2018 Hyundai Tucson

WHEN ACCELERATING FROM A STOP AT VERY SLOW SPEED THE ENGINE SPUTTERS CAUSING THE CAR TO SHAKE AND NEARLY DIE. LIKE WHEN SOMEONE IS FIRST LEARNING TO DRIVE A STICK SHIFT. IT MAINLY HAPPENS WHEN DRIVING IN PARKING LOTS LOOKING FOR A SPACE. HOWEVER IT HAS HAPPENED INTERMITTENTLY WHEN ACCELERATING FROM A STOP LIGHT. MY WIFE DOESN'T FEEL SAFE DRIVING THIS VEHICLE. MANY HAVE COMPLAINED ABOUT THIS ISSUE. THE PROBLEM HAS EXISTED SINCE WE TOOK POSSESSION JULY 2018 AND HAS WORSENED. THE MANUFACTURER WILL DENY THIS PROBLEM EXISTS. IT NEEDS TO BE ADDRESSED. NO PROBLEM WITH HIGHWAY DRIVING .

MY CAR WAS PURCHASED FROM ENTERPRISE LEASING IN MAY 2019. I WAS NOT TOLD ABOUT THE RECALL #195 WHICH IS A SAFETY ISSUE AND CAN RESULT WITH THE CAR ON FIRE. ACCORDING TO YOUR WEBSITE A PLAN TO SOLVE THE PROBLEM WAS SUBMITTED TO YOU ON MAY 16, 2018 BEFORE THE CAR WAS SOLD TO ME. I WAS NEVER INFORMED ABOUT THE RECALL BY HYUNDAI. I FOUND OUT ABOUT THE RECALL FROM A FRIEND. UPON NOTIFYING HYUNDAI THEY HAVE YET TO PROVIDE A SOLUTION TO A SERIOUS PROBLEM. MY WIFE IS NOW CONCERNED FOR HER SAFETY AND HAS SERIOUS STRESS ISSUES IF SHE HAS TO DRIVE THIS CAR. WE HAVE HAD THREE PEOPLE AT THE HYUNDAI CORPORATE OFFICE TELL US THERE IS A SOLUTION BUT THE SERVICE DEPARTMENT AT EBERSOLE HYUNDAI SAYS THERE IS NO FIX FOR THE PROBLEM. ACTUALLY MAKING THE CAR A SAFETY HAZARD TP DROVE/ WE ARE TOLD THAT BECAUSE WE BOUGHT THE CAR FROM ENTERPRISE LEASING AND NOT DIRECTLY FROM HYUNDAI THERE IS NOTHING THEY CAN DO FOR US. I FEEL THAT THERE HAS BEEN SERIOUS FRAUD THAT TOOK PLACE WHEN SELLING US THIS CAR SINCE IT WAS ALREADY DECLARED TO BE UNSAFE WITH A POTENTIAL FIRE HAZARD.

I HAVE A 2018 HYUNDAI TUCSON. WE HEARD KNOCKING NOISE IN THE ENGINE WHILE DRIVING AT NIGHT AND THEN THE CAR FAILED TO ACCELERATE. WE WERE ABLE TO GET TO THE SIDE OF THE ROAD WITHOUT CRASHING. WE HAD IT TOWED TO A SHOP. THE SHOP SAYS THAT THE ENGINE HAD KNOCKING NOISE WERE ROD BEARINGS AND THERE WAS COOLANT/ANTIFREEZE IN THE ENGINE BLOCK.

GOT A PHONE CALL YESTERDAY (1-26-2021) FROM HYUNDAI DEALER TELLING ME THERE IS A RECALL ON MY VEHICLE WITH THE ANTI-LOCK BRAKE HYDRAULIC ELECTRONIC UNIT (HECU). WAS TOLD THAT MY VEHICLE NEEDS TO BE PARKED OUTSIDE OF THE GARAGE, DUE TO A POSSIBLE COMPARTMENT FIRE. I HAVEN'T RECEIVED A NOTICE FROM HYUNDAI. CUSTOMER REP AT DEALERSHIP WAS VERY IN-PROFESSIONAL AND RUDE. NOW I'M AFRAID TO DRIVE MY CAR!!..DEALER WAS TRYING TO REAL ME IN TO TRY TO SELL ME A NEW CAR, WHICH I'M IN NO POSITION TO DO SUCH AT THIS TIME. IS THIS RECALL SOMETHING THAT CAN BE ADDRESSED? PLEASE REPLY....*JS

I WAS DRIVING MY VEHICLE AND HEARD A LOUD KNOCKING IN THE ENGINE COMPARTMENT. I PULLED OVER AND TURNED THE CAR OFF. I WAS AFRAID TO KEEP DRIVING IT SINCE I DIDNT KNOW WHAT THE ISSUE WAS. MY CAR WAS TOWED BACK HOME. I HAD A TECHNICIAN CHECK MY CAR AND I WAS TOLD THE MOTOR HAD BLOWN UP. MY CAR ONLY HAS AROUND 67,000 MILES ON IT. I HAVE BEEN INFORMED BY THE TOW COMPANY THAT THIS HAS HAPPENED TO MANY PEOPLE WITH THE SAME TYPE OF VEHICLE THAT I HAVE. I HAVE NOT SEEN ANY RECALLS BUT DID FIND THAT A PREVIOUS MODEL WAS BURNING OIL AND DAMAGED THE MOTOR.

TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FAMILY HYUNDAI DEALER, SERVICE & PARTS (8101 W 159TH ST, TINLEY PARK, IL 60477) AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

AFTER STARTING MY CAR THERE IS A STRONG SMELL OF GASOLINE, AT DIFFERENT TIMES, BUT NOT CONSISTENTLY. THE SMELL OF GAS IS VERY STRONG IN THE CABIN AREA EVEN WHILE DRIVING. SOMETIMES, ONCE THE VEHICLE HAS BEEN STARTED THERE IS A STRONG SMELL OF FUEL COMING FROM THE EXHAUST PIPE AREA. I HAVE REPORTED THIS TO THE DEALERSHIP, WAS TOLD NOTHING WAS FOUND, PER CAMELBACK HYUNDAI DEALERSHIP IN PHOENIX ARIZONA (12/29/20).

TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED STEVENS CREEK HYUNDAI (4425 STEVENS CREEK BLVD, SANTA CLARA, CA 95051; (408) 249-1200) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT SPOKE TO TEMECULA HYUNDAI (27430 YNEZ RD, TEMECULA, CA 92591, (951) 699-6807) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE HIS MOTHER WAS DRIVING AT 30 MPH, SHE WAS STRUCK FROM THE FRONT PASSENGER SIDE BY ANOTHER VEHICLE THAT WAS TRAVELING 40 MPH. THE CONTACT STATED THAT ALL THE AIR BAGS DEPLOY EXCEPT THE DRIVER SIDE CURTAIN AIR BAG. THE DRIVER SUSTAINED BROKEN STERNUM, BROKEN RIBS BROKEN LEGS AND HEAD TRAUMA. THE OTHER DRIVER SUSTAINED BROKEN BONES BOTH DRIVERS REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.*DT*JB