2018 Hyundai Tucson

CAR WAS SLOWLY ENTERING GARAGE AND CAME TO A FULL STOP WITH BRAKE PEDAL DEPRESSED IN GEAR. CAR WITHOUT WARNING, ENGINE REVVED UP TO FULL POWER AND CRASHED IN GARAGE. I AM ALLEGING CONDITION KNOWN AS SUDDEN UNINTENDED ACCELERATION. I HAVE HAD THE DAMAGE REPAIRED AND THE COST OF REPAIR WAS OVER $4,000.00. PICTURES AVAILABLE UPON REQUEST. HYUNDAI PERFORMED AN INSPECTION ON VEHICLE UPON MY DEMAND TO DO SO. WHEN REPORT CAME IN, I WAS REFUSED A COPY OF EXACT REPORT BY INSPECTOR AND ONLY GIVEN A SUMMARY BY COMPANY AGENT. WHEN I ASKED FOR THE EXACT INSPECTOR REPORT TO BE READ TO ME OVER THE PHONE, THAT REQUEST WAS DENIED AS WELL.

TL* THE CONTACT OWNS A 2018 HYUNDAI TUCSON. THE CONTACT STATED THAT SEVERAL WARNING LIGHTS WERE ILLUMINATED ON THE INSTRUMENT PANEL, INCLUDING THE CHECK ENGINE, OIL AND TIRE PRESSURE WARNING LIGHTS. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

THE VEHICLE WHEN TEMP IS SET TO HIGH HEAT THEN SWITCHED TO 75 DEGREES THERE IS A STRONG COOLANT SMELL THAT COMES FROM THE HVAC SYSTEM. IT MAKES ME NAUSEOUS WHILE DRIVING. TOOK TO DEALERSHIP WHERE THEY SAID THEY CAN DUPLICATE THE ISSUE. CALLED HYUNDAI CUSTOMER CARE AND THEY CALLED ONCE AND I MISSED IT AND EMAILED THEM AND CALLED AND NO ONE HAS CONTACTED ME BACK. COOLANT IS HAZARDOUS TO BREATH IN AND THEY DON'T TAKE IT AS A SERIOUS MATTER

I WAS DRIVING ON A INTERSTATE GOT OFF ON A EXIT AND MY CAR STARTED DOING A LOUD TICKING NOISE AND WOULD NOT ACCELERATE OVER 40 MPH. I DROVE THE CAR TO GET THE CAR TESTED TO SEE THE PROBLEM .THE CODE READ KNOCK SENSOR.GOT THE KNOCK SENSOR REPLACED BY A LOCAL MECHANIC AND THE CAR DROVE THE SAY WAY BEFORE I TOOK IT TO HIS SHOP.THE CAR ONLY HAS 67,00 MILES

WHEN ACCELERATING FROM A STOP AT VERY SLOW SPEED THE ENGINE SPUTTERS CAUSING THE CAR TO SHAKE AND NEARLY DIE. LIKE WHEN SOMEONE IS FIRST LEARNING TO DRIVE A STICK SHIFT. IT MAINLY HAPPENS WHEN DRIVING IN PARKING LOTS LOOKING FOR A SPACE. HOWEVER IT HAS HAPPENED INTERMITTENTLY WHEN ACCELERATING FROM A STOP LIGHT. MY WIFE DOESN'T FEEL SAFE DRIVING THIS VEHICLE. MANY HAVE COMPLAINED ABOUT THIS ISSUE. THE PROBLEM HAS EXISTED SINCE WE TOOK POSSESSION JULY 2018 AND HAS WORSENED. THE MANUFACTURER WILL DENY THIS PROBLEM EXISTS. IT NEEDS TO BE ADDRESSED. NO PROBLEM WITH HIGHWAY DRIVING .

I HAVE A 2018 HYUNDAI TUCSON. WE HEARD KNOCKING NOISE IN THE ENGINE WHILE DRIVING AT NIGHT AND THEN THE CAR FAILED TO ACCELERATE. WE WERE ABLE TO GET TO THE SIDE OF THE ROAD WITHOUT CRASHING. WE HAD IT TOWED TO A SHOP. THE SHOP SAYS THAT THE ENGINE HAD KNOCKING NOISE WERE ROD BEARINGS AND THERE WAS COOLANT/ANTIFREEZE IN THE ENGINE BLOCK.

I WAS DRIVING MY VEHICLE AND HEARD A LOUD KNOCKING IN THE ENGINE COMPARTMENT. I PULLED OVER AND TURNED THE CAR OFF. I WAS AFRAID TO KEEP DRIVING IT SINCE I DIDNT KNOW WHAT THE ISSUE WAS. MY CAR WAS TOWED BACK HOME. I HAD A TECHNICIAN CHECK MY CAR AND I WAS TOLD THE MOTOR HAD BLOWN UP. MY CAR ONLY HAS AROUND 67,000 MILES ON IT. I HAVE BEEN INFORMED BY THE TOW COMPANY THAT THIS HAS HAPPENED TO MANY PEOPLE WITH THE SAME TYPE OF VEHICLE THAT I HAVE. I HAVE NOT SEEN ANY RECALLS BUT DID FIND THAT A PREVIOUS MODEL WAS BURNING OIL AND DAMAGED THE MOTOR.

ONGOING ISSUES WITH THE ENGINE TRANSIMISSION. AFTER 3 DEALERSHIP VISITS, PROBLEM WAS DUPLICATED AT BOB MAYBERRY HYUNDAI-MONROE, NC. WE WERE TOLD THIS WAS A KNOWN PROBLEM AND "FIX/PART" WAS COMING IN MARCH/APRIL 2020. I WAS NEVER CONTACTED. CONTINUED TO DRIVE THE CAR UNTIL FINALLY GOT FED UP WITH THE SAME ISSUE. I WENT TO OTHER DEALERSHIP (KEFFER HYUNDAI-CHARLOTTE, NC.). WAS TOLD THEY HAD TO REPLICATE BUT TECH COULD NOT. (REPAIR INVOICE STATES THEY DROVE THE CAR 1 MILE!) (THE DEALERSHIP WAS TOLD THIS WAS AN INTERMITENT PROBLEM). THE PROBLEM IS WHEN DRIVING VERY SLOW IN STOP & GO TRAFFIC, THE CAR JUMPS SIMILAR TO SOMEONE LEARNING TO DRIVE A STICK SHIFT AND HAVE PROBLEMS WITH THE CLUTCH. I WAS AT A STOP SIGN ONE DAY...AT A COMPLETE STOP. I PROCEEDED TO MOVE FORWARD AND THE CAR STOPPED ABOUT 3 FEET AFTER MOVING. HAD I PULLED OUT IF THERE WAS ALOT OF TRAFFIC, I WOULD NOT HAVE HAD TIME TO MOVE IN THE ROAD. I DO NOT HAVE ALL INVOICES FROM FIRST DEALERSHIP (BOB MAYBERRY HYUNDAI-MONROE,NC), BUT THEY WILL HAVE EVERYTHING IN THEIR SYSTEM. I CAN REQUEST THIS DOCUMENTATION IF NEEDED.

TL* THE CONTACT OWNS A 2018 HYUNDIA TUSCON. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, A LOUD KNOCKING NOISE WAS PRESENT COMING FROM THE ENGINE COMPARTMENT AND THE VEHICLE SUDDENLY LOST POWER AND STALLED. MOMENTS LATER SMOKE AND FLAMES WERE PRESENT COMING FROM THE ENGINE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED AND TOWED AWAY. A POLICE AND FIRE REPORT WAS TAKEN AT THE SCENE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER LEN STOLER LOCATED AT 11275 REISTERSTOWN RD, OWINGS MILLS, MD AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,400.