2020 Hyundai Tucson

Engine is consuming 3+ quarts per 1000 miles. There is no low oil warning light or notification, just a low oil pressure light which could be caused by many things that would not cause a vehicle fire like low oil would. Hyundai was contacted and we were told that all we need to do was get our oil changed with them, come back in 1000 miles to check the level, if it was consuming greater than 1 quart per thousand miles we would be scheduled for a combustion chamber cleaning (service tech said this would do nothing to solve the issue), drive 1000 more miles and check level again, and if it was greater than 1 quart per thousand we would be scheduled for a new engine. They were informed that we were the second owner and we were told that shouldn’t be an issue. After completing the oil change and going in after 1000 miles we were told that the engine consumed approximately 3 quarts of oil. That information was apparently submitted to Hyundai and they said we were not approved for the combustion cleaning because we were the second owner. The safety of the vehicle was not taken into account at all and Hyundai did not show any concern of vechile fires even though low oil is a contributing factor to many scenarios that can cause injury or death.

The contact owns a 2020 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The contact stated that several unknown warning lights were illuminated. The contact was able to pull to the side of the road. The contact called a towing service to jumpstart the vehicle. The vehicle failed to restart. The vehicle was towed to the dealer where it was diagnosed that the crankshaft bearing failed due to foreign material in the engine and oil consumption. The contact was informed that the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was not made aware of the failure. The failure mileage was approximately 122,000.

This call actively has a recall on engine rods any Hyundai and some Kia models ranging from 2011 all the way until 2022. They are known for having a faulty motor with active oil consumption and are currently facing several lawsuits and my car is one of these cars facing this issue however, the manufacturer doesn’t want to Fully create a recall on the motor claims that are causing this rapid oil consumption issue I would like this to be investigated as well as it be investigative why you don’t already have their current active recall listed on your website . but if your website was correct and listed the engine, Roddery call, and if my engine rod were to blow, then they would actually address this issue however, some people are getting this issue addressed under their manufacturer warranty however it is becoming extremely difficult because they want us to pay out-of-pocket for a pointless test as newer vehicles should not be burning oil with no active problems. Clearly, the states there is a problem which there is as of all the active lawsuits.

2020 Hyundai Tuscon engine continually consumes an excess amount of oil on a weekly basis causing cylinder knocks. This vehicle has been routinely maintainanced and continues to experience this issue which is an issue known by the manufacturer and has yet to be addressed seriously by the manufacturer. The vehicle is just out of warranty; however, the issue stems from known engine faults that are the responsibility of the manufacturer.