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2017 Hyundai Tucson

Owner reports · Recalls · Investigations

More warning signs than most Tucson years

Owner complaints for the 2017 Hyundai Tucson are substantially higher than the model-year median of 180.5.

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When problems were reported

Mileage at the reported incident

437 reports with mileage · 647 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 594 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 289 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Vehicle Speed Control. Review the 87 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

13 crash reports26 fire reports12 injury reports

What owners actually said

1,084 reports
Mileage unknown · May 3, 2023
EngineFuel/propulsion SystemUnknown Or Other

Engine fail, no warning till it happened, her car just stopped at night in the middle of the road while she was driving, she then smelled something burning and got right out of the car and called a tow truck. The car was towed to a Hyundai dealership where we were later told it was an engine block, and the car was basically burn…

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Engine fail, no warning till it happened, her car just stopped at night in the middle of the road while she was driving, she then smelled something burning and got right out of the car and called a tow truck. The car was towed to a Hyundai dealership where we were later told it was an engine block, and the car was basically burning gas. Cars been in the shop since January because the engine had to be shipped in parts from overseas. When the new engine had finally arrived, they took the old engine out and saw that the Pistons headshot shrapnel through the starter and through this turbo part, which is also now on back order. I do not know if the vehicle has been inspected by the manufacturer, or the police. I feel very uneasy about the safety of this vehicle given everything that’s happened and even though it’s showing that it’s not on the recall list from what I’m reading and what I understand everything that’s happened the vehicle should’ve been recalled. With the new findings of the shrapnel shooting through the car knowing that that could’ve been a catastrophic incident I could’ve killed my daughter is very unsettling. The car was purchased just under five months before this happened.

NHTSA ODI #11520219

Mileage unknown · May 3, 2023
EngineFuel/propulsion SystemVehicle Speed Control

I took the vehicle in for a recall for unrelated issues to this problem at 90,000 miles (July 6 2022). The technician noted that the vehicle was leaking oil and it needed an oil pan reseal. I brought the vehicle back for this service on March 6 2023. Between the initial recall service and this service, I noticed that the vehicle…

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I took the vehicle in for a recall for unrelated issues to this problem at 90,000 miles (July 6 2022). The technician noted that the vehicle was leaking oil and it needed an oil pan reseal. I brought the vehicle back for this service on March 6 2023. Between the initial recall service and this service, I noticed that the vehicle was consuming a significant amount of oil, beyond regular consumption. On several occasions, after about 1000 miles after the oil was changed, I was adding 2-3 quarts of oil to the vehicle. Moreover, when the oil was changed, the technician who changed the oil, noted that the oil was very dirty despite only going 3000-4000 miles between oil changes. I mentioned this to the Lehigh Valley Hyundai Service Desk and that it was highly unlikely that an oil pan reseal would resolve this. They ordered an oil consumption test and instructed me to drive the vehicle for 1000 miles. I did this and brought the vehicle back in to Lehigh Valley Hyundai on April 1, 2023. They checked the oil, the technician ordered an oil combustion cleaning, and instructed me to drive the vehicle an additional 1000 miles before bringing it back in for the oil combustion test. During this period, I noticed that the vehicle lost a significant amount of power. During a drive back from Widener University, I barely had enough power to drive up hills on the Northeast Extension and almost got into two wrecks due to the lack of power. I took the vehicle back to Hyundai on April 8, 2023 and notified them of this issue. They checked the vehicle out and notified me that the catalytic converter was clogged and needed to be replaced. They gave me a quote of $4000 to complete this service. This service was extraordinarily high priced compared to other mechanic services which cost between $2000-2500. I checked with other services and they indicated that they did not have access to the part and only Hyundai had access to the catalytic converter.

NHTSA ODI #11520217

Mileage unknown · May 2, 2023
Engine

Vehicle was parked for 2 weeks while I was out of town. I started the car and when I drove down the street, there was no acceleration or power. I turned around and went right back home. I checked the oil, and it was empty. There was no oil under the car. Having the vehicle towed to the Dealer 05/02/23. I am concerned about all o…

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Vehicle was parked for 2 weeks while I was out of town. I started the car and when I drove down the street, there was no acceleration or power. I turned around and went right back home. I checked the oil, and it was empty. There was no oil under the car. Having the vehicle towed to the Dealer 05/02/23. I am concerned about all of the complaints of exactly the same problem with the engine and want to document my situation.

NHTSA ODI #11519944

Mileage unknown · May 1, 2023
Power Train

My 2017 Hyundai Tucson (91,000 miles) suddenly started having issues shifting into gear. We pulled into traffic and were unable to accelerate for several seconds which created a hazard for both passengers and oncoming vehicles. We took to automotive shop in Clarksville, IN. It was determined that vehicle would not shift into fir…

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My 2017 Hyundai Tucson (91,000 miles) suddenly started having issues shifting into gear. We pulled into traffic and were unable to accelerate for several seconds which created a hazard for both passengers and oncoming vehicles. We took to automotive shop in Clarksville, IN. It was determined that vehicle would not shift into first, third, or fifth gear. The shop informed us this was a common defect with this Make and Model vehicle. We were also informed that only Hyundai Dealerships could service because of specific software and calibration requirements for this specific transmission.

NHTSA ODI #11519798

Mileage unknown · Apr 29, 2023
Engine

Hi, I live in Levittown, NY, USA. I am a second owner of this vehicle. Currently, my vehicle has a knocking sound and car stopped working 4 times this week. Twice on a busy road, and I was almost hit from behind by another car. I also saw the company recall notice for my model describing similar problems. I took my car to local…

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Hi, I live in Levittown, NY, USA. I am a second owner of this vehicle. Currently, my vehicle has a knocking sound and car stopped working 4 times this week. Twice on a busy road, and I was almost hit from behind by another car. I also saw the company recall notice for my model describing similar problems. I took my car to local nearby dealer’Advantage Hyundai’ at Hicksville, NY for repair and spoke with service advisor MR. Patrick Lerouzic. First of all very rude person to talk to, he informed me that I have to leave my vehicle for more than a month at site, just to begin with the vehicle. NO assurance or time line when he will start looking at my vehicle and straight refused to provide any loaner car As the car is not safe to drive, I am forced to leave my car at dealer site and to wait for a month only to see if they will repair or not. My humble request to take a closer look at my request and to stop Hyundai officials to play around like mafia with manufacturers defect cars, and harassing customers of no fault of theirs. Best Rajinder

NHTSA ODI #11519576

Mileage unknown · Apr 29, 2023
Unknown Or Other

The back door is stuck close. All other doors open just fine.

NHTSA ODI #11519551

Mileage unknown · Apr 27, 2023
Engine

Daughter had the car 2 months and went on a weekend trip. Three hours into the trip her tucson started to make a load noise. She pulled into a shop and had them check the oil but as soon as he started the car he refused to look any further and told her to take it to a dealer around the corner. As soon as she pulled in the me…

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Daughter had the car 2 months and went on a weekend trip. Three hours into the trip her tucson started to make a load noise. She pulled into a shop and had them check the oil but as soon as he started the car he refused to look any further and told her to take it to a dealer around the corner. As soon as she pulled in the mechanic said it sounded like a blowen motor. Now 2 months later still no car because hyundai would not return and claim reports and the dealer i bought it from thinks they should fix it because he has talked to local dealers and the agree. The local machanic took a look at it and said it blow a rod. From what i've found out that this is a common issue. There are no recalls for this vehicle. the car has about 95000 miles on it.

NHTSA ODI #11519342

Mileage unknown · Apr 27, 2023
Engine

Around 80K miles, the oil consumption really started to become an issue and I took it to a few repair shops and no one could figure out what the problem was even though the car was consuming oil faster than it should have been. It wasn’t leaking, it wasn’t burning off, it was just using oil somewhere in the car. I checked the o…

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Around 80K miles, the oil consumption really started to become an issue and I took it to a few repair shops and no one could figure out what the problem was even though the car was consuming oil faster than it should have been. It wasn’t leaking, it wasn’t burning off, it was just using oil somewhere in the car. I checked the oil weekly and topped off if needed. I was driving down the interstate when the car completely lost power and would not accelerate, putting me, my family, and other drivers in serious danger as the normal speed for the interstate is 70 mph and I was surrounded by other vehicles who essentially had to slam on brakes to avoid hitting us. After pulling off the road, I checked the oil and it was not even reading on the dipstick even though I had just filled it the previous day! There were no signs that anything was wrong prior to this; neither the oil lamp nor the check engine light came on. Now there is a loud rod knocking in the engine - AND the check engine light is still not on. The engine now needs to be fully replaced. All other 2017 Tuscon models have an engine recall, except this one, and I believe that is a gross mistake. This issue clearly falls in the same issues that has caused a recall on the other models.

NHTSA ODI #11519303

Mileage unknown · Apr 27, 2023
Engine

Engine was burning oil and depleted all of the oil before oil change was due. There were no warning lights to indicate low oil pressure and car stopped accelerating properly almost causing us to be hit when pulling out into traffic. Vehicle has continued to burn oil and has to be checked constantly and oil added or the problem w…

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Engine was burning oil and depleted all of the oil before oil change was due. There were no warning lights to indicate low oil pressure and car stopped accelerating properly almost causing us to be hit when pulling out into traffic. Vehicle has continued to burn oil and has to be checked constantly and oil added or the problem will reoccur

NHTSA ODI #11519202

Mileage unknown · Apr 27, 2023
EngineFuel/propulsion System

The vehicle started exhibiting symptoms of oil consumption in February 2022 and I had it into the dealer because I thought there was a leak but there was lack of power and the car seemed like it wanted to fail. After months of adding oil due to the excessive consumption, it just stalled and died in February 2023. I received an e…

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The vehicle started exhibiting symptoms of oil consumption in February 2022 and I had it into the dealer because I thought there was a leak but there was lack of power and the car seemed like it wanted to fail. After months of adding oil due to the excessive consumption, it just stalled and died in February 2023. I received an extended warranty for 150,000 miles on the engine and the dealer denied my claim and placed blame on me because there was sludge in the engine, lack of maintenance records even though I provided thorough maintenance records.

NHTSA ODI #11519195

Official recalls

3

21V727000 · Engine

Sep 17, 2021

Hyundai Motor America (Hyundai) is recalling certain 2017 Tucson and Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which can result in engine damage.

Consequence & remedy

Consequence: A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.

Remedy: Dealers will inspect the engine. If bearing damage is found, the engine will be replaced. Dealers will also install a software update containing a new Knock Sensor Detection System (KSDS). Repairs will be performed free of charge. Owners were notified of the defect on November 16, 2021. Owner notification letters were mailed January 15, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 209.

20V543000 · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

Sep 4, 2020

Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.

Consequence & remedy

Consequence: An engine compartment fire can increase the risk of injury or crash.

Remedy: Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.

16V842000 · Electrical System:wiring; Trailer Hitches

Nov 21, 2016

Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."

Consequence & remedy

Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.

Additional source detail variants (2)

Trailer Hitches

Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."

Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.

Electrical System:wiring

Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."

Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

DP22003 · Loss Of Motive Power

Opened Sep 12, 2022 · Closed Dec 12, 2023

Status: closed (inferred from source dates) · Engine

The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing.  There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

EA21003 · Engine Fires

Opened Dec 22, 2021 · Closed Feb 5, 2024

Status: closed (inferred from source dates) · Engine

On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles.  During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types.  The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine replacement.  Additionally, both manufacturers have been installing an engine control software modification known as Knock Sensor Detection Software (KSDS) which is intended to detect impending engine failure, alert the driver, and limit engine power (to lessen likelihood of engine failure).KSDS is being installed under recalls and non-safety field actions, and both companies have extended limited engine warranties (see recall files). On December 22, 2021, ODI upgraded PE19-003 and PE19-004 to this Engineering Analysis (EA21-003, covering both Hyundai and Kia) to evaluate the scope of the prior recalls related to engine failures/fires and the efficacy of the recall remedies for the recalls, as well as the long-term viability of related programs and non-safety field actions being conducted by Hyundai and Kia.  The former issue involved approximately 550,000 MY 2013 Hyundai Elantra, MY 2011 Kia Sorento, and MY 2012-2015 Kia Rio.  The latter issue involved approximately 2.5 million recalled vehicles, which have been identified as displaying potential remedy concerns: Hyundai recalls 15V-568, 17V-226, 20V-746, and 21V-727; and Kia recalls 17V-224, 19V-120, 20V-750, and 21V-844. Regarding the recall scope issue, among all of the scope vehicles identified at EA opening, ODI found only the MY 2011 Kia Sorento vehicles equipped with both the Theta II 2.4L 4-cylinder Multi-Point Injection (MPI) and the Lambda II 3.5L 6-cylinder MPI engines experienced relatively high rates of reported fires.  In December 2023, Kia issued recall 23V-877 that will cover about 80,000 MY 2011 Kia Sorento vehicles equipped with the Theta II 2.4L MPI engines.  The remedy will involve an inspection, and if necessary, a replacement of the engine, as well as the installation of KSDS.  It should be noted that in 2021 these vehicles were included in a KSDS product improvement campaign with warranty extension.  For the MY 2011 Sorento vehicles equipped with the Lambda II 3.5L engines, ODI believes that future engine failures/fires involving these vehicles will likely be due to a lax in adhering to the proper or scheduled engine maintenance (regular engine oil changes), rather than a design or manufacturing engine issue. Regarding the issue of the efficacy of the recall remedies, ODI found the majority of the recalled Hyundai and Kia vehicles, by model, experienced lower reported fire rates after the remedies were applied.  Furthermore, ODI found that for most vehicles that did not receive the recall remedies, by model, experienced relatively high fire rates.  To address this problem, Hyundai informed ODI in December 2023, that it will renotify all of its owners covered by the Hyundai recalls of engine failures/fires every 8 months for the next 3 years.  In December 2023, Kia stated that it will renotify the majority of its owners every 8 months for the next 3 years.Several previously recalled Kia models are excluded from the renotification due to their lower reported rates of engine fires.  Overall, the renotification actions will help to increase the recall completion rates, thus reduce the frequency of engine fires in the future. In view of the recall action being taken by Kia and renotification actions being taken by both Kia and Hyundai, ODI is closing this Engineering Analysis.  Also, both companies have been released from the 2020-iniated Consent Orders (Kia since November 2022 and Hyundai since November 2023).  The agency reserves the right to take additional action if warranted by future circumstances.  To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

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