IN A STRAIGHT FRONT-END CRASH OF 30+ MPH, ALL AIRBAGS FAILED TO DEPLOY. *JB
2002 Hyundai XG350
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2002 Hyundai XG350 do not stand out strongly from the model-year median of 32.
About this comparison →How this year compares
Owner complaints by model year
Compare all XG350 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
45 reports with mileage · 15 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Air Bags. Review the 15 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Suspension. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine And Engine Cooling. Review the 8 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Air Bags complaints
15 reportsTHE AIR BAG LIGHT STAYED ON AFTER STARTING THE CAR - ALL ELSE SEEMED OK. I CALLED THE DEALER AND HE SAID IT WAS NOT IMPORTANT THAT A CONNECTOR HAD PROBABLY JUST COME LOOSE AND THAT THE AIR BAG WOULD PROBABLY STILL WORK IF NEEDED. WHEN I TOOK IT TO THE DEALER HE REMOVED THE DRIVER'S SIDE SEAT AND SAID HE FOUND A BROKEN WIRE AND…
Read full complaint
THE AIR BAG LIGHT STAYED ON AFTER STARTING THE CAR - ALL ELSE SEEMED OK. I CALLED THE DEALER AND HE SAID IT WAS NOT IMPORTANT THAT A CONNECTOR HAD PROBABLY JUST COME LOOSE AND THAT THE AIR BAG WOULD PROBABLY STILL WORK IF NEEDED. WHEN I TOOK IT TO THE DEALER HE REMOVED THE DRIVER'S SIDE SEAT AND SAID HE FOUND A BROKEN WIRE AND REPAIRED IT - AT A COST OF ABOUT $56 - FOR A CAR THAT HAS A "BUMPER-TO-BUMPER" WARRANTY. IT WAS SUGGESTED THAT WE MUST HAVE PUT SOMETHING UNDER THE SEAT THAT CAUSED THE WIRE TO BREAK WHEN THE SEAT WAS MOVED - THIS SEAT AUTOMATICALLY MOVES EVERY TIME THE CAR IS STARTED AND STOPPED. ABOUT SIX MONTHS LATER THE SAME THING HAPPENED AGAIN. THIS TIME IT WAS THE PASSENGER'S SEAT THAT HAD A BROKEN WIRE UNDER IT. THIS SEAT IS MOVED LESS FREQUENTLY, BUT IT IS A POWER SEAT. AS FAR AS I KNOW THE ONLY THING UNDER THAT SEAT WAS A BOX OF TISSUES. AGAIN I WAS REQUIRED TO PAY FOR THE REPAIR. I BELIEVE THIS TO BE A DESIGN DEFECT IN THAT ANYTHING THAT IS ALLOWED TO GET UNDER THE SEAT WILL CAUSE THIS WIRE TO BE SEVERED AND PREVENT THE SIDE AIR BAGS FROM DEPLOYING. I HAVE NEVER HAD A CAR THAT HAD ANY PROBLEM WITH ITEMS UNDER THE SEAT. ALSO THIS DESIGN HAS A SORT OF "PAN" OR DEPRESSION UNDER EACH SEAT THAT TRAPS ANY LOOSE ARTICLE LEFT ON THE FLOOR WHEN THE CAR IS STOPPED AND IT SLIDES UNDER THE SEAT. IT NEVER SLIDES BACK OUT WHEN ACCELERATING. THIS SEEMS TO JUST MAKE THE PROBLEM WORSE. I DO NOT BELIEVE THAT ANY NORMAL ITEM LEFT ON THE FLOOR OF THE CAR SHOULD CAUSE THIS DAMAGE AND DEBILITATE THE AIR BAG SYSTEM. *JB
WHILE MAKING A LEFT TURN CONSUMER'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE AT 55 MPH, AND THE AIR BAGS DID NOT DEPLOY. *AK THE DRIVER SUSTAINED BACK, NECK AND HAND INJURIES. THE CONSUMER IS STILL BEING TREATED FOR THESE INJURIES. THE PASSENGER ALSO SUSTAINED INJURIES. *BF *NM
WHEN T BONED AT 10 MPH ON DRIVER'S SIDE THE DRIVER'S SIDE AIR BAG DID NOT DEPLOY. CONSUMER WAS HOSPITALIZED. VEHICLE WAS TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
WHEN T BONED AT 40 MPH THE SIDE AIR BAGS DID NOT DEPLOY, AND THE ENGINE DROPPED. VEHICLE WAS TOWED. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Official recalls
309V124000 · Suspension
Apr 16, 2009
HYUNDAI IS RECALLING 188,282 MY 2001-2004 SONATA AND MY 2001-2004 XG300 AND XG350 VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. ROAD SALT APPLIED IN THESE JURISDICTIONS DURING THE WINTER MONTHS MAY RESULT IN PROGRESSIVE, INTERNAL CORROSION OF THE FRONT SUB-FRAME ON THE VEHICLES, AND MAY RESULT IN THINNING OR PERFORATION OF THE SUB-FRAME STEEL. THE CORROSION IS FREQUENTLY VISIBLE AND OFTEN DISCOVERED DURING INSPECTION OR ROUTINE MAINTENANCE, AND OWNERS MAY ALSO HEAR NOISES OR NOTICE TIRE MISALIGNMENT AND STEERING PULL. IF THESE SIGNALS ARE UNDETECTED OR UNHEEDED, THE CORROSION MAY PROGRESS AND THE FORWARD MOUNTING OF THE LOWER CONTROL ARM MAY DETACH FROM THE SUB-FRAME.
Consequence & remedy
Consequence: IF THAT HAPPENS, THE VEHICLE MAY LOSE DRIVE POWER TO THE WHEELS, AND THE FRONT WHEEL MAY MAKE CONTACT WITH THE FENDER OR WHEEL WELL, THEREBY INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL MEASURE THE THICKNESS OF THE FRONT SUB-FRAME AND INSPECT THE FRONT SUB-FRAME FOR CORROSION DAMAGE AND, IF NECESSARY, THE FRONT SUB-FRAME WILL BE REPLACED WITH A NEW SUB-FRAME THAT INCORPORATES ADDITIONAL HOLES IN THE UPPER AND LOWER PANELS. IF THE FRONT SUB-FRAME DOES NOT REQUIRE REPLACEMENT, THE DEALER WILL ADD DRAINAGE HOLES TO THE SUB-FRAME AND WILL TREAT THE SUB-FRAME WITH RUST-PROOFING MATERIAL TO STOP THE CORROSION PROCESS. THIS PROCEDURE WILL BE PERFORMED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING APRIL 2009. OWNERS MAY CONTACT THE HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
04V369000 · Fuel System, Gasoline:storage
Jul 26, 2004
CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 301, "FUEL SYSTEM INTEGRITY" A VALVE ON THE FUEL TANK ASSEMBLY MAY NOT CLOSE PROPERLY. IF A VEHICLE ROLLS OVER AND THE FUEL TANK ASSEMBLY VALVE IS NOT PROPERLY CLOSED, FUEL SPILLAGE MAY OCCUR.
Consequence & remedy
Consequence: FUEL SPILLAGE IN THE PRESENCE OF AN IGNITION SOURCE MAY RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL AN ADDITIONAL FUEL TANK ASSEMBLY VALVE. THE RECALL BEGAN ON OCTOBER 5, 2004. OWNERS SHOULD CONTACT HYUNDAI DE PUERTO RICO AT 1-800-981-0188.
04V178000 · Fuel System, Gasoline:storage:tank Assembly
Apr 9, 2004
SOME PASSENGER VEHICLES CONTAIN A FUEL TANK ASSEMBLY VALVE THAT MAY NOT CLOSE PROPERLY. IF A VEHICLE WITH A FUEL TANK ASSEMBLY VALVE THAT IS NOT PROPERLY CLOSED WERE TO ROLL OVER, FUEL SPILLAGE MAY OCCUR.
Consequence & remedy
Consequence: FUEL SPILLAGE IN THE PRESENCE OF AN IGNITION SOURCE MAY RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL AN ADDITIONAL FUEL TANK ASSEMBLY VALVE. OWNER NOTIFICATION BEGAN ON JUNE 30, 2004. OWNERS SHOULD CONTACT HYUNDAI AT 1-800-633-5151.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
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