NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
1,084 reports8,032 miles · Mar 24, 2019
Electrical SystemElectronic Stability Control (esc)
ON NOVEMBER 3RD, 2016 I PURCHASED ON 2017 HYUNDAI TUCSON WITH $1500 AND MY 2016 HYUNDAI ELENTRA TRADE-IN. ONOR ABOUT JANUARY 3RD, 2018 I EXPERIENCED AN ISSUE OF THE DRIVER SEAT NOT RECLINING AND INCLINING, LEAVING ME STUCK IN CERTAIN POSITIONS. I SCHEDULED SERVICE AT SAGE HYUNDAI AND SOON AFTER THE COMPANY CLOSED WITHOUT PROVI…
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ON NOVEMBER 3RD, 2016 I PURCHASED ON 2017 HYUNDAI TUCSON WITH $1500 AND MY 2016 HYUNDAI ELENTRA TRADE-IN. ONOR ABOUT JANUARY 3RD, 2018 I EXPERIENCED AN ISSUE OF THE DRIVER SEAT NOT RECLINING AND INCLINING, LEAVING ME STUCK IN CERTAIN POSITIONS. I SCHEDULED SERVICE AT SAGE HYUNDAI AND SOON AFTER THE COMPANY CLOSED WITHOUT PROVIDING A SERVICE LOCATION. ON OR ABOUT FEBRUARY 2018 I HAD HYUNDAI OF DOWNEY SERVICE MY VEHICLE. SINCE FEBRUARY 2018 I HAVE EXPERIENCED SIX SEAT ISSUE AS MENTIONED-ABOVE AND FOUR SERVICE REPAIRS. ON MARCH 20TH, 2019 I FILED A LAWSUIT IN SUPERIOR COURT. ON MARCH 22ND, 2019 HYUNDAI CONTACTED ME AND OFFERED $8,000 IF I RELEASED THEM OF LIABILITY AND KEEP THE DEFECTIVE VEHICLE. ON EACH OCCASION THE VEHICLE WAS IN MOTION, STATIONARY OR ON A CITY STREET OR HIGHWAY
NHTSA ODI #11191222
38,000 miles · Mar 21, 2019
Exterior LightingService Brakes
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, THE EXTERIOR BRAKE LIGHTS FAILED TO ILLUMINATE. THE FAILURE OCCURRED INTERMITTENTLY AND THE BRAKE WARNING INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FA…
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TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, THE EXTERIOR BRAKE LIGHTS FAILED TO ILLUMINATE. THE FAILURE OCCURRED INTERMITTENTLY AND THE BRAKE WARNING INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 38,000.
NHTSA ODI #11190562
12,000 miles · Mar 18, 2019
Power TrainVehicle Speed Control
WHEN I MAKE A TURN RIGHT OR LEFT, JOINING TRAFFIC, I PRESS ACCELERATION AND THE CAR DOES NOTHING... I MAY EVEN PUSH THE PEDAL TO THE FLOOR, ENGINE ROARS AT 5-6K AND THE CAR DOES NOT MOVE AT ALL OR MOVES EXTREMELY SLOWLY... I WATCH THE CARDS APPROACHING FROM THE BACK AND START TO PRAY... I BARELY ESCAPED FEW ACCIDENT SITUATIONS B…
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WHEN I MAKE A TURN RIGHT OR LEFT, JOINING TRAFFIC, I PRESS ACCELERATION AND THE CAR DOES NOTHING... I MAY EVEN PUSH THE PEDAL TO THE FLOOR, ENGINE ROARS AT 5-6K AND THE CAR DOES NOT MOVE AT ALL OR MOVES EXTREMELY SLOWLY... I WATCH THE CARDS APPROACHING FROM THE BACK AND START TO PRAY... I BARELY ESCAPED FEW ACCIDENT SITUATIONS BECAUSE THE APPROACHING DRIVERS WERE CAUTIOUS ENOUGH ABOUT SOMETHING WRONG GOING ON WITH MY CAR, NOT MOVING. THIS HAPPENED MULTIPLE TIMES. THE AUTHORIZED HYUNDAI SERVICE DID NOT FIND ANYTHING WRONG. BUT, ACCORDING TO OTHER PUBLIC RECORDS, THE ISSUE SEEMS LIKELY TO BE THE DUAL CLUTCH TRANSMISSION (DCT), LATER RENAMED TO "AUTOMATED MANUAL", WHICH IS WHAT I HAVE IN MY TUCSON.
NHTSA ODI #11189831
12,500 miles · Mar 5, 2019
Engine
WHILE DRIVNG ON THE 5N FREEWAY IN THE FAST LANE, MY CAR SEIZED. I HAD ENOUGH MOMENTUM TO GET ON THE RIGHT SHOULDER. WARNING LIGHT SAID NOTHING OF OIL LEAK AND GAVE ME THE TPMS WARNING (TIRE PRESSURE). DIAGNOSIS: OIL PLUG FELL OUT OF OIL PAN, ALL OIL LEAKED AND ENGINE WAS RUINED. WEEKS LATER, I RECIEVE A "NEW" ENGINE AND THE…
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WHILE DRIVNG ON THE 5N FREEWAY IN THE FAST LANE, MY CAR SEIZED. I HAD ENOUGH MOMENTUM TO GET ON THE RIGHT SHOULDER. WARNING LIGHT SAID NOTHING OF OIL LEAK AND GAVE ME THE TPMS WARNING (TIRE PRESSURE). DIAGNOSIS: OIL PLUG FELL OUT OF OIL PAN, ALL OIL LEAKED AND ENGINE WAS RUINED. WEEKS LATER, I RECIEVE A "NEW" ENGINE AND THEY DO NOT KNOW WHY THE PLUG FELL OUT. IF IT WAS LOOSE, IT WOULD HAVE FELL OUT QUICKER THAN 600 MILES AFTER THE OIL WAS SERVICED. PERHAPS IT WAS THE WRONG SIZE OIL PLUG, WE WONT KNOW BECAUSE IT FELL OUT. RECALL IS FOR 2011-2013 MODELS....PERHAPS THE 2017 HAS SAME ISSUES!!! NHTSA'S CAMPAIGN NUMBER: 19V063. 120,000 HYUNDAI TUCSON SUVS FROM THE 2011 TO 2013 MODEL YEARS. THE OIL PAN MAY HAVE BEEN IMPROPERLY SEALED DURING ENGINE PRODUCTION. AS A RESULT, AN OIL LEAK COULD DEVELOP AND LEAD TO ENGINE DAMAGE, THE ENGINE STALLING, OR EVEN A FIRE, NHTSA SAYS.
NHTSA ODI #11184416
10,800 miles · Mar 5, 2019
EnginePower Train
WHEN YOU ACCELERATE THE VEHICLE THE ENGINE REVS UP TO 5K TO 6K AND THE CAR APPEARS TO BEING NEUTRAL. THIS OCCURS EVERY TIM I TRY TO ACCELERATE. THE VEHICLE DOES NOT ACCELERATE. VERY DANGEROUS WHEN I TRY TO ACCELERATE TO CHANGE LANES. THE VEHICLE DOES NO ACCELERATE.
NHTSA ODI #11184375
20 miles · Feb 28, 2019
Fuel/propulsion SystemUnknown Or Other
1-AL ARRANCAR EL VEHICULO DE MANERA OCACIONAL SE QUEDA AHOGADO NO, NO INICIA Y SI LO HACE NO ALCANZA LA MARCHA APROPIADA, COMO SI PASARA UN EXCESO DE COMBUSTIBLE O COMO SI ESTE NO SE ESTUVIERA INYECTANDO. 2-) AL ARRANCAR EN TRAFICO CONGESTIONADO DONDE SE PRODUCEN ARRANQUES Y FRENADOS Y VICEVERSA EL CARRO LO HACE CON BASTANTE DIF…
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1-AL ARRANCAR EL VEHICULO DE MANERA OCACIONAL SE QUEDA AHOGADO NO, NO INICIA Y SI LO HACE NO ALCANZA LA MARCHA APROPIADA, COMO SI PASARA UN EXCESO DE COMBUSTIBLE O COMO SI ESTE NO SE ESTUVIERA INYECTANDO. 2-) AL ARRANCAR EN TRAFICO CONGESTIONADO DONDE SE PRODUCEN ARRANQUES Y FRENADOS Y VICEVERSA EL CARRO LO HACE CON BASTANTE DIFICULTAD, GOLPEANDO FUERTE PARECIDO A TRANSMISION, SON GOLPETEOS DE ARRANQUE Y RETROCESO A LA VEZ, CREANDO LA SENSACION DE UN VEHICULO QUE NO VA A AVANZAR.SIEMPRE LO HACE EN MOVIMIENTO DESPUES DE ESTAR CALIENTE MAS DE 30 -60 MINUTOS EN MARCHA.
NHTSA ODI #11183248
2,000 miles · Feb 22, 2019
Air BagsPower TrainService BrakesCrashInjury
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED THAT THE TRANSMISSION SLIPPED AND THE VEHICLE JERKED VIOLENTLY SOMETIMES. ON ONE OCCASION, IN A SHOPPING PLAZA PARKING LOT, THE VEHICLE JERKED VIOLENTLY, THE STEERING WHEEL SEIZED, AND THE VEHICLE ACCELERATED ON ITS OWN. THE BRAKES FAILED TO OPERATE AND THE CONTACT'S…
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TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED THAT THE TRANSMISSION SLIPPED AND THE VEHICLE JERKED VIOLENTLY SOMETIMES. ON ONE OCCASION, IN A SHOPPING PLAZA PARKING LOT, THE VEHICLE JERKED VIOLENTLY, THE STEERING WHEEL SEIZED, AND THE VEHICLE ACCELERATED ON ITS OWN. THE BRAKES FAILED TO OPERATE AND THE CONTACT'S VEHICLE CRASHED INTO A PARKED VEHICLE TWICE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE NECK AND BACK, WHICH REQUIRED MEDICAL ASSISTANCE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED BY THE POLICE TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS THEN TAKEN TO AN INSURANCE BODY SHOP TO BE DIAGNOSED, BUT A FAILURE COULD NOT BE LOCATED. THE BODY DAMAGE WAS REPAIRED. THE FAILURE MILEAGE WAS 2,000.
NHTSA ODI #11181808
Mileage unknown · Feb 20, 2019
Power TrainVehicle Speed Control
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED THAT THE SEVEN SPEED DUAL CLUTCH ASSEMBLY PERTAINING TO THE TRANSMISSION FAILED TO OPERATE PROPERLY. AS A RESULT, THE VEHICLE DID NOT GAIN SPEED WHEN ATTEMPTING TO ACCELERATE FROM A LIGHT. DOWNEY HYUNDAI (7550 FIRESTONE BLVD, DOWNEY, CA 90241, (562) 314-4331) WAS UNA…
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TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED THAT THE SEVEN SPEED DUAL CLUTCH ASSEMBLY PERTAINING TO THE TRANSMISSION FAILED TO OPERATE PROPERLY. AS A RESULT, THE VEHICLE DID NOT GAIN SPEED WHEN ATTEMPTING TO ACCELERATE FROM A LIGHT. DOWNEY HYUNDAI (7550 FIRESTONE BLVD, DOWNEY, CA 90241, (562) 314-4331) WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE AND PROVIDED A LOANER VEHICLE. THE VEHICLE WAS UNABLE TO BE DRIVEN AND WAS STILL WITH THE DEALER. THE MANUFACTURER WAS NOTIFIED AND HAD NOT ISSUED ANY TRANSMISSION RECALLS. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. *TT CONSUMER STATED TRANSMISSION DOESN'T WORK WHEN GETTING ON FREEWAY.*JB
NHTSA ODI #11181459
Mileage unknown · Feb 19, 2019
Power TrainVehicle Speed Control
SOMETHING IS MAJORLY WRONG WITH HOW THIS VEHICLE SHIFTS GEARS. WHEN YOU SLOW DOWN, OR DON'T COME TO A COMPLETE STOP FOR SEVERAL SECONDS, THE TRANSMISSION DOESN'T DOWN SHIFT PROPERLY, CAUSING A TRANSMISSION SLIPPAGE AND AN OVER REVVING OF THE ENGINE, WHICH RESULTS IN A DELAY IN ACCELERATION. THIS IS AN EXTREMELY DANGEROUS SITUATI…
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SOMETHING IS MAJORLY WRONG WITH HOW THIS VEHICLE SHIFTS GEARS. WHEN YOU SLOW DOWN, OR DON'T COME TO A COMPLETE STOP FOR SEVERAL SECONDS, THE TRANSMISSION DOESN'T DOWN SHIFT PROPERLY, CAUSING A TRANSMISSION SLIPPAGE AND AN OVER REVVING OF THE ENGINE, WHICH RESULTS IN A DELAY IN ACCELERATION. THIS IS AN EXTREMELY DANGEROUS SITUATION WHEN TRYING TO MERGE INTO ONCOMING TRAFFIC. ON SEVERAL OCCASIONS, I HAVE TRIED TO TURN ONTO A STREET OR HIGHWAY AND NEARLY BEEN REAR ENDED OR T-BONED BECAUSE OF MY VEHICLE STALLING FOR NO REASON, LEAVING ME FLOUNDERING IN THE MIDDLE OF THE STREET UNTIL THE VEHICLE DECIDED TO SHIFT PROPERLY AND RESUME ACCELERATION. THIS VEHICLE NEEDS TO BE RECALLED IMMEDIATELY BEFORE SOMEONE GETS KILLED, FOR IT IS ONLY A MATTER OF TIME BEFORE THAT HAPPENS, PROVIDED IT HASN'T ALREADY OCCURRED. IN FACT, I GOT IN A CAR ACCIDENT THE OTHER DAY WHILE MERGING ONTO A FRONTAGE ROAD NEXT TO AN INTERSTATE, AND I BELIEVE THAT THIS STALLING TRANSMISSION SLIPPAGE IS TO BLAME. PLEASE TAKE THIS ISSUE SERIOUSLY AS IT APPEARS THAT MANY OTHER PEOPLE ARE HAVING THIS SAME DANGEROUS PROBLEM WITH THEIR 2017 TUSCONS AS WELL. THIS DANGEROUS DEFECT OCCURS EVERY DAY I DRIVE THIS VEHICLE. EVERY DAY.
NHTSA ODI #11181262
1 miles · Feb 11, 2019
Electronic Stability Control (esc)Power TrainUnknown Or Other
TAKARA RECALL. MY VEHICLE WAS PARKED I STARTED THE ENGINE. I NOTICED ON THE DASHBOARD IT SAID BATTERY LOW AND MY CAR STARTED TO GO IN REVERSE SLOWLY EVEN THOUGH I HAD MY CAR STILL IN PARK AND MY FOOT ON THE BRAKE. I TURNED MY CAR ON AND OFF SEVERAL TIMES AS IT WAS SLOWLY GOING IN REVERSE AND I CHANGE THE GEAR FROM PARK TO DRIVE …
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TAKARA RECALL. MY VEHICLE WAS PARKED I STARTED THE ENGINE. I NOTICED ON THE DASHBOARD IT SAID BATTERY LOW AND MY CAR STARTED TO GO IN REVERSE SLOWLY EVEN THOUGH I HAD MY CAR STILL IN PARK AND MY FOOT ON THE BRAKE. I TURNED MY CAR ON AND OFF SEVERAL TIMES AS IT WAS SLOWLY GOING IN REVERSE AND I CHANGE THE GEAR FROM PARK TO DRIVE TO MOVE FORWARD AND IT STILL WENT BACKWARDS. FINALLY THE CAR CAME TO A STOP I TURNED OFF THE CAR AGAIN AND IT STARTED NORMALLY. THIS IS WHY I'M WRITING TO YOU TODAY THAT MY COMPUTER SCREEN ON MY DASHBOARD TOLD ME THE BATTERY WAS LOW AND IT DID GO IN REVERSE EVEN WHEN THE CAR WAS IN PARK AND MY FOOT WAS ON THE BREAK.
NHTSA ODI #11176418
Official recalls
3Sep 17, 2021
Hyundai Motor America (Hyundai) is recalling certain 2017 Tucson and Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which can result in engine damage.
Consequence & remedy
Consequence: A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.
Remedy: Dealers will inspect the engine. If bearing damage is found, the engine will be replaced. Dealers will also install a software update containing a new Knock Sensor Detection System (KSDS). Repairs will be performed free of charge. Owners were notified of the defect on November 16, 2021. Owner notification letters were mailed January 15, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 209.
Sep 4, 2020
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
Consequence & remedy
Consequence: An engine compartment fire can increase the risk of injury or crash.
Remedy: Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.
Nov 21, 2016
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Additional source detail variants (2)
Trailer Hitches
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Electrical System:wiring
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
EA21003 · Engine Fires
Opened Dec 22, 2021 · Closed Feb 5, 2024
Status: closed (inferred from source dates) · Engine
On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles. During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types. The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine replacement. Additionally, both manufacturers have been installing an engine control software modification known as Knock Sensor Detection Software (KSDS) which is intended to detect impending engine failure, alert the driver, and limit engine power (to lessen likelihood of engine failure).KSDS is being installed under recalls and non-safety field actions, and both companies have extended limited engine warranties (see recall files). On December 22, 2021, ODI upgraded PE19-003 and PE19-004 to this Engineering Analysis (EA21-003, covering both Hyundai and Kia) to evaluate the scope of the prior recalls related to engine failures/fires and the efficacy of the recall remedies for the recalls, as well as the long-term viability of related programs and non-safety field actions being conducted by Hyundai and Kia. The former issue involved approximately 550,000 MY 2013 Hyundai Elantra, MY 2011 Kia Sorento, and MY 2012-2015 Kia Rio. The latter issue involved approximately 2.5 million recalled vehicles, which have been identified as displaying potential remedy concerns: Hyundai recalls 15V-568, 17V-226, 20V-746, and 21V-727; and Kia recalls 17V-224, 19V-120, 20V-750, and 21V-844. Regarding the recall scope issue, among all of the scope vehicles identified at EA opening, ODI found only the MY 2011 Kia Sorento vehicles equipped with both the Theta II 2.4L 4-cylinder Multi-Point Injection (MPI) and the Lambda II 3.5L 6-cylinder MPI engines experienced relatively high rates of reported fires. In December 2023, Kia issued recall 23V-877 that will cover about 80,000 MY 2011 Kia Sorento vehicles equipped with the Theta II 2.4L MPI engines. The remedy will involve an inspection, and if necessary, a replacement of the engine, as well as the installation of KSDS. It should be noted that in 2021 these vehicles were included in a KSDS product improvement campaign with warranty extension. For the MY 2011 Sorento vehicles equipped with the Lambda II 3.5L engines, ODI believes that future engine failures/fires involving these vehicles will likely be due to a lax in adhering to the proper or scheduled engine maintenance (regular engine oil changes), rather than a design or manufacturing engine issue. Regarding the issue of the efficacy of the recall remedies, ODI found the majority of the recalled Hyundai and Kia vehicles, by model, experienced lower reported fire rates after the remedies were applied. Furthermore, ODI found that for most vehicles that did not receive the recall remedies, by model, experienced relatively high fire rates. To address this problem, Hyundai informed ODI in December 2023, that it will renotify all of its owners covered by the Hyundai recalls of engine failures/fires every 8 months for the next 3 years. In December 2023, Kia stated that it will renotify the majority of its owners every 8 months for the next 3 years.Several previously recalled Kia models are excluded from the renotification due to their lower reported rates of engine fires. Overall, the renotification actions will help to increase the recall completion rates, thus reduce the frequency of engine fires in the future. In view of the recall action being taken by Kia and renotification actions being taken by both Kia and Hyundai, ODI is closing this Engineering Analysis. Also, both companies have been released from the 2020-iniated Consent Orders (Kia since November 2022 and Hyundai since November 2023). The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.