NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
1,617 reports51,000 miles · Apr 2, 2021
Unknown Or Other
FOR NO APPARENT REASON, THE RIGHT REAR DOOR WILL NOT OPEN WHILE THE VEHICLE IS PARKED OR IN MOTION. THE POWER DOOR LOCK BUTTON OPERATES CORRECTLY, BUT THE RR DOOR WILL NOT OPEN EITHER FROM INSIDE OR OUTSIDE. THERE HAS NOT BEEN ANY DAMAGE TO THE DOOR, ELECTRICAL SYSTEM, OR VEHICLE. THIS IS A MAJOR SAFETY CONCERN SHOULD THE VEHICL…
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FOR NO APPARENT REASON, THE RIGHT REAR DOOR WILL NOT OPEN WHILE THE VEHICLE IS PARKED OR IN MOTION. THE POWER DOOR LOCK BUTTON OPERATES CORRECTLY, BUT THE RR DOOR WILL NOT OPEN EITHER FROM INSIDE OR OUTSIDE. THERE HAS NOT BEEN ANY DAMAGE TO THE DOOR, ELECTRICAL SYSTEM, OR VEHICLE. THIS IS A MAJOR SAFETY CONCERN SHOULD THE VEHICLE CATCH FIRE, OR BE INVOLVED IN A COLLISION WITH A CHILD IN THE REAR SEAT. I HAVE RESEARCHED ONLINE " WHY WON'T MY RR DOOR OPEN ON MY 2016 TUCSON". I'VE LEARNED THIS IS AN ON GOING PROBLEM WITH MANY HYUNDAI OWNERS SINCE 2018. I HAVE NOT TAKEN THE VEHICLE TO THE DEALER YET, BUT I PLAN TO SOON. SOME VEHICLE OWNERS HAVE PAID THE DEALER OVER $1,300 TO REPAIR THE DOOR. I AM A RETIRED POLICE INVESTIGATOR, AND I KNOW THE DANGER THAT SUCH AN ISSUE LIKE THIS CAN CAUSE. I BELIEVE THERE SHOULD BE A NATIONAL RECALL ON THIS PROBLEM. THANK YOU. RESPECTFULLY SUBMITTED
NHTSA ODI #11406124
59,800 miles · Apr 2, 2021
Structure
DOOR LOCK ACTUATOR FAILURE. DRIVERS SIDE REAR DOOR WOULD NOT OPEN FROM INSIDE OR OUT. OCCUPANTS COULD BE TRAPPED. 4 MOS OUTSIDE OF 5 YR WARRANTY. 200 MILES REMAINING ON 60,000 MI WARRANTY. $800 REPAIR AT WWW.HYUNDAIOFORANGEPARK.COM/. HYUNDAI MESSAGE BOARD SAY TO EXPECT PASSENGER SIDE TO FAIL SOON AS WELL.
NHTSA ODI #11406118
106,089 miles · Apr 1, 2021
Structure
DRIVER'S REAR DOOR NO LONGER OPENS RELIABLY. THIS SEEMS TO BE THE FIRST STEP TO A COMMON PROBLEM OF THE DOORS BECOMING COMPLETELY INOPERABLE. HYUNDAI SEEMS UNWILLING TO DEAL WITH THE PROBLEM.
NHTSA ODI #11406044
23,000 miles · Apr 1, 2021
Structure
THE DRIVER AND PASSENGER DOORS UNLOCKING MECHANISMS STOP WORKING. THE ELECTRICAL SYSTEM WILL WORK BUT THE MECHANISM INSIDE THE DOOR WILL NOT FUNCTION COMPLETELY AND KEEPS YOU FROM BEING ABLE TO GET INTO YOUR CAR.
NHTSA ODI #11406004
104,400 miles · Mar 31, 2021
Engine
I HAD MY VEHICLES OIL CHANGE COMPLETED 3/17/21. ON 3/31/21 MY VEHICLES OIL LIGHT DISPLAYED AS HAVING NO OIL. I IMMEDIATELY CALLED AND WENT BACK TO THE OIL CHANGE CENTER I'VE GONE TO FOR THE 3 YEARS I'VE OWNED THE VEHICLE. THEY ASSURED ME THERE WAS NO LEAK. I LOOKED UP THE ISSUE ON THE INTERNET ONLY TO FIND I AM ONE OF MANY WITH…
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I HAD MY VEHICLES OIL CHANGE COMPLETED 3/17/21. ON 3/31/21 MY VEHICLES OIL LIGHT DISPLAYED AS HAVING NO OIL. I IMMEDIATELY CALLED AND WENT BACK TO THE OIL CHANGE CENTER I'VE GONE TO FOR THE 3 YEARS I'VE OWNED THE VEHICLE. THEY ASSURED ME THERE WAS NO LEAK. I LOOKED UP THE ISSUE ON THE INTERNET ONLY TO FIND I AM ONE OF MANY WITH THIS ISSUE. I CAN'T AFFORD TO PAY FOR ENGINE REPAIRS ESPECIALLY WHEN I'VE BEEN CONSISTENT WITH MY OIL CHANGE MAINTENANCE. HYUNDAI NEEDS TO BE HELD ACCOUNTABLE AND MAKE THESE REPAIRS OR BUY BACK THE VEHICLES LIKE VOLKSWAGEN HAD TO DO A FEW YEARS AGO.
NHTSA ODI #11405880
88,193 miles · Mar 31, 2021
Electrical SystemUnknown Or Other
R/R DOOR LOCK ACTUATOR FAILURE. DOOR WILL NOT OPEN. SAFETY HAZARD FOR ANYONE IN REAR SEAT TO EXIT VEHICLE. APPEARS TO BE A KNOWN ISSUE THAT ISN'T ADDRESSED BY THE MANUFACTURER. PASSENGER GOT INTO CAR WITH NO ISSUE. 15 MIN DRIVE AND WHEN ARRIVED AT DESTINATION DOOR WAS INOPERABLE. LOCKS/UNLOCKS WITH NO ISSUE. WHEN PULL HANDLE FRO…
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R/R DOOR LOCK ACTUATOR FAILURE. DOOR WILL NOT OPEN. SAFETY HAZARD FOR ANYONE IN REAR SEAT TO EXIT VEHICLE. APPEARS TO BE A KNOWN ISSUE THAT ISN'T ADDRESSED BY THE MANUFACTURER. PASSENGER GOT INTO CAR WITH NO ISSUE. 15 MIN DRIVE AND WHEN ARRIVED AT DESTINATION DOOR WAS INOPERABLE. LOCKS/UNLOCKS WITH NO ISSUE. WHEN PULL HANDLE FROM INTERIOR AND EXTERIOR NO RESPONSE INSIDE THE DOOR. $500+ TO FIX
NHTSA ODI #11405775
40,000 miles · Mar 31, 2021
Power TrainUnknown Or Other
MY 2016 HYUNDAI TUCSON WAS FAILING TO ACCELERATING AFTER A STOP, AND SHUDDERING / SLOWING DOWN WHILE DRIVING. THIS IS VERY ALARMING ESPECIALLY WHILE DRIVING ON BUSY ROADS IN WHICH YOU COULD EASILY CAUSE AN ACCIDENT BY NOT BEING ABLE TO ACCELERATE. I TOOK MY CAR TO HYUNDAI TO FIND OUT IT IS AN ISSUE WITH THE DUAL CLUTCH TRANSMISS…
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MY 2016 HYUNDAI TUCSON WAS FAILING TO ACCELERATING AFTER A STOP, AND SHUDDERING / SLOWING DOWN WHILE DRIVING. THIS IS VERY ALARMING ESPECIALLY WHILE DRIVING ON BUSY ROADS IN WHICH YOU COULD EASILY CAUSE AN ACCIDENT BY NOT BEING ABLE TO ACCELERATE. I TOOK MY CAR TO HYUNDAI TO FIND OUT IT IS AN ISSUE WITH THE DUAL CLUTCH TRANSMISSION (AGAIN, IN 2021) - WHILE I HAVE DONE MY RESEARCH AND FOUND THERE WAS A SAFETY RECALL IN 2016 FOR THIS ISSUE I WAS SURPRISED TO FIND THAT HYUNDAI WOULD NOT COVER THE COSTS OF REPAIR. I HAVE FILED A CLAIM WITH HYUNDAI BUT HAVE NOT RECEIVED ANY CONTACT BACK. MY VEHICLE IS UNSAFE TO DRIVE, AND I AM BEING TOLD I WILL BE CHARGED STORAGE FEES IF I LEAVE IT AT THE DEALERSHIP SERVICE CENTER WITHOUT REPAIR WHILE I WAIT TO SETTLE MY CLAIM. THE VEHICLE IS UNSAFE TO DRIVE, DUE TO AN ISSUE THAT HAS PREVIOUSLY BEEN RECALLED.
NHTSA ODI #11405738
74,287 miles · Mar 30, 2021
Engine
WHILE DRIVE MY CAR STARTED MARKING A LOUD KNOCKING NOISE AND JUMPING BACK AND FORTH AND THE OIL CAME ON. I PULLED OVER AND CALLED MY SON. HE CAME AND CHECKED IT OUT, THERE WAS NO OIL IN IT. HE PUT OIL IN AND AND I TRIED TO DRIVE HOME. THE CAR HAD NO POWER AND SHUT DOWN ON ME AND MY SON HAD TO TOW ME HOME. THE ENGINE LIGHT HAS …
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WHILE DRIVE MY CAR STARTED MARKING A LOUD KNOCKING NOISE AND JUMPING BACK AND FORTH AND THE OIL CAME ON. I PULLED OVER AND CALLED MY SON. HE CAME AND CHECKED IT OUT, THERE WAS NO OIL IN IT. HE PUT OIL IN AND AND I TRIED TO DRIVE HOME. THE CAR HAD NO POWER AND SHUT DOWN ON ME AND MY SON HAD TO TOW ME HOME. THE ENGINE LIGHT HAS CAME ON 50 TIMES AND IN THE LAST YEAR AND THEM GOES OFF. I TOOK IT TO DEALER SHIP 10 DIFFERENT TIMES WHILE THE LIGHT WAS ON, USUALLY IT GOES OFF BEFORE I GET THERE. THEY ALWAYS CLAIMED THERE WAS NOT A PROBLEM AND SAID I GOT BAD GAS IN IT.
NHTSA ODI #11405686
Mileage unknown · Mar 30, 2021
Service Brakes, Hydraulic
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO HYUNDAI OF NORTH CHARLESTON (8485 RIVERS AVE, NORTH CHARLESTON, SC 29406) WHERE IT WAS CONFIRMED THAT TH…
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TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V543000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO HYUNDAI OF NORTH CHARLESTON (8485 RIVERS AVE, NORTH CHARLESTON, SC 29406) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI #11405523
105,016 miles · Mar 29, 2021
Engine
OIL IN THE CAR CANNOT REACH PARTS OF THE ENGINE, AND IS BEING CONSUMED ABNORMALLY QUICKLY. IT HAS CAUSE MY ENGINE TO TEMPORARLY SIEZE, AND RELEASE, AND NOW WILL NOT EVEN START.
NHTSA ODI #11405462
Official recalls
5Sep 4, 2020
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
Consequence & remedy
Consequence: An engine compartment fire can increase the risk of injury or crash.
Remedy: Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.
Nov 21, 2016
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Additional source detail variants (2)
Trailer Hitches
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Electrical System:wiring
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Aug 30, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.
Consequence & remedy
Consequence: Inability to move the vehicle while in traffic may increase the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will update the Transmission Control Module software, free of charge. The recall is expected to begin on October 28, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 149.
Additional source detail variants (2)
Electrical System:software
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.
Consequence: Inability to move the vehicle while in traffic may increase the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will update the Transmission Control Module software, free of charge. The recall is expected to begin on October 28, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 149.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.
Consequence: Inability to move the vehicle while in traffic may increase the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will update the Transmission Control Module software, free of charge. The recall is expected to begin on October 28, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 149.
May 24, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 19, 2015 to March 14, 2016. In the affected vehicles, if the primary hood latch has been released, and the vehicle is driven, the secondary hood latch may not hold adequately secure the hood to prevent it from opening while the vehicle is in motion.
Consequence & remedy
Consequence: If the primary hood latch is inadvertently released and the secondary latch cannot secure the hood, the hood may unexpectedly open while driving, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the secondary hood latch, free of charge. The recall began on June 30, 2016. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 145.
Mar 10, 2016
Hyundai Motor America (Hyundai) is recalling certain model year 2016 Hyundai Tucson vehicles manufactured May 26, 2015 to January 15, 2016 and equipped with an accessory trailer hitch harness either included with the accessory trailer hitch or sold as a service part. In the affected vehicles, when the vehicle's engine is running and the brake lights are illuminated, if the turn signal is activated, the trailer turn signal lights will either turn off or remain continuously illuminated (not flash). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard Number 108, " Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: Failure to illuminate the trailer's turn signal lights would prevent the communication of the driver's intent, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will update the tow hitch harness, free of charge. The recall began on May 2, 2016. Owners may contact Hyundai customer service at 1-855-371-9640. Hyundai's number for this recall is 142.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
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