2018 Hyundai Tucson

While driving my 2018 Hyundai Tucson Limited 1.6L Turbo with the 7-speed EcoShift dual clutch transmission (DCT), the vehicle has repeatedly failed to engage and hold gears, resulting in loss of motive power in traffic. Diagnostic scanning retrieved codes P074B (Unable to Engage Gear 3), P074B71 (Unable to Select 3rd Gear), P074B07 (Gear Dropped Out of 3rd Gear), P092177 (1st Gear System Referencing Failure), and P0921 (Gear Shift Forward Actuator Circuit Range/Performance). A Hyundai dealer diagnosed the failure as requiring transmission replacement at approximately 93,000 miles. This is the same 7-speed DCT and the same failure mode addressed by NHTSA Campaign 16V628000 (Hyundai Recall 149) and Hyundai Service Campaign T1B, which covered 2016–2017 Tucson vehicles but excluded the 2018 model year despite using the same transmission. Hyundai has acknowledged this defect in 2018 vehicles through TSB 21-AT-014H and TSB 22-AT-007H, which prescribe a TCU software update, but issued these as service bulletins rather than a recall, so owners were never notified. When I requested the TSB software update, the Hyundai dealer refused to perform it. This defect creates a serious safety hazard: the vehicle can drop out of gear or fail to accelerate without warning while in traffic, increasing the risk of a crash — the identical hazard NHTSA cited in granting recall 16V628000. I request that NHTSA review whether the existing recall scope should be expanded to include 2018 Tucson vehicles.

While idling at a standstill (in a drive-thru queue), my 2018 Hyundai Tucson suddenly experienced a severe engine overheat, causing the vehicle's air conditioning system to immediately blow hot air and shut down. The vehicle was brought directly to an authorized Hyundai dealership (Chapman Hyundai on [XXX]) for an emergency inspection.The dealership's certified technicians confirmed that the electric Engine Cooling Fan Assembly completely failed and subsequently caused the main Front Wiring Harness and Fuse Box to physically melt. The dealership documented this catastrophic electrical and thermal meltdown under Repair Order #XXX.This is a critical safety defect. A melted engine wiring harness poses an immediate and severe risk of an electrical short circuit, sudden vehicle stalling in live traffic, or a catastrophic under-hood engine fire. Because this component controls the primary cooling of the powertrain, its failure creates an extreme hazard to the vehicle occupants and surrounding traffic. Hyundai must investigate this component failure before it results in a thermal fire incident or an accident due to sudden power loss. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving on a public road, the vehicle experienced multiple simultaneous, dangerous malfunctions: Dashboard Warnings: All lights illuminated, including engine (flashing), ABS, traction control, airbag, TPMS, and parking brake, which stayed on though disengaged. Engine & Transmission: Tachometer fluctuated wildly in park; engine revved without accelerator input. Shifting to drive/reverse caused unexpected “kicks.” Vehicle sometimes failed to move when pressing gas, requiring engine restart. Driving Issues: Speedometer read 0 or jumped inconsistently. RPM continued erratically while maintaining speed without accelerator. Steering became extremely difficult. I immediately determined the vehicle was unsafe to drive and returned home with it, which was only a couple miles away. Follow-Up: Hyundai advised dealership diagnosis; they suggested a backup camera module will resolve the issues I experienced in entirety, but also in the same email stated that they could not guarantee it would resolve all of the issues I experienced. This is the second major engine/powertrain failure: first approximately ~70,000 miles (full engine replacement), current approximately ~95,000 miles (approximately ~25,000 miles post-replacement). Recurrence indicates a serious, unresolved safety defect. I am deeply concerned for passenger safety, including children. Other owners report similar issues; the attorney general’s office advised reporting to NHTSA. Summary of Safety Risks: sudden loss of control/power, erratic acceleration, dashboard failures, steering resistance, unpredictable handling, recurrence of major defect. I am submitting this report to NHTSA to request investigation of these recurring defects. I do have video documentation of all of this, as well as ALL written communication with Hyundai National Consumer Affairs and the dealership. I am having a hard time uploading them because of the file limits. Please let me know if any of this will be helpful to you.

My 2018 Hyundai Tucson experienced complete engine failure at around 118,000 miles. The motor suddenly blew without warning. This vehicle uses an engine type known for widespread engine defects, including bearing wear and internal failure. I bought the vehicle used in 2023, maintained it regularly, and there were no warning lights or overheating before the failure. I had to put oil in my vehicle every week. I had to use 5qts of oil. It smelled like fumes coming through the vents. It then stalled on the highway while we had our son in the vehicle and shaked profusely. Mind you we had our son in the vehicle. How unsafe is that. I then did my research and found out Hyundai engines of this generation have a history of stalling, seizing, and internal damage. I am filing this complaint because this appears to be part of a known safety defect that can cause sudden loss of power while driving. We took it to shop and confirmed the motor blew. It was faulty. Also, sometimes the electrical components would turn off in vehicle such as radio and would go black. Also the turn signal would be on and then turn off. It would also shake while driving. This needs to be taken care of ASAP as it almost caused danger to my family and also caused financial strain on my family too as I now had to roll over my vehicle loan into a new safe vehicle. I would like to be contacted in regards to this. Thank you.

I am filing a complaint under the NC Unfair and Deceptive Trade Practices Act (N.C. Gen. Stat. § 75-1.1) regarding Hyundai’s handling of my 2018 Hyundai Tucson (purchased new May 2018). Since 2019, the vehicle has had repeated headlight failures (at least 12 bulb replacements), persistent “bulb out” warnings, and eventually melted wiring requiring headlamp assembly replacement in 2025. These issues were first reported in April 2023 under warranty but dismissed as “could not duplicate.” Hyundai later attempted to deny coverage, only replacing the assembly after escalation to Corporate. At the April 2023 visit, I also reported a rear noise that Hyundai dismissed. After warranty expiration, it was attributed to a leaking shock. Shocks were covered under warranty; failure to act while coverage was active left me unprotected. In May 2023, the engine failed due to oil loss and lock-up. Hyundai retained my vehicle from 5/15–6/30/23 for engine replacement. From Aug–Sep 2025, the car was held an additional 24 days, with no permanent fix for the electrical defect. Overall, my Tucson has been out of service for 60+ days between 2023–2025. Examples of unfair/deceptive conduct: Dismissing documented defects under warranty, only acknowledging later after expiration. Attempting to shift labor costs onto me in Jan 2025 despite warranty obligations. Returning my vehicle with only ~39 miles of gas after requiring me to return a loaner full. Repeated misdiagnoses and delays despite video and documentation provided. These actions are deceptive and unfair, leaving me with an unsafe, unreliable vehicle and causing financial loss and hardship to my work as a self-employed pet sitter and dog groomer. I request the Attorney General investigate Hyundai’s conduct and enforce consumer protections under UDTPA. Service records, receipts, and communications are available upon request.

PARKED SUBJECT CAR IN GARAGE AT APPROXIMATELY 11:15 AM AFTER TURNING OFF VENTILATION FAN AND CUTTING ENGINE OFF, WHICH DISPLAYED "OFF" AT DASH BUTTON. AT APPROXIMATELY 7 PM (SAME DAY) WENT INTO GARAGE TO RETRIEVE ITEM AND HEARD THIS LOUD NOISE SIMILAR TO AN ELECTRIC CLOTHES DRYER RUNNING - WASN'T DRYER. AS I GOT CLOSE TO CAR, HEARD THIS SAME SOUND. RAISED HOOD AND COULD FEEL AIR MOVEMENT . CHECKED ENGINE OIL - NOT WARM. BACKED CAR OUT OF GARAGE INTO DRIVEWAY OUT OF SAFETY CONCERN IN CASE OF FIRE. WILL CONTACT HYUNDAI MOTORS TO REPORT THIS INCIDENT AND FOR INSTRUCTIONS WHAT ACTION I SHOULD TAKE NEXT. THIS IS THE FIRST INCIDENT REGARDING MY CAR"S ELECTRICAL SYSTEM. DURING THE 3 HOURS DRIVING THAT MORNING, I HAD NO WARNING SIGNS ON DASHBOARD OR FAN MOTOR RUNNING AFTER TURNING ENGINE OFF. HAD MADE 3 STOPS AND ENGINE START UPS DURING THAT TIME

In May 2024 my Hyundai Tucson died in a middle of an intersection with no warning. Worse than that is Hyundai motor USA informed me that the car was on a recall list for an engine failure issue that was apart of class action suit . Ans further told me that that were obligated to have the highway transportation safety dept notified first consider cause of the issue. They told an inspector from your department was required to inspect vehicle before repairs could be started and or returned fo me. That has not happened and they are using your office as the reason for delay on my vehicle. They have systematically m supplied the same answer to my case with no resolution. I have done everything I can as a consumer to handle my case and believed that they were going through the correct process but the dealer has informed me their own manufacturer and corporate is not following guidelines and handling recalls. This is soo dangerous as this vehicle was Already on a list for recall repair and they did NOT inform me the customer when it was brought in for repairs before this incident.

Bought car [XXX] blew up 2 weeks later knock censor was not put on by first dealership so engine blew on interstate car was possible on fire due to as much smoke was coming from vehicle could of been rear ended engine failure due to that no warning of engine failure tucson knows all these problem and is currently in a class action lawsuit and have known the problem for years dealership had to of known this was going on with this engine but sold the car to unsuspecting consumer i think there was a lot of stuff going on this car was owned by stew hansons then sold to dewy ford to sale which my understanding is they own both dealerships. My safety and anybody that gets into my vehicle is still have a 50/50 chance of it happening again ! Have done a lot of homework and watched many youtube videos of these vehicle burn to the ground even one death . they are death traps and should not be on the road . im scared to put my grandchildren in it due to all the info i have obtained INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)