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2017 Hyundai Tucson

Owner reports · Recalls · Investigations

More warning signs than most Tucson years

Owner complaints for the 2017 Hyundai Tucson are substantially higher than the model-year median of 180.5.

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When problems were reported

Mileage at the reported incident

437 reports with mileage · 647 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 594 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 289 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Vehicle Speed Control. Review the 87 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

13 crash reports26 fire reports12 injury reports

What owners actually said

1,084 reports
Mileage unknown · Jun 21, 2022
Electrical System

The driver side passenger door will not open with pulling on the door handle multiple times, about 10+ tries with a lot of force to get the door open. This is not a lubrication issue, I have lubricated the locking mechanism and is hasn't helped at all. Imagine if the car rolled over and was on fire and this door wont open, its t…

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The driver side passenger door will not open with pulling on the door handle multiple times, about 10+ tries with a lot of force to get the door open. This is not a lubrication issue, I have lubricated the locking mechanism and is hasn't helped at all. Imagine if the car rolled over and was on fire and this door wont open, its terrifying to think. There are no warning lights, the only way I found out that this was a widespread issue was on a car forum. I imagine that this is happening to many others, but they are not reporting it. Just to be clear, this isn't a door lock actuator issue, the locks are unlocking and locking just fine, there is a fatal flaw with the latching mechanism.

NHTSA ODI #11470182

Mileage unknown · Jun 20, 2022
Electrical SystemEngineSteering

I took in my 2017 Hyundai Tuscon after the engine had stalled while driving. While in the shop, the engine was replaced which was part of a recall (Campaign 209) and also recalls 195 and 966 was addressed. After the repairs and driving home from the dealership, the engine and air conditioning started making weird noises and the …

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I took in my 2017 Hyundai Tuscon after the engine had stalled while driving. While in the shop, the engine was replaced which was part of a recall (Campaign 209) and also recalls 195 and 966 was addressed. After the repairs and driving home from the dealership, the engine and air conditioning started making weird noises and the following warning lights went on: ABS, power steering, and electronic stability control. When this happened, steering became difficult. We brought the car in the shop, but they denied there was any problem. Within two days after brining the car back to the dealership, the same problem occurred. And now the car will not even turn on.

NHTSA ODI #11470161

Mileage unknown · Jun 18, 2022
Exterior LightingSeat Belts

Drivers seat, seat belt at the lap tightens while driving to the point it is brusing hip bones. Even if someone loosens it, the seat belt automatically tightens up to the point it is dangerous in a collision because it can cause internal injuries or more severe injuries. The seat belt design is flawed in that it pulls extra belt…

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Drivers seat, seat belt at the lap tightens while driving to the point it is brusing hip bones. Even if someone loosens it, the seat belt automatically tightens up to the point it is dangerous in a collision because it can cause internal injuries or more severe injuries. The seat belt design is flawed in that it pulls extra belt from only from the top, so the bottom of the lap belt is fixed and that part is getting too tight and cannot be consistently comfortable or loose enough that it does not bruise or cause injuries to hips and laps. The issue has been ongoing and a major concern. I have contacted Hyundai who said it may or may not be under warranty but expected for me to pay for a visit to the shop to find out when this is a safety issue. Secondly the headlight system keeps failing. What I mean is the left driveres low beam/regular headlight continually burns out despite replacement with new bulbs. The passenger side lo beam/ regular headlight burned out recently and when replaced with the correct light bulb the regular setting for headlights no longer adequately lights the road despite bulbs being installed correctly and exactly as instructed. The lights now face down and are very low. We have changed out the bulbs with different brands and have found the same issue so it has to be an issue with the headlights themselves.

NHTSA ODI #11469901

Mileage unknown · Jun 18, 2022
Unknown Or Other

Car has randomly and completely shut down while driving (electrical components flash on the interior) with no ability to accelerate on four different incidences on 05/18/22, 05/19/22, 05/27/22 and 06/17/22. Requested an appointment at my dealership to have the car inspected on 06/01/22 but was called 2.5 hours before the appoint…

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Car has randomly and completely shut down while driving (electrical components flash on the interior) with no ability to accelerate on four different incidences on 05/18/22, 05/19/22, 05/27/22 and 06/17/22. Requested an appointment at my dealership to have the car inspected on 06/01/22 but was called 2.5 hours before the appointment on 06/18/22and informed that they could not inspect on the day I had selected. Without the ability to accelerate, had to coast to the side of the road to stop. To reset the vehicle, the vehicle has to be placed in park, shut off, and restarted. Three of these instances were in the city with very little room to pull over and one instance was on the highway at 65 mph and I had to navigate across two different lanes of traffic without the ability to accelerate. There have been no warning signs before the instances occurred.

NHTSA ODI #11469875

90,409 miles · Jun 17, 2022
Engine

The contact owns a 2017 Hyundai Tucson. The contact stated while driving 35-40 MPH, the contact noticed an abnormal burning odor before the vehicle stalled. The check engine warning light and other unknown warning lights were illuminated. The contact was able to veer to the side of the road. The contact was unable to restart the…

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The contact owns a 2017 Hyundai Tucson. The contact stated while driving 35-40 MPH, the contact noticed an abnormal burning odor before the vehicle stalled. The check engine warning light and other unknown warning lights were illuminated. The contact was able to veer to the side of the road. The contact was unable to restart the vehicle after several attempts. The contact stated upon opening the hood, she smelled a strong burning odor. The local dealer was contacted and informed the contact that they could only complete the open recall repairs on the vehicle before July 2022. The manufacturer was not notified of the failure. The failure mileage was approximately 90,409.

NHTSA ODI #11469778

Mileage unknown · Jun 14, 2022
EngineService Brakes, Hydraulic

The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic) and 21V727000 (Engine) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. T…

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The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic) and 21V727000 (Engine) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA ODI #11469149

110,000 miles · Jun 10, 2022
Engine

The contact owns a 2017 Hyundai Tucson. The contact stated while driving 55 MPH, the accelerator pedal was depressed but the vehicle failed to respond and would not exceed 55 MPH. The check engine warning light was illuminated. The contact was able to continue driving. Additionally, the contact stated that the vehicle consumed a…

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The contact owns a 2017 Hyundai Tucson. The contact stated while driving 55 MPH, the accelerator pedal was depressed but the vehicle failed to respond and would not exceed 55 MPH. The check engine warning light was illuminated. The contact was able to continue driving. Additionally, the contact stated that the vehicle consumed a quart of oil every 1,000 miles. The contact later received notification of NHTSA Campaign Number: 21V727000 (Engine). The vehicle was taken to the local dealer who only completed the new Knock Sensor Detection System (KSDS) installation though the contact had informed them that he was already experiencing the failure. The contact stated that the failure persisted after the recall repair. The vehicle was taken back to the dealer who informed the contact that they could no longer assist. The manufacturer was notified of the failure and informed the contact that they could not assist due to the diagnostic report that the dealer had provided. However, the dealer did not inform the contact of the diagnostic report. The vehicle was not repaired. The failure mileage was approximately 110,000.

NHTSA ODI #11468707

40,000 miles · Jun 8, 2022
Engine

The contact owns a 2017 Hyundai Tucson. The contact stated while driving 40 MPH, there was a loss of motive power as the check engine warning light illuminated. The contact mentioned that there was a loud knocking sound coming from the engine. The vehicle was not able to be restarted. AAA was able to restart the vehicle and noti…

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The contact owns a 2017 Hyundai Tucson. The contact stated while driving 40 MPH, there was a loss of motive power as the check engine warning light illuminated. The contact mentioned that there was a loud knocking sound coming from the engine. The vehicle was not able to be restarted. AAA was able to restart the vehicle and noticed that there was no oil in the engine. AAA added engine oil and the contact was able to drive the vehicle to her residence. The loud knocking sound persisted and the vehicle was leaking engine oil. The contact called the dealer and they declined to diagnose the vehicle until July 2022 or possibly later. The vehicle was then towed to an independent mechanic however it was then towed to the dealer due to the contact being aware of NHTSA Campaign Number: 21V727000 (Engine) however, the dealer was refusing to service the vehicle under the recall. The vehicle was not repaired. The manufacturer was made aware of the failure and declined a loaner vehicle. The failure mileage was 40,000. Parts distribution disconnect.

NHTSA ODI #11468257

Mileage unknown · Jun 8, 2022
Engine

******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE THE CONSUMER PLACED THE REQUEST AND IS A DUPLICATE OF 11468257*DJR ******* DELETE VOQ *******

NHTSA ODI #11468217

55,600 miles · Jun 6, 2022
Engine

The contact owns a 2017 Hyundai Tucson. The contact stated while driving 45 MPH, the vehicle stalled with the oil warning light illuminated. Upon restart of the vehicle, the contact heard an abnormal knocking sound coming from the engine. Due to the failure, the contact had the vehicle towed to the dealer where it remained in th…

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The contact owns a 2017 Hyundai Tucson. The contact stated while driving 45 MPH, the vehicle stalled with the oil warning light illuminated. Upon restart of the vehicle, the contact heard an abnormal knocking sound coming from the engine. Due to the failure, the contact had the vehicle towed to the dealer where it remained in their possession. Upon investigation, the contact discovered that the VIN was included in NHTSA Campaign Number: 21V727000 (Engine). The contact was informed that the parts would be ordered for the repair; however, he was recently informed that parts may not be available until October 2022. The manufacturer had been notified of the issue and the contact was informed that he would receive a call back; however, the contact had yet to hear back from the manufacturer. The vehicle was not repaired. The failure mileage was approximately 55,600. Parts distribution disconnect.

NHTSA ODI #11467830

Official recalls

3

21V727000 · Engine

Sep 17, 2021

Hyundai Motor America (Hyundai) is recalling certain 2017 Tucson and Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which can result in engine damage.

Consequence & remedy

Consequence: A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.

Remedy: Dealers will inspect the engine. If bearing damage is found, the engine will be replaced. Dealers will also install a software update containing a new Knock Sensor Detection System (KSDS). Repairs will be performed free of charge. Owners were notified of the defect on November 16, 2021. Owner notification letters were mailed January 15, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 209.

20V543000 · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

Sep 4, 2020

Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.

Consequence & remedy

Consequence: An engine compartment fire can increase the risk of injury or crash.

Remedy: Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.

16V842000 · Electrical System:wiring; Trailer Hitches

Nov 21, 2016

Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."

Consequence & remedy

Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.

Additional source detail variants (2)

Trailer Hitches

Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."

Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.

Electrical System:wiring

Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."

Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

DP22003 · Loss Of Motive Power

Opened Sep 12, 2022 · Closed Dec 12, 2023

Status: closed (inferred from source dates) · Engine

The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing.  There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

EA21003 · Engine Fires

Opened Dec 22, 2021 · Closed Feb 5, 2024

Status: closed (inferred from source dates) · Engine

On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles.  During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types.  The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine replacement.  Additionally, both manufacturers have been installing an engine control software modification known as Knock Sensor Detection Software (KSDS) which is intended to detect impending engine failure, alert the driver, and limit engine power (to lessen likelihood of engine failure).KSDS is being installed under recalls and non-safety field actions, and both companies have extended limited engine warranties (see recall files). On December 22, 2021, ODI upgraded PE19-003 and PE19-004 to this Engineering Analysis (EA21-003, covering both Hyundai and Kia) to evaluate the scope of the prior recalls related to engine failures/fires and the efficacy of the recall remedies for the recalls, as well as the long-term viability of related programs and non-safety field actions being conducted by Hyundai and Kia.  The former issue involved approximately 550,000 MY 2013 Hyundai Elantra, MY 2011 Kia Sorento, and MY 2012-2015 Kia Rio.  The latter issue involved approximately 2.5 million recalled vehicles, which have been identified as displaying potential remedy concerns: Hyundai recalls 15V-568, 17V-226, 20V-746, and 21V-727; and Kia recalls 17V-224, 19V-120, 20V-750, and 21V-844. Regarding the recall scope issue, among all of the scope vehicles identified at EA opening, ODI found only the MY 2011 Kia Sorento vehicles equipped with both the Theta II 2.4L 4-cylinder Multi-Point Injection (MPI) and the Lambda II 3.5L 6-cylinder MPI engines experienced relatively high rates of reported fires.  In December 2023, Kia issued recall 23V-877 that will cover about 80,000 MY 2011 Kia Sorento vehicles equipped with the Theta II 2.4L MPI engines.  The remedy will involve an inspection, and if necessary, a replacement of the engine, as well as the installation of KSDS.  It should be noted that in 2021 these vehicles were included in a KSDS product improvement campaign with warranty extension.  For the MY 2011 Sorento vehicles equipped with the Lambda II 3.5L engines, ODI believes that future engine failures/fires involving these vehicles will likely be due to a lax in adhering to the proper or scheduled engine maintenance (regular engine oil changes), rather than a design or manufacturing engine issue. Regarding the issue of the efficacy of the recall remedies, ODI found the majority of the recalled Hyundai and Kia vehicles, by model, experienced lower reported fire rates after the remedies were applied.  Furthermore, ODI found that for most vehicles that did not receive the recall remedies, by model, experienced relatively high fire rates.  To address this problem, Hyundai informed ODI in December 2023, that it will renotify all of its owners covered by the Hyundai recalls of engine failures/fires every 8 months for the next 3 years.  In December 2023, Kia stated that it will renotify the majority of its owners every 8 months for the next 3 years.Several previously recalled Kia models are excluded from the renotification due to their lower reported rates of engine fires.  Overall, the renotification actions will help to increase the recall completion rates, thus reduce the frequency of engine fires in the future. In view of the recall action being taken by Kia and renotification actions being taken by both Kia and Hyundai, ODI is closing this Engineering Analysis.  Also, both companies have been released from the 2020-iniated Consent Orders (Kia since November 2022 and Hyundai since November 2023).  The agency reserves the right to take additional action if warranted by future circumstances.  To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

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