES HAVE SHOWN THIS CD CHANGER ISSUE HAS AFFECTED MANY OF THEIR CARS FOR SEVERAL YEAR'S. IN CONCLUSION, I WOULD NEVER BUY AN INFINITI AUTOMOBILE AGAIN DO TO THE TOTAL DISREGARD TO CUSTOMER SERVICE. *TR

I HAVE A 2008 INFINITI G37S / 6 SPEED, I HAVE GONE THROUGH 3 BATTERIES SINCE I PURCHASED IT USED / CERTIFIED IN 2010. MY BATTERY KEPT DYING SO I BROUGHT IT TO INFINITI AND THEY SAID I HAS A PARASITIC ELECTRICAL DRAW BUT COULD NOT TELL ME WHERE IS WAS COMING FROM. ONE DAY I WALKED UP TO THE CAR WHILE IT WAS SHUTOFF AND I HEARD THE SIX DISC CD CHANGER, MOVING AROUND THE DISCS. THE STOCK CD CHANGER WAS OPERATING WHILE THE CAR WAS OFF AND KILLING MY $150.00 BATTERY. I ULTIMATELY PULLED THE FUSE FOR THE RADIO AND UPON DOING THAT, I HAD NO RADIO, HEAT, REAR DEFROST AND THE AC COMES ON & YOU CAN'T TURN IT OFF. I DROVE AROUND FOR A MONTH IN THE WINTER WITH THE AC ON WHICH DECREASED MY MILEAGE. I CALLED UP INFINITI AND BROUGHT IT IN AND THEY CHARGED ME $138.00 TO TELL ME I NEED A NEW, SAME DEFECTIVE CD CHANGER AT A COST OF $550, WHICH WAS NOT COVERED. I ADVISED THEM THIS IS A SERIOUS SAFETY ISSUE AND HOW COULD A CD CHANGER AFFECT THE WHOLE INSTRUMENT PANEL? IN ADDITION, YOU CAN'T EVEN PUT AN AFTERMARKET RADIO / CD CHANGER IN THE CAR BECAUSE THE HEAT, DEFROST, NAVI IS ALL ONE UNIT. THIS BOSE RADIO UNIT IS STILL BEING USED TILL THIS DAY IN THEIR NEW MODELS. I FILED A BBB CLAIM AND THEY WERE NO HELP. I LOVE THE CAR BUT WOULD NEVER BUY AND INFINITI AGAIN. I HAD AN ACURA BEFORE THIS CAR AND THEY FIXED EVERY PROBLEM I HAD AND TREATED ME LIKE I WAS THERE ONLY CUSTOMER THEY HAD. *TR

THE CAR WAS STARTED AND THERE WAS A LOUD RATTLING NOISE COMING FROM THE MUFFLER. IT IS VERY LOUD AND DOESN'T GO AWAY. DID MY RESEARCH AND FOUND OUT THERE IS A DEFECT IN THE MUFFLER PART NUMBER 20100 JL01A. AND CARS THAT EXPERIENCE THIS RATTLING NOISE MUST HAVE THEIR MUFFLERS REPLACE WITH PART NUMBER 20100 JL01C. I WENT TO THE DEALERSHIP AND THEY SAID MUFFLER IS NOT COVERED IN WARRANTY AND THAT THERE IS NO RECALL ON THE DEFECTED PART. THEY WANT TO CHARGE ME $880 TO REPLACE. THE PART IS DEFECTED AND THEY WANT ME TO PAY FOR IT, VERY SCANDALOUS. *TR

MY VEHICLE'S CLUTCH COMPLETELY LOST ITS HYDRAULIC CAPABILITY AND LEFT MY VEHICLE STRANDED IN ONGOING TRAFFIC. ME AND A FEW VOLUNTEERS WERE ABLE TO PUSH MY VEHICLE IN NEUTRAL MODE TO THE SIDE OF THE ROAD, HOWEVER THIS COULD BE WARRANTED AS A BIG SAFETY CONCERN IF IT IS COMMON OCCURRENCE FOR THIS MAKE, MODEL, AND YEAR. I HAD MY VEHICLE TOWED THE NEXT DAY TO AN AUTO SHOP AND THEY DETERMINED THE CLUTCH AND SLAVE CYLINDER WERE BOTH FAULTY. THOUGH WEAR AND TEAR MAY BE COMMON FOR THIS PART, AFTER DOING RESEARCH ON ONLINE FORUMS THIS SEEMS TO BE A COMMON ISSUE WITH INFINITI G37'S. *TR

INFINITI G37, AFTER WARM USUALLY MORE THEN 30MIN OF DRIVING WILL INTERMITTENTLY GO INTO LOW AND HIGH ACCELERATION ON ITS OWN. AS IF YOU ARE BRAKING WITH YOUR LEFT FOOT AND THEN GIVING IT GAS ON AND OFF WITH RIGHT FOOT. MY WIFE HAS ALSO DESCRIBED COMPLETE LOSS OF POWER WHEN THE CONDITION OCCURS AND SHE TRIES TO ACCELERATE. SHE FEELS IT COULD BE A DANGEROUS COMBINATION IF IT HAPPENS AT THE WRONG TIME. WE DID SCHEDULE FOR A SERVICE APPOINTMENT AND HOPE THIS WILL HELP OTHERS WITH SIMILAR CONDITION. *TR

PASSENGER SEAT AIR BAG SENSOR DOES NOT WORK. INFINITY HAD AN EARLIER RECALL AND SAID PROBLEM WAS FIXED IN 2009. INFINITY SAYS AUTOMOBILE IS NOW OUT OF WARRANTY AND ONLY FIX IS TO REPLACE SEAT AT COST OF $3500.00. I WAS TOLD BY INFINITY THE RECALL WAS JUST TO FIX A WIRE NOT THE SENSOR. WANTED TO NOTIFY YOU OF CONTINUED PROBLEM AND SEE IF MORE OWNERS ARE REPORTING CONTINUED PROBLEM WITH AIR BAG. *TR