2020 Hyundai Tucson

I AM COMPLAINING ABOUT MY CAR'S REARVIEW CAMERA, I CAN LITERALLY NOT SEE WHAT'S GOING ON BEHIND ME IN LOW LIGHT. THE ENTIRE PURPOSE OF THE CAMERA IS TO PROMOTE SAFETY SO PEOPLE CAN SEE WHAT IS BEHIND THEM, THIS IS NOT THE CASE WITH MY VEHICLE. I ALSO HAVE AN OPTION IN THE MENU TO HAVE AN AUDIBLE WARNING WHEN BACKING UP, THIS IS NOT WORKING EITHER. I HAVE RAISED THE ISSUE WITH HYUNDAI AND THEY JUST TELL ME THAT IS HOW THE CAR IS DESIGNED AND THERE IS NOTHING THEY CAN DO. HOW DO YOU DESIGN A CAR TO HAVE A USELESS BACK UP CAMERA? IT SEEMS LIKE IT IS A GENERAL PROBLEM WITH THE 2020 HYUNDAI TUCSON AND I FEEL IT SHOULD BE INVESTIGATED AND CORRECTED. I HAVE ANOTHER 2020 HYUNDAI MODEL, AND THE BACKUP CAMERA IS CRYSTAL CLEAR. I AM ATTACHING PHOTOS OF THE TUCSON CAMERA QUALITY, WHICH IS WORSE THE MAJORITY OF THE TIME, AS WELL AS THE QUALITY ON ANOTHER HYUNDAI TUCSON

THE BACK UP CAMERA IS FUZZY AND BLURRY. IT'S HARD TO SEE THROUGH THE CAMERA TO USE IT BACKING UP IN SPOT THAT I REALLY NEED IT. WHEN IT'S DARK ITS WORSE. THE BACK UP CAMERA DOES NOT MAKE THE WARNING NOISE IT SHOULD. I HAVE CAME VERY CLOSE TO HITTING 2 PARKED CARS AND 1 PERSON WHILE BACKING UP. I HAVE MADE 2 PAYMENTS ON THE TUCSON. IT'S NOT EVEN DUE FOR THE FIRST OIL CHANGE. IT HAS AROUND 2,000 MILES ON IT.

TWICE WITHIN NINE DAYS GIVE OR TAKE A DAY, OCT.31 BEING THE LAST TIME THE SUV TURNED ITSELF OFF ONCE TRAVELING APP. 25 MPH, THE SECOND ABOUT 45MPH . A FEW MINUTES LATER IT TURNED ITSELF BACK ON.THIS IS MY WIFES CAR. THANKFULLY BOTH TIMES SHE WAS ABLE TO GET THE CAR OFF THE ROAD AND NOT HAVE AN ACCIDENT. THE FIRST TIME IT HAPPENED SHE THOUGHT THAT SHE DID SOMETHING ,HAD NO IDEA WHAT BUT SINCE THE CAR STARTED SHE DID NOT TELL ME.CAN'T EXPLAIN THAT, IT IS MY WIFE. THE SECOND TIME ON ROUTE 10 IN EAST HANOVER NJ SHE CALLED ME WHILE THE CAR WAS STILL ROLLING TO A STOP.OVER THR PHONE I COULD HEAR A GRINDING LIKE SOUND SIMILAR TO WORN OUT BRAKE PADS. BEING LESS THAN A 1/2 MILE FROM WORK WHEN IT STARTED AGAIN I TOLD HER TO DRIVE IT TO WORK. TOWN HYUNDAI BI DENVILLE NJ WAS CALLED TO COME AND GET THE CAR. AFTER HAVING THE CAR FOR 22DAYS THE COULD NOT FIND THE PROBLEM AND HID BEHIND THE NJ LEMON LAW TO DENY OUR REQUEST TO REPURCHASE THE CAR NO ONE IN THEIR RIGHT MIND WOULD DRIVE THE CAR TWO MORE TIMES TO SEE IF IT WOULD SHUT ITSELF OFF THE POTENTIAL FOR AN ACCIDENT /DEATH /INJURY OUTWAYS THE IDIOTIC NOTION THAT THE CAR NEEDS TO DO THIS TWO MORE TIMES TO QUALIFY FOR THE LEMON LAW .MY ONLY CONCERN IS THAT THIS DEALERSHIP OR CORPORATE YAHOOS TRY SO RESELL OR RELEASE THIS CAR . IT IS DEATH ON WHEELS PLEASE DO NOT LET THEM DO THIS

I WAS INFORMED OF A RECALL FOR THE ABS SYSTEM FOR MY HYUNDAI TUCSON 2020. I WAS DIRECTED TO THEIR WEBSITE TO SCHEDULE AN APPOINTMENT FOR SERVICE, WHICH I SCHEDULED AT HYUNDAI OF LONG ISLAND CITY IN NEW YORK. ONCE I ARRIVED AT MY SCHEDULED TIME FOR THIS SPECIFIC ISSUE AND AFTER WAITING 30 MINUTES TO EVEN SPEAK WITH A SERVICE REPRESENTATIVE, I WAS TOLD THERE IS A BACKORDER OF THE REQUIRED PARTS TO FIX THIS ISSUE AND IT MIGHT BE ANOTHER 2-3 WEEKS. I WAS TOLD I NEED TO CALL THEM TO CHECK IN TO SEE IF PARTS ARE IN. I FIND IT UNACCEPTABLE THAT I WAS ALLOWED TO MAKE AN APPOINTMENT FOR AN URGENT ISSUE, ONLY TO BE TOLD IT CAN'T BE FIXED. I SHOULD NOT HAVE TO CALL BACK SEVERAL TIMES IN THE FOLLOWING WEEKS TO KEEP ASKING IF THEIR PARTS ARE IN. I ALSO ASKED FOR A LOANER VEHICLE AND THEY SAID THEY DON'T HAVE ANY. I FIND THE HANDLING OF THIS IMPORTANT SAFETY RECALL TO BE NEGLIGENT AND IS PUTTING ME AT FURTHER RISK WHILE I WAIT FOR THE REQUIRED SAFETY REPAIRS. I HAVE ATTACHED A PHOTO OF THE RECALL NOTICE I RECEIVED IN THE MAIL. AS WELL AS SCREENSHOTS OF THE ONLINE SCHEDULING SERVICE.

THE WINDSHIELD ON MY 2020 HYUNDAI TUSCON ALL OF SUDDEN HAS A CRACK LONGER THAN 2 DOLLAR BILLS AND IT KEEPS GROWING. STARTED ON THE PASSENGER SIDE, MAKING IT'S WAY TO THE DRIVERS SIDE. YOU DO NOT FEEL THE CRACK ON THE INSIDE OR OUTSIDE OF THE WINDSHIELD, IT SEEMS TO BE IN THE MIDDLE,. MY CAR WAS STATIONARY AT THE TIME, NO OBJECTS HAVE HIT THE WINDSHIELD WHILE DRIVING.

SUV HAS BEEN IN SHOP 4 TIMES DUE TO LOUD CRACKING POP NOISE COMING FROM PANORAMIC SUN ROOF. I KNOW THERE WAS A RECALL ON THIS EXACT ISSUE, THEN THE WINDOWS WOULD EXPLODE. APPARENTLY HYUNDAI HAS NOT FIXED THE PROBLEM, I AM AFRAID TO DRIVE THE CAR, AND WANT MY MONEY BACK OR A NEW CAR. SEE MY HYUNDAI DOCUMENTATION PAPER AS AN ATTACHMENT. SUV IS IN SHOP PRESENTLY #4 FOR SAME REASON. *TR

THE BACKUP CAMERA IS BLURRY AND FUZZY DURING THE DAY AND EVEN WORSE AT NIGHT. ALMOST USELESS AT NIGHT TIME. THE CAMERA SYSTEM IS SUPPOSED TO BE A SAFETY FEATURE BUT IT IS NOT VERY GOOD WHEN YOU CAN'T MAKE OUT OBJECTS AND THERE ISN'T A WARNING NOISE WHEN YOU ARE ABOUT TO BACK UP INTO SOMETHING. I HAVE TAKEN TO SERVICE DEPT AT DEALERSHIP 3 TIMES NOW AND THEY HAVE INSTALLED A NEW CAMERA AND IT IS STILL THE SAME AS THE FIRST ONE. I THINK HYUNDAI NEEDS TO GET A MUCH BETTER QUALITY CAMERA SYSTEM FOR THE 2020 HYUNDAI TUCSON ULTIMATES. I WAS AT WALMART 3 NIGHTS AGO BACKING OUT OF A PARKING SPACE AND DID NOT SEE THE LADY WALKING BEHIND MY CAR B/C THE CAMERA SYSTEM IS HORRIBLE AT NIGHT TIME.