← New search

2017 Hyundai Tucson

Owner reports · Recalls · Investigations

More warning signs than most Tucson years

Owner complaints for the 2017 Hyundai Tucson are substantially higher than the model-year median of 180.5.

About this comparison →

When problems were reported

Mileage at the reported incident

437 reports with mileage · 647 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 594 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 289 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Vehicle Speed Control. Review the 87 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

13 crash reports26 fire reports12 injury reports

Engine complaints

594 reports
Clear category filter
Mileage unknown · May 17, 2021
EnginePower Train

HYUNDAI TUCSON 2.0L (NU GDI) IS LEAKING ENGINE OIL BETWEEN ENGINE AND TRANSMISION. VEHICLE PREVIOUSLY HAD THE SAME CONDITION AND IT WAS SENT TO DEALERSHIP AROUND NOVEMBER 2019, THEY REMOVED THE TRANSMISSION AND INSTALLED A NEW CRANKSHAFT OIL SEAL. PREVIOUS OIL CHANGE MAINTENTANCE WAS DONE BY A HYUNDAI DEALER AND THEY DIDN'T NOTI…

Read full complaint

HYUNDAI TUCSON 2.0L (NU GDI) IS LEAKING ENGINE OIL BETWEEN ENGINE AND TRANSMISION. VEHICLE PREVIOUSLY HAD THE SAME CONDITION AND IT WAS SENT TO DEALERSHIP AROUND NOVEMBER 2019, THEY REMOVED THE TRANSMISSION AND INSTALLED A NEW CRANKSHAFT OIL SEAL. PREVIOUS OIL CHANGE MAINTENTANCE WAS DONE BY A HYUNDAI DEALER AND THEY DIDN'T NOTIFY THE ISSUE. NOW WHEN I CHECKED THE ENGINE AND TOUCHED THE AREA, I GOT ENGINE OIL. NOW I WILL CHECK HOW I CAN SEND THE CAR TO THE DEALERSHIP BECAUSE I'M HAVING ISSUES WITH THE WARRANTY OF THE CAR BECAUSE IF I GO TO ANOTHER HYUNDAI DEALERSHIP AND THEY CHECK THAT THE CAR WASN'T BOUGHT WITH THEM, THEY GIME ME A EXTREMELLY LONG DATE TO CHECK THE CAR AFTER THAT THEY WON'T FIX. ALSO THEY DON'T LIKE TO GET WARRANTY CLAIMS OR RECALLS DURING WEEKENDS. AND TO MAKE MATTERS WORSE THE DEALER WHERE I BOUGHT IT BRAND NEW AND COMPLETED THE WARRANTY CLAIM (CRANKSHAFT SEAL) HAS CHANGED THE OWNERSHIP AND THEY SAY THAT THE CAR RECORDS DOESN'T APPEAR IN THEIR SYSTEMS. I WOULD NEVER BUY ANOTHER CAR FROM THIS COMPANY AGAIN.

NHTSA ODI #11417391

Mileage unknown · Apr 23, 2021
Engine

2017 HYUNDAI TUCSON. CONSUMER WRITES IN REGARD TO ENGINE FAILURE WHILE DRIVING. *LD THE CONSUMER STATED THE ENGINE SEIZED AND NEEDED TO BE REPLACED. *JS

NHTSA ODI #11407671

37,000 miles · Apr 22, 2021
Engine

I HAVE AROUND 36,000 MILES ON MY SUV AND MY ENGINE WENT OUT. I WAS DRIVING HOME AND IT STARTED MAKING RUG A LOUD KNOCKING NOISE. HALF WAY HOME IT DIED AND THE OIL LIGHT FLASHED BUT WENT BACK OFF. CAR STARTED RIGHT BACK UP BUT KNOCKING SOUND WAS STILL THERE. KNOCKING SOUND OCCURS WHEN ACCELERATING.*DT

NHTSA ODI #11413460

26,000 miles · Apr 3, 2021
EngineSeats

[XXX] SEAT BACK WILL NOT GO BACK. THE SEAT IS FORWARD TOWARD THE STEERING WHEEL. THIS OCCURRED WHILE DRIVING. UNABLE TO DRIVE VEHICLE . ANOTHER ISSUE WHILE DRIVING ENGINE HESITANT IN MOVING ACTS AS IF CAR IS GOING TO SHUT OFF. THEN IT REVS UP. HAPPENED 5 TIMES INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (…

Read full complaint

[XXX] SEAT BACK WILL NOT GO BACK. THE SEAT IS FORWARD TOWARD THE STEERING WHEEL. THIS OCCURRED WHILE DRIVING. UNABLE TO DRIVE VEHICLE . ANOTHER ISSUE WHILE DRIVING ENGINE HESITANT IN MOVING ACTS AS IF CAR IS GOING TO SHUT OFF. THEN IT REVS UP. HAPPENED 5 TIMES INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ODI #11406170

34,000 miles · Mar 31, 2021
Electrical SystemEngineStructureFire

MY DAUGHTER WAS DRIVING HER CAR UP A HILL ON HWY 2 AND IT SLOWED TO A STOP. SHE PULLED OVER AND IT STARTED SMOKING. THE ENGINE CAUGHT FIRE AND BURNED HER CAR. IT WAS A TOTAL LOSS.

NHTSA ODI #11405893

65,500 miles · Mar 22, 2021
Electrical SystemEngineUnknown Or OtherFire

TRAVELING WITH WIFE AND INFANT WESTBOUND 210 FREEWAY IN PASADENA, CA. AT HIGHWAY SPEED. WIFE AND I HEARD A CONTINUOUS, MUFFLED CLICKING SOUND FOR 20-30 SECONDS. I FELT A SLIGHT LOSS OF ENGINE POWER, AT WHICH POINT, I BEGAN MAKING MY WAY FROM THE HOV LANE TO EXIT. WHILE MOVING OVER, I SAW A PUFF OF LIGHT GRAY SMOKE FROM THE REAR …

Read full complaint

TRAVELING WITH WIFE AND INFANT WESTBOUND 210 FREEWAY IN PASADENA, CA. AT HIGHWAY SPEED. WIFE AND I HEARD A CONTINUOUS, MUFFLED CLICKING SOUND FOR 20-30 SECONDS. I FELT A SLIGHT LOSS OF ENGINE POWER, AT WHICH POINT, I BEGAN MAKING MY WAY FROM THE HOV LANE TO EXIT. WHILE MOVING OVER, I SAW A PUFF OF LIGHT GRAY SMOKE FROM THE REAR FOLLOWED IMMEDIATELY BY SIMILAR SMOKE AND THEN SOME FLAMES FROM UNDER THE HOOD. THERE WAS VERY LITTLE TO NO ENGINE POWER AT THIS TIME AS I CAME TO A STOP ON THE SHOULDER, PLACED IT IN PARK AND TURNED OFF THE IGNITION. AS WE STOPPED, THE FLAMES BECAME MUCH GREATER. WE WERE ALL ABLE TO QUICKLY EXIT AND GET TO A SAFE DISTANCE. AS AN ASIDE, WE HAD ONLY DAYS BEFORE RECEIVED A RECALL NOTICE FOR THIS VEHICLE FROM HYUNDAI TO ADDRESS A MANUFACTURER DEFECT THAT COULD CAUSE SPONTANEOUS, NON-COLLISION ENGINE FIRES. I HAD NOT HAD OPPORTUNITY TO TAKE IT IN YET.

NHTSA ODI #11404249

58,998 miles · Mar 13, 2021
Engine

VEHICLE IS 2017 HYUNDAI TUCSON WITH JUST UNDER 60,000 MILES ON IT. MAINTAINED WITH REGULAR OIL AND FILTER CHANGES. WHILE DRIVING THE VEHICLE 4 DAYS AGO, A RATTLING NOISE WAS NOTICED COMING FROM THE VEHICLE. WHEN COMING TO A STOP, VEHICLE STARTED TO ALMOST STALL, THEN ENGINE AND RPMS RACED, NO INDICATOR LIGHTS. CALLED THE DEALER…

Read full complaint

VEHICLE IS 2017 HYUNDAI TUCSON WITH JUST UNDER 60,000 MILES ON IT. MAINTAINED WITH REGULAR OIL AND FILTER CHANGES. WHILE DRIVING THE VEHICLE 4 DAYS AGO, A RATTLING NOISE WAS NOTICED COMING FROM THE VEHICLE. WHEN COMING TO A STOP, VEHICLE STARTED TO ALMOST STALL, THEN ENGINE AND RPMS RACED, NO INDICATOR LIGHTS. CALLED THE DEALER THAT IT WAS PURCHASED FROM TO HAVE IT LOOKED AT AND SCHEDULE OIL CHANGE SERVICE THAT IT WAS JUST ABOUT DUE FOR, A RECALL TO BE DONE AND HAVE THE ISSUE LOOKED AT. APPOINTMENT WAS SCHEDULED FOR THE FOLLOWING WEEK, BUT THE VEHICLE DIDN'T MAKE IT TO THE APPOINTMENT. YESTERDAY, I DROVE MOST OF THE DAY WITH NO ISSUES, THEN SUDDENLY WHEN COMING TO A STOP, STARTED HEARING A RATTLING AND KNOCKING COMING FROM THE ENGINE REALLY BAD. VEHICLE STARTED TO STALL, STILL NO INDICATOR LIGHTS ON. VEHICLE DID NOT STALL AND STARTED GOING AGAIN UNTIL I STARTED TO SLOW DOWN AT ANOTHER STOP SIGN. OIL LIGHT STARTED FLASHING ERRATICALLY, ENGINE LIGHT CAME ON AND VEHICLE DIED ON THE SIDE OF THE ROAD. CALLED DEALERSHIP ABOUT THE ISSUE, THEY HAD ME CONTACT HYUNDAI ROADSIDE ASSISTANCE TO TOW THE VEHICLE TO THE DEALERSHIP. UPON ARRIVAL AT THE DEALERSHIP, THE SERVICE ADVISOR, BEFORE EVEN HAVING THE VEHICLE CHECKED OUT, STATED THAT IT'S GOING TO NEED A NEW ENGINE, AS IF THEY ARE ALREADY AWARE OF THE ISSUES CONCERNING THESE VEHICLES.

NHTSA ODI #11402737

48,000 miles · Mar 7, 2021
Engine

AS I WAS DRIVING ON THE HIGHWAY I NOTICED MY MPH STARTING TO GO DOWN. MY FOOT WAS ALL THE WAY DOWN ON THE GAS AND MY MPH STARTED TO GO DOWN. MY CAR STARTED MAKING SOME NOISES AND AFTER A FEW MINUTES MY MPH SHOT DOWN COMPLETELY AND I NOTICED SMOKE COMING FROM THE BACK OF MY CAR. I PULLED OVER AS QUICKLY AS I COULD TO AVOID GETTIN…

Read full complaint

AS I WAS DRIVING ON THE HIGHWAY I NOTICED MY MPH STARTING TO GO DOWN. MY FOOT WAS ALL THE WAY DOWN ON THE GAS AND MY MPH STARTED TO GO DOWN. MY CAR STARTED MAKING SOME NOISES AND AFTER A FEW MINUTES MY MPH SHOT DOWN COMPLETELY AND I NOTICED SMOKE COMING FROM THE BACK OF MY CAR. I PULLED OVER AS QUICKLY AS I COULD TO AVOID GETTING HIT BY ANOTHER VEHICLE. I TURNED OFF MY CAR AND HAD TO GET IT TOWED. AFTER DOING MY RESEARCH IT SEEMS THERE HAVE BEEN ISSUES WITH 2017 HYUNDAI TUCSON ENGINES THAT I WISH I KNEW ABOUT BEFORE PURCHASING THE VEHICLE !

NHTSA ODI #11399606

70,806 miles · Mar 6, 2021
Engine

I BOUGHT MY 2017 WITH 38,000 MILES ON IT AND I DROVE A TOTAL OF 400 MILES A WEEK FOR WORK. I HAD BEEN TAKING IT TO THE LOCAL HYUNDAI DEALER FOR ROUTINE SERVICE AND NOT ONE TIME DID THEY MENTION THAT IT WAS BURNING OIL OR EVEN LOW WHEN THEY WOULD CHANGE IT. WE DECIDED TO START DOING IT OURSELVES AND WHEN MY HUSBAND DID THE NEXT O…

Read full complaint

I BOUGHT MY 2017 WITH 38,000 MILES ON IT AND I DROVE A TOTAL OF 400 MILES A WEEK FOR WORK. I HAD BEEN TAKING IT TO THE LOCAL HYUNDAI DEALER FOR ROUTINE SERVICE AND NOT ONE TIME DID THEY MENTION THAT IT WAS BURNING OIL OR EVEN LOW WHEN THEY WOULD CHANGE IT. WE DECIDED TO START DOING IT OURSELVES AND WHEN MY HUSBAND DID THE NEXT OIL CHANGE HE NOTICED IT WAS COMPLETELY EMPTY OF OIL AND THERE WERE NO LEAKS VISIBLE. 2,400 MILES LATER MY ENGINE LIGHT COMES ON AND WE HAD TO ADD 5 QUARTS OF OIL TO THE CAR AND THE TICKING THAT I THOUGH WAS MAYBE THE AC GOING OR SOMETHING LIKE THAT, JUST SUDDENLY STOPPED. IT RAN IN MY DRIVEWAY THE NEXT MORNING FOR 10 TO 15 MIN WARMING UP FOR ME TO GO TO WORK. I DROVE 4 MILES WITH NO ABNORMALITIES IN SOUND OR DRIVABILITY. THEN ALL OF A SUDDEN I HEARD THIS LOUD SCREECHING NOISE AND MY CAR DIED. I GOT IT TO START BACK A SECOND TIME AND WAS LUCKY ENOUGH THAT I COASTED THE 1/2 MILE AROUND HILLS AND CORNERS TO BE ABLE TO GET PULLED INTO A DRIVEWAY AND OUT OF THE ROAD BEFORE IT COMPLETELY STOPPED ROLLING. IT IS NOW SITTING AT THE CARMAX THAT I BOUGHT IT FROM AWAITING A NEW MOTOR. I WAS INFORMED THAT THE ROOT CAUSE WAS APPARENTLY A BAD RING OR GASKET IN THE 3RD CYLINDER THAT GOES AROUND THE PISTON. MY OIL LIGHT NEVER ONE TIME CAME ON TO TELL ME THERE WAS EVER ANY ISSUES NOR DID IT GIVE ME ANY INDICATION . I WAS UP TO DATE ON MY OIL CHANGES AND IT HAD ONLY BEEN 2,400 MILES LIKE I SAID, SINCE THE LAST ONE. IT HAS 70,000 MILES ON IT NOW AND NEEDS A BRAND NEW MOTOR DUE TO A MOTOR MALFUNCTION THAT WAS CAUSED BY THE MANUFACTURING OF THE MOTOR. HAD I NOT BEEN ABLE TO COST OUT OF THE ROAD, I COULD HAVE BEEN SERIOUSLY INJURED OR KILLED JUST TRYING TO GET MY CAR AND MYSELF TO A SAFE LOCATION.

NHTSA ODI #11399462

80,638 miles · Mar 2, 2021
EngineFire

WHILE TRAVELING ON THE HIGHWAY AT APPROXIMATELY 75 MILES PER HOUR MY VEHICLE SUDDENLY STOPPED ACCELERATING AND SMOKE STARTED TO APPEAR FROM UNDER THE HOOD AND FROM THE TAIL OF THE VEHICLE. AFTER NEARLY BEING HIT BY A VEHICLE TRAVELING BEHIND MINE I WAS ABLE TO PULL OVER TO THE SHOULDER OF THE HIGHWAY AND EXIT THE VEHICLE I OBSER…

Read full complaint

WHILE TRAVELING ON THE HIGHWAY AT APPROXIMATELY 75 MILES PER HOUR MY VEHICLE SUDDENLY STOPPED ACCELERATING AND SMOKE STARTED TO APPEAR FROM UNDER THE HOOD AND FROM THE TAIL OF THE VEHICLE. AFTER NEARLY BEING HIT BY A VEHICLE TRAVELING BEHIND MINE I WAS ABLE TO PULL OVER TO THE SHOULDER OF THE HIGHWAY AND EXIT THE VEHICLE I OBSERVED FLAMES AND SMOKE COMING FROM UNDER THE VEHICLE. THE FLAMES LUCKILY EXTINGUISHED ON THEIR OWN. AFTER HAVING THE VEHICLE TOWED TO THE HYUNDAI DEALERSHIP THEY CONFIRMED THAT THE ENGINE HAD FAILED AND THAT A PISTON HAD GONE THROUGH THE ENGINE WALL. THIS SEEMS TO BE A COMMON PROBLEM FOR HYUNDAI WITH THESE YEAR VEHICLE AND ENGINE TYPE SO I WANTED TO MAKE SURE TO REPORT THE INCIDENT.

NHTSA ODI #11398771

Official recalls

3

21V727000 · Engine

Sep 17, 2021

Hyundai Motor America (Hyundai) is recalling certain 2017 Tucson and Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which can result in engine damage.

Consequence & remedy

Consequence: A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.

Remedy: Dealers will inspect the engine. If bearing damage is found, the engine will be replaced. Dealers will also install a software update containing a new Knock Sensor Detection System (KSDS). Repairs will be performed free of charge. Owners were notified of the defect on November 16, 2021. Owner notification letters were mailed January 15, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 209.

20V543000 · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

Sep 4, 2020

Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.

Consequence & remedy

Consequence: An engine compartment fire can increase the risk of injury or crash.

Remedy: Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.

16V842000 · Electrical System:wiring; Trailer Hitches

Nov 21, 2016

Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."

Consequence & remedy

Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.

Additional source detail variants (2)

Trailer Hitches

Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."

Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.

Electrical System:wiring

Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."

Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

DP22003 · Loss Of Motive Power

Opened Sep 12, 2022 · Closed Dec 12, 2023

Status: closed (inferred from source dates) · Engine

The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing.  There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

EA21003 · Engine Fires

Opened Dec 22, 2021 · Closed Feb 5, 2024

Status: closed (inferred from source dates) · Engine

On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles.  During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types.  The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine replacement.  Additionally, both manufacturers have been installing an engine control software modification known as Knock Sensor Detection Software (KSDS) which is intended to detect impending engine failure, alert the driver, and limit engine power (to lessen likelihood of engine failure).KSDS is being installed under recalls and non-safety field actions, and both companies have extended limited engine warranties (see recall files). On December 22, 2021, ODI upgraded PE19-003 and PE19-004 to this Engineering Analysis (EA21-003, covering both Hyundai and Kia) to evaluate the scope of the prior recalls related to engine failures/fires and the efficacy of the recall remedies for the recalls, as well as the long-term viability of related programs and non-safety field actions being conducted by Hyundai and Kia.  The former issue involved approximately 550,000 MY 2013 Hyundai Elantra, MY 2011 Kia Sorento, and MY 2012-2015 Kia Rio.  The latter issue involved approximately 2.5 million recalled vehicles, which have been identified as displaying potential remedy concerns: Hyundai recalls 15V-568, 17V-226, 20V-746, and 21V-727; and Kia recalls 17V-224, 19V-120, 20V-750, and 21V-844. Regarding the recall scope issue, among all of the scope vehicles identified at EA opening, ODI found only the MY 2011 Kia Sorento vehicles equipped with both the Theta II 2.4L 4-cylinder Multi-Point Injection (MPI) and the Lambda II 3.5L 6-cylinder MPI engines experienced relatively high rates of reported fires.  In December 2023, Kia issued recall 23V-877 that will cover about 80,000 MY 2011 Kia Sorento vehicles equipped with the Theta II 2.4L MPI engines.  The remedy will involve an inspection, and if necessary, a replacement of the engine, as well as the installation of KSDS.  It should be noted that in 2021 these vehicles were included in a KSDS product improvement campaign with warranty extension.  For the MY 2011 Sorento vehicles equipped with the Lambda II 3.5L engines, ODI believes that future engine failures/fires involving these vehicles will likely be due to a lax in adhering to the proper or scheduled engine maintenance (regular engine oil changes), rather than a design or manufacturing engine issue. Regarding the issue of the efficacy of the recall remedies, ODI found the majority of the recalled Hyundai and Kia vehicles, by model, experienced lower reported fire rates after the remedies were applied.  Furthermore, ODI found that for most vehicles that did not receive the recall remedies, by model, experienced relatively high fire rates.  To address this problem, Hyundai informed ODI in December 2023, that it will renotify all of its owners covered by the Hyundai recalls of engine failures/fires every 8 months for the next 3 years.  In December 2023, Kia stated that it will renotify the majority of its owners every 8 months for the next 3 years.Several previously recalled Kia models are excluded from the renotification due to their lower reported rates of engine fires.  Overall, the renotification actions will help to increase the recall completion rates, thus reduce the frequency of engine fires in the future. In view of the recall action being taken by Kia and renotification actions being taken by both Kia and Hyundai, ODI is closing this Engineering Analysis.  Also, both companies have been released from the 2020-iniated Consent Orders (Kia since November 2022 and Hyundai since November 2023).  The agency reserves the right to take additional action if warranted by future circumstances.  To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Go deeper into Hyundai Tucson problems