2018 Hyundai Tucson

THIS IS MY 2ND ISSUE WITH THIS VEHICLE. EVER SINCE I BOUGHT THE VEHICLE I HAVE ALWAYS NOTICED THAT WHEN I COME TO A COMPLETE STOP (AT A RED LIGHT OR STOP SIGN) AND I GO TO PRESS ON THE GAS THE CAR DOESN'T GO. IT'S LIKE IT HESITATED BEFORE IT STARTS TO PICK UP SPEED. I ALWAYS CHALKED IT UP TO THE FACT THAT IT WAS A 4 CYLINDER BUT AFTER SPEAKING TO MY MECHANIC I FIND OUT THAT THIS IS NOT NORMAL AND CAN BE THE SIGN OF A SERIOUS PROBLEM. THERE IS CURRENTLY NO FIX FOR THIS.

SAME DUAL CLUTCH PROBLEM AS ON 2016 HYUNDAI TUCSON. HESITATES FOR SEVERAL SECONDS PRIOR TO ENGAGING WHICH CAUSES SIGNIFICANT DANGER IN ONCOMING TRAFFIC. I HAD THIS SAME PROBLEM WITH THE 2016 AND HYUNDAI CONTINUED TO DENY ANY KNOWN PROBLEMS. NOW THERE IS A CLASS ACTION LAWSUIT REGARDING THIS ISSUE. I TRADED MY 2016 IN FOR THE 2018 TO GET AWAY FROM THE PROBLEM BECAUSE I WAS SO SCARED. NOW I HAVE THE SAME PROBLEM WITH THE NEW CAR. THIS PROBLEM IS ONGOING. ALSO I WAS COASTING WITH FOOT NOT ON THE PEDAL AND NOT IN CRUISE CONTROL AND THE RPM'S SHOT UP TO 4200 THEN DOWN TO NORMAL, THEN BACK UP TO 2200 AND THEN BACK TO NORMAL. VERY SCARY. HAD CLUTCH ENGAGED CAR WOULD HAVE SHOT FORWARD INTO CAR IN FRONT OF ME. DEALER HAS ACKNOWLEDGED TROUBLE WITH BOTH PROBLEMS AND INFORMED ME THAT HYUNDAI HAS SWITCHED CLUTCH MANUFACTURERS.

WHEN SHIFTING GEARS, IE P TO R OR R TO D OR P TO D, THE CAR JERKS / CATCHES. SOME HAVE CALLED IT "TURBO LAG". IT'S DEFINITELY MOST NOTICEABLE AT A DEAD STOP. I HAVE EXPERIENCED THIS "LAG" WHILE BACKING UP OUT OF A PARKING SPOT AND THEN TRASFERRING TO DRIVE, AS WELL AS BEING AT A DEAD STOP AT A STOP SIGN / RED LIGHT, AND THEN ACCELERATING. BOTH EXPERIENCES HAVE BEEN IN THE CITY, HIGHWAY, TURNING, AND LOCAL ROADS. I DON'T KNOW WHAT HAS CAUSED OR WHAT IS CAUSING THIS ISSUE. PERHAPS IT'S THE TORQUE CONVERTER? I BOUGHT THIS CAR NEW IN NOV 2018 AND HAVE HAD THIS ISSUE SINCE JAN 2019. I HAVE HAD OTHER PEOPLE DRIVE MY CAR AND THEY HAVE ALSO EXPERIENCED THIS ISSUE. OTHER HYUNDAI TUSCON DRIVERS HAVE ALSO EXPERIENCED THIS ISSUE, AND HAVE DISCUSSED IT AT THIS WEBSITE: HTTPS://WWW.CARCOMPLAINTS.COM/HYUNDAI/TUCSON/2018/TRANSMISSION/WILL_NOT_ACCELERATE.SHTML

THE 2018 HYUNDAI TUCSON SEL HAS AN INTERMITTENT ISSUE WHEN ACCELERATING FROM A STOPPED POSITION. THE ENGINE WILL REV UP, BUT IDLE FORWARD FOR ABOUT 3-5 SECONDS, UNTIL THE VEHICLE GOES. THIS DOES NOT HAPPEN CONSISTENTLY. THE DEALERSHIP HAS RESET THE PROGRAMMING ON THE TRANSMISSION 2X. THERE ARE OTHER INDIVIDUALS ONLINE THAT ARE EXPERIENCING SIMILAR INTERMITTENT ISSUES WITH THEIR 2018 HYUNDAI TUCSON. IN JUNE 2019, I WAS ALMOST STRUCK BY A VEHICLE WHILE I WAS COMPLETING A LEFT HAND TURN ON GREEN WHEN AN ONCOMING VEHICLE DECIDED TO RUN THE LIGHT. THIS HAS HAPPENED NUMEROUS TIMES. ON 10/7/19 - I BROUGHT IT BACK TO THE DEALERSHIP AGAIN TO RIDE WITH A TECHNICIAN. DURING THE 30 MINUTES RIDE, I FELT LIKE I HAD REPLICATED THE ISSUE SLIGHTLY BUT THE MECHANIC ONLY ASKED ME WHAT KIND OF CAR I PREVIOUSLY DROVE. WHEN I CHECKED OUT OF THE DEALERSHIP, I ASKED FOR PAPERWORK TO DOCUMENT MY ENCOUNTER, EVEN IF THE MECHANIC CLAIMED IT WAS UNFOUNDED - BUT WAS NOT PROVIDED WITH ANY AND TOLD THAT THERE WAS NOTHING TO DOCUMENT.

TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. WHILE STOPPED AT A TRAFFIC LIGHT AND ATTEMPTING TO AVERT BEING STRUCK IN THE REAR BY ANOTHER VEHICLE, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, BUT THE VEHICLE HESITATED TO RESPOND. AFTER SEVERAL SECONDS, THE VEHICLE RESPONDED. THE VEHICLE WAS TAKEN TO MIKE KELLY HYUNDAI (254 PITTSBURGH RD, SUITE B, BUTLER, PA 16002, (724) 287-2701) ON SEVERAL OCCASIONS WHERE IT WAS DIAGNOSED THAT THE DCT TRANSMISSION OPERATED AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ON SEVERAL OCCASIONS AND INFORMED OF THE FAILURES. THE MANUFACTURER PROVIDED CASE NUMBERS 12236015, 15808024, AND 16248911. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.

BOUGHT NEW. VEHICLE HAS ACCELERATION ISSUES. RPMS SKYROCKET. IF ON DOWNWARD SLOPE, CAR WILL ROLL INTO INTERSECTION UPON DEPRESSING PEDAL. ON UPWARD HILL, CAR WILL HESITATE, THEN SUDDENLY JERK AND TAKE OFF. I HAVE A ROLLED INTO AN INTERSECTION TRYING TO CROSS A 2-LANE ROADWAY AND THE CAR STOPPED. I HAVE MENTIONED TO DEALERSHIP AND THEY JUST SAY IT'S THE WAY THE DUAL CLUTCH WORKS. THE DEALERSHIP HAS DONE A FACTORY RESET. I WILL BE GOOD FOR ABOUT A DAY. STILL NO ACCELERATION WHEN NEEDING TO MERGE WITH TRAFFIC. THIS IS A DANGEROUS SITUATION AND FEEL HYUNDAI NEEDS TO COME UP WITH A SOLUTION TO FIX THESE VEHICLES BEFORE SOMEONE LOSES A FAMILY MEMBER. I DON'T WANT IT TO BE ONE OF MINE! OR DO A RECALL.

STARTING AT ABOUT 12000 MILES, MY CAR WILL AT TIMES FAIL TO ACCELERATE FROM.A STOP. IT HAPPENED AGAIN TODAY AND I HAD TO JAM THE PEDAL DOWN AND MY CAR REVVED TO 7000RPM BEFORE IT WOULD ACTUALLY ACCELERATE. IT KEPT DOING THIS THE WHOLE REST OF THE TIME I WAS OUT AND IT WAS VERY DANGEROUS SINCE I WAS DRIVING ON A HIGHWAY AND COULDN'T GET MY CAR TO ACCELERATE. I TOOK IT TO THE DEALERSHIP AND THEY CLAIMED THERE WAS NO PROBLEM. THIS IS VERY DANGEROUS!

DUAL CLUTCH AUTOMATIC TRANSMISSION STARTED HAVING PROBLEMS AROUND 5K MILES. THE CAR HAS 15K CURRENTLY. THE FOLLOWING PROBLEM OCCURS ABOUT 2-3 TIME DAILY UNDER NORMAL DRIVING 10-20 MILES PER DAY ON SURFACE ROUTS. FROM STOP TO ACCELERATING IN 1ST GEAR THERE IS A MUCH LONGER THAN SAFE LAG TIME BETWEEN THE GAS PEDAL BEING DEPRESSED TO THE CAR ACTUALLY GAINING IN SPEED. IT SEEMS LIKE THE TRANSMISSION IS IN NEUTRAL AND THEN SHIFTS HARD INTO FIRST GEAR. IT DOES NOT MATTER HOW LIGHTLY OR FIRMLY THE PEDAL IS DEPRESSED. IT IS A LARGE CONCERN FOR ME AND MY FAMILY THAT THE CAR WILL NOT ACCELERATE OR PERFORM AS EXPECTED WHEN THE GAS PEDAL IS DEPRESSED. WE HAVE TAKEN THE VEHICLE TO THE DEALERSHIP WITH NO RESULTS OR IMPROVEMENTS. THEY STATED THAT ALL HYUNDAI/ KIA DUAL CLUTCH AUTOMATIC TRANSMISSIONS HAVE THAT PROBLEM- STATING THAT WE SHOULD DEAL WITH IT OR TRADE TO ANOTHER VEHICLE.

I HAVE BOUGHT THIS VEHICLE LAST YEAR. THERE IS A LOUD NOISE WHEN I TAKE OFF AFTER I HAVE STARTED THE CAR AND GO. I HAVE TAKEN IT IN THEY TOLD ME IT IS THE GEAR SHIFTER. [XXX]. THIS CAR HAS NO POWER WHEN YOU TAKE OFF AND THE BRAKES HAVE SQUEAKED SINCE DAY 2.I HAVE TAKEN IT IN AND THEY HAVE SCRAPED THE BRAKES 3 TIMES. I HAVE COMPLAINED AND THOUGHT IT WAS JUST ME UNTIL I HAVE READ MORE COMPLAINTS. THIS CAR NEEDS RECALLED OR YOU NEED TO GIVE PEOPLE THEIR MONEY BACK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

CAR FAILS TO ACCELERATE MORE THAN THE SPEED OF MAYBE ROLLING THROUGH A STOP SIGN WHEN YOU ARE AT A STOP SIGN YOU CANNOT ACCELERATE AND IT IS VERY DANGEROUS TO PEOPLE BEHIND YOU THAT WILL SMASH INTO YOU AND THEN YOU HAVE TO FLOOR THE GAS PEDAL AND WORRY ABOUT CRASHING INTO SOMEBODY IN FRONT OF YOU. I HAVE TAKEN IT TO THE DEALER AND THEY SAID THERE IS NO PROBLEM AND THEY CAN'T FIND ANYTHING THEREFORE THEY CAN'T FIX IT. I AM MOVING TO FLORIDA WHERE IT IS HOT AND HUMID ALL THE TIME WHICH IS SEEMS THAT THAT IS WHEN THE PROBLEM HAPPENS. I WOULD LIKE A NEW VEHICLE IF THEY CAN'T FIX IT I FIND THIS COMPLETELY RIDICULOUS AND I CAN'T BELIEVE THERE HASN'T BEEN A RECALL ON IT YET AS THERE ARE MANY MANY COMPLAINTS THROUGHOUT THE INTERNET