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2017 Hyundai Tucson

Owner reports · Recalls · Investigations

More warning signs than most Tucson years

Owner complaints for the 2017 Hyundai Tucson are substantially higher than the model-year median of 180.5.

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When problems were reported

Mileage at the reported incident

437 reports with mileage · 647 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 594 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 289 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Vehicle Speed Control. Review the 87 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

13 crash reports26 fire reports12 injury reports

Power Train complaints

289 reports
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3,000 miles · Oct 31, 2018
Power Train

TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE STOPPED AT TRAFFIC LIGHTS, THE RPM REVVED UP AND THE VEHICLE INDEPENDENTLY ACCELERATED. THE VEHICLE WAS TAKEN TO HENDERSON HYUNDAI SUPERSTORE (460 N BOULDER HWY, HENDERSON, NV 89015, (702) 766-6838) TO BE DIAGNOSED. THE CONTACT WAS INF…

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TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE STOPPED AT TRAFFIC LIGHTS, THE RPM REVVED UP AND THE VEHICLE INDEPENDENTLY ACCELERATED. THE VEHICLE WAS TAKEN TO HENDERSON HYUNDAI SUPERSTORE (460 N BOULDER HWY, HENDERSON, NV 89015, (702) 766-6838) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION OPERATED AS INTENDED AND SUCH WAS THE CHARACTERISTIC OF THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

NHTSA ODI #11144458

Mileage unknown · Oct 29, 2018
Fuel/propulsion SystemPower Train

I'M WRITING THIS IN REGARD TO THE ISSUE I AM HAVING WITH OUR TUCSON WE BOUGHT NEW ABOUT 2 YEARS AGO. FROM EARLY ON IT SEEMED THE TRANSMISSION LOSES POWER/ CHUGS. HYUNDAI SENT OUT A SURVEY ABOUT A MONTH AFTER WE BOUGHT THE CAR AND I STATED MY ISSUES THEN. MY WIFE HAS HAD IT IN THE DEALERSHIP TO HAVE THIS LOOKED AT NUMEROUS OF TI…

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I'M WRITING THIS IN REGARD TO THE ISSUE I AM HAVING WITH OUR TUCSON WE BOUGHT NEW ABOUT 2 YEARS AGO. FROM EARLY ON IT SEEMED THE TRANSMISSION LOSES POWER/ CHUGS. HYUNDAI SENT OUT A SURVEY ABOUT A MONTH AFTER WE BOUGHT THE CAR AND I STATED MY ISSUES THEN. MY WIFE HAS HAD IT IN THE DEALERSHIP TO HAVE THIS LOOKED AT NUMEROUS OF TIMES JUST TO BE TOLD THEY RESET THE TRANSMISSION, CAN'T FIND THE ISSUE OR HYUNDAI IS AWARE OF THIS ISSUE AND LOOKING INTO IT. BUT LOOKING IN TO THIS ONLINE SEEMS THIS HAS BEEN GOING ON FOR QUITE SOME TIME. THIS ISSUE IS A SAFETY CONCERN AS IT LOSES POWER/ CHUGS WHEN TURNING LEFT IN TO ONCOMING TRAFFIC OR WHEN PASSING SOMEONE. AT THIS POINT SEEMS HYUNDAI USA IS GIVING US (AND OTHERS ACCORDING TO ONLINE) THE RUN AROUND. I WOULD LIKE TO GET THIS ISSUE RESOLVED QUICKLY.

NHTSA ODI #11143740

1,500 miles · Oct 11, 2018
Power Train

THIS CAR STALLS INTERMITTENTLY WHEN ACCELERATING FROM A STOPPING POSITION TO A MOVING POSITION. I'VE STOPPED AT A STOP SIGN AND WHEN I PUSH THE PEDAL TO ACCELERATE THE CAR PAUSES OR HESITATES. AFTER A FEW SECONDS, THE CAR THRUSTS FORWARD, THAT THAT HESITATION IS SCARY AND NOT SAFE. THIS ALSO HAS HAPPENED WHILST IN TRAFFIC. AS TR…

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THIS CAR STALLS INTERMITTENTLY WHEN ACCELERATING FROM A STOPPING POSITION TO A MOVING POSITION. I'VE STOPPED AT A STOP SIGN AND WHEN I PUSH THE PEDAL TO ACCELERATE THE CAR PAUSES OR HESITATES. AFTER A FEW SECONDS, THE CAR THRUSTS FORWARD, THAT THAT HESITATION IS SCARY AND NOT SAFE. THIS ALSO HAS HAPPENED WHILST IN TRAFFIC. AS TRAFFIC BUILDS IT CAUSES THE CAR TO MAKE MULTIPLE STOPS. AS I'VE GONE TO ACCELERATE AGAIN I'VE HAD THE CAR HESITATE CAUSING CARS BEHIND ME TO HONK AND CREATING AN UNSAFE DRIVING PATTERN. WE PURCHASED THE CAR BRAND NEW, SO THIS IS REALLY DISAPPOINTING. I HAVE REPORTED TO THE DEALER 3 TIMES AND EVERY TIME THEY TELL ME THERE IS NO FIX FOR THIS PROBLEM. THIS IS NOT EXCEPTABLE. THIS IS A BIG SAFETY PROBLEM YOUR AGENCY HAS ENOUGH DATA TO MAKE HYUNDAI FIX THE PROBLEM.

NHTSA ODI #11139617

5,000 miles · Oct 10, 2018
Power Train

WHEN IN CITY DRIVING, VEHICLE JERKS BETWEEN 1ST, 2ND AND THIRD GEAR. WHEN IN A QUICK STOP VEHICLE FAILS TO ACCELERATE RIGHT AWAY. BOTH INTERMITTENTLY CONCERNS. SPOKE TO MY LOCAL DEALER AND THEY STATE IS A KNOW ISSUE WITH THIS MODEL VEHICLE AND THAT IS JUST THE WAY THEY ARE. UNACCEPTABLE

NHTSA ODI #11139430

9,380 miles · Oct 9, 2018
Power Train

TRANSMISSION STUTTERS AND BUCKS ON INITIAL ACCELERATION FROM A STANDING POSITION WITH HIGH VARIABLE REVOLUTIONS AND LATENT UNINTENDED ACCELERATION RESULTING. OCCASIONS OF ERRATIC FORWARD MOTION OCCUR AT ANY SPEED WHEN PEDAL IS PRESSED BUT NOT ALWAYS AT SAME LOCATION OF PEDAL STROKE. A RECENT OCCURRENCE OF LOSS OF ACCELERATION WH…

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TRANSMISSION STUTTERS AND BUCKS ON INITIAL ACCELERATION FROM A STANDING POSITION WITH HIGH VARIABLE REVOLUTIONS AND LATENT UNINTENDED ACCELERATION RESULTING. OCCASIONS OF ERRATIC FORWARD MOTION OCCUR AT ANY SPEED WHEN PEDAL IS PRESSED BUT NOT ALWAYS AT SAME LOCATION OF PEDAL STROKE. A RECENT OCCURRENCE OF LOSS OF ACCELERATION WHILE TURNING LEFT AND MERGING INTO TRAFFIC LANES LEFT THE VEHICLE AND OCCUPANT STATIONARY AND VULNERABLE FOR SEVERAL SECONDS. THERE APPEARS A PROGRESSION OF INCREASING FREQUENCY AND SEVERITY TO THESE EVENTS THAT I HAVE REPORTED TO THE DEALERSHIP ON SEVERAL OCCASIONS, THE LATEST BEING ON 10/8/18. THEY STATED THEY HAD BEEN RECEIVING OR HEARING OF SIMILAR ISSUES.

NHTSA ODI #11139326

3,400 miles · Oct 1, 2018
Power Train

WHILE DRIVING THE HYUNDAI TUCSON AT TIMES THE AUTOMATIC TRANSMISSION DOES NOT ENGAGE TO THE NEXT GEAR. WE WERE DRIVING ON THE FREEWAY AND WENT TO MAKE A LANE CHANGE AS A RESULT OF THE TRANSMISSION NOT ENGAGING PROPERLY WE WERE ALMOST HIT BY A BIG RIG. WE HAVE TAKEN IT TO THE HYUNDAI DEALER WE BOUGHT IT FROM BUT THEY KEEP TRYING …

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WHILE DRIVING THE HYUNDAI TUCSON AT TIMES THE AUTOMATIC TRANSMISSION DOES NOT ENGAGE TO THE NEXT GEAR. WE WERE DRIVING ON THE FREEWAY AND WENT TO MAKE A LANE CHANGE AS A RESULT OF THE TRANSMISSION NOT ENGAGING PROPERLY WE WERE ALMOST HIT BY A BIG RIG. WE HAVE TAKEN IT TO THE HYUNDAI DEALER WE BOUGHT IT FROM BUT THEY KEEP TRYING TO TELL US IT IS THE WAY MY SON DRIVES. BUT THE PROBLEM IS THAT IT ALSO HAPPENS WHEN MY DAUGHTER-IN-LAW IS DRIVING. MY SONS DRIVES WITH TWO FEET AND MY DAUGHER-IN-LAW DRIVES NORMALLY. TO GIVE YOU AN EXAMPLE LAST FRIDAY MY DAUGHTER-IN-LAW DROVE ME TO THE DOCTORS. WE TRAVELED ABOUT 20.5 MILES ROUND TRIP AND IN THE TIME THE TRANSMISSION DID IT NINE TIMES. I FEEL THIS IS A SAFETY HAZARD. I HAVE COMPLAINED TO THE HYUNDIA CORP BUT ALL THEY HAVE DONE SO FAR IS TO OPEN A CASE NUMBER FOR MY COMPLAINT(#11611806)

NHTSA ODI #11132771

15,100 miles · Oct 1, 2018
EnginePower TrainVehicle Speed Control

THE 2017 TUCSON SPORT HAS THE 1.6 TURBO WITH THE DUAL CLUTCH TRANSMISSION. WHEN PULLING OUT INTO TRAFFIC, ONE NEVER KNOWS IF THE CAR WILL RESPOND TO THE GAS PEDAL AND ACCELERATE OR JUST STUMBLE ALONG. THIS IS A KNOWN PROBLEM, AND THERE IS A RECALL OR SIMILAR FOR THE 2016 WITH NHTSA. THE DEALERSHIP (KEARNY MESA HYUNDAI, SAN DI…

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THE 2017 TUCSON SPORT HAS THE 1.6 TURBO WITH THE DUAL CLUTCH TRANSMISSION. WHEN PULLING OUT INTO TRAFFIC, ONE NEVER KNOWS IF THE CAR WILL RESPOND TO THE GAS PEDAL AND ACCELERATE OR JUST STUMBLE ALONG. THIS IS A KNOWN PROBLEM, AND THERE IS A RECALL OR SIMILAR FOR THE 2016 WITH NHTSA. THE DEALERSHIP (KEARNY MESA HYUNDAI, SAN DIEGO) TELLS US THAT "THEY ALL DO THAT" WHEN WE TOOK IT IN FOR SAFETY CONCERNS AND REPAIR. ANY SUBSEQUENT REQUESTS FOR REPAIR WERE MET WITH "IT WILL COST YOU 150 DOLLARS TO CHECK IT OUT IF IT'S THE SAME SITUATION AS BEFORE WITH NO SOLUTION". THIS CAR IS A DANGER TO US AND OTHERS ON THE ROAD. IT ALSO TENDS TO GO INTO SOME SORT OF LEAF BLOWER MODE SOMETIMES WHEN YOU HIT THE BRAKES, WHERE THE REVS SOAR BUT IT DOESN'T ACT LIKE IT DOWNSHIFTED. THIS IS NOT A MIXUP IN BRAKE/GAS PEDAL USAGE, LIKE THE UNINTENDED ACCELERATION PROBLEMS WEVE ALL READ ABOUT WITH OTHER BRANDS. THE DCT HAS A MIND OF IT'S OWN AND IS A HAZARD ON THE ROAD. THE PROBLEMS ARE WHEN THE VEHICLE IS IN MOTION, AND IT CAN HAPPEN ANYWHERE, AT RANDOM, HIGHWAY, FREEWAY, PULLING OUT OF A DRIVEWAY... ANYWHERE. PLEASE HELP GET THESE DANGEROUS CARS OFF THE ROAD. NOT SURE WHAT DOCUMENTATION YOU WANT, BUT THE CAR IS UNDER WARRANTY, AND WAS BOUGHT IN AUG 2017. CARS WITH THIS ENGINE/TRANS ARE STILL FOR SALE IN THE SHOWROOMS NATIONWIDE, A KNOWN DANGER TO ALL CONCERNED. THE DEALERSHIP SERVICE MGR HAS TOLD US HOW THERE ARE A LOT OF UNHAPPY CUSTOMERS OUT THERE WITH 1.6 TURBO/DCT DRIVETRAINS, AND YET THEY ARE SELLING MORE BY THE DAY. YET THERE IS NO SUPPORT OTHER THAN THE ONE TIME ATTEMPT AND "THEY ALL DO THAT". HELP.

NHTSA ODI #11132679

14,500 miles · Sep 21, 2018
Power TrainVehicle Speed Control

TUCSON WITH DCT ACCELERATES VERY SLOWLY AFTER COMING TO A STOP, BASICALLY UNRESPONSIVE FOR A COUPLE SECONDS. THIS HAPPENS ALL THE TIME IN CITY DRIVING NO MATTER WHAT DIRECTION I GO AFTER THE STOP. I NOTICED THIS VEHICLE STAYS IN 2ND GEAR UNLESS IT COMES TO A COMPLETE STOP FOR A FULL SECOND. ANYTHING LESS THAN THAT AND THE CAR ST…

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TUCSON WITH DCT ACCELERATES VERY SLOWLY AFTER COMING TO A STOP, BASICALLY UNRESPONSIVE FOR A COUPLE SECONDS. THIS HAPPENS ALL THE TIME IN CITY DRIVING NO MATTER WHAT DIRECTION I GO AFTER THE STOP. I NOTICED THIS VEHICLE STAYS IN 2ND GEAR UNLESS IT COMES TO A COMPLETE STOP FOR A FULL SECOND. ANYTHING LESS THAN THAT AND THE CAR STAYS IN 2ND GEAR AND THEN LAGS AND STUTTERS WHEN THE ACCELERATOR IS PRESSED. I DON'T KNOW FOR SURE BUT A VEHICLE THAT DOESN'T DOWNSHIFT TO 1ST GEAR WHEN BASICALLY STOPPED MIGHT BE AN ISSUE.

NHTSA ODI #11130607

10,000 miles · Sep 17, 2018
Power TrainVehicle Speed Control

TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT CALLED ON BEHALF OF THE DRIVER. WHILE DRIVING AT AN UNKNOWN SPEED, THE TRANSMISSION WENT INTO NEUTRAL, THE CHECK ENGINE INDICATOR INADVERTENTLY ILLUMINATED, AND THE VEHICLE DECELERATED. THE VEHICLE WAS TAKEN TO BAY HYUNDAI (LOCATED AT 641 W 15TH ST, PANAMA CITY, FL 32401, …

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TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. THE CONTACT CALLED ON BEHALF OF THE DRIVER. WHILE DRIVING AT AN UNKNOWN SPEED, THE TRANSMISSION WENT INTO NEUTRAL, THE CHECK ENGINE INDICATOR INADVERTENTLY ILLUMINATED, AND THE VEHICLE DECELERATED. THE VEHICLE WAS TAKEN TO BAY HYUNDAI (LOCATED AT 641 W 15TH ST, PANAMA CITY, FL 32401, (877) 461-4473) FOR DIAGNOSTIC TESTING, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

NHTSA ODI #11129856

46,112 miles · Sep 14, 2018
Power Train

I PURCHASED A 2017 HYUNDAI TUCSON A MONTH AGO AND IT HAS DANGEROUS AND DEFECTIVE TRANSMISSION BEHAVIOR. THERE HAVE BEEN MULTIPLE TIMES WHEN I HAVE PRESSED THE ACCELERATOR AND THE CAR MOVES VERY SLOWLY FOR A FEW SECONDS THEN SUDDENLY LURCHES FORWARDS. I HAVE ALSO PRESSED THE ACCELERATOR WHILE DRIVING AND THE CAR HAS ACTUALLY SLOW…

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I PURCHASED A 2017 HYUNDAI TUCSON A MONTH AGO AND IT HAS DANGEROUS AND DEFECTIVE TRANSMISSION BEHAVIOR. THERE HAVE BEEN MULTIPLE TIMES WHEN I HAVE PRESSED THE ACCELERATOR AND THE CAR MOVES VERY SLOWLY FOR A FEW SECONDS THEN SUDDENLY LURCHES FORWARDS. I HAVE ALSO PRESSED THE ACCELERATOR WHILE DRIVING AND THE CAR HAS ACTUALLY SLOWED DOWN! THERE WAS A SCARY INCIDENT WHEN I WAS TURNING INTO TRAFFIC, AND INSTEAD OF BEHAVING NORMALLY, MY CAR SLOWED DOWN, PUTTING MY WIFE AND I AT RISK OF BEING HIT IN THE SIDE BY THE APPROACHING TRAFFIC! THIS CARS BEHAVIOR IS DANGEROUS AND SOMEBODY WILL DIE BECAUSE OF IT (IF NOBODY HAS DIED ALREADY). I HAVE TAKEN THE CAR TO MY LOCAL HYUNDAI SERVICE CENTER AND THEY SAID NOTHING WAS WRONG WITH IT, AND THAT I WILL "GET USED" TO DRIVING IT, BECAUSE IT IS A DCT (DUAL CLUTCH MANUAL TRANSMISSION). THIS CAR WAS MARKETED AS AN AUTOMATIC. I KNOW HOW TO DRIVE BOTH AUTOMATIC AND MANUAL TRANSMISSIONS, AND I HAVE NEVER SEEN A "PROPERLY FUNCTIONING CAR" BEHAVE LIKE THIS. I HAVE REACHED OUT TO HYUNDAI CORPORATION AND THEY HAVE NOT GOTTEN BACK TO ME ABOUT A RESOLUTION, BUT IN THE MEAN TIME THIS CAR IS VERY UNSAFE AND NEEDS TO BE RECALLED!

NHTSA ODI #11129479

Official recalls

3

21V727000 · Engine

Sep 17, 2021

Hyundai Motor America (Hyundai) is recalling certain 2017 Tucson and Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which can result in engine damage.

Consequence & remedy

Consequence: A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.

Remedy: Dealers will inspect the engine. If bearing damage is found, the engine will be replaced. Dealers will also install a software update containing a new Knock Sensor Detection System (KSDS). Repairs will be performed free of charge. Owners were notified of the defect on November 16, 2021. Owner notification letters were mailed January 15, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 209.

20V543000 · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

Sep 4, 2020

Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.

Consequence & remedy

Consequence: An engine compartment fire can increase the risk of injury or crash.

Remedy: Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.

16V842000 · Electrical System:wiring; Trailer Hitches

Nov 21, 2016

Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."

Consequence & remedy

Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.

Additional source detail variants (2)

Trailer Hitches

Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."

Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.

Electrical System:wiring

Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."

Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

DP22003 · Loss Of Motive Power

Opened Sep 12, 2022 · Closed Dec 12, 2023

Status: closed (inferred from source dates) · Engine

The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing.  There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

EA21003 · Engine Fires

Opened Dec 22, 2021 · Closed Feb 5, 2024

Status: closed (inferred from source dates) · Engine

On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles.  During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types.  The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine replacement.  Additionally, both manufacturers have been installing an engine control software modification known as Knock Sensor Detection Software (KSDS) which is intended to detect impending engine failure, alert the driver, and limit engine power (to lessen likelihood of engine failure).KSDS is being installed under recalls and non-safety field actions, and both companies have extended limited engine warranties (see recall files). On December 22, 2021, ODI upgraded PE19-003 and PE19-004 to this Engineering Analysis (EA21-003, covering both Hyundai and Kia) to evaluate the scope of the prior recalls related to engine failures/fires and the efficacy of the recall remedies for the recalls, as well as the long-term viability of related programs and non-safety field actions being conducted by Hyundai and Kia.  The former issue involved approximately 550,000 MY 2013 Hyundai Elantra, MY 2011 Kia Sorento, and MY 2012-2015 Kia Rio.  The latter issue involved approximately 2.5 million recalled vehicles, which have been identified as displaying potential remedy concerns: Hyundai recalls 15V-568, 17V-226, 20V-746, and 21V-727; and Kia recalls 17V-224, 19V-120, 20V-750, and 21V-844. Regarding the recall scope issue, among all of the scope vehicles identified at EA opening, ODI found only the MY 2011 Kia Sorento vehicles equipped with both the Theta II 2.4L 4-cylinder Multi-Point Injection (MPI) and the Lambda II 3.5L 6-cylinder MPI engines experienced relatively high rates of reported fires.  In December 2023, Kia issued recall 23V-877 that will cover about 80,000 MY 2011 Kia Sorento vehicles equipped with the Theta II 2.4L MPI engines.  The remedy will involve an inspection, and if necessary, a replacement of the engine, as well as the installation of KSDS.  It should be noted that in 2021 these vehicles were included in a KSDS product improvement campaign with warranty extension.  For the MY 2011 Sorento vehicles equipped with the Lambda II 3.5L engines, ODI believes that future engine failures/fires involving these vehicles will likely be due to a lax in adhering to the proper or scheduled engine maintenance (regular engine oil changes), rather than a design or manufacturing engine issue. Regarding the issue of the efficacy of the recall remedies, ODI found the majority of the recalled Hyundai and Kia vehicles, by model, experienced lower reported fire rates after the remedies were applied.  Furthermore, ODI found that for most vehicles that did not receive the recall remedies, by model, experienced relatively high fire rates.  To address this problem, Hyundai informed ODI in December 2023, that it will renotify all of its owners covered by the Hyundai recalls of engine failures/fires every 8 months for the next 3 years.  In December 2023, Kia stated that it will renotify the majority of its owners every 8 months for the next 3 years.Several previously recalled Kia models are excluded from the renotification due to their lower reported rates of engine fires.  Overall, the renotification actions will help to increase the recall completion rates, thus reduce the frequency of engine fires in the future. In view of the recall action being taken by Kia and renotification actions being taken by both Kia and Hyundai, ODI is closing this Engineering Analysis.  Also, both companies have been released from the 2020-iniated Consent Orders (Kia since November 2022 and Hyundai since November 2023).  The agency reserves the right to take additional action if warranted by future circumstances.  To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

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