2019 Hyundai Tucson

On a busy highway, my car broke down. It was due to the rod bearings, specifically, the Hyundai Theta "extended warranty"/recall issue, or "recall" issue. There is currently a class action lawsuit against Hyundai. I had the car towed to Hallmark Hyundai in Nashville, TN. I, however, live in Louisville, KY and I was making a road trip to Nashville, TN. I was told by the Service Rep in Nashville that they couldn't provide me with a loaner vehicle because I would be driving it, back home, out of state to Louisville, KY. I paid for a rental car out-of-pocket. Hyundai Corporate told me it would take 60 days to get reimbursed. I picked up the car at the beginning of July, 2025, after the engine was replaced by Hallmark Hyundai. I was told by Hallmark Hyundai that a service employee performed a test drive but it was immediately noticeable to me that there were still issues. I noticed the gears shifting abnormally and problems with acceleration once I first started driving it, post repairs, but assumed I would be told to give it time. Today, [XXX], the car began to have difficulty accelerating once again, and the engine light illuminated. I couldn't accelerate beyond 45 mph. I phoned Hyundai Corporate Customer Care, relayed the issues, and said I needed a rental car the following morning for a job pre-hire meeting and couldn't pay for one since my credit card was already maxed out due to the first out-of-pocket rental. They refused. They told me to work it out with my local Hyundai dealership. The problem with all of this is that the consumer still incurs many hardships even though the car manufacturer is at fault and the dealerships don't always follow the settlement requirements of providing alternate transportation, a loaner or rental. The manufacturer and dealers are not held accountable and settlements that purport consumer recourse are more geared towards the manufacturer staying in business than the consumer being compensated fairly. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (F

There is a significant issue for engine oil consumption that may cause the engines to seize up and require repairs and or replacement. To that end the vehicle purchased has a 15 year 150,000 mile extended warranty included. The vehicle is now in for additional repairs related to the same issues and verification if a new engine will be required.

My catalytic converter failed at roughly 70k miles (confirmed by mechanic and replaced). I have now been having transmission issues ever since, starting with the rpms jumping up on their own when trying to downshift (reproduced by mechanic) and ending with the car fully going into limp mode while in the middle of driving on the highway at speed. The former never triggered a light or produced codes, and with the latter the CEL flashed three times at the very start of the breakdown, and then went off and never came back on, despite the obvious problems the car was having.

I took my vehicle to my mechanic for inspection check up. My mechanic told me and supplied paperwork from their scans that the P0420 sensor in the cat converter was shot again (3x in 5 years) and needed to be replaced. The engine light had come on 3 weeks beforehand and I had it read and knew what it was. They sent me to Hyundai dealer as it was under warranty with documentation. I get to Hyundai dealer tell them it needs the sensor for inspection and an investigation for oil leaking from back of the engine. I also told them I was adding 2-3 quarts of oil between oil changes. They told me my mechanic over filled oil by .5 quarts and that's why the engine leaked. They investigated after I disputed by saying an oil change had been performed the day I brought it to them and found a bad head gasket, fuel pump seal, and oil pan seal. They charged my extended warranty for those repairs, shut off engine light for cat converter sensor without replacing it, and made me do an oil consumption test of 1000 miles. Car was still not inspected at this point. After 35 miles check engine light comes back on. Cat converter sensor P0420. I take it back in. They tell me they won't replace it until the oil consumption test is done because they need to know if oil is coming through the exhaust pipes (it was). I complete the test and go in. They tell me engine is burning .5 quarts of oil/1000 miles which is acceptable and as long as I complete oil changes every 5000 miles I will be fine. They then tell me if I want sensor replaced I'm 800 miles over warranty so I have to pay $2400 to replace. Called corporate they're only willing to cover half the repair as "good will" for the cat converter and was quoted $1300 by the dealer in question. Almost a month and still not fixed and still can't get car inspected because the check engine light is tripped by the P0420 sensor in the cat converter. It's the only vehicle my family has. I'm forced to pay to have transportation.

- replaced catalytic convertor twice - Check engine light on , needs another catalytic convertor - Exhaust fumes are coming back into my car through the AC vents , I’ve had to pull over due to being nauseas and extremely dizzy. - The dealership will not answer my phone calls , but will answer another phone because I have called from another phone and they picked up immediately - Was told from a service advisor that they would not help me “ unless the car blew up “ - My car did recently ,8/8/24, shake aggressively, the check engine light flicked rapidly and a strong puff of fumes came through my car - They will not help me because they stated that my rod bearings are not rotted therefore I do not qualify for assistance and everything would come out of pocket , the engine replacement , the catalytic convertor due to me being a few thousand miles outside of my 100,000 warranty. - I have the invoice stating oil is leaking profusely out of my engine - I was told within the last 2 weeks that if my car was to actually seize , Hyundai is not responsible bc when they kept telling me to bring my car in , they kept diagnosing it so they quoted me at about $5k to fix everything.

’ve replaced the catalytic converter two times , the check engine light is on so it says I need another catalytic converter, that was in June 2024. The car was at the shop yesterday, needs catalytic converter and oil is pooling all throughout the car , fumes from the exhaust are coming back into the car which makes me physically ill. The engine revs and slows down by itself, it goes through oil on such a regular basis that I have to carry a full size jug of oil with me at all times because I need to put it in before I leave work and when I am on my way back home , the dipstick will be dry.

I was driving approx 55mph on [XXX] in my 2019 hyundai tucson when the check engine light came on and the engine started to stall. I felt the acceleration dying down in the middle of busy highway traffic. Gray smoke started coming from the hood cracks. I luckily was in the right lane already, so when I could I veered off to the shoulder and the car quit. The smoke was increasing badly. Ppl from the highway were yelling its going to blow up get away from it! I was so scared. I grabbed my phone and keys and ran as far as I could while dialing 911. Within a couple minutes flames were swallowing the entire engine and front of the car. I am furious. I researched online and hyundai has had many similar incidents with this car and other with this engine ! These need to be banned and taken off the road before they kill anyone else. Ppl have been injured and killed from similar situations just like mine. I thank God I made it out of this horrific situation alive. But now I have no car and am at risk of losing my job and then housing . I thought I would have this car for years. Now I'm traumatized and without transportation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was driving on the highway when my vehicle started decelerating and shutting down completely. I ended up safely pulling over because it could’ve been a serious accident and called FHP they tested my car code p1326 came up I had it towed to the dealership where they assured me I had the extended warranty and that the car should be covered and I don’t have to pay out of pocket. What the dealership told me would take 2 days has now been almost a month and still counting. I’ve had 3 denials for engine replacement due to being outside of warranty with Hyundai even though I have the extended warranty. The dealership has sent pictures and spoke with my case manager at Hyundai to confirm that the engine failure was due to the bent connecting rod bearing that is again covered under warranty. They came back and said other codes populated showing the cause was not the rod bearing but that has to be false. One of the other codes was regarding coolant and I’ve never had any issues with my car overheating or anything prior to my engine shutting down on the highway. I never had any flashing lights or warning signals on my dashboard. This was very unexpected and I refuse to pay for a repair that I didn’t cause especially when this is consistent with Hyundai and their engines. This is a 2019 I should not have any issues. I need a solution quick