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2017 Hyundai Tucson

Owner reports · Recalls · Investigations

More warning signs than most Tucson years

Owner complaints for the 2017 Hyundai Tucson are substantially higher than the model-year median of 180.5.

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When problems were reported

Mileage at the reported incident

437 reports with mileage · 647 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 594 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 289 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Vehicle Speed Control. Review the 87 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

13 crash reports26 fire reports12 injury reports

What owners actually said

1,084 reports
500 miles · Aug 6, 2018
Power Train

MY 2017 HYUNDAI TUSCON HAS A DUEL CLUTCH TRANSMISSION. I HAVE HAD PROBLEMS WITH IT EVER SINCE WE PURCHASED IT. I HAVE HAD IT BACK TO THE DEALER SEVERAL TIMES. WHEN YOU ARE SITTING IN TRAFFIC AND TRY TO GO THE TRANSMISSION HESITATES, WHEN YOU COME TO A STOP AND GO TO TAKE OFF THE TRANSMISSION IS IN THE WRONG GEAR AND YOU GET A…

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MY 2017 HYUNDAI TUSCON HAS A DUEL CLUTCH TRANSMISSION. I HAVE HAD PROBLEMS WITH IT EVER SINCE WE PURCHASED IT. I HAVE HAD IT BACK TO THE DEALER SEVERAL TIMES. WHEN YOU ARE SITTING IN TRAFFIC AND TRY TO GO THE TRANSMISSION HESITATES, WHEN YOU COME TO A STOP AND GO TO TAKE OFF THE TRANSMISSION IS IN THE WRONG GEAR AND YOU GET A BANG. THE DEALER TELLS ME THIS IS LIKE DRIVING A CAR WITH A CLUTCH I CAN DRIVE A CAR WITH A MANUAL TRANSMISSION AND I HAVE NEVER EXPERIENCED ANYTHING LIKE THIS. THE CAR IS GREAT IF YOU NEVER HAVE TO STOP AND TAKE OFF. SOME DAYS IT'S BETTER THAN OTHERS. YOU CAN'T DRIVE THIS CAR LIKE A REGULAR TRANSMISSION CAR YOU CAN'T PULL OUT FOR FEAR THE CAR WILL NOT GO OR WILL BE IN THE WRONG GEAR. THIS CAR IS NOT SAFE. THE DEALERSHIP NEVER TOLD US THAT THIS VEHICLE HAD THIS PROBLEM. I WOULD HAVE NEVER PURCHASED THIS VEHICLE IF I WOULD HAVE KNOWN. THIS IS A ON GOING PROBLEM. BELOW IT SAYS WHEN DID THIS HAPPEN, IT HAPPENS ALL THE TIME.

NHTSA ODI #11118171

1,000 miles · Aug 6, 2018
Power Train

TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. ON SEVERAL OCCASIONS, WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE HESITATED. APPROXIMATELY 3-5 SECONDS LATER, THE VEHICLE INDEPENDENTLY ACCELERATED. THE VEHICLE WAS TAKEN TO HYUNDAI VILLAGE OF DANVERS (24 COMMONWEALTH AVE, DANVERS, MA 01923, (978) 646-8890) WHERE IT WAS DIAG…

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TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. ON SEVERAL OCCASIONS, WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE HESITATED. APPROXIMATELY 3-5 SECONDS LATER, THE VEHICLE INDEPENDENTLY ACCELERATED. THE VEHICLE WAS TAKEN TO HYUNDAI VILLAGE OF DANVERS (24 COMMONWEALTH AVE, DANVERS, MA 01923, (978) 646-8890) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS FAULTY AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.

NHTSA ODI #11115908

13,000 miles · Jul 26, 2018
Power Train

2017 HYUNDAI TUCSON WITH DUAL CLUTCH TRANSMISSION HESITATED TO ACCELERATE AFTER STOPPING AT A STOP SIGN AND TURNING RIGHT. WHEN IT FINALLY DID ACCELERATE IT WAS SLOW AND UNRESPONSIVE FOR A FEW SECONDS, CAUSING CROSS TRAFFIC TO BRAKE BEHIND ME. THE SAME HESITATION AND UNRESPONSIVENESS CAN OCCUR WHEN GOING STRAIGHT OR TURNING LE…

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2017 HYUNDAI TUCSON WITH DUAL CLUTCH TRANSMISSION HESITATED TO ACCELERATE AFTER STOPPING AT A STOP SIGN AND TURNING RIGHT. WHEN IT FINALLY DID ACCELERATE IT WAS SLOW AND UNRESPONSIVE FOR A FEW SECONDS, CAUSING CROSS TRAFFIC TO BRAKE BEHIND ME. THE SAME HESITATION AND UNRESPONSIVENESS CAN OCCUR WHEN GOING STRAIGHT OR TURNING LEFT/RIGHT AFTER COMING TO A STOP. I BELIEVE THIS BEHAVIOR IS DUE TO THE DUAL CLUTCH TRANSMISSION.

NHTSA ODI #11113942

19,500 miles · Jul 24, 2018
Power TrainVehicle Speed Control

I HAVE BEEN EXPERIENCING A LACK OF ACCELERATION NUMEROUS TIMES AS I'M TRYING TO MERGE INTO TRAFFIC ON THE HIGHWAY AND ALSO AS I TRY TO ACCELERATE FROM A STATIONARY POSITION WAITING FOR A LIGHT AND CHANGING LANES ALSO. THREE MONTHS AGO I TOOK THE CAR TO THE DEALER AND I TOLD THEM OF THIS PROBLEM AND THEY SAID THEY WILL CHECK IT.…

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I HAVE BEEN EXPERIENCING A LACK OF ACCELERATION NUMEROUS TIMES AS I'M TRYING TO MERGE INTO TRAFFIC ON THE HIGHWAY AND ALSO AS I TRY TO ACCELERATE FROM A STATIONARY POSITION WAITING FOR A LIGHT AND CHANGING LANES ALSO. THREE MONTHS AGO I TOOK THE CAR TO THE DEALER AND I TOLD THEM OF THIS PROBLEM AND THEY SAID THEY WILL CHECK IT. WHEN I PICKED UP THE CAR I WAS TOLD THAT A RESET WAS DONE TO THE COMPUTER TO CORRECT THIS ISSUE. IT IS STILL HAPPENING. I HAVE BEEN IN CLOSE CALLS NUMEROUS TIMES AND I DON'T FEEL SAFE FOR MYSELF OR OTHERS ON THE ROAD BECAUSE OF THIS CONDITION. I WILL BE TAKING THE SUV TO DEALER AGAIN THIS WEEKEND TO HAVE THEM CHECK IT AGAIN. I HOPE THAT A RECALL HAPPENS BEFORE SOMEONE HAS A FATAL ACCIDENT BECAUSE OF THIS ISSUE. SUV HAS 19500 MILES.

NHTSA ODI #11113448

7,000 miles · Jul 17, 2018
Power Train

TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE HESITATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO ADVANTAGE HYUNDAI (440 PLAINVIEW RD, HICKSVILLE, NY), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST, STATING THAT…

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TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE HESITATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO ADVANTAGE HYUNDAI (440 PLAINVIEW RD, HICKSVILLE, NY), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST, STATING THAT THE VEHICLE HAD A DUAL CLUTCH AND THE FAILURE WAS INHERENT TO THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000.

NHTSA ODI #11111851

26,000 miles · Jul 17, 2018
Exterior Lighting

THE VISIBILITY AT NIGHT IS IMPAIRED DUE TO THE HID HEADLIGHTS. IN RESEARCHING THE ISSUE, I SEE WHERE THERE ARE SEVERAL OTHER COMPLAINTS ON THE SAME THING. THIS IS A DANGEROUS SITUATION TO BE DRIVING AT NIGHT WITH LIMITED VISIBILITY. ADJUSTING THE HEADLIGHTS DO NOT SEEM TO BE AN IMPROVEMENT. THE OTHER NIGHT, MY LIGHTS WENT COMP…

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THE VISIBILITY AT NIGHT IS IMPAIRED DUE TO THE HID HEADLIGHTS. IN RESEARCHING THE ISSUE, I SEE WHERE THERE ARE SEVERAL OTHER COMPLAINTS ON THE SAME THING. THIS IS A DANGEROUS SITUATION TO BE DRIVING AT NIGHT WITH LIMITED VISIBILITY. ADJUSTING THE HEADLIGHTS DO NOT SEEM TO BE AN IMPROVEMENT. THE OTHER NIGHT, MY LIGHTS WENT COMPLETELY DARK WHILE DRIVING. THIS DEFINITELY DESERVES A NOTIFICATION/RECALL TO THE OWNERS OF THESE VEHICLES BEFORE THERE IS A DEADLY ACCIDENT. PLEASE DO THE RESPONSIBLE THING IN ORDER TO PREVENT IMPAIRING OR LOSING A LIFE.

NHTSA ODI #11111813

1,723 miles · Jul 6, 2018
EngineVehicle Speed Control

WHILE VEHICLE IS BEING DRIVEN, IN MOTION ON A STREET AND NEEDING TO ACCELERATE, ESPECIALLY WHEN MAKING A TURN, OFTEN THE ACCELERATOR PEDAL WILL SEEM TO STALL OR FALTER WHEN BEING DEPRESSED, CAUSING THE VEHICLE TO SLOW, THEN THE PEDAL CONTINUES DOWNWARD AND THE VEHICLE LURCHES FORWARD. HYUNDAI SERVICE ADVISOR ON JULY 6, 2018 PO…

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WHILE VEHICLE IS BEING DRIVEN, IN MOTION ON A STREET AND NEEDING TO ACCELERATE, ESPECIALLY WHEN MAKING A TURN, OFTEN THE ACCELERATOR PEDAL WILL SEEM TO STALL OR FALTER WHEN BEING DEPRESSED, CAUSING THE VEHICLE TO SLOW, THEN THE PEDAL CONTINUES DOWNWARD AND THE VEHICLE LURCHES FORWARD. HYUNDAI SERVICE ADVISOR ON JULY 6, 2018 POLITELY SAID "ALL TUCSON TURBO MODELS DO THIS, NO PROBLEM". TO ME THIS IS SCARY. DOES NHTSA THINK LIKEWISE AND COULD THERE BE A SAFETY ISSUE?

NHTSA ODI #11109933

12,000 miles · Jul 4, 2018
Power Train

PERIODICALLY AT STOP SIGN/LIGHT THE VEHICLE HESITATES WHEN ACCELARATOR PRESSED. TAKES A FEW SECONDS TO ENGAGE. VERY DANGEROUS WHEN ENTERTING TRAFFIC. YESTERDAY, LOST POWER ON INTERSTATE. BEGAN TO DECELEARTE WHEN I ACCELERATED. THE ENGINE ALSO BEGAN REVING UP AND DOWN WITHOUT ANY CHANGE IN ELEVATION OR ACCELARTION. BEFORE P…

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PERIODICALLY AT STOP SIGN/LIGHT THE VEHICLE HESITATES WHEN ACCELARATOR PRESSED. TAKES A FEW SECONDS TO ENGAGE. VERY DANGEROUS WHEN ENTERTING TRAFFIC. YESTERDAY, LOST POWER ON INTERSTATE. BEGAN TO DECELEARTE WHEN I ACCELERATED. THE ENGINE ALSO BEGAN REVING UP AND DOWN WITHOUT ANY CHANGE IN ELEVATION OR ACCELARTION. BEFORE PARKING THE CAR IT BARELY HAD ENOUGH POWER TO MAKE SMALL INCLINE AND ENGINE MALFUNCTION LIGHT CAME ON. DIAGNOSTIC TESTING SHOWS NO PROBLEMS. DANGEROUS SITUATION.

NHTSA ODI #11109525

100 miles · Jul 2, 2018
Power Train

MY 2017 HYUNDAI TUSCON LIMITED HAS A DUAL-CLUTH, 7-SPEED TRANSMISSION THAT IS UNSAFE AND UNPREDICTABLE. ON COUNTESS OCCASIONS THE VEHICLE HAS: 1)STALLED COMPLETELY FOR UP TO 5-6 SECONDS AFTER ACCELERATING FROM A STOP LEAVING ME EXPOSED IN THE MIDDLE OF AN INTERSECTION AND/OR ROAD WITH ONCOMING TRAFFIC ALMOST CAUSING SEVERAL SERI…

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MY 2017 HYUNDAI TUSCON LIMITED HAS A DUAL-CLUTH, 7-SPEED TRANSMISSION THAT IS UNSAFE AND UNPREDICTABLE. ON COUNTESS OCCASIONS THE VEHICLE HAS: 1)STALLED COMPLETELY FOR UP TO 5-6 SECONDS AFTER ACCELERATING FROM A STOP LEAVING ME EXPOSED IN THE MIDDLE OF AN INTERSECTION AND/OR ROAD WITH ONCOMING TRAFFIC ALMOST CAUSING SEVERAL SERIOUS ACCIDENTS, 2) RANDOMLY DROPPED OUT OF GEAR AT SLOW, ROLLING SPEEDS WITH THE ACCELERATOR IS PRESSED, CAUSING THE ENGINE TO REV AND THEN SUDDENLY JUMP INTO GEAR ALMOST CAUSING SEVERAL COLLISIONS, 3) DROPPED OUT OF GEAR GOING UP AN INCLINE, 4) STALLING WHEN PRESSING ON THE ACCELERATOR AT ROLLING SPEEDS ALMOST CAUSING MULTIPLE COLLISIONS. ALL OF THESE ISSUES HAPPEN VERY RANDOMLY, WITH OUT ANY WARNING, AND IN SLOWER, STOP AND GO TRAFFIC AND/OR WHEN ENTERING INTERSECTIONS. THIS IS OUR ONLY VEHICLE WE USE BETWEEN MY WIFE AND I, AND WE NO LONGER FEEL SAFE. WE HAVE TAKEN IT TO THE DEALER SEVERAL TIMES AND THEY HAVE BEEN UNABLE TO FIX IT. THE SERVICE REPRESENTATIVE EVEN STATED THAT THEY DO NOT KNOW OF ANY DEFINITE FIX FOR THIS DEFECT AND SAFETY ISSUE. HYUNDAI NOW WANTS TO REPLACE THE ENTIRE TRANSMISSION WITH ANOTHER DUAL-CLUTCH, 7-SPEED TRANSMISSION, WHICH IS NOT AN ACCEPTABLE RESOLUTION, AS THIS TRANSMISSION IS FLAWED AND UNSAFE. THEY REFUSE TO BUY THE CAR BACK. ADDITIONALLY, ARAPAHOE HYUNDAI IN COLORADO FAILED TO DISCLOSE THIS KNOWN TRANSMISSION ISSUE PRIOR TO ME PURCHASING THE VEHICLE. HAD I KNOW THIS, I WOULD HAVE NEVER PURCHASED THIS VEHICLE. IT IS ALSO NOTEWORTHY THAT HYUNDAI IS NO LONGER INSTALLING THE 7-SPEED, DUAL CLUTCH TRANSMISSION IN THE NEW HYUNDAI TUSCON'S, A CLEAR TESTAMENT THAT THEY KNOW IT IS FLAWED AND DANGEROUS. THEY ARE BEING SUED: WYLIE V. HYUNDAI, CASE NO. 8:16-CV-02102 THE NHTSA SHOULD FORCE HYUNDAI TO BUY ALL THESE CARS BACK. IT IS A TOTALLY UNSAFE VEHICLE. WHY HASN'T HYUNDAI RECALLED THIS FOR ALL YEARS!!??

NHTSA ODI #11105226

1,000 miles · Jun 29, 2018
Power Train

MY 2017 TUCSON HESITATES FROM A STOP. IT SEEMS AS IF NO GAS IS GETTING IN. I'VE MENTIONED THIS TO MY DEALERSHIP WHEN I GO FOR AN OIL CHANGE BUT THEY SAID IT'S THE WAY THE CAR IS. I HAVE NOTICED OTHER PEOPLE ARE HAVING THE SAME PROBLEM AS I AM. I THINK HYUNDAI SHOULD LOOK INTO THIS MATTER AND RECALL THESE VEHICLES WITH A FIX.…

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MY 2017 TUCSON HESITATES FROM A STOP. IT SEEMS AS IF NO GAS IS GETTING IN. I'VE MENTIONED THIS TO MY DEALERSHIP WHEN I GO FOR AN OIL CHANGE BUT THEY SAID IT'S THE WAY THE CAR IS. I HAVE NOTICED OTHER PEOPLE ARE HAVING THE SAME PROBLEM AS I AM. I THINK HYUNDAI SHOULD LOOK INTO THIS MATTER AND RECALL THESE VEHICLES WITH A FIX. WE HAVE PAID ENOUGH MONEY FOR THE BRAND NEW CAR AND TO HAVE THIS ON GOING PROBLEM IS FRUSTRATING. NOT GOOD BUSINESS FOR HYUNDAI BECAUSE I'LL THINK TWICE BEFORE I BUY ANOTHER CAR FROM THEM.

NHTSA ODI #11104652

Official recalls

3

21V727000 · Engine

Sep 17, 2021

Hyundai Motor America (Hyundai) is recalling certain 2017 Tucson and Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which can result in engine damage.

Consequence & remedy

Consequence: A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.

Remedy: Dealers will inspect the engine. If bearing damage is found, the engine will be replaced. Dealers will also install a software update containing a new Knock Sensor Detection System (KSDS). Repairs will be performed free of charge. Owners were notified of the defect on November 16, 2021. Owner notification letters were mailed January 15, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 209.

20V543000 · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

Sep 4, 2020

Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.

Consequence & remedy

Consequence: An engine compartment fire can increase the risk of injury or crash.

Remedy: Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.

16V842000 · Electrical System:wiring; Trailer Hitches

Nov 21, 2016

Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."

Consequence & remedy

Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.

Additional source detail variants (2)

Trailer Hitches

Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."

Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.

Electrical System:wiring

Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."

Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

DP22003 · Loss Of Motive Power

Opened Sep 12, 2022 · Closed Dec 12, 2023

Status: closed (inferred from source dates) · Engine

The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing.  There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

EA21003 · Engine Fires

Opened Dec 22, 2021 · Closed Feb 5, 2024

Status: closed (inferred from source dates) · Engine

On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles.  During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types.  The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine replacement.  Additionally, both manufacturers have been installing an engine control software modification known as Knock Sensor Detection Software (KSDS) which is intended to detect impending engine failure, alert the driver, and limit engine power (to lessen likelihood of engine failure).KSDS is being installed under recalls and non-safety field actions, and both companies have extended limited engine warranties (see recall files). On December 22, 2021, ODI upgraded PE19-003 and PE19-004 to this Engineering Analysis (EA21-003, covering both Hyundai and Kia) to evaluate the scope of the prior recalls related to engine failures/fires and the efficacy of the recall remedies for the recalls, as well as the long-term viability of related programs and non-safety field actions being conducted by Hyundai and Kia.  The former issue involved approximately 550,000 MY 2013 Hyundai Elantra, MY 2011 Kia Sorento, and MY 2012-2015 Kia Rio.  The latter issue involved approximately 2.5 million recalled vehicles, which have been identified as displaying potential remedy concerns: Hyundai recalls 15V-568, 17V-226, 20V-746, and 21V-727; and Kia recalls 17V-224, 19V-120, 20V-750, and 21V-844. Regarding the recall scope issue, among all of the scope vehicles identified at EA opening, ODI found only the MY 2011 Kia Sorento vehicles equipped with both the Theta II 2.4L 4-cylinder Multi-Point Injection (MPI) and the Lambda II 3.5L 6-cylinder MPI engines experienced relatively high rates of reported fires.  In December 2023, Kia issued recall 23V-877 that will cover about 80,000 MY 2011 Kia Sorento vehicles equipped with the Theta II 2.4L MPI engines.  The remedy will involve an inspection, and if necessary, a replacement of the engine, as well as the installation of KSDS.  It should be noted that in 2021 these vehicles were included in a KSDS product improvement campaign with warranty extension.  For the MY 2011 Sorento vehicles equipped with the Lambda II 3.5L engines, ODI believes that future engine failures/fires involving these vehicles will likely be due to a lax in adhering to the proper or scheduled engine maintenance (regular engine oil changes), rather than a design or manufacturing engine issue. Regarding the issue of the efficacy of the recall remedies, ODI found the majority of the recalled Hyundai and Kia vehicles, by model, experienced lower reported fire rates after the remedies were applied.  Furthermore, ODI found that for most vehicles that did not receive the recall remedies, by model, experienced relatively high fire rates.  To address this problem, Hyundai informed ODI in December 2023, that it will renotify all of its owners covered by the Hyundai recalls of engine failures/fires every 8 months for the next 3 years.  In December 2023, Kia stated that it will renotify the majority of its owners every 8 months for the next 3 years.Several previously recalled Kia models are excluded from the renotification due to their lower reported rates of engine fires.  Overall, the renotification actions will help to increase the recall completion rates, thus reduce the frequency of engine fires in the future. In view of the recall action being taken by Kia and renotification actions being taken by both Kia and Hyundai, ODI is closing this Engineering Analysis.  Also, both companies have been released from the 2020-iniated Consent Orders (Kia since November 2022 and Hyundai since November 2023).  The agency reserves the right to take additional action if warranted by future circumstances.  To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

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