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2017 Hyundai Tucson

Owner reports · Recalls · Investigations

More warning signs than most Tucson years

Owner complaints for the 2017 Hyundai Tucson are substantially higher than the model-year median of 180.5.

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When problems were reported

Mileage at the reported incident

437 reports with mileage · 647 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 594 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 289 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Vehicle Speed Control. Review the 87 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

13 crash reports26 fire reports12 injury reports

Power Train complaints

289 reports
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Mileage unknown · May 3, 2024
Power Train

My engine began consuming oil at a faster rate. My miles per gallon decreased. Then while driving, my engine lost power, and then the check engine light came on without warning. Pulled into the closet mechanic (less than 2 miles) and mechanic found that I had lost all compression in cylinder 3 of my engine and that there was a l…

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My engine began consuming oil at a faster rate. My miles per gallon decreased. Then while driving, my engine lost power, and then the check engine light came on without warning. Pulled into the closet mechanic (less than 2 miles) and mechanic found that I had lost all compression in cylinder 3 of my engine and that there was a large carbon build up. My engine just failed. I bring my Tucson in every 5000 miles for service.

NHTSA ODI #11586880

100,420 miles · Dec 14, 2023
Power Train

The contact owns a 2017 Hyundai Tucson. The contact stated while driving approximately 50 MPH, the vehicle lost motive power and the transmission shifted inadvertently. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission needed to be replac…

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The contact owns a 2017 Hyundai Tucson. The contact stated while driving approximately 50 MPH, the vehicle lost motive power and the transmission shifted inadvertently. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission needed to be replaced. The manufacturer was not notified of the failure. The vehicle was repaired, but the failure persisted. The failure mileage was approximately 100,420.

NHTSA ODI #11560098

Mileage unknown · Dec 9, 2023
EnginePower Train

Appears to be an issue with the Dual Clutch Transmission. Makes the suv jolt after starting, waiting in traffic/red light and/or randomly driving around. Speed is not a determine factor in causing this “jolt”, for it happens at any rate of speed. Fear is the suv will randomly just stall and/or completely give out while driving, …

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Appears to be an issue with the Dual Clutch Transmission. Makes the suv jolt after starting, waiting in traffic/red light and/or randomly driving around. Speed is not a determine factor in causing this “jolt”, for it happens at any rate of speed. Fear is the suv will randomly just stall and/or completely give out while driving, especially on the highway!

NHTSA ODI #11559312

Mileage unknown · Dec 7, 2023
Power Train

The DCT transmission shudders when first accelerating then smoothing out . it also at times will not accelerate at all for several seconds. This can be very dangerous while pulling out into traffic because it doesn't do it all the time.The dealer does know about the problem and has been confirmed . No warning lamps .

NHTSA ODI #11558937

Mileage unknown · Nov 29, 2023
EnginePower TrainUnknown Or Other

Vehicle doesn't want to accelerate when it is suppose to. Press on the gas pedal and it goes to the floor and when it does decide to accelerate it erratic. VERY scary and unsafe. Has almost gotten my daughter and I in an accident.

NHTSA ODI #11557555

Mileage unknown · Nov 9, 2023
EnginePower TrainUnknown Or Other

When I'm stopped at a light and go to push on the gas, the vehicle doesn't move, then all of a sudden it just takes off. Next the exterior driver side door handle doesn't open I have to pull on it a few times then it opens, there's like a delay. There are tones of complaints online about this, it's like the 2017 model's were ju…

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When I'm stopped at a light and go to push on the gas, the vehicle doesn't move, then all of a sudden it just takes off. Next the exterior driver side door handle doesn't open I have to pull on it a few times then it opens, there's like a delay. There are tones of complaints online about this, it's like the 2017 model's were just looked over when it came to SAFETY. My car only has 70K. Thank you.

NHTSA ODI #11554417

Mileage unknown · Nov 9, 2023
EnginePower Train

Cracked cylinder wall in engine, after major oil consumption issues, complaints filed with dealership, corporate offices, did oil consumption tests and further hyundai corporate recommended an engine clean out which helped for a while however last year they had to replace my catalytic converter because it was "clogged", but stil…

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Cracked cylinder wall in engine, after major oil consumption issues, complaints filed with dealership, corporate offices, did oil consumption tests and further hyundai corporate recommended an engine clean out which helped for a while however last year they had to replace my catalytic converter because it was "clogged", but still maintain that it didn't have to do with the oil consumption issue. No warning lights came on engine just wouldnt accelerate properly when pulling out in traffic, made noises and would not perform as it should. I have all service records pertaining to this vehicle since we have owned it. Dealership is wanting us to pay 8k for repairs because hyundai says its not covered under the recall .

NHTSA ODI #11554299

Mileage unknown · Oct 28, 2023
Power Train

As I was turning a corner the transmission seemed to disengaged; when I attempted to accelerate the car would not respond. It felt as though the car had shifted into neutral even though it is an automatic transmission and I had not made any adjustment. Very dangerous in I was in sn intersection and traffic behind and around me …

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As I was turning a corner the transmission seemed to disengaged; when I attempted to accelerate the car would not respond. It felt as though the car had shifted into neutral even though it is an automatic transmission and I had not made any adjustment. Very dangerous in I was in sn intersection and traffic behind and around me had no indication that my car had lost all power to move on its own accord. There could very likely have been collisions.

NHTSA ODI #11552386

Mileage unknown · Oct 25, 2023
Power TrainCrash

My concern is who is going to pay for the damage to my car? I initiated a claim with Hyundai due to my car malfunctioning at a stoplight, the light turned green and I gently pressed the accelerator and it lurched forward and smashed into the car in front of me. I had taken my car in multiple times telling them the accelerator st…

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My concern is who is going to pay for the damage to my car? I initiated a claim with Hyundai due to my car malfunctioning at a stoplight, the light turned green and I gently pressed the accelerator and it lurched forward and smashed into the car in front of me. I had taken my car in multiple times telling them the accelerator sticks and hesitates. Each time they told me nothing was wrong with it. I researched online and I found many people were having this same issue with the accelerator in the 2017 Hyundai Tucson. I was also told there is a software update available to help with this. The service department at the Dealership said there is not one. I have an appointment with the Hyundai service department on 12/20, I need to know who is going to pay for my car.

NHTSA ODI #11551814

Mileage unknown · Oct 17, 2023
Power TrainUnknown Or Other

This car has a the 7 speed DCT. This transmission is VERY unsafe. I have been fighting with the transmission losing power and being jerky for the last year or so. After looking online I found that EVERYONE with this transmission is having the issue. You never know when you will have power and it has almost got me into a major ac…

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This car has a the 7 speed DCT. This transmission is VERY unsafe. I have been fighting with the transmission losing power and being jerky for the last year or so. After looking online I found that EVERYONE with this transmission is having the issue. You never know when you will have power and it has almost got me into a major accident several times. There was a Class action lawsuit agains Hyundai in 2016 for the DCT transmission and they Hyundai lost. Yet they still put the same unsafe transmission in the 2017 and said they fixed it. Hyundai needs to be held accountable for lying to the consumer as well as putting the consumer in an unsafe situation.

NHTSA ODI #11550364

Official recalls

3

21V727000 · Engine

Sep 17, 2021

Hyundai Motor America (Hyundai) is recalling certain 2017 Tucson and Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which can result in engine damage.

Consequence & remedy

Consequence: A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.

Remedy: Dealers will inspect the engine. If bearing damage is found, the engine will be replaced. Dealers will also install a software update containing a new Knock Sensor Detection System (KSDS). Repairs will be performed free of charge. Owners were notified of the defect on November 16, 2021. Owner notification letters were mailed January 15, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 209.

20V543000 · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

Sep 4, 2020

Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.

Consequence & remedy

Consequence: An engine compartment fire can increase the risk of injury or crash.

Remedy: Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.

16V842000 · Electrical System:wiring; Trailer Hitches

Nov 21, 2016

Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."

Consequence & remedy

Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.

Additional source detail variants (2)

Trailer Hitches

Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."

Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.

Electrical System:wiring

Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."

Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

DP22003 · Loss Of Motive Power

Opened Sep 12, 2022 · Closed Dec 12, 2023

Status: closed (inferred from source dates) · Engine

The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing.  There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

EA21003 · Engine Fires

Opened Dec 22, 2021 · Closed Feb 5, 2024

Status: closed (inferred from source dates) · Engine

On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles.  During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types.  The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine replacement.  Additionally, both manufacturers have been installing an engine control software modification known as Knock Sensor Detection Software (KSDS) which is intended to detect impending engine failure, alert the driver, and limit engine power (to lessen likelihood of engine failure).KSDS is being installed under recalls and non-safety field actions, and both companies have extended limited engine warranties (see recall files). On December 22, 2021, ODI upgraded PE19-003 and PE19-004 to this Engineering Analysis (EA21-003, covering both Hyundai and Kia) to evaluate the scope of the prior recalls related to engine failures/fires and the efficacy of the recall remedies for the recalls, as well as the long-term viability of related programs and non-safety field actions being conducted by Hyundai and Kia.  The former issue involved approximately 550,000 MY 2013 Hyundai Elantra, MY 2011 Kia Sorento, and MY 2012-2015 Kia Rio.  The latter issue involved approximately 2.5 million recalled vehicles, which have been identified as displaying potential remedy concerns: Hyundai recalls 15V-568, 17V-226, 20V-746, and 21V-727; and Kia recalls 17V-224, 19V-120, 20V-750, and 21V-844. Regarding the recall scope issue, among all of the scope vehicles identified at EA opening, ODI found only the MY 2011 Kia Sorento vehicles equipped with both the Theta II 2.4L 4-cylinder Multi-Point Injection (MPI) and the Lambda II 3.5L 6-cylinder MPI engines experienced relatively high rates of reported fires.  In December 2023, Kia issued recall 23V-877 that will cover about 80,000 MY 2011 Kia Sorento vehicles equipped with the Theta II 2.4L MPI engines.  The remedy will involve an inspection, and if necessary, a replacement of the engine, as well as the installation of KSDS.  It should be noted that in 2021 these vehicles were included in a KSDS product improvement campaign with warranty extension.  For the MY 2011 Sorento vehicles equipped with the Lambda II 3.5L engines, ODI believes that future engine failures/fires involving these vehicles will likely be due to a lax in adhering to the proper or scheduled engine maintenance (regular engine oil changes), rather than a design or manufacturing engine issue. Regarding the issue of the efficacy of the recall remedies, ODI found the majority of the recalled Hyundai and Kia vehicles, by model, experienced lower reported fire rates after the remedies were applied.  Furthermore, ODI found that for most vehicles that did not receive the recall remedies, by model, experienced relatively high fire rates.  To address this problem, Hyundai informed ODI in December 2023, that it will renotify all of its owners covered by the Hyundai recalls of engine failures/fires every 8 months for the next 3 years.  In December 2023, Kia stated that it will renotify the majority of its owners every 8 months for the next 3 years.Several previously recalled Kia models are excluded from the renotification due to their lower reported rates of engine fires.  Overall, the renotification actions will help to increase the recall completion rates, thus reduce the frequency of engine fires in the future. In view of the recall action being taken by Kia and renotification actions being taken by both Kia and Hyundai, ODI is closing this Engineering Analysis.  Also, both companies have been released from the 2020-iniated Consent Orders (Kia since November 2022 and Hyundai since November 2023).  The agency reserves the right to take additional action if warranted by future circumstances.  To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

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