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2017 Hyundai Tucson

Owner reports · Recalls · Investigations

More warning signs than most Tucson years

Owner complaints for the 2017 Hyundai Tucson are substantially higher than the model-year median of 180.5.

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When problems were reported

Mileage at the reported incident

437 reports with mileage · 647 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 594 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 289 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Vehicle Speed Control. Review the 87 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

13 crash reports26 fire reports12 injury reports

What owners actually said

1,084 reports
Mileage unknown · Oct 27, 2021
Power Train

2017 Tucson Limited 1.6L power train malfunction due to vehicle’s dual clutch transmission. While accelerating, the vehicle frequently pauses, best described as a frozen hesitation of failed movement. During this hesitation, the vehicle’s RPMs will be very high. After approximately 3-6 seconds, the vehicle begins to move rapidly…

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2017 Tucson Limited 1.6L power train malfunction due to vehicle’s dual clutch transmission. While accelerating, the vehicle frequently pauses, best described as a frozen hesitation of failed movement. During this hesitation, the vehicle’s RPMs will be very high. After approximately 3-6 seconds, the vehicle begins to move rapidly in a jerking motion, often with enough torque to push the driver’s back to the seat. This malfunction is extremely unsafe and scary, especially when it occurs while driving through intersections and when merging with traffic. The manufacturer has said this issue is only related to a computer update. There are no warning lights or alarms when this malfunction occurs. Recently, the check engine light turned on and now has a transmission error code: unable to engage first gear. This malfunction has occurred since I bought the new vehicle. For additional context, I change the oil every 4,000 - 5,000 miles, along with all filters and other fluids when recommended, and use quality gas. Routine maintenance has been performed by an independent repair facility. Services performed are protected by federal law from manufacturer implying or denying warranty service because of this (Magnussen-Moss Act, Title 15, Chapter 50, Section 2301-3312).

NHTSA ODI #11438435

Mileage unknown · Oct 26, 2021
Unknown Or Other

My vehicle had an engine failure. I was driving the Vehicle and suddenly the oil pressure light came on, loud noises came from the engine rapidly came after the oil pressure light, and the car stalled out within a minute of the oil pressure light coming on. Judging by the sounds, I believe there was a catastrophic engine failu…

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My vehicle had an engine failure. I was driving the Vehicle and suddenly the oil pressure light came on, loud noises came from the engine rapidly came after the oil pressure light, and the car stalled out within a minute of the oil pressure light coming on. Judging by the sounds, I believe there was a catastrophic engine failure. This situation appears to be exactly as described in NHTSA Recall # 21V727000. Since this recall was issued, Hyundai has not provided any notice to people that such a major safety issue had potential to occur. The vehicle has been towed to a Hyundai Dealership. However, neither the Hyundai dealership nor Hyundai can provide any meaningful communication other than they would begin their inspection of the vehicle in as soon as one month from when they vehicle was placed in their possession, however, given the exact circumstance described in NHTSA Recall # 21V727000 is what took placed, I find it difficult to believe that any other situation could have lead to this engine failure for a vehicle that is just approaching 50,000 miles

NHTSA ODI #11438293

Mileage unknown · Oct 25, 2021
Latches/locks/linkagesUnknown Or Other

Purchased my 2017 Hyundai Tucson 1.6 Turbo SUV in mid-July 2021 from CarMAX. Brought it into their service department because it seemed like the battery was dying due to the car not wanting to start/turn over, or turning over veeeerrrry slowly, while holding down the push-button start. CarMAX replaced the battery and checked ove…

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Purchased my 2017 Hyundai Tucson 1.6 Turbo SUV in mid-July 2021 from CarMAX. Brought it into their service department because it seemed like the battery was dying due to the car not wanting to start/turn over, or turning over veeeerrrry slowly, while holding down the push-button start. CarMAX replaced the battery and checked over the acceleration issues I also reported. At that time (July), the vehicle had also randomly opened it's trunk, with no outside communication to do so. At first I thought it was a fluke, but it's been happening so often lately (now October 2021) that now my husband is constantly checking to make sure the trunk is closed-because the key fobs will be hanging up/away from people/out of pockets but the trunk will still open randomly. TODAY, 25OCT2021, I got a phone call from my husband while I'm at work-telling me that while he was driving our son to work, the trunk decided to RANDOMLY OPEN WHILE DRIVING DOWN THE ROAD, spilling all the contents of my trunk out onto the highway!! This is clearly some kind of electrical issue, that I see other Hyundai owners have been experiencing since AT LEAST 2011-and not all Tucsons, either! When calling around to various mechanics (because the car is, of course, out of warranty), its going to be at least $150 to diagnose the problem (not including FIXING it), and I have to either sit and wait all day for the fix to be done (IF it can be fixed same day!) and be without my only vehicle. This seems to be a recurring issue with Hyundai vehicles, which is quite sad, because I've owned Hyundais before and they were WONDERFUL cars. I would hate to have reached the end of my relationship with Hyundai after seeing all the ELECTRICAL issues that seem to be popping up everywhere, causing fires, causing people's cars to randomly STOP and/or TURN OFF in traffic (have had that happen also, with a Toyota), vehicle FIRES, lights burning so hot they melt their housings, etc. THESE ARE *ALL* ELECTRICAL/WIRING HARNESS RELATED!

NHTSA ODI #11438033

Mileage unknown · Oct 24, 2021
Unknown Or Other

My back passenger door won't open from the inside. The door appears to be unlocked, but it doesn't open. I recently received notice that Hyundai has issued a warranty extension for the door latch on this model, so it's a known issue that's obviously quite common. It seems to me that a widespread door latch malfunction is a sa…

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My back passenger door won't open from the inside. The door appears to be unlocked, but it doesn't open. I recently received notice that Hyundai has issued a warranty extension for the door latch on this model, so it's a known issue that's obviously quite common. It seems to me that a widespread door latch malfunction is a safety issue that would be better addressed with a recall. I appreciate that my current problem will be covered under warranty. But stories shared online from other owners would lead me to believe that my other doors are likely to fail as well, and the extended warranty is only good until 100,000 miles. That may sound generous, but if they know their door latch is faulty, they should be required to replace all 4 doors with a latch that's not likely to fail.

NHTSA ODI #11437967

Mileage unknown · Oct 22, 2021
Engine

The wastegate on the turbo malfunctioned, causing the turbo to need a complete replacement. Prior to fixing the issue, the vehicle would not accelerate correctly. The vehicle was not capable of reaching highway speeds quickly. The engine warning light was on (low turbo boost) but it only came on once acceleration was affected.…

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The wastegate on the turbo malfunctioned, causing the turbo to need a complete replacement. Prior to fixing the issue, the vehicle would not accelerate correctly. The vehicle was not capable of reaching highway speeds quickly. The engine warning light was on (low turbo boost) but it only came on once acceleration was affected. The mechanic shop has a photo of the failed wastegate and the bottom portion where it connects was completely broken off.

NHTSA ODI #11437794

Mileage unknown · Oct 22, 2021
Engine

Car stalled with no warning/check engine lights. There is still no fix. I don’t want to keep paying on a car that is going to cause an accident while driving! I’m lucky I wasn’t going at high speeds when it stalled. My children and myself could have died! No one ever called to do any testing but they knew about the recall in Jul…

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Car stalled with no warning/check engine lights. There is still no fix. I don’t want to keep paying on a car that is going to cause an accident while driving! I’m lucky I wasn’t going at high speeds when it stalled. My children and myself could have died! No one ever called to do any testing but they knew about the recall in July when they told me about it. I’m very concerned that this will happen again even if they do “fix it” this is a problem on multiple vehicles from Kia and Hyundai.

NHTSA ODI #11437758

Mileage unknown · Oct 20, 2021
Engine

My 2017 Hyundai Tucson 1.6 L Turbo has been stalling, bumping, knocking, and using copious amounts of oil for the past several months. I checked the oil level and discovered that the engine had nearly completely run out of oil. I immediately brought the vehicle to my local dealership and they seemed completely mystified by the p…

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My 2017 Hyundai Tucson 1.6 L Turbo has been stalling, bumping, knocking, and using copious amounts of oil for the past several months. I checked the oil level and discovered that the engine had nearly completely run out of oil. I immediately brought the vehicle to my local dealership and they seemed completely mystified by the problem. They advised that I run the car through an expensive oil consumption diagnostic test. I did not, opting instead to do some research myself. Lo and behold, I quickly discovered that both Hyundai corporate and local franchisees have been well aware of the issue for some time. It involves connecting rod bearing failure. A class action suit was filed over the issue in California federal court and Hyundai corporate agreed to fix the problem through a voluntary settlement. Unfortunately, that settlement only covered Tucson models before and after my model year. If you wish to learn more about this issue, it has its own website (HyundaiThetaEngine Settlement.com). To further complicate matters, Hyundai corporate has in the interim issued a voluntary recall for my model year 2017. Unfortunately, it appears my specific model may be excluded. I can be reached at [XXX] or at [XXX]. Please get back to me ASAP, preferably before my car completely runs out of oil and the engine explodes. Thank you for your time. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI #11437539

Mileage unknown · Oct 20, 2021
Power Train

EcoShift Dual Clutch Transmission does not always engage after full stop and may not engage at low speeds (4-6 mph). The vehicle to not always move when the accelerator pedal is pressed and may sputter until it finally engages but safety is jeopardized at intersections/stoplights where engine was asked to supply power and cuts o…

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EcoShift Dual Clutch Transmission does not always engage after full stop and may not engage at low speeds (4-6 mph). The vehicle to not always move when the accelerator pedal is pressed and may sputter until it finally engages but safety is jeopardized at intersections/stoplights where engine was asked to supply power and cuts out creating an otherwise unsafe scenario with oncoming traffic. This has happened on several occasions over the past year and has been documented in online forums. It was a known recall item on the previous year vehicle and was flagged by the NHSTA. Problem was not confirmed yet, awaiting appointment, but when we purchased the vehicle we were told it was normal for dual-clutch to behave this way. Issues are ongoing and re-occur randomly without warning .

NHTSA ODI #11437476

60,000 miles · Oct 20, 2021
Engine

The contact owns a 2017 Hyundai Tucson. The contact stated that the oil level was low, and the vehicle was taken to the local dealer, and oil was added. The check engine warning light was illuminated. The contact received notification of NHTSA campaign number: 21V727000 (Engine) however, the part to do the recall repair was unav…

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The contact owns a 2017 Hyundai Tucson. The contact stated that the oil level was low, and the vehicle was taken to the local dealer, and oil was added. The check engine warning light was illuminated. The contact received notification of NHTSA campaign number: 21V727000 (Engine) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer and it was confirmed that the part was not available. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and informed the contact to pay for the repair and be reimbursed later. The approximate failure mileage was 60,000. Parts distribution disconnect.

NHTSA ODI #11437455

2,400 miles · Oct 19, 2021
Engine

The contact owns a 2017 Hyundai Tucson. The contact stated that her vehicle would stall upon the depression of the accelerator pedal after making a complete stop. There was no warning light illuminated. The contact had taken the vehicle to several dealers for assistance and was informed by each dealer that the failure was part o…

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The contact owns a 2017 Hyundai Tucson. The contact stated that her vehicle would stall upon the depression of the accelerator pedal after making a complete stop. There was no warning light illuminated. The contact had taken the vehicle to several dealers for assistance and was informed by each dealer that the failure was part of the normal vehicle operation. The manufacturer was informed of the failure and informed her that her vehicle was not included in NHTSA Campaign Number: 21V727000 (Engine). The vehicle was not repaired. The failure mileage was approximately 2,400.

NHTSA ODI #11437343

Official recalls

3

21V727000 · Engine

Sep 17, 2021

Hyundai Motor America (Hyundai) is recalling certain 2017 Tucson and Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which can result in engine damage.

Consequence & remedy

Consequence: A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.

Remedy: Dealers will inspect the engine. If bearing damage is found, the engine will be replaced. Dealers will also install a software update containing a new Knock Sensor Detection System (KSDS). Repairs will be performed free of charge. Owners were notified of the defect on November 16, 2021. Owner notification letters were mailed January 15, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 209.

20V543000 · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

Sep 4, 2020

Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.

Consequence & remedy

Consequence: An engine compartment fire can increase the risk of injury or crash.

Remedy: Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.

16V842000 · Electrical System:wiring; Trailer Hitches

Nov 21, 2016

Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."

Consequence & remedy

Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.

Additional source detail variants (2)

Trailer Hitches

Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."

Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.

Electrical System:wiring

Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."

Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

DP22003 · Loss Of Motive Power

Opened Sep 12, 2022 · Closed Dec 12, 2023

Status: closed (inferred from source dates) · Engine

The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing.  There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

EA21003 · Engine Fires

Opened Dec 22, 2021 · Closed Feb 5, 2024

Status: closed (inferred from source dates) · Engine

On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles.  During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types.  The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine replacement.  Additionally, both manufacturers have been installing an engine control software modification known as Knock Sensor Detection Software (KSDS) which is intended to detect impending engine failure, alert the driver, and limit engine power (to lessen likelihood of engine failure).KSDS is being installed under recalls and non-safety field actions, and both companies have extended limited engine warranties (see recall files). On December 22, 2021, ODI upgraded PE19-003 and PE19-004 to this Engineering Analysis (EA21-003, covering both Hyundai and Kia) to evaluate the scope of the prior recalls related to engine failures/fires and the efficacy of the recall remedies for the recalls, as well as the long-term viability of related programs and non-safety field actions being conducted by Hyundai and Kia.  The former issue involved approximately 550,000 MY 2013 Hyundai Elantra, MY 2011 Kia Sorento, and MY 2012-2015 Kia Rio.  The latter issue involved approximately 2.5 million recalled vehicles, which have been identified as displaying potential remedy concerns: Hyundai recalls 15V-568, 17V-226, 20V-746, and 21V-727; and Kia recalls 17V-224, 19V-120, 20V-750, and 21V-844. Regarding the recall scope issue, among all of the scope vehicles identified at EA opening, ODI found only the MY 2011 Kia Sorento vehicles equipped with both the Theta II 2.4L 4-cylinder Multi-Point Injection (MPI) and the Lambda II 3.5L 6-cylinder MPI engines experienced relatively high rates of reported fires.  In December 2023, Kia issued recall 23V-877 that will cover about 80,000 MY 2011 Kia Sorento vehicles equipped with the Theta II 2.4L MPI engines.  The remedy will involve an inspection, and if necessary, a replacement of the engine, as well as the installation of KSDS.  It should be noted that in 2021 these vehicles were included in a KSDS product improvement campaign with warranty extension.  For the MY 2011 Sorento vehicles equipped with the Lambda II 3.5L engines, ODI believes that future engine failures/fires involving these vehicles will likely be due to a lax in adhering to the proper or scheduled engine maintenance (regular engine oil changes), rather than a design or manufacturing engine issue. Regarding the issue of the efficacy of the recall remedies, ODI found the majority of the recalled Hyundai and Kia vehicles, by model, experienced lower reported fire rates after the remedies were applied.  Furthermore, ODI found that for most vehicles that did not receive the recall remedies, by model, experienced relatively high fire rates.  To address this problem, Hyundai informed ODI in December 2023, that it will renotify all of its owners covered by the Hyundai recalls of engine failures/fires every 8 months for the next 3 years.  In December 2023, Kia stated that it will renotify the majority of its owners every 8 months for the next 3 years.Several previously recalled Kia models are excluded from the renotification due to their lower reported rates of engine fires.  Overall, the renotification actions will help to increase the recall completion rates, thus reduce the frequency of engine fires in the future. In view of the recall action being taken by Kia and renotification actions being taken by both Kia and Hyundai, ODI is closing this Engineering Analysis.  Also, both companies have been released from the 2020-iniated Consent Orders (Kia since November 2022 and Hyundai since November 2023).  The agency reserves the right to take additional action if warranted by future circumstances.  To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

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