At about 60k miles I noticed the check engine light would come on and so I checked the oil only to see it completely empty. I get regular oil changes and have documentation. I took into Hyundai to get recalls fixed and mentioned the excessive oil consumption to them and the service manager stated that it was not enough oil consu…
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At about 60k miles I noticed the check engine light would come on and so I checked the oil only to see it completely empty. I get regular oil changes and have documentation. I took into Hyundai to get recalls fixed and mentioned the excessive oil consumption to them and the service manager stated that it was not enough oil consumption and I would have to pay to diagnose further. Well I have contacted Hyundai corporate and they denied looking any further at my vehicle. So I have been goin to my oil change place about every 2-3 weeks and I have records that after about 1,000 miles I am having to put two quarts of oil in. Current mileage now is 100k and the value of my car is like $5-8 dollars. I owe 23k on this vehicle! I was also not told it was in a n accident when I purchased it.
NHTSA ODI #11536694
Mileage unknown · Aug 1, 2023
Engine
Vehicle purchased Jan 2023. Vehicle began making suspect noises in June 2023 and was taken to Ford dealership where the car and extended warranty were purchased in January. We were told that the noise was believed to be due to low oil. Oil was changed as part of maintenance covered under the extended warranty. About 5000 mil…
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Vehicle purchased Jan 2023. Vehicle began making suspect noises in June 2023 and was taken to Ford dealership where the car and extended warranty were purchased in January. We were told that the noise was believed to be due to low oil. Oil was changed as part of maintenance covered under the extended warranty. About 5000 miles had been driven since last known oil change that was done prior to our purchase of the car in January. On Jul 19, 2023, vehicle began to make loud noises again and had difficulty accelerating. The same day, engine stopped while exiting highway. Car was found to have little to no oil in it even though it had been serviced 6 weeks prior and had only been driven ~3000 miles. Engine was knocking badly but did not seem to be overheating. Three quarts of oil were added, but the car cut off when put into drive. Vehicle was towed to Ford dealership where it and extended warranty were purchased. Ford dealership declined to work on the car and stated it should go to Hyundai because the engine needed to be replaced. Due to long wait for Hyundai appointment, the vehicle is currently being assessed by a certified mechanic. I am looking to Hyundai or Class action lawsuits to see if this vehicle and situation will be covered by the manufacturer. We do not know the exact cause of the failure yet and if it will be covered. My mechanic is working with Easy Care warranty company. There were no warning lights, no check engine light, no gauges indicating it was overheating or low on oil.
NHTSA ODI #11535650
Mileage unknown · Jul 24, 2023
Engine
On Sunday July 16 while driving home from Cape Cod to my home in Walpole, my engine stopped working while on the highway in Plymouth, ma. I promptly turned on my hazards and had to get over to the travel lane as I was in the passing lane when this occurs.The oil light was flashing as was the engine light and I had to coast to a …
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On Sunday July 16 while driving home from Cape Cod to my home in Walpole, my engine stopped working while on the highway in Plymouth, ma. I promptly turned on my hazards and had to get over to the travel lane as I was in the passing lane when this occurs.The oil light was flashing as was the engine light and I had to coast to a gas station. Thankfully the exit was a downhill one
NHTSA ODI #11534024
Mileage unknown · Jul 18, 2023
Engine
On April 30th my cars check engine lite came on while driving on I84 with multiple people in the car, the car slowly started to lose momentum and could no longer accelerate. The next available appointment at the local dealership (MotorWorld, Wilkes-Barre PA) was on May 22nd. It was then confirmed that my knock sensor detection w…
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On April 30th my cars check engine lite came on while driving on I84 with multiple people in the car, the car slowly started to lose momentum and could no longer accelerate. The next available appointment at the local dealership (MotorWorld, Wilkes-Barre PA) was on May 22nd. It was then confirmed that my knock sensor detection was faulty. It was recently recalled or something along those lines. It was then fixed on May 22nd then returned to me. On May 23rd less than 24hrs later my car was being towed back to the dealership as the check engine light had come back on, code P1326, after having fuel injectors 2 and 3 replaced and the engine cleaned, Hyundai tech line declared my engine needed to be replaced. However, Hyundai is refusing to replace the engine even though it is code P1326 (knock sensor detection) that has called my engine to now become faulty. Replacing the knock sensor has not fixed the problem. It is now July 18th and I still do not have my car back as it is sitting at the dealership, undriveable.
NHTSA ODI #11532975
123,400 miles · Jul 17, 2023
Engine
The contact owns a 2018 Hyundai Tucson. The contact stated while driving 75 MPH, the vehicle shut off with the check engine, oil, and additional unknown warning lights illuminated. The contact called his brother for a jumpstart, but the vehicle failed to restart. The vehicle was towed to a friend's residence where his brother in…
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The contact owns a 2018 Hyundai Tucson. The contact stated while driving 75 MPH, the vehicle shut off with the check engine, oil, and additional unknown warning lights illuminated. The contact called his brother for a jumpstart, but the vehicle failed to restart. The vehicle was towed to a friend's residence where his brother inspected the vehicle and discovered a hole in the engine block. The vehicle was then towed to the contact's residence. The dealer and the manufacturer were notified of the failure. The vehicle was not repaired. The failure mileage was approximately 123,400.
NHTSA ODI #11532690
Mileage unknown · Jul 15, 2023
Engine
i was driving on the freeway on Nov 22, 2022 when without warning my car went into limp mode. the engine warning light flashed. this puts the driver (and any passengers) at great risk, as the engine is severely limited in its power output. the car will move, but very slowly and acceleration is weak to non-existent. at highway sp…
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i was driving on the freeway on Nov 22, 2022 when without warning my car went into limp mode. the engine warning light flashed. this puts the driver (and any passengers) at great risk, as the engine is severely limited in its power output. the car will move, but very slowly and acceleration is weak to non-existent. at highway speeds, this situation could have also impacted anyone behind me who came upon my limp vehicle and could not react in time to my slow speed. it has 60,250 miles on it. i drove home, had an initial diagnosis at a local auto repair shop as follows, "removed the (spark) plug and it is badly damaged with oil in cylinder indicating an internal engine problem". i had the car towed on Dec 7, 2022 to the dealer where i purchased the vehicle. the dealer could not look at the vehicle until Feb 17, 2023 when they diagnosed a burnt valve and the engine would have to be replaced. on Feb 21, 2023 i was told that the replacement was awaiting approval and should only take a day or two. it took until May 19, 2023 to approve the engine replacement under warranty. as of this writing (July15, 2023), i am still waiting my turn at the dealership for the engine to be replaced. it appears that i am not alone in this situation of Hyundai/Kia producing bad engines that prematurely fail and then have to fight for a warranty replacement. i have been almost 8 months without my vehicle.
NHTSA ODI #11532438
Mileage unknown · Jun 29, 2023
EnginePower Train
i received a letter in the mail stating the nock sensor has been replaced i dont know howlong ago but my 2018 tucan is stuck in false sage mode saying the nock senor was bad! if it is a on going issue and there is has been a recall on the part why does it show no recalls for my mode car?
NHTSA ODI #11529603
Mileage unknown · Jun 25, 2023
Engine
These people have sold me a car that is burning oil and they refuse to honor their settlement made by a class action lawsuit against them to replace the motors that are in fact burning oil. At first they told me that they would seal the oil and for me to drive 1000 miles and return to them so that they can determine if the car w…
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These people have sold me a car that is burning oil and they refuse to honor their settlement made by a class action lawsuit against them to replace the motors that are in fact burning oil. At first they told me that they would seal the oil and for me to drive 1000 miles and return to them so that they can determine if the car was leaking or burning oil. Upon return they did in fact say that it was not leaking and that it was burning oil but it was "not burning as much oil as it should in order to replace the engine". In what world should a car burn oil? This car is too dangerous to drive, the other day the engine shut down as I was driving it on I75 which put my life in danger due to its lack of oil. I have reached out to corporate and unfortunately no resolution. Should I wait until I get into an accident or the engine completely burns down as I am driving it for it to satisfy their requirements to replace the engine?
NHTSA ODI #11528718
Mileage unknown · Jun 14, 2023
EnginePower TrainUnknown Or Other
I have only owned the car for 1 month. I had gotten an oil/filter change and a new oil pressure sensor at ~80,100 miles. I had requested the oil sensor be changed because it would flicker on and off when the car was idling/low RPMs once it had heated up fully. This had fixed that issue seemingly. At ~80,700 miles the car had sta…
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I have only owned the car for 1 month. I had gotten an oil/filter change and a new oil pressure sensor at ~80,100 miles. I had requested the oil sensor be changed because it would flicker on and off when the car was idling/low RPMs once it had heated up fully. This had fixed that issue seemingly. At ~80,700 miles the car had started riding a bit "rough", especially at higher speeds, so I decided to have a look under the hood. I was terrified to see that my dipstick was bone dry. There was never any evidence of any noticeable leak underneath the car on the driveway nor any evidence of blue smoke coming out of the exhaust. After some research (Hyundai corporate was telling me over the phone multiple times that there was no known issues with my specific car/engine) I was appalled to see I was essentially lied to. I found multiple official TSBs, NHTSA notices, and hundreds if not thousands of other customers noting the exact same experience. I had tried to take it to Hyundai for the oil consumption tests laid out in multiple TSBs but I was denied "due to the original warranty expiring". To my knowledge this exact issue has caused Hyundai and Kia to extend to 150k miles for all owners. This is my only mode of transportation and I am so worried my car will stall/seize/catch fire on the highway. This is beyond unsafe and unacceptable but I assume I may have to wait until the final litigation hearing in September for official recalls to be issued. If my car makes it that long.
NHTSA ODI #11527064
Mileage unknown · Jun 9, 2023
Engine
In the last 3 months I have had my vehicle go into Limp Mode due to a faulty engine. All 3 times while I was on the highway and I was almost seriously injured due to traffic. Ever since I got the Knock Sensor update, I have had nothing but problems. I have had a new catalytic convertor, new spark plugs, oil change, air filter …
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In the last 3 months I have had my vehicle go into Limp Mode due to a faulty engine. All 3 times while I was on the highway and I was almost seriously injured due to traffic. Ever since I got the Knock Sensor update, I have had nothing but problems. I have had a new catalytic convertor, new spark plugs, oil change, air filter and fuel injector replaced in Dec 2022. The spark plugs are dripping in oil only after 8,000 miles. All of those parts have now failed and I am burning oil at an increased rate. I have contacted Hyundai multiple times and have had case files opened and I have not got any resolution or help. I have spent close to $6,000 on repairs and rental cars and there has still not been any resolution. My engine needs to be replaced due to the recall but no one is helping. I have attached all of the paperwork that has been done.
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
Consequence & remedy
Consequence: An engine compartment fire can increase the risk of injury or crash.
Remedy: Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.