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2017 Hyundai Tucson

Owner reports · Recalls · Investigations

More warning signs than most Tucson years

Owner complaints for the 2017 Hyundai Tucson are substantially higher than the model-year median of 180.5.

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When problems were reported

Mileage at the reported incident

437 reports with mileage · 647 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 594 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 289 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Vehicle Speed Control. Review the 87 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

13 crash reports26 fire reports12 injury reports

Engine complaints

594 reports
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47,000 miles · Oct 18, 2022
Engine

The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine). The contact stated while driving 30 MPH, the vehicle stalled. The contact stated no warning light was illuminated. The contact was able to restart the vehicle and park the vehicle on the side of the roadway. Th…

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The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine). The contact stated while driving 30 MPH, the vehicle stalled. The contact stated no warning light was illuminated. The contact was able to restart the vehicle and park the vehicle on the side of the roadway. The vehicle was not drivable. The contact towed the vehicle to the local dealer who associated the failure with the recall. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 47,000. Parts distribution disconnect.

NHTSA ODI #11489800

Mileage unknown · Oct 17, 2022
Engine

My daughter was driving on expressway the vehicle suddenly lost power. Vehicle began to shudder and became difficult to steer and control. On board diagnostic codes P0300 & P0301. Towed vehicle to my independent mechanic. His diagnosis was mis-fire in cylinder 3 and total compression loss in cylinder three. Major engine failu…

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My daughter was driving on expressway the vehicle suddenly lost power. Vehicle began to shudder and became difficult to steer and control. On board diagnostic codes P0300 & P0301. Towed vehicle to my independent mechanic. His diagnosis was mis-fire in cylinder 3 and total compression loss in cylinder three. Major engine failure. Vehicle has 1.6l Gamma GDI engine. Vehicle was then towed to Hyundai dealer. Awaiting diagnostic from dealer ( four week backlog), but there where 85 failed engines ahead of me. Called three other dealers, all had diagnostic waits for engine failures exceeding 5 weeks. If failure is even covered the wait for replacement engines is stated as one year. Sudden loss of power impacted safety controlling the vehicle. I think the issues with this engine class will be well known to NHSTA and report so the size & impact of the issues is best understood at NHSTA.

NHTSA ODI #11489522

54,000 miles · Oct 5, 2022
Engine

The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine) and the vehicle was repaired under the recall. The contact stated that while at a stop and attempting to accelerate, the vehicle failed to accelerate. The contact stated the vehicle nearly stalled with an abnorm…

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The contact owns a 2017 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 21V727000 (Engine) and the vehicle was repaired under the recall. The contact stated that while at a stop and attempting to accelerate, the vehicle failed to accelerate. The contact stated the vehicle nearly stalled with an abnormal oil burning odor coming from the vehicle. The vehicle was taken to the dealer several times and the rod bearings were tightened; however, the failure persisted. The manufacturer was contacted and stated that the engine needed to be replaced. The vehicle was not repaired. The failure mileage was 54,000.

NHTSA ODI #11488055

Mileage unknown · Oct 2, 2022
Engine

There are two problems with the car. The first is excessive engine knocking. I brought it into Island Hyundai on Staten Island. They originally denied there was an issue with some of the cars. They said for a $169 they would do a diagnostic test. They serviced the car and said it was fixed after initially denying there was a pro…

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There are two problems with the car. The first is excessive engine knocking. I brought it into Island Hyundai on Staten Island. They originally denied there was an issue with some of the cars. They said for a $169 they would do a diagnostic test. They serviced the car and said it was fixed after initially denying there was a problem. The car seemed ok but over time the knocking returned. I return the had to do major engine work ie: cam shaft. Timing chain… On the second visit I complained of excessive oil loss. They checked and said it was a leaking valve cover gasket. They replaced the gasket. I took the car back and drove it. There is still excessive oil loss and still minor knocking occasionally when the car starts to move in first gear. I brought the car back in to the dealer, they claimed there was no knocking but that is what they said after the first time I brought in the car for service. They did not state that in writing on my invoice. They told me they sealed the oil access points and I should not check the oil. They did an oil consumption test. They told me to drive it and return in one thousand miles. I am returning tomorrow, Monday October 2nd to the Island Hyundai service department to have the oil levels checked. I asked if they will replace the engine if the engine fails during the consumption test. I only received a verbal yes from the service department manager at Island Hyundai. I contacted hyundai corporate to complain and have them assist me. I requested written confirmation of the engine replacement if it failed during the consumption test, They have done virtually nothing. I asked them to confirm in writing if my engine would be replaced if it failed during the consumption test. I was told they are not responsible and would have the service manager contact me. To date no one has contacted me. I have checked and I do not see any recalls for my car regarding these issues. I do however see other cars being recalled for the same issues.

NHTSA ODI #11487543

Mileage unknown · Sep 27, 2022
Engine

My vehicle has a high oil consumption problem. The problem was bad enough that it separated my catalytic converter. I had to pay 20% of the cost to fix. My share was over $500. It was said that this was caused by the high oil consumption issue. So the next step was started. I had an oil change with the intent that I would …

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My vehicle has a high oil consumption problem. The problem was bad enough that it separated my catalytic converter. I had to pay 20% of the cost to fix. My share was over $500. It was said that this was caused by the high oil consumption issue. So the next step was started. I had an oil change with the intent that I would bring it in at 1000 miles to have the oil level checked. At the time of the oil check, I had driven 992 miles, the oil was checked and I was down almost two quarts. It does not leak oil on the ground when parked. The dealership contacted the manufacturer and they stated that was not an issue. The issue is a thrown rod, blown engine-from high oil consumption. I contacted the manufacturer. They sounded very sympathetic. However, they decided there was nothing they could do. Gave me $200 for my inconvenience and sent me on my way. My concern is what if I am on the highway going 70mph and my engine blows. What if I am in the left hand lane. What if my grand children are in the car with me. What if I can't get to work because something happens. I feel like I am driving a time bomb. I don't feel safe driving it any distance. Part of their not doing anything for me was because I didn't do anything before 60,000 miles. Well, I am the second owner. and I bought it at 61,000 miles. I am putting in two quarts of oil every ten to fourteen days. I am hoping you can help me get my vehicle fixed. Thank you for your time.

NHTSA ODI #11486594

Mileage unknown · Sep 24, 2022
Engine

Engine light and oil light stays on in the car. Car shaking really bad. Oil is evaporating in less than a thousand miles. 2017 Hyundai Tucson. Engine ticking noise and smells like fire.

NHTSA ODI #11486182

Mileage unknown · Sep 12, 2022
Engine

2017 HYUNDAI TUCSON. CONSTITUENT WRITES REGARDING 1.6T ENGINE PROBLEMS. THE CONSUMER STATED WHILE DRIVING, THE VEHICLE WOULD JERK AND VIBRATE. THERE WAS SCORING OF THE HEAD CYLINDER.

NHTSA ODI #11484013

Mileage unknown · Sep 6, 2022
Engine

This car was bought 4 months ago from the Hyundai dealer lot of used cars, according to dealer car was inspected, oil changed, tires rotated etc. My daughter was driving the car on the freeway when suddenly the car began losing speed and power slowing down to about 40mph, she had to steer away from traffic coming from behing to…

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This car was bought 4 months ago from the Hyundai dealer lot of used cars, according to dealer car was inspected, oil changed, tires rotated etc. My daughter was driving the car on the freeway when suddenly the car began losing speed and power slowing down to about 40mph, she had to steer away from traffic coming from behing to move from the middle lane to the side shoulder, she noticed the oil warning light came on and the car engine began making a noise. When I checked the oil on the car, there was no oil and the car has been driven barely 1,000 miles

NHTSA ODI #11483183

Mileage unknown · Sep 2, 2022
Electrical SystemEngineUnknown Or Other

I was driving park the car and it wouldn't turn back on . I open the door and the car turn back on . The radio everything reset. Now again couples of days later I was putting gas on the car went finish the car wouldn't start like if no electricity wiered . Everything again reset I am terrified that is a electrical problem. Is …

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I was driving park the car and it wouldn't turn back on . I open the door and the car turn back on . The radio everything reset. Now again couples of days later I was putting gas on the car went finish the car wouldn't start like if no electricity wiered . Everything again reset I am terrified that is a electrical problem. Is to danger. It should be a recalled for this. I think this problem that I am having with my Hyundai Tucson 2017 has electrical problem. And I ain't the only one .

NHTSA ODI #11482698

56,000 miles · Sep 1, 2022
Engine

The contact owns a 2017 Hyundai Tucson. The contact stated while driving approximately 20 MPH and preparing to make a left turn, the vehicle stalled. The contact stated the oil, check engine, and battery warning lights were illuminated. The contact was able to restart the vehicle and noticed that the check oil light was flashing…

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The contact owns a 2017 Hyundai Tucson. The contact stated while driving approximately 20 MPH and preparing to make a left turn, the vehicle stalled. The contact stated the oil, check engine, and battery warning lights were illuminated. The contact was able to restart the vehicle and noticed that the check oil light was flashing on and off. The contact drove the vehicle back to her residence and the vehicle stalled again. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 56,000.

NHTSA ODI #11482429

Official recalls

3

21V727000 · Engine

Sep 17, 2021

Hyundai Motor America (Hyundai) is recalling certain 2017 Tucson and Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which can result in engine damage.

Consequence & remedy

Consequence: A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.

Remedy: Dealers will inspect the engine. If bearing damage is found, the engine will be replaced. Dealers will also install a software update containing a new Knock Sensor Detection System (KSDS). Repairs will be performed free of charge. Owners were notified of the defect on November 16, 2021. Owner notification letters were mailed January 15, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 209.

20V543000 · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

Sep 4, 2020

Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.

Consequence & remedy

Consequence: An engine compartment fire can increase the risk of injury or crash.

Remedy: Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.

16V842000 · Electrical System:wiring; Trailer Hitches

Nov 21, 2016

Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."

Consequence & remedy

Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.

Additional source detail variants (2)

Trailer Hitches

Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."

Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.

Electrical System:wiring

Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."

Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

DP22003 · Loss Of Motive Power

Opened Sep 12, 2022 · Closed Dec 12, 2023

Status: closed (inferred from source dates) · Engine

The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing.  There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

EA21003 · Engine Fires

Opened Dec 22, 2021 · Closed Feb 5, 2024

Status: closed (inferred from source dates) · Engine

On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles.  During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types.  The remedies for the engine failure recalls typically involve engine inspection (to detect existing damage), and if necessary, engine replacement.  Additionally, both manufacturers have been installing an engine control software modification known as Knock Sensor Detection Software (KSDS) which is intended to detect impending engine failure, alert the driver, and limit engine power (to lessen likelihood of engine failure).KSDS is being installed under recalls and non-safety field actions, and both companies have extended limited engine warranties (see recall files). On December 22, 2021, ODI upgraded PE19-003 and PE19-004 to this Engineering Analysis (EA21-003, covering both Hyundai and Kia) to evaluate the scope of the prior recalls related to engine failures/fires and the efficacy of the recall remedies for the recalls, as well as the long-term viability of related programs and non-safety field actions being conducted by Hyundai and Kia.  The former issue involved approximately 550,000 MY 2013 Hyundai Elantra, MY 2011 Kia Sorento, and MY 2012-2015 Kia Rio.  The latter issue involved approximately 2.5 million recalled vehicles, which have been identified as displaying potential remedy concerns: Hyundai recalls 15V-568, 17V-226, 20V-746, and 21V-727; and Kia recalls 17V-224, 19V-120, 20V-750, and 21V-844. Regarding the recall scope issue, among all of the scope vehicles identified at EA opening, ODI found only the MY 2011 Kia Sorento vehicles equipped with both the Theta II 2.4L 4-cylinder Multi-Point Injection (MPI) and the Lambda II 3.5L 6-cylinder MPI engines experienced relatively high rates of reported fires.  In December 2023, Kia issued recall 23V-877 that will cover about 80,000 MY 2011 Kia Sorento vehicles equipped with the Theta II 2.4L MPI engines.  The remedy will involve an inspection, and if necessary, a replacement of the engine, as well as the installation of KSDS.  It should be noted that in 2021 these vehicles were included in a KSDS product improvement campaign with warranty extension.  For the MY 2011 Sorento vehicles equipped with the Lambda II 3.5L engines, ODI believes that future engine failures/fires involving these vehicles will likely be due to a lax in adhering to the proper or scheduled engine maintenance (regular engine oil changes), rather than a design or manufacturing engine issue. Regarding the issue of the efficacy of the recall remedies, ODI found the majority of the recalled Hyundai and Kia vehicles, by model, experienced lower reported fire rates after the remedies were applied.  Furthermore, ODI found that for most vehicles that did not receive the recall remedies, by model, experienced relatively high fire rates.  To address this problem, Hyundai informed ODI in December 2023, that it will renotify all of its owners covered by the Hyundai recalls of engine failures/fires every 8 months for the next 3 years.  In December 2023, Kia stated that it will renotify the majority of its owners every 8 months for the next 3 years.Several previously recalled Kia models are excluded from the renotification due to their lower reported rates of engine fires.  Overall, the renotification actions will help to increase the recall completion rates, thus reduce the frequency of engine fires in the future. In view of the recall action being taken by Kia and renotification actions being taken by both Kia and Hyundai, ODI is closing this Engineering Analysis.  Also, both companies have been released from the 2020-iniated Consent Orders (Kia since November 2022 and Hyundai since November 2023).  The agency reserves the right to take additional action if warranted by future circumstances.  To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

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