2001 Hyundai XG300

TL* THE CONTACT OWNS A 2001 HYUNDAI XG300. THE CONTACT STARTED THE IGNITION AND THE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY ON THE INSTRUMENT PANEL UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE SEPARATE TIMES AND EACH TIME THE AIR BAG COMPUTER MODULE WAS RESET. THE MALFUNCTION PERSISTED AFTER THE REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE FAILURE MILEAGE WAS LESS THAN 10,000.

TL*THE CONTACT OWNS A 2001 HYUNDAI XG300. THE CONTACT STATED THAT THE VEHICLE WOULD PULL TO THE RIGHT WHEN SHE DROVE VARIOUS SPEEDS INCLUDING APPROXIMATELY 35 MPH. SHE NOTICED THE FAILURE IN OCTOBER 2003. THE TIRES WERE CHECKED AND ALIGNED; HOWEVER, THE FAILURE CONTINUED TO OCCUR. A LOCAL MECHANIC STATED THAT THE FRONT SUBFRAME WAS CORRODED. SHE LATER INQUIRED ABOUT RECALL 09V124000, SUSPENSION AND WAS TOLD THAT HER VEHICLE WAS NOT INCLUDED. SHE ALSO STATED THAT IN AUGUST 2007 SHE NOTICED THAT THE SRS LIGHT WAS ILLUMINATED. THE VEHICLE WAS INSPECTED AND IT WAS CITED THAT THE SRS LIGHT WAS ON BECAUSE OF A FAULTY WIRE WHICH WAS CONNECTED TO THE FRONT SEAT AND COULD NOT BE ADJUSTED. THE VEHICLE WOULD HAVE TO BE TAKEN APART TO CONFIRM THAT THE WIRE WAS FAULTY. SHE ALSO WAS INFORMED THAT RECALL 02V105000, AIR BAGS, SIDE/WINDOW WAS RELATED TO HER FAILURE BUT DID NOT INCLUDE HER VIN. IN JULY 2009, SHE NOTICED THAT THE FUEL TANK WOULD NOT TAKE GASOLINE. SHE FELT AS IF IT WAS BECAUSE OF THE FUEL TANK ASSEMBLY VALVE BUT IT WAS NOT CONFIRMED BY AN INSPECTOR. THE VEHICLE REJECTED THE FUEL AND CAUSED SPILLAGE. SHE CALLED THE MANUFACTURER AND WAS ADVISED THAT THEY COULD NOT ASSIST HER. THE CURRENT MILEAGE WAS 78,225. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000. UPDATED 02/17/10. *LJ THE TRANSMISSION WAS REPLACED, DUE TO VEHICLE NOT GOING INTO DRIVE AT TIMES. UPDATED 02/19/10

TL* - THE CONTACT OWNS A 2001 HYUNDAI, XG300. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR A NEW BATTERY AND DURING THE DIAGNOSE DISCOVERED AN AIR MODULE ERROR CODE AND THE INDICATOR LIGHT TURNED ON. THERE WERE NO PRIOR FAILURES OR INDICATOR LIGHTS. THE CONTACT'S CURRENT MILEAGE IS 18,000. THE DEALER THEN ADVISED THE OWNER THAT THE ENTIRE AIR BAG MODULE HAD TO BE REPLACED AND THAT HE/SHE WAS UNSURE ABOUT THE AIR BAG'S CAPABILITY DURING AN ACCIDENT. THE DEALER AND THE MANUFACTURER AGREED THAT THE WARRANTY SHOULD COVER THE AIR BAG MODULE. DUE TO THE BILLING SYSTEM WHICH WILL NOT ALLOW THE REPAIR TO BE ENTERED WITHOUT COST, THE MANUFACTURER IS NOT TAKING THE RESPONSIBILITY FOR THE WARRANTY COVERAGE AND DOES NOT AGREE THAT THE DEALER SHOULD TAKE RESPONSIBILITY EITHER. HYUNDAI ALSO ADVISED THE CONTACT TO CALL THE CONSUMER AFFAIRS DIVISION WHO INFORMED THE CONTACT THAT THEY HAVE NO CONTROL OVER THE DEALER. PER CONSUMER AFFAIRS, THE CONTACT WOULD BE REIMBURSED FOR REPAIRS AFTER FOUR WEEKS. THE CONTACT WAS ADVISED TO REQUEST THE DEALER PAY THE LABOR CHARGES. THE CONTACT STATED THE DEALER IS RESPONSIBLE FOR THE INCIDENT SINCE IT OCCURRED WHILE SERVICING THE BATTERY. *NM

1. HAVE HAD BRAKES REPLACED AND ROTORS RECALIBRATED TWICE AND STILL HAVE VIBRATION UPON BRAKING. DEALERSHIP SAYS I'M NOT BRAKING PROPERLY AND CAUSING BRAKES TO OVERHEAT, WHICH CAUSING ROTORS TO WARP. I'VE BEEN BRAKING THE SAME WAY FOR 35 YEARS AND NEVER HAD THIS PROBLEM. 2. AIR CONDITIONER STILL DOES NOT COOL PROPERLY AND HAS BEEN IN SHOP SEVERAL TIMES. DEALERSHIP SAYS THERE IS A LEAK IN THE A/C COOLANT, BUT THEY CANNOT FIND IT. 3. CAR CONTINUALLY STUTTERS AT HIGH SPEEDS, DEALERSHIP HAS REPLACED NUMEROUS PARTS, BUT PROBLEM PERSISTS. 4. ENGINE BEGAN MAKING CLACKING NOISE ABOUT 2 MONTHS AGO. DEALERSHIP SAID BAD GAS WAS CAUSE, BUT HIGH-GRADE GASOLINE HAS NOT FIXED PROBLEM. DEALERSHIP SAID I NEEDED A TUNE-UP, BUT THAT DID NOT FIX PROBLEM. DEALERSHIP SAYS THEY CANNOT HEAR NOISE, BUT NOISE IS CLEARLY AUDIBLE WHEN ACCELERATED AND CLIMBING HILLS (2-4 RPMS). DEALERSHIP STILL SAYS THEY DON'T HEAR A PROBLEM AND CANNOT FIND ANYTHING WRONG. THIS IS OF MAJOR CONCERN TO ME, AS I'M AFRAID THE ENGINE WILL BLOW UP WHILE ON A MAJOR HIGHWAY. 5. AIRBAG LIGHT CAME ON ABOUT A MONTH AGO, AND WON'T GO OFF, ALTHOUGH NOTHING IS WRONG IS AIRBAGS. 6. RADIO HAS A SHORT THAT CAUSES RADIO TO GO ON AND OFF INTERMITTENTLY. IF A CD IS PUT IN THE CD PLAYER AND LEFT THERE WHILE RADIO IS IN USE, THE RADIO WORKS FINE. 7. THIS CAR HAS BEEN IN THE SHOP SO MANY TIMES SINCE IT WAS PURCHASED IN DECEMBER OF 2001, I CAN'T FIT THE REPAIR AND WORKORDER SHEETS IN THE GLOVE COMPARTMENT ANY MORE, AND THE SERVICE TECHNICIANS KNOW ME BY NAME AND SIGHT. *NM

DT: THE CONTACT'S VEHICLE WAS INVOLVED IN AN ACCIDENT. UPON IMPACT, NEITHER AIRBAG DEPLOYED. THIS VEHICLE WENT INTO AN EMBANKMENT AND ROLLED OVER. HE ENTIRE FRONT END WAS DAMAGED AND THE VEHICLE WAS TOTALED. THERE HAS NOT BEEN AN INVESTIGATION AS TO WHY THE AIRBAGS DID NOT DEPLOY. HE CONTACT SUSTAINED CUTS TO HIS BACK. *AK

TRAVELING AT 45 TO 55 MPH, ENGINE STALLED AND CHECK ENGINE LIGHT CAME ON. IT LED TO LOST OF POWER AND ACCELERATION ON THE VEHICLE. *LA THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES, BECAUSE THE ENGINE LIGHT CONTINUED TO ILLUMINATE. THE CONSUMER STATED THE AIR BAG LIGHT ILLUMINATED, THERE WAS A CRACKING SOUND UNDER THE VEHICLE, THERE WAS A WIND NOISE AND A VIBRATION COMING FROM THE VEHICLE. THE INJECTORS, GASKETS, IGNITION SENSOR AND THROTTLE BODY WERE REPLACED. *JB

NOTE - REPORTED AIRBAG FAILURE EARLIER, THIS IS AN ADDITIONAL PROBLEM. ON OCT 11TH, DURING A RAIN STORM TWO DOGS WALKED INTO THE ROADWAY IN FRONT OF MY CAR. I HIT THE BRAKES, AND HAD PLENTY OF PEDAL YET THE CAR CONTINUED ONWARD. MY INITIAL REACTION WAS THAT I HAD PLENTY OF TIME TO STOP BUT QUICKLY IT BECAME APPARENT THAT I COULD NOT. I ATTEMPTED TO SWERVE TO THE RIGHT HOPEING THAT I WOULD SLOW THE VEHICLE ENOUGH TO GO AROUND THE DOGS. THE CAR BARELY SLOWED AND I CONTINUED OFF THE ROADWAY STRIKING A POLE PERHAPS 100 FEET OFF OF THE ROADWAY. AT THE TIME I WAS MOST BOTHERED BY THE AIRBAG FAILURE WICH I REPORTED EARLIER. THOUGH I COULD NOT UNDERSTAND MY FAILURE TO STOP, I DID NOT REPORT IT AS A BRAKE FAILURE BECAUSE I HAD PLENTY OF PEDAL AT THE TIME, NOR TO BE HONEST DID I HEAR THE SOUND OF TIRES SLIGING ON THE PAVEMENT. FRANKLY, I COULD NOT EXPLAIN MY FAILURE TO STOP. WHEN THE CAR WAS SENT IN FOR REPAIRS THE TRACTION CCONTROL LIGHT WOULD NOT GO OFF. AFTER ALL BODY WORK WAS COMPLETED THE CAR WAS TAKEN BACK TO COVINGTON PIKE HYUNDAI, THE DEALER FROM WHOM I BOUGHT THE CAR FOR INSPECTION. AT THAT TIME THEY REPLACED THE "TRACTION CONTROL" MODULE UNDER WARRANTY. WHEN THE CAR WAS FINALLY RETURNED TO ME, THE BRAKES GENERALLY WORKED AS EXPECTED. HOWEVER, THE FIRST TIME IT RAINED I HIT THE BRAKES AGAIN IN A PANIC STOP AT ONLY ABOUT TEN MILES PER HOUR AND IMMEDIATELY THE CAR WENT INTO A SKID. IT WAS ACTUALLY LIKE BEING ON ICE. UPON RETURN TO THE DEALER THEY TESTED THE VEHICLE REPEATEDLY. ON ONE OCCASION THE MECHANIC EVEN ADMITTED THAT THE VEHICLE TURNED COMPLETELY SIDEWAYS DURING ONE PANIC STOP. THE SLIDING WAS PARTICULARLY OBVIOUS WHEN THE STREETS WERE WET. THE DEALER FINALLY FOUND THAT OF THE SIX BRAKE LINES GOING INTO THE ANTILOCK BRAKE MODULE, ONLY TWO WERE IN THE CORRECT FITTINGS (THE REAR WERE COMPLETELY REVERSED). THE MECHANIC, MR. JOE GRIFFIN, ASSURES ME THAT THIS WAS A PROBLEM "FROM THE FACTORY" IN THAT THEY HAD TO ACTUALLY USE TUBE BENDERS TO CORRECT THE PROBLEM.*AK