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2017 Hyundai Tucson

Owner reports · Recalls · Investigations

More warning signs than most Tucson years

Owner complaints for the 2017 Hyundai Tucson are substantially higher than the model-year median of 180.5.

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When problems were reported

Mileage at the reported incident

437 reports with mileage · 647 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 594 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 289 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Vehicle Speed Control. Review the 87 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

13 crash reports26 fire reports12 injury reports

Unknown Or Other complaints

138 reports
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1 miles · Feb 11, 2019
Electronic Stability Control (esc)Power TrainUnknown Or Other

TAKARA RECALL. MY VEHICLE WAS PARKED I STARTED THE ENGINE. I NOTICED ON THE DASHBOARD IT SAID BATTERY LOW AND MY CAR STARTED TO GO IN REVERSE SLOWLY EVEN THOUGH I HAD MY CAR STILL IN PARK AND MY FOOT ON THE BRAKE. I TURNED MY CAR ON AND OFF SEVERAL TIMES AS IT WAS SLOWLY GOING IN REVERSE AND I CHANGE THE GEAR FROM PARK TO DRIVE …

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TAKARA RECALL. MY VEHICLE WAS PARKED I STARTED THE ENGINE. I NOTICED ON THE DASHBOARD IT SAID BATTERY LOW AND MY CAR STARTED TO GO IN REVERSE SLOWLY EVEN THOUGH I HAD MY CAR STILL IN PARK AND MY FOOT ON THE BRAKE. I TURNED MY CAR ON AND OFF SEVERAL TIMES AS IT WAS SLOWLY GOING IN REVERSE AND I CHANGE THE GEAR FROM PARK TO DRIVE TO MOVE FORWARD AND IT STILL WENT BACKWARDS. FINALLY THE CAR CAME TO A STOP I TURNED OFF THE CAR AGAIN AND IT STARTED NORMALLY. THIS IS WHY I'M WRITING TO YOU TODAY THAT MY COMPUTER SCREEN ON MY DASHBOARD TOLD ME THE BATTERY WAS LOW AND IT DID GO IN REVERSE EVEN WHEN THE CAR WAS IN PARK AND MY FOOT WAS ON THE BREAK.

NHTSA ODI #11176418

400 miles · Jan 29, 2019
Unknown Or Other

STARTING OUT FROM A COMPLETE SROP THE ENGINE OR TRANMISSION HESITATES, THEN FIRES UP QUICKLY PROPELLING YOU FORWARD. IT HAS CAUSED NEAR MISSES WHEN WE PULL OUT INTO TRAFFIC. WE PURCHASED THE CAR NEW IN LATE DEC 2016 AND RETURNED TO DEALER 3 MONTHS LATER REPORTING THIS ISSUE. ITS BEEN BACK 3 TIMES TOTAL. NOW I'M READING THAT HYU…

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STARTING OUT FROM A COMPLETE SROP THE ENGINE OR TRANMISSION HESITATES, THEN FIRES UP QUICKLY PROPELLING YOU FORWARD. IT HAS CAUSED NEAR MISSES WHEN WE PULL OUT INTO TRAFFIC. WE PURCHASED THE CAR NEW IN LATE DEC 2016 AND RETURNED TO DEALER 3 MONTHS LATER REPORTING THIS ISSUE. ITS BEEN BACK 3 TIMES TOTAL. NOW I'M READING THAT HYUNDAI HAS BEEN AWARE OF THIS PROBLEM AND REFUSES TO GIVE ANY RELIEF TO OWNERS OF THE TUSCONS AND OTHER CROSSOVERS HAVING THE SAME PROBLEMS. IT IS A SERIOUS SAFETY HAZARD GUARANTEED TO SERIOUSLY INJUE, MAME OR KILL PEOPLE. I SEE COMPLAINTS FROM ALL OVER THE U.S., SO ITS NOT SOMETHING WEATHER RELATED OR ALTITUDE RELATED AS OTHERS HAVE BEEN TOLD BY THEIR DEALERS SERVICE DEPTS.

NHTSA ODI #11172743

16,000 miles · Jan 11, 2019
EngineUnknown Or OtherVehicle Speed Control

WHILE DRIVING I HAVE NOTICED THAT WHEN I BEGIN TO ACCELERATE AFTER A COMPLETE STOP MY CAR JERKS FORWARD AND DOESN'T CATCH. IT'S ALMOST AS IF THE VEHICLE STALLS BEFORE MOVING FORWARD, THIS HAPPENS WHEN MOVING FORWARD OR REVERSING FROM A COMPLETE STOP. I HAVEN'T BEEN ABLE TO GET A RESPONSE TO THE ISSUE FROM THE DEALERSHIP THOUGH I…

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WHILE DRIVING I HAVE NOTICED THAT WHEN I BEGIN TO ACCELERATE AFTER A COMPLETE STOP MY CAR JERKS FORWARD AND DOESN'T CATCH. IT'S ALMOST AS IF THE VEHICLE STALLS BEFORE MOVING FORWARD, THIS HAPPENS WHEN MOVING FORWARD OR REVERSING FROM A COMPLETE STOP. I HAVEN'T BEEN ABLE TO GET A RESPONSE TO THE ISSUE FROM THE DEALERSHIP THOUGH I'VE LET THEM KNOW THERE IS AN ISSUE MULTIPLE TIMES OVER THE PAST 3 MONTHS.

NHTSA ODI #11166477

22,880 miles · Dec 11, 2018
Unknown Or Other

WHILE I DRIVE, MY TUCSON STALLS. I'M NOT SURE WHY. BUT IT STALLS AND IT TAKES AWHILE FOR IT TO SHIFT THROUGH GEARS. I HAVE STALLED ON HILLS AND AROUND TURNS.

NHTSA ODI #11160682

12,800 miles · Dec 6, 2018
Power TrainUnknown Or OtherVehicle Speed Control

TRAFFIC WAS CLEAR AND ATTEMPTED TO TURN LEFT. WHILE DOING SO, THE VEHICLE ABRUPTLY STALLED AND I COULD NOT ACCELERATE TO MY LANE, CAUSING BRIEF PANIC SINCE I WAS IN THE VEHICLE WITH MY BABY AND A FREIGHTLINER WAS NOW APPROACHING. THE VEHICLE RESPONDED IN THE SAME MANNER WHILE MY HUSBAND DROVE IT SEVERAL DAYS LATER. ADDITIONALLY,…

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TRAFFIC WAS CLEAR AND ATTEMPTED TO TURN LEFT. WHILE DOING SO, THE VEHICLE ABRUPTLY STALLED AND I COULD NOT ACCELERATE TO MY LANE, CAUSING BRIEF PANIC SINCE I WAS IN THE VEHICLE WITH MY BABY AND A FREIGHTLINER WAS NOW APPROACHING. THE VEHICLE RESPONDED IN THE SAME MANNER WHILE MY HUSBAND DROVE IT SEVERAL DAYS LATER. ADDITIONALLY, THERE WAS A HORRENDOUS SMELL COMING FROM THE VEHICLE AS WE TRAVELED IN TRAFFIC AT ABOUT 3MPH OR LESS. MY HUSBAND AND I WERE ON EDGE AND JUST WANTED TO GET HOME SAFELY WITHOUT ANY FURTHER ISSUES WITH THE TUCSON. WE PURCHASED THE VEHICLE FROM HYUNDAI OF LONGVIEW ON NOVEMBER 29, 2017.

NHTSA ODI #11156662

18,000 miles · Oct 20, 2018
EngineFuel/propulsion SystemUnknown Or Other

VEHICLE FREQUENTLY, INTERMITTENTLY, STALLS DURING TAKE OFF FROM A STOP. WHEN ACCELERATING FROM A STOP SIGN OR TRAFFIC LIGHT VEHICLE WILL SIMPLY ROLL AS IF IT IS FREELY ROLLING IN NEUTRAL BUT IS NOT RECEIVING ANY POWER OR ACCELERATION FROM THE ENGINE FOR APPROXIMATELY 3 TO 5 SECONDS BEFORE ENGINE/DRIVETRAIN ENGAUGES AND VEHICLE …

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VEHICLE FREQUENTLY, INTERMITTENTLY, STALLS DURING TAKE OFF FROM A STOP. WHEN ACCELERATING FROM A STOP SIGN OR TRAFFIC LIGHT VEHICLE WILL SIMPLY ROLL AS IF IT IS FREELY ROLLING IN NEUTRAL BUT IS NOT RECEIVING ANY POWER OR ACCELERATION FROM THE ENGINE FOR APPROXIMATELY 3 TO 5 SECONDS BEFORE ENGINE/DRIVETRAIN ENGAUGES AND VEHICLE ACCELERATES. THIS CREATES AN EXTREME SAFETY HAZARD WHEN YOU HAVE THE VEHICLE IN AN INTERSECTION AND ACCELERATE TO MAKE A LEFT TURN IN A GAP IN TRAFFIC AND END STUCK IN THE INTERSECTION OR IN FRONT OF AN ONCOMING VEHICLE BECAUSE THE VEHICLE IS ONLY ROLLING AND NOT ACCELERATING. THIS ISSUE HAS BEEN REPORTED TO HYUNDAI USA CORPORATE WHO HAS CHOSEN NOT OFFER ANY REMEDY AND HAS IT STATED TO ME THIS IS A "CHARACTERISTIC OF MY VEHICLE.". HYUNDAI USA HAS CONTINUALLY REFERRED ME BACK TO THE DEALERSHIP, WHO DOES NOT HAVE A FIX FOR THIS ISSUE. HYUNDAI USA HAS EVEN PLACE THE BLAME FOR THIS ISSUE ON THE DEALERSHIP. HOWEVER THE ISSUE HERE IS THAT HYUNDAI USA ENGINEERS HAVE NOT ADMITTED TO HAVING THIS PROBLEM OR CREATED A FIX TO THIS PROBLEM TO ROLL OUT TO THE DEALERSHIP TO ALLOW THEM TO REMEDY THIS PROBLEM. THIS IDENTICAL ISSUE HAS BEEN REPORTED AND ISSUED AS A RECALL IN PRIOR MODELS OF THIS VEHICLE, YET HYUNDAI REFUSES TO DO ANYTHING ON THIS MODEL

NHTSA ODI #11141553

Mileage unknown · Feb 24, 2018
Unknown Or Other

I LEASED THIS CAR LESS THAN A YEAR AGO AND IT WAS DRIVING FINE IN THE BEGINNING. NOW IT HESITATES GO AFTER I STOP. I ALMOST GOT KILLED MAKING A LEFT TURN INTO ON COMING TRAFFIC WHICH I HAVE TO DO EVERY SINGLE DAY LEAVING WORK AND THE CAR DOESNT CHANGE GEARS RIGHT AWAY. IT TAKES 3-25 SECONDS TO ACCELERATE. IT IS SUPER DANGEROUS I…

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I LEASED THIS CAR LESS THAN A YEAR AGO AND IT WAS DRIVING FINE IN THE BEGINNING. NOW IT HESITATES GO AFTER I STOP. I ALMOST GOT KILLED MAKING A LEFT TURN INTO ON COMING TRAFFIC WHICH I HAVE TO DO EVERY SINGLE DAY LEAVING WORK AND THE CAR DOESNT CHANGE GEARS RIGHT AWAY. IT TAKES 3-25 SECONDS TO ACCELERATE. IT IS SUPER DANGEROUS I AM AFRAID I MIGHT GET KILLED LEAVING MY JOB ONE DAY. IT DOES THE SAME THING WHEN ACCELATING FROM A LIGHT. IT ALSO VIBRATES WHILE IM DRIVING. HYUNDAI WONT DO ANYTHING ABOUT IT AND IM REALLY SCARED TO DRIVE THIS CAR THAT I PAY A LOT OF MONEY FOR EVERY MONTH. IT DRIVES LIKE A 15 YR OLD CAR ALL OF A SUDDEN AND I DONT KNOW WHAT TO DO WITH IT SINCE IM IN THIS LEASE FOR ANOTHER 2 YEARS AND SOME CHANGE. IT ALSO JERKS AFTER TAKING OFF. IT IS VERY HAZARDOUS WHEN MAKING A LEFT TURN IF I DONT LEAVE ENOUGH TIME I WILL GET HIT BY A CAR.

NHTSA ODI #11074632

400 miles · Feb 13, 2018
Electrical SystemUnknown Or Other

MY CAR WAS PARKED IN MY DRIVEWAY. I ONLY HAD IT LESS THAN A MONTH (NEW). I TRIED TO REMOTE START IT & IT WOULDNT WORK. I WENT OUTSIDE TO START IT & IT WOULDN'T TURN OVER, ALL LIGHTS ON DASH WERE LIT UP. I LIFTED MY HOOD- A SQUIRREL NEST WAS BUILT UNDER HOOD. WIRING HARNESS CHEWED UP, INSULATION UNDER MY HOOD RIPPED OFF, NUMEROUS…

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MY CAR WAS PARKED IN MY DRIVEWAY. I ONLY HAD IT LESS THAN A MONTH (NEW). I TRIED TO REMOTE START IT & IT WOULDNT WORK. I WENT OUTSIDE TO START IT & IT WOULDN'T TURN OVER, ALL LIGHTS ON DASH WERE LIT UP. I LIFTED MY HOOD- A SQUIRREL NEST WAS BUILT UNDER HOOD. WIRING HARNESS CHEWED UP, INSULATION UNDER MY HOOD RIPPED OFF, NUMEROUS AREAS OF HARD PLASTIC COVERING MY HEADLIGHT UNDER HOOD AND ALONG INSIDE FRAME OF CAR ALL CHEWED UP. ALL THINGS CHEWED WERE MADE OF SOY BASED MATERIALS.I HAD MY CAR TOWED TO MY MECHANIC, NOT HYUNDAI DUE TO THE FACT THAT THEY DON'T ACCEPT RESPONSIBILITY. I HAD SIMILAR PROBLEMS (3X) W/MY HONDA 2014 CRV THAT'S WHY I GOT RID OF IT. I WAS TOLD BY BOTH HONDA & HYUNDAI "ITS NOT COVERED, IT'S NOT A MANUFACTURING DEFECT, IT'S CAUSED BY OUTSIDE CIRCUMSTANCES/ RODENTS. USE YOUR AUTO INSURANCE". THIS IS A MANUFACTURING DEFECT BECAUSE THEY USE SOY WHICH ATTRACTS THESE RODENTS. SOY WIRING HARNESSES SHOULD BE BANNED AND RECALLS INSTITUTED TO REMEDY THE PROBLEM BY EITHER REPLACING THE HARNESSES WITH STANDARD SYNTHETIC NON-EDIBLE POLYMERS AS APPROPRIATE TO THE SPECIFIC APPLICATION, OR PROVIDING COATINGS THAT PROVABLY PREVENT RODENTS FROM CONSUMING THE INSULATION OVER THE LIFESPAN OF THE VEHICLE. I CAN'T EVEN PARK IN MY OWN DRIVEWAY FOR FEAR OF MORE DAMAGE THAT I HAVE TO PAY FOR DUE TO THE USE OF SOY. THIS PROBLEM IS ALL OVER THE INTERNET CAUSED BY SOY USED BY VARIOUS CAR MAKERS. PLEASE DO SOMETHING ABOUT THIS ASAP.

NHTSA ODI #11072798

2,000 miles · Jan 18, 2018
Unknown Or Other

WHEN YOU GO TO PASS OR INCREASE SPEED THE RPM'S GO UP BUT NO ACCELERATION, EVEN AT LOW SPEED YOU HAVE NO ACCELERATION. I DO NOT WANT TO DRIVE MY VEHICLE. THIS IS AN ACCIDENT WAITING TO HAPPEN. WE TOOK CAR TO DEALER TWICE AND THEY COULD NOT DUPLICATE THIS. IT HAPPENED THE THIRD TIME AND WE TOOK IT TO DEALER AND WHILE MY HUSBAND …

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WHEN YOU GO TO PASS OR INCREASE SPEED THE RPM'S GO UP BUT NO ACCELERATION, EVEN AT LOW SPEED YOU HAVE NO ACCELERATION. I DO NOT WANT TO DRIVE MY VEHICLE. THIS IS AN ACCIDENT WAITING TO HAPPEN. WE TOOK CAR TO DEALER TWICE AND THEY COULD NOT DUPLICATE THIS. IT HAPPENED THE THIRD TIME AND WE TOOK IT TO DEALER AND WHILE MY HUSBAND WAS DRIVING TO DEALERSHIP IT HAPPENED AGAIN. IT HAS HAPPENED ON INTERSTATE AND LOCAL TOWN ROADS. WE JUST PURCHASED THIS VEHICLE IN NOVEMBER OF 2017. SO NOW FOUR TIMES FOR THE SAME ISSUE. THIS IS A VERY SERIOUS PROBLEM WITH THIS VEHICLE!!!!!

NHTSA ODI #11063439

200 miles · Jan 4, 2018
SuspensionUnknown Or OtherWheels

THERE IS A CONSTANT SHAKING AND VIBRATION IN THE FRONT PASSENGER TIRE I DON'T KNOW IF IT'S THE STABILITY TRACTION OR WHAT MOSTLY HAPPENS AT ABOUT 65 MILES PER HOUR ON THE HIGHWAY AND WHEN I WENT TO TEST DRIVE A SECOND 2007 HYUNDAI TUCSON NIGHT VERSION IT FRONT END WAS EVEN MORE SHAKY

NHTSA ODI #11058501

Official recalls

3

21V727000 · Engine

Sep 17, 2021

Hyundai Motor America (Hyundai) is recalling certain 2017 Tucson and Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which can result in engine damage.

Consequence & remedy

Consequence: A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.

Remedy: Dealers will inspect the engine. If bearing damage is found, the engine will be replaced. Dealers will also install a software update containing a new Knock Sensor Detection System (KSDS). Repairs will be performed free of charge. Owners were notified of the defect on November 16, 2021. Owner notification letters were mailed January 15, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 209.

20V543000 · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

Sep 4, 2020

Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.

Consequence & remedy

Consequence: An engine compartment fire can increase the risk of injury or crash.

Remedy: Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.

16V842000 · Electrical System:wiring; Trailer Hitches

Nov 21, 2016

Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."

Consequence & remedy

Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.

Additional source detail variants (2)

Trailer Hitches

Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."

Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.

Electrical System:wiring

Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."

Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

DP22003 · Loss Of Motive Power

Opened Sep 12, 2022 · Closed Dec 12, 2023

Status: closed (inferred from source dates) · Engine

The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing.  There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

EA21003 · Engine Fires

Opened Dec 22, 2021 · Closed Feb 5, 2024

Status: closed (inferred from source dates) · Engine

On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles.  During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types.  The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine replacement.  Additionally, both manufacturers have been installing an engine control software modification known as Knock Sensor Detection Software (KSDS) which is intended to detect impending engine failure, alert the driver, and limit engine power (to lessen likelihood of engine failure).KSDS is being installed under recalls and non-safety field actions, and both companies have extended limited engine warranties (see recall files). On December 22, 2021, ODI upgraded PE19-003 and PE19-004 to this Engineering Analysis (EA21-003, covering both Hyundai and Kia) to evaluate the scope of the prior recalls related to engine failures/fires and the efficacy of the recall remedies for the recalls, as well as the long-term viability of related programs and non-safety field actions being conducted by Hyundai and Kia.  The former issue involved approximately 550,000 MY 2013 Hyundai Elantra, MY 2011 Kia Sorento, and MY 2012-2015 Kia Rio.  The latter issue involved approximately 2.5 million recalled vehicles, which have been identified as displaying potential remedy concerns: Hyundai recalls 15V-568, 17V-226, 20V-746, and 21V-727; and Kia recalls 17V-224, 19V-120, 20V-750, and 21V-844. Regarding the recall scope issue, among all of the scope vehicles identified at EA opening, ODI found only the MY 2011 Kia Sorento vehicles equipped with both the Theta II 2.4L 4-cylinder Multi-Point Injection (MPI) and the Lambda II 3.5L 6-cylinder MPI engines experienced relatively high rates of reported fires.  In December 2023, Kia issued recall 23V-877 that will cover about 80,000 MY 2011 Kia Sorento vehicles equipped with the Theta II 2.4L MPI engines.  The remedy will involve an inspection, and if necessary, a replacement of the engine, as well as the installation of KSDS.  It should be noted that in 2021 these vehicles were included in a KSDS product improvement campaign with warranty extension.  For the MY 2011 Sorento vehicles equipped with the Lambda II 3.5L engines, ODI believes that future engine failures/fires involving these vehicles will likely be due to a lax in adhering to the proper or scheduled engine maintenance (regular engine oil changes), rather than a design or manufacturing engine issue. Regarding the issue of the efficacy of the recall remedies, ODI found the majority of the recalled Hyundai and Kia vehicles, by model, experienced lower reported fire rates after the remedies were applied.  Furthermore, ODI found that for most vehicles that did not receive the recall remedies, by model, experienced relatively high fire rates.  To address this problem, Hyundai informed ODI in December 2023, that it will renotify all of its owners covered by the Hyundai recalls of engine failures/fires every 8 months for the next 3 years.  In December 2023, Kia stated that it will renotify the majority of its owners every 8 months for the next 3 years.Several previously recalled Kia models are excluded from the renotification due to their lower reported rates of engine fires.  Overall, the renotification actions will help to increase the recall completion rates, thus reduce the frequency of engine fires in the future. In view of the recall action being taken by Kia and renotification actions being taken by both Kia and Hyundai, ODI is closing this Engineering Analysis.  Also, both companies have been released from the 2020-iniated Consent Orders (Kia since November 2022 and Hyundai since November 2023).  The agency reserves the right to take additional action if warranted by future circumstances.  To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

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