2016 Hyundai Tucson

Transmission is defective. Car wanted to override my foot braking at lights & stop signs. The potential for the car to force me into traffic or a vehicle or wall in front of me made for a hazardous situation. Coconut Creek Hyundai Service Department (via [XXX]) stated the transmission had an internal failure & must be replaced. I do not know if the manufacturer, police, insurance representatives or others have inspected the transmission -- I am only aware that Coconut Creek Hyundai Service Department has inspected it. There were no warning lamps, messages, or other symptoms of the problem prior to the failure. It first appeared in early November 2022. I tried to make an appointment & could not so I took it to the dealership on November 8, 2022. I bought this car from Coconut Creel Hyundai as Certified Used on September 6, 2019. Coconut Creek Hyundai in Coconut Creek, FL 33073 has had my car since Nov. 8, 2022. They replaced the defective transmission with another defective transmission the 1st week of December. I have had to pay out of my pocket for a rental car. Today is December 14, 2022. The least Hyundai can do is provide a car for me. The dealership has not done so. Hyundai USA (Case #: [XXX]) has not. My warranty only covers 10 days at $35.00 per day. A rental that I can use cost $40/day. I waited until December 1, 2022 to rent hoping my car would be fixed within a reasonable amount of time. My 10 days & my patience with this corporate pass the buck attitude has ended. I have no idea if the dealership got another new transmission or if they have installed it. This dealership has major communication issues. HyundaiUSA has lost a 3-time Hyundai owner. I just hung up with supervisor [XXX] from HyundaiUSA & she cannot authorize payment for a rental car nor speak to my case manager ([XXX]) about rental car payment/reimbursement. I have been without my car since Nov. 8, 2022. I stopped using my car Nov. 3, 2022 because it was too dangerous to do so. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION AC

Similar to the recall for Hyundai's newest vehicles with its dual clutch system, and to its recall for the 2016 Tucson my vehicle will be unresponsive when we accelerate, delayed or no acceleration, jerking, shuddering, shaking, and stalling. Not sure if this issue was covered under [XXX] et al, v. Hyundai Motor America. We had been complaining of the way my 2016 Hyundai Tucson ([XXX]) was driving since Apr 2019 (32,299 miles), and again Mar 2021 (44,857 miles), and on both instances we were told that was normal operation because of the car's dual clutch system. Now that the car has passed the warranty period (5 year/60,000 miles), Hyundai is telling us we have to replace the dual clutch, and that they're not covering it because the vehicle is now outside of the warranty period. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Driver side door doesn't unlock using KeyFob or by pressing the button to unlock. It takes several attempts before door opens which causes a great concern for safety especially in areas that will require me to hurry and get into my vehicle if I'm alone or after putting my grandson in his carseat. There were no warnings to this happening and it is available for inspection upon request. At this time my car is not under warranty due to warranty running out and I can not afford to pay out of pocket. Please advise what can be done.

My car was doing a shocking change of speed all of a sudden, for example I would be driving and accelerating, but the car would not speed above 40mph, and while I was still pressing on the accelerator, it would do like a shocking movement and accelerate all of sudden. Yesterday, December 8th, 2022, I was driving on the highway on the 3rd lane and while driving the call did a shocking jump and all of a sudden the speed went down to 20mph, I panic of course because all the cars where going fast, it was a nightmare for me to change lanes because I couldnt manipulate the speed of my car.

The contact’s daughter owns a 2016 Hyundai Tucson. The contact stated that his daughter took the vehicle for routine maintenance for an oil change however, the contact’s daughter was informed that gasoline was seen in the oil. No warning light was illuminated. The contact then stated that he took the vehicle to the dealer where it was diagnosed that no fuel was seen in the oil. The contact then stated that he took the vehicle to an independent mechanic where it was diagnosed that gasoline was in the oil. The contact was concerned for his daughter’s safety while driving the vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 89,000. The VIN was not included.

This vehicle model (Hyundai Tucson) is prone to breakdowns in power windows, especially front power windows, due to faulty gear in window regulator unit. Online forums are all complaining about this issue and the replacement part (regulator unit with motor) is being sold on Amazon and Ebay, a sure sign of high demand for the part. This is a dangerous safety issue as the first route of escape in an accident when door cannot be opened is the front windows. The cost to replace the part with labor is around $500 per window so many owners will rather live with the potentially dangerous issue without making repairs. There should be a recall issued by Hyundai to repair inoperable windows and to reimburse owners who have already made repairs.

Without any warning, previous issues or unusual sounds, the REAR, passenger window would not roll up. I had a child in the backseat at the time, which was the first concern and the second being a security issue after the fact. In addition, after doing some research it sounds as though this is an ongoing issue with the Hyundai's (all windows) and should be considered for Manufacture Recall. Lastly(just as an "FYI")the replacement parts can not be found for the REAR window specifically which further confirms that the window motor &/or regulator in the Hyundai's are faulty.

The check engine light came on, on my dashboard, so I took my car to Honest-1 Auto Care (certified mechanic), on Oct 18 (I could get in faster with Honest-1.) The manager printed off a Hyundai Technical Service Bulletin, dated April 2022, entitled Engine Warranty Extension (TXXM). He explained that I needed a new engine, and that I had to take it to the Dealership. I drove directly to the Hyundai dealership. They were very busy that day, but the manager told me I could bring my car in for evaluation the following Saturday morning. I drove carefully, because my car didn't have a lot of acceleration. As I was driving to work, early on Oct 21, in the cold and in the dark, my car slowed down dramatically and completely stopped. I was able to restart it and coast into a nearby parking lot. Then my car was towed to the dealership, where it remains still, awaiting a new engine. I was lucky there wasn't much traffic the morning my car died. I still get upset, when I think of what might have happened, if my car had died on the interstate or in the middle of a dangerous intersection. At no time, did the dealership say this warning light/situation was potentially dangerous, even though I showed the manager the Hyundai Technical Service Bulletin.

There have been several incidents where my Hyundai Tucson could have caused a major accident with another vehicle. The first time, I was driving down a hill and I barely could control the car. It began to jerk and I had to gradually steer it into another lane out of traffic. Another time, the oil just began to spout out from under the car while I was driving. It's still difficult keeping oil in the car, but the mechanic says there's no leak. Lastly. my engine light has been blinking off and on , and the mechanic changed the spark plugs and a number 2 coil, but I am still having engine problems. I was given the engine code P1326 from their diagnosis. Since purchasing the car with only about 43000 miles, I have had to replace the transmission, catalytic converter. get a tune up, spark plugs and a coil, and get the drivers side window fixed. All of this has come to over $5000, and now I'm told the engine needs to be replaced. Something about the camshaft.