2020 Hyundai Venue

I have two serious complaints about this vehicle. I am 5 ft 2 in tall. The seatbelt consistently slides across my neck causing distraction while driving. One would think that manufacturers would have figured this out by now. Almost all vehicles do this to anyone under 5ft 3in tall. Can’t tell me that when they add expensive sensors the seatbelt adjustment would be all that expensive to fix. Also- I have three grandchildren two in car seats one rear facing. It is not safe for me to travel with all three in the backseat. If I’m sideswiped the older child will have broken hips there is simply not enough room. And when we put the rear facing in the back seat the passenger in front has to push up so far their knees are in the dash. Can we say”how about I eat that airbag?”

Position of accelerator and brake pedals is dangerous and potentially fatal. The brake pedal is significantly higher than the accelerator, often causing the driver's foot to slip onto the accelerator. Also, braking is difficult due to pedal placement that does not allow natural movement from the accelerator to the brake pedal because the height difference causes the driver's foot to hit the side of the brake, forcing driver to panic, lift leg high, and hope he hits the brake in time to prevent a rear-end collision. The dealer confirmed that the pedals are not adjustable, rendering the entire vehicle unsafe. Other Venue drivers have told me they have the same problem but no solution.

Driving on freeway on way home and all the dash lights lite up. Abs, collision waring, traction and the triangle with and exlimation mark. Car slowed down and dash flickered. Engine started making a light thud noise. 2nd time happening. First time was every similar but was on an empty road alone at 6am. When happened. First time took to dealership. Didn't happen again. Plan on taking again tomorrow. Super scary. Had car for 4 years this June. 36000miles.

Wheel was slightly going back and forth and it felt like I was driving in a rut. The all of a sudden the wheel jumped over real fast and I hit my head hard on the driver window. I immediately jerk the wheel and pulled us back to our lane. The person with me asked if I went to sleep or something and I said, see the car is jumping in front of the truck, like before when just me driving. I had complained about the car and I could have a serious accident or worse, I could die after hitting the window hard enough that is took me a second to get us back in line because of my head hurting. The car usually feels like in a rut before It jumps me over and I have to come back to my lane. I was jumped into the big truck going the opposite way but was far enough away that I could get us back in our lane. It has happened to me a few days before when someone behind me was coming up just to the left and the wheel jumped over and I almost hit that car and had to fight the car back into my lane. People thought I was drinking to do the swerving like I had. The safety of others and myself is very dangerous. I don't like traveling anywhere with the car, When I drive it does this every now and again. I only drive now for 2 or 3 miles do the danger. It has happened several times even when driving with no one around. I got the vehicle according to the contract is 7-31-2023. I called Carvana to tell them to take the car back and it is a safety issue but Carvana said I am over the 7 day period and I had to take it to Silver Rock to do have maintenance. and they will try to find the issue. To make sure there is a major issue. No police, insurance or other represented except my friend has experienced it. The vehicle feels like you are stuck in a rut when it started acting it, sometimes it just stay in the lane and not send me over to the left but it has done it a few times. No other warnings were made.

The glass windshield of my 2020 Hyundai Venue SEL began cracking in two different locations obstructing my view while driving. I was not able to locate any chips from road debris in the cracks. They both start from the frame of the vehicle. I’ve seen other reports of 2020 models with the same windshield issue that appears to be a quality issue of the windshield.

One incident of Unintended acceleration, Other incident of deceleration to the point of stopping, gear jumped from Drive to Neutral in one incident. Acceleration by itself while driving several times. Lane Keep Assist while driving is abrupt with a lot of force, unpredictable at times. I'm at risk every time i drive this car, i cross myself, for safety and protection before i drive. The car was inspected by the dealer technician and an independent tech hired by Hyundai Corporation findings were not reproduced. No warnings, the incidents just happened/happens. There are others observations that i expressed concern about but were not taking in consideration

The contact owns a 2020 Hyundai Venue. The contact stated while driving 55-60 MPH, the vehicle would inadvertently change gears and there was a discrepancy between the vehicle speed and the odometer. There was no warning light illuminated. The contact also stated that the vehicle was shuddering. The contact was able to continue to drive the vehicle. The vehicle was taken to the dealer who diagnosed that no issues were found. The contact stated while driving 65 MPH, the accelerator pedal was depressed but the vehicle inadvertently decelerated to 10 MPH. The contact veered to the side of the road and turned off the vehicle. The contact stated that as she restarted the vehicle, the check engine warning light and the power train warning lights illuminated. The vehicle was taken to the independent mechanic who advised the contact to take the vehicle to the dealer for diagnosis. The contact stated that while she was driving that same day, the failure reoccurred, and the vehicle stalled. The contact was unable to restart the vehicle. The vehicle was towed to the residence, then it was towed to the dealer who diagnosed that the transmission needed to be replaced. The manufacturer was notified of the failure and a case was opened. The vehicle was not repaired. The approximate failure mileage was 9,000.