The components that failed are the engine and transmission and parts associated with the functionality of these parts. It is currently in the shop but will be available for inspection upon request once repairs are complete. My safety and others were put at risk when these malfunctions occurred (driving incredibly slow on the hig…
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The components that failed are the engine and transmission and parts associated with the functionality of these parts. It is currently in the shop but will be available for inspection upon request once repairs are complete. My safety and others were put at risk when these malfunctions occurred (driving incredibly slow on the highway could cause an accident, accelerator malfunctioning that might break, broken down late at night hours from home, parts catching fire from leaking oil, etc.). The problems have been acknowledged by my warranty company and the two repair shops that have serviced it. My car was inspected by Geico Insurance Company after I got rear-ended and needed to file a claim, however, the inspection was not specifically on my engine/transmission. The warning dash lights didn’t seem to come on until it was too late, especially during the transmission issue. I was driving around for days leading up to this issue thinking it was acting weird because it was due for an oil change but when I got one and nothing improved, I knew something was wrong. The check engine light did not come on until the car started to actively shut down and not move when I pressed the gas. The full detailed complaint is attached and receipts for repairs are available upon request. Attached is an overview of parts and pricing from the warranty company for the two claims.
NHTSA ODI #11588913
Mileage unknown · May 11, 2024
EnginePower Train
I have to add oil to my every 2 days.. there is no leaks and I get frequent oil changes. Also acceleration to meet state limits my Rpm go super high not wanting to shift. Again no leaks and have checked so there is good transmission fluid in it
NHTSA ODI #11588277
Mileage unknown · Mar 22, 2024
EnginePower TrainVehicle Speed Control
I have a Hyundai Tuscon 2019, which was pre-certified by Hyundai. This particular car was part of a lawsuit because of a knock sensor issue. The lawsuit information is here: [XXX] The knock sensor failing is not really what causes the safety issue. The engine symptoms when the sensor fails is the issue. The engine goes into "s…
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I have a Hyundai Tuscon 2019, which was pre-certified by Hyundai. This particular car was part of a lawsuit because of a knock sensor issue. The lawsuit information is here: [XXX] The knock sensor failing is not really what causes the safety issue. The engine symptoms when the sensor fails is the issue. The engine goes into "safety mode" which limits the car to a significant slower speed. The problem is that Hyundai has now tried to fix this issue twice on my vehicle, and the knock sensor continues to fail. To be clear, they've replaced the sensor twice. Based on the lawsuit, the court mandated them to fix the knock sensor. They have done that free of charge, but the sensor continues to fail. To me this sounds like a manufacture issue. It is incredibly dangerous when you're on a highway and the sensor fails. It happened to me, and it was almost catastrophic. The car slowed down and there is nothing you can do about it. I noticed there was something wrong very quickly and put my hazards on. If I didn't, I may not be writing you here. You could easily get into a significant accident, and from that could lead to injury or loss of life. I am asking for a review of this. I have my service records as well as recorded conversations with Hyundai corporate regarding this issue. Service records are attached. I live very close to NHTSA HQ and willing to come in if necessary. To me, this is concerning enough for that.. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11578977
Mileage unknown · Feb 20, 2024
EngineExterior LightingPower Train
see attachment for details
NHTSA ODI #11572851
Mileage unknown · Feb 6, 2024
Electrical SystemEnginePower Train
The vehicle was repaired under the major engine failure recall. Took the dealer months to replace the engine and now they are reporting the transmission is bad too. The car had absolutely no issues pre engine failure leaving me stranded. From reading up on forums I think transmission failures are just as common as engine leaving…
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The vehicle was repaired under the major engine failure recall. Took the dealer months to replace the engine and now they are reporting the transmission is bad too. The car had absolutely no issues pre engine failure leaving me stranded. From reading up on forums I think transmission failures are just as common as engine leaving you stranded on a busy highway.
NHTSA ODI #11570432
Mileage unknown · Jan 30, 2024
Power Train
The check engine light goes on and off every few weeks and it would stay off for a few days! The last code I had was P0420 that came up and I had a different one before that and it was for the catalytic converter! So I had already made the appointment to get it checked out and it was a faulty catalytic converter! Luckily my car …
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The check engine light goes on and off every few weeks and it would stay off for a few days! The last code I had was P0420 that came up and I had a different one before that and it was for the catalytic converter! So I had already made the appointment to get it checked out and it was a faulty catalytic converter! Luckily my car is still under warranty I didn’t have to pay out of pocket! Had the catalytic converter changed last year and again today almost a year apart!
NHTSA ODI #11568783
Mileage unknown · May 6, 2023
EnginePower Train
I’m traveling for work and I have only had to car 11 months. I have 52,000 miles on it and today tracking home my car engine light came on and my car wouldn’t shift through the hills in Missouri. It got so bad after 1 mile of the engine light flashing at me that I had to stop in a construction highway with one lane and stop all…
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I’m traveling for work and I have only had to car 11 months. I have 52,000 miles on it and today tracking home my car engine light came on and my car wouldn’t shift through the hills in Missouri. It got so bad after 1 mile of the engine light flashing at me that I had to stop in a construction highway with one lane and stop all traffic to let my car cool down for almost 15 minutes and I started it up and it would not go over 10 miles a hour. With my flashers on I got off the next exit and ran a diagnostic at O’riley’s in St. James Missouri. My codes are reading CAMSHAFT IGNITION CONTROL (P000B) and IGNITION CONTROL MODULE COMBUSTION QUALITY INPUT SIGNAL (P1326)
NHTSA ODI #11520755
Mileage unknown · Nov 20, 2022
EnginePower Train
I bought my Hyundai Tucson 2019 brand new, it has 38000 miles on it still under warranty in the past two months engine light came on three different times brought it back to two different dealership still have same problem, my car still in dealership parking lots waiting for three different parts from Hyundai, my car is not safe…
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I bought my Hyundai Tucson 2019 brand new, it has 38000 miles on it still under warranty in the past two months engine light came on three different times brought it back to two different dealership still have same problem, my car still in dealership parking lots waiting for three different parts from Hyundai, my car is not safe to drive and I feel there are cover up about engine problem with the Hyundai Tucson 2019, please I need help to to solve this problem thank you
NHTSA ODI #11494279
23,000 miles · Oct 13, 2022
Electrical SystemEnginePower Train
The contact owns a 2019 Hyundai Tucson. The contact stated while in her daughter's possession, the engine had failed to start after multiple attempts. Several warning lights illuminated the instrument panel during the failure. The vehicle was jumpstarted and the horn began to blare once the engine restarted. The vehicle was take…
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The contact owns a 2019 Hyundai Tucson. The contact stated while in her daughter's possession, the engine had failed to start after multiple attempts. Several warning lights illuminated the instrument panel during the failure. The vehicle was jumpstarted and the horn began to blare once the engine restarted. The vehicle was taken to a dealer where they were unable to determine the failure. The contact also stated that the vehicle would rattle while both idle and upon activation of the AC. The manufacturer was notified of the failure and the contact was given to a case manager; she was later instructed by the case manager to take the vehicle back to the dealer for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 23,000.
NHTSA ODI #11489176
Mileage unknown · Jul 9, 2022
EnginePower Train
Engine failure due to connecting rods issue. Engine began to smoke while driving with no warning, had complete engine failure and had to have vehicle towed to dealership.
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
Consequence & remedy
Consequence: An engine compartment fire can increase the risk of injury or crash.
Remedy: Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
AQ23002 · Hyundai And Kia Abs Module Fires
Opened Nov 17, 2023 · No close date supplied
Status: open (inferred from source dates) · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.
DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.