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2017 Hyundai Tucson

Owner reports · Recalls · Investigations

More warning signs than most Tucson years

Owner complaints for the 2017 Hyundai Tucson are substantially higher than the model-year median of 180.5.

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When problems were reported

Mileage at the reported incident

437 reports with mileage · 647 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 594 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 289 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Vehicle Speed Control. Review the 87 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

13 crash reports26 fire reports12 injury reports

Unknown Or Other complaints

138 reports
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Mileage unknown · Apr 15, 2024
EngineUnknown Or Other

After owning my vehicle for 4 years, it has started burning oil. Burning about 2 quarts every 14 days. Was directed by dealership to perform oil consumption test every 1000 miles, which is all logged through the dealership and was sent on my way. The problem is now affecting my spark plugs and could packs. After all we're replac…

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After owning my vehicle for 4 years, it has started burning oil. Burning about 2 quarts every 14 days. Was directed by dealership to perform oil consumption test every 1000 miles, which is all logged through the dealership and was sent on my way. The problem is now affecting my spark plugs and could packs. After all we're replaced/changed, when plugs are removed, they are covered in oil and are fried! Hyundai has not addressed the issue, but many consumers have this same problem.

NHTSA ODI #11582970

Mileage unknown · Mar 11, 2024
Unknown Or Other

Driver/ Front door latch does not open from the exterior. This is a problem on many Hyundai Tuscons from 2016-2021. Hyundai has not addressed the problem. This issue was recalled on their previous models - but not the current ones. This is a safety issue if there is an accident first responders have to break the glass to get…

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Driver/ Front door latch does not open from the exterior. This is a problem on many Hyundai Tuscons from 2016-2021. Hyundai has not addressed the problem. This issue was recalled on their previous models - but not the current ones. This is a safety issue if there is an accident first responders have to break the glass to get to the passenger.

NHTSA ODI #11576737

Mileage unknown · Mar 8, 2024
Unknown Or Other

The paint just started chipping off slowly

NHTSA ODI #11576137

Mileage unknown · Feb 25, 2024
EngineUnknown Or Other

Campaign 209. Hyundai is refusing to provide assistance under recall campaign 209 for our VIN. Our vehicle has premature rod bearing failure causing engine failure. Rod knock noise. My wife drives the 2017 Hyundai Tucson. This year in June 2023 our vehicle check engine light came on for knock sensor. Soon after the vehicle star…

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Campaign 209. Hyundai is refusing to provide assistance under recall campaign 209 for our VIN. Our vehicle has premature rod bearing failure causing engine failure. Rod knock noise. My wife drives the 2017 Hyundai Tucson. This year in June 2023 our vehicle check engine light came on for knock sensor. Soon after the vehicle started having acceleration issues, then the oil pressure warning light would come on and off. The vehicle oil level was checked, and we learned the vehicle oil level was low. The vehicle was through burning oil. The vehicle had burned through a quart of oil with no explanation. Our VIN # for our vehicle indicates there is an active recall Campaign #209 for Rod bearing issues with our specific model and VIN. Our specific vehicle and VIN when entered into Hyundai’s website reflects active recall. We took the vehicle into Red Mccombs Hyundai Northwest to have our vehicle evaluated. Red Mccombs submitted a PA to Hyundai for engine replacement. They denied coverage stalling vehicle is no longer under warranty but made no mention of active recall. We got Hyundai Consumer Affairs involved and had same result with denial stalling vehicle is no longer under warranty. We then brought up recall #209 explaining we are having all the same issues they list on their website for this active recall. Dealer refused to look at rod bearings stalling we would have to pay for them to inspect rod bearings. Hyundai consumer affairs had us take it to another Hyundai service dept. for a second opinion. As Hyundai consumer affairs requested, we drove vehicle to principle Hyundai of boerne. While driving my vehicle from Red Mcccombs Hyundai Northwest to Principle Hyundai of Boerne it failed on the highway. The vehicle was making a loud knocking noise and would not accelerate past 50 mph. Check engine light was on again. We managed to bring the vehicle into Principle Hyundai of Boerne and they evaluated the vehicle. The service advisor immediately agreed to hearing the knocking noise. After evaluating the vehicle, the te

NHTSA ODI #11573862

Mileage unknown · Feb 16, 2024
EngineFuel/propulsion SystemUnknown Or Other

Four days while driving on streets and freeways in Oklahoma City My 2017 Hyundai Tucson turned off and stalled. Lots of lights came on. Luckily I was able to get out of traffic without getting rear ended. I took the suv to local Hyundai dealer and they couldn’t find the problem. The second time I took it to the dealer they repl…

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Four days while driving on streets and freeways in Oklahoma City My 2017 Hyundai Tucson turned off and stalled. Lots of lights came on. Luckily I was able to get out of traffic without getting rear ended. I took the suv to local Hyundai dealer and they couldn’t find the problem. The second time I took it to the dealer they replaced sensor crankshaft to clear lights that were coming on. Paid $209.27 for multi point inspection and paid $412.62 for second repair. I’m frustrated because I was without transportation for 4 days. Dealerships did not offer a car for me to drive.

NHTSA ODI #11572426

Mileage unknown · Feb 9, 2024
Unknown Or Other

Car just stopped in the middle of highway.

NHTSA ODI #11571062

Mileage unknown · Feb 7, 2024
Unknown Or Other

Back end of the glass roof shattered unexpectedly while driving down the highway at 65mph. No visible debris or rocks just a loud bang of the glass suddenly breaking.

NHTSA ODI #11570587

Mileage unknown · Feb 6, 2024
EngineUnknown Or Other

UNKNOWN While driving, the check engine light came on and the car started idling rough. When accelerating the car would shake tremendously, feeling like it would die right there in the middle of the road. When I stopped at where I was going, I checked the oil and there was no oil in the engine. I added oil but it did not help t…

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UNKNOWN While driving, the check engine light came on and the car started idling rough. When accelerating the car would shake tremendously, feeling like it would die right there in the middle of the road. When I stopped at where I was going, I checked the oil and there was no oil in the engine. I added oil but it did not help the situation. I made an appointment with the dealership in Waco, Texas and when I showed up they stated they no longer had room for me and to make another appointment. They also stated I didn’t have a warranty as I am not the original owner even though I purchased the extended warranty and I have not passed the mileage or date. This is unacceptable as I do not feel safe driving my car and they did not honor the appointment I made.

NHTSA ODI #11570343

Mileage unknown · Jan 24, 2024
EngineFuel/propulsion SystemUnknown Or Other

Car has 125,000 mi on it. This will be the 3rd catalytic converter in 2 years. Second one was March of 2022. I have excessive oil consumption (1QT every other week). Which I believe causes the exhaust system to clog. It’s an engine flaw design I believe. The issues isn’t the converter but the oil consumption contributing to the…

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Car has 125,000 mi on it. This will be the 3rd catalytic converter in 2 years. Second one was March of 2022. I have excessive oil consumption (1QT every other week). Which I believe causes the exhaust system to clog. It’s an engine flaw design I believe. The issues isn’t the converter but the oil consumption contributing to the clogging. The vehicle actually had complete engine failure while I was driving on the interstate Dec 23, 2023 driving at 70 miles an hour! It was caused by the clogged converter! I could have died! Thank you.

NHTSA ODI #11567427

Mileage unknown · Jan 22, 2024
Unknown Or Other

With eco/turbo boost engaged, acceleration is intermittently delayed 2-4 seconds. This issue has endured for the last 2 years since I have owned this vehicle. After pulling onto a very busy main road, with power boost engaged and accelerator was fully engaged (to the floor) with NO response, the vehicle stays in place. After loo…

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With eco/turbo boost engaged, acceleration is intermittently delayed 2-4 seconds. This issue has endured for the last 2 years since I have owned this vehicle. After pulling onto a very busy main road, with power boost engaged and accelerator was fully engaged (to the floor) with NO response, the vehicle stays in place. After looking online, it appears that hundreds of other Hyundai customers have complained about this same defect, boiling it down to a dual clutch transmission. I took my vehicle to the dealership but they cannot repair this unless the acceleration delay happens while being test driven. This is a dangerous and unsafe feature, considering the vehicle has a eco boost system.

NHTSA ODI #11566995

Official recalls

3

21V727000 · Engine

Sep 17, 2021

Hyundai Motor America (Hyundai) is recalling certain 2017 Tucson and Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which can result in engine damage.

Consequence & remedy

Consequence: A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.

Remedy: Dealers will inspect the engine. If bearing damage is found, the engine will be replaced. Dealers will also install a software update containing a new Knock Sensor Detection System (KSDS). Repairs will be performed free of charge. Owners were notified of the defect on November 16, 2021. Owner notification letters were mailed January 15, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 209.

20V543000 · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

Sep 4, 2020

Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.

Consequence & remedy

Consequence: An engine compartment fire can increase the risk of injury or crash.

Remedy: Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.

16V842000 · Electrical System:wiring; Trailer Hitches

Nov 21, 2016

Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."

Consequence & remedy

Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.

Additional source detail variants (2)

Trailer Hitches

Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."

Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.

Electrical System:wiring

Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."

Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

DP22003 · Loss Of Motive Power

Opened Sep 12, 2022 · Closed Dec 12, 2023

Status: closed (inferred from source dates) · Engine

The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing.  There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

EA21003 · Engine Fires

Opened Dec 22, 2021 · Closed Feb 5, 2024

Status: closed (inferred from source dates) · Engine

On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles.  During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types.  The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine replacement.  Additionally, both manufacturers have been installing an engine control software modification known as Knock Sensor Detection Software (KSDS) which is intended to detect impending engine failure, alert the driver, and limit engine power (to lessen likelihood of engine failure).KSDS is being installed under recalls and non-safety field actions, and both companies have extended limited engine warranties (see recall files). On December 22, 2021, ODI upgraded PE19-003 and PE19-004 to this Engineering Analysis (EA21-003, covering both Hyundai and Kia) to evaluate the scope of the prior recalls related to engine failures/fires and the efficacy of the recall remedies for the recalls, as well as the long-term viability of related programs and non-safety field actions being conducted by Hyundai and Kia.  The former issue involved approximately 550,000 MY 2013 Hyundai Elantra, MY 2011 Kia Sorento, and MY 2012-2015 Kia Rio.  The latter issue involved approximately 2.5 million recalled vehicles, which have been identified as displaying potential remedy concerns: Hyundai recalls 15V-568, 17V-226, 20V-746, and 21V-727; and Kia recalls 17V-224, 19V-120, 20V-750, and 21V-844. Regarding the recall scope issue, among all of the scope vehicles identified at EA opening, ODI found only the MY 2011 Kia Sorento vehicles equipped with both the Theta II 2.4L 4-cylinder Multi-Point Injection (MPI) and the Lambda II 3.5L 6-cylinder MPI engines experienced relatively high rates of reported fires.  In December 2023, Kia issued recall 23V-877 that will cover about 80,000 MY 2011 Kia Sorento vehicles equipped with the Theta II 2.4L MPI engines.  The remedy will involve an inspection, and if necessary, a replacement of the engine, as well as the installation of KSDS.  It should be noted that in 2021 these vehicles were included in a KSDS product improvement campaign with warranty extension.  For the MY 2011 Sorento vehicles equipped with the Lambda II 3.5L engines, ODI believes that future engine failures/fires involving these vehicles will likely be due to a lax in adhering to the proper or scheduled engine maintenance (regular engine oil changes), rather than a design or manufacturing engine issue. Regarding the issue of the efficacy of the recall remedies, ODI found the majority of the recalled Hyundai and Kia vehicles, by model, experienced lower reported fire rates after the remedies were applied.  Furthermore, ODI found that for most vehicles that did not receive the recall remedies, by model, experienced relatively high fire rates.  To address this problem, Hyundai informed ODI in December 2023, that it will renotify all of its owners covered by the Hyundai recalls of engine failures/fires every 8 months for the next 3 years.  In December 2023, Kia stated that it will renotify the majority of its owners every 8 months for the next 3 years.Several previously recalled Kia models are excluded from the renotification due to their lower reported rates of engine fires.  Overall, the renotification actions will help to increase the recall completion rates, thus reduce the frequency of engine fires in the future. In view of the recall action being taken by Kia and renotification actions being taken by both Kia and Hyundai, ODI is closing this Engineering Analysis.  Also, both companies have been released from the 2020-iniated Consent Orders (Kia since November 2022 and Hyundai since November 2023).  The agency reserves the right to take additional action if warranted by future circumstances.  To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

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