NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
1,617 reports3,680 miles · Nov 1, 2016
Power Train
7 SPEED DUEL CLUTCH TRANSMISSION IS FAILING AGAIN AFTER RECALL HAS BEEN PERFORMED. VEHICLE HAS STARTED TO GO INTO NEUTRAL WHEN PULLING OUT INTO TRAFFIC LEAVING YOU IN THE MIDDLE OF THE ROAD WITHOUT BEING ABLE TO MOVE FOR A SHORT TIME. WHILE DRIVING THE VEHICLE WILL NOW ALSO LOSE POWER AND SHIFT INTO LOW GEAR ON ITS OWN CAUSING…
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7 SPEED DUEL CLUTCH TRANSMISSION IS FAILING AGAIN AFTER RECALL HAS BEEN PERFORMED. VEHICLE HAS STARTED TO GO INTO NEUTRAL WHEN PULLING OUT INTO TRAFFIC LEAVING YOU IN THE MIDDLE OF THE ROAD WITHOUT BEING ABLE TO MOVE FOR A SHORT TIME. WHILE DRIVING THE VEHICLE WILL NOW ALSO LOSE POWER AND SHIFT INTO LOW GEAR ON ITS OWN CAUSING SUDDEN DECELERATION. VEHICLE WILL ALSO CHUG FORWARD WHEN STOPPED AT A RED LIGHT. THIS IS AFTER ALL OF THE RECALLS AND REPROGRAMMING OF THE VEHICLE HAS BEEN DONE. WE HAVE NOW HAD THREE TIMES THAT WE HAVE ALMOST BEEN HIT, WHERE OTHER CARS HAVE HAD TO SLAM ON THEIR BRAKES TO AVOID A BAD ACCIDENT AND THREE OTHER TIME I ALMOST GOT REAR ENDED BECAUSE MY VEHICLE STARTED TO GO FROM AFTER THE TRAFFIC LIGHT WOULD CHANGE AND THEN STOP MOVING. THESE VEHICLES WITH THIS TRANSMISSION IS A DEATH TRAP AND SOMEBODY IS GOING TO GET KILLED! THESE PROBLEMS ARE NOT CONSISTENT BUT THEY ARE REAL AND DANGEROUS! WE ARE AFRAID TO DRIVE OUR NEW VEHICLE! IT HAS BEEN TO THE DEALER 5 TIMES FOR THE TRANSMISSION ISSUES. *TR
NHTSA ODI #10920431
400 miles · Oct 27, 2016
Unknown Or Other
I READ AN ARTICLE STATING THE HYUNDAI TUCSON CONNECTS WITH CARPLAY. TURNS OUT ONLY THE EXPENSIVE MODELS DO. HYUNDAI INSTALLS A SMALL COMMUNICATION SCREEN ON THE ECO, WHICH IS THE MODEL I BOUGHT, THAT IS NOT EQUIPPED TO RECEIVE CARPLAY DATA. WHAT IS NEEDED TO ENABLE THE SAFETY FEATURE? WILL YOU REQUIRE HYUNDAI TO ENABLE THE CAR'S…
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I READ AN ARTICLE STATING THE HYUNDAI TUCSON CONNECTS WITH CARPLAY. TURNS OUT ONLY THE EXPENSIVE MODELS DO. HYUNDAI INSTALLS A SMALL COMMUNICATION SCREEN ON THE ECO, WHICH IS THE MODEL I BOUGHT, THAT IS NOT EQUIPPED TO RECEIVE CARPLAY DATA. WHAT IS NEEDED TO ENABLE THE SAFETY FEATURE? WILL YOU REQUIRE HYUNDAI TO ENABLE THE CAR'S COMMUNICATION DEVICE; THAT IS, TO ENABLE CARPLAY OR TO REPLACE THE INSTALL WITH A RECEIVER AND SCREEN THAT WILL WORK?
NHTSA ODI #10919733
20 miles · Oct 27, 2016
Electrical SystemPower Train
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE JERKED AND HESITATED BEFORE MOVING FORWARD. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE AS THE RPMS INCREASED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALE…
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TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE JERKED AND HESITATED BEFORE MOVING FORWARD. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE AS THE RPMS INCREASED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V628000 (ELECTRICAL SYSTEM, POWER TRAIN). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20.
NHTSA ODI #10919257
4,000 miles · Oct 21, 2016
Structure
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE DRIVING OUT OF A PARKING GARAGE, THE TRUNK OPENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. UPDATED 01/11/2017*CT UPDATED 6/26/18*JB
NHTSA ODI #10917893
7,000 miles · Oct 20, 2016
Vehicle Speed Control
WHEN ACCELERATING FROM A STOP, THE VEHICLE HAS A DELAYED ACCELERATION. THIS HAS HAPPENED TO ME MULTIPLE TIMES EVEN AFTER THE NHTSA RECALL CAMPAIGN NUMBER 16V-628 HAS BEEN APPLIED (REPROGRAMMING OF THE DCT MODULE).
NHTSA ODI #10917706
1,290 miles · Oct 20, 2016
Power Train
WHILE IN TRAFFIC SLOWLY GOING UP A HILL ON A CITY STREET, THE CAR SIGNALED "TRANSMISSION TEMP. IS HIGH! STOP SAFELY." I WAS UNABLE TO PULL OVER FOR A FEW MINUTES BECAUSE OF THE STOPPED TRAFFIC, THEN SUDDENLY THE CAR TURNED OFF! I WAS STUCK UPHILL WITH THOSE AROUND ME HONKING TO MOVE THE CAR. AFTER SOME TIME, I WAS ABLE TO TURN T…
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WHILE IN TRAFFIC SLOWLY GOING UP A HILL ON A CITY STREET, THE CAR SIGNALED "TRANSMISSION TEMP. IS HIGH! STOP SAFELY." I WAS UNABLE TO PULL OVER FOR A FEW MINUTES BECAUSE OF THE STOPPED TRAFFIC, THEN SUDDENLY THE CAR TURNED OFF! I WAS STUCK UPHILL WITH THOSE AROUND ME HONKING TO MOVE THE CAR. AFTER SOME TIME, I WAS ABLE TO TURN THE CAR BACK ON AND MOVE FORWARD. THIS CONTINUED TO HAPPEN SEVERAL TIMES UNTIL I WAS FINALLY ABLE TO PARK THE CAR AND TURN IT OFF. AFTER A FEW HOURS, I TURNED THE CAR BACK ON AND IT WAS FINE. I WAS NOTIFIED BY HYUNDAI THAT THIS IS NORMAL BECAUSE OF THE DUAL CLUTCH TRANSMISSION AND THE INFORMATION IS IN MY MANUAL. HOWEVER, IT DOES NOT SAY THE CAR WILL TURN OFF ON ITS OWN! WHY DIDN'T THE DEALER TELL ME THIS?! IT IS VERY DANGEROUS!
NHTSA ODI #10917583
7,000 miles · Oct 18, 2016
Engine
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE AT A STOP LIGHT WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE VIBRATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.
NHTSA ODI #10917191
18,904 miles · Oct 18, 2016
Fuel/propulsion SystemPower Train
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE AT A RED LIGHT WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE HESITATED AS IF IT WOULD STALL. AFTER APPROXIMATELY THIRTY SECONDS, THE VEHICLE DROVE NORMALLY. THE FAILURE OCCURRED DAILY. THE DEALER COULD NOT DUPLICATE THE FAILURE AND RECOMMENDED USING A DIFFERENT TYPE OF FUEL. THE VE…
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TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE AT A RED LIGHT WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE HESITATED AS IF IT WOULD STALL. AFTER APPROXIMATELY THIRTY SECONDS, THE VEHICLE DROVE NORMALLY. THE FAILURE OCCURRED DAILY. THE DEALER COULD NOT DUPLICATE THE FAILURE AND RECOMMENDED USING A DIFFERENT TYPE OF FUEL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,904.
NHTSA ODI #10917180
8,000 miles · Oct 18, 2016
EnginePower TrainVehicle Speed Control
MY TUCSON SLOWS DOWN WHEN I PRESS DOWN ON THE ACCELERATOR TO SPEED UP. IT DID THIS MULTIPLE TIMES ON MY TRIP FROM INDIANA TO COLORADO. THIS IS EXTREMELY DANGEROUS! I SAW AN UPCOMING RECALL WHICH HYUNDAI DOES NOT HAVE ANY FIX FOR YET, BUT IT APPEARS TO ONLY BE ON SPECIFIC ONES WITH DUAL CLUTCH. I DON'T THINK MINE HAS THAT, BUT…
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MY TUCSON SLOWS DOWN WHEN I PRESS DOWN ON THE ACCELERATOR TO SPEED UP. IT DID THIS MULTIPLE TIMES ON MY TRIP FROM INDIANA TO COLORADO. THIS IS EXTREMELY DANGEROUS! I SAW AN UPCOMING RECALL WHICH HYUNDAI DOES NOT HAVE ANY FIX FOR YET, BUT IT APPEARS TO ONLY BE ON SPECIFIC ONES WITH DUAL CLUTCH. I DON'T THINK MINE HAS THAT, BUT IT DEFINITELY HAS SAFETY ISSUES AND HYUNDAI WILL NOT ASSIST ME WITH IT. THERE ARE MULTIPLE OTHER ISSUES WITH MY NEW VEHICLE ALSO WHICH I CANNOT GET ASSISTANCE WITH AND HAVE FILED MULTIPLE COMPLAINTS, MULTIPLE PLACES.
NHTSA ODI #10916843
8,000 miles · Oct 18, 2016
Engine
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE STATIONARY, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.
NHTSA ODI #10916814
Official recalls
5Sep 4, 2020
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
Consequence & remedy
Consequence: An engine compartment fire can increase the risk of injury or crash.
Remedy: Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.
Nov 21, 2016
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Additional source detail variants (2)
Trailer Hitches
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Electrical System:wiring
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Aug 30, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.
Consequence & remedy
Consequence: Inability to move the vehicle while in traffic may increase the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will update the Transmission Control Module software, free of charge. The recall is expected to begin on October 28, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 149.
Additional source detail variants (2)
Electrical System:software
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.
Consequence: Inability to move the vehicle while in traffic may increase the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will update the Transmission Control Module software, free of charge. The recall is expected to begin on October 28, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 149.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.
Consequence: Inability to move the vehicle while in traffic may increase the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will update the Transmission Control Module software, free of charge. The recall is expected to begin on October 28, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 149.
May 24, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 19, 2015 to March 14, 2016. In the affected vehicles, if the primary hood latch has been released, and the vehicle is driven, the secondary hood latch may not hold adequately secure the hood to prevent it from opening while the vehicle is in motion.
Consequence & remedy
Consequence: If the primary hood latch is inadvertently released and the secondary latch cannot secure the hood, the hood may unexpectedly open while driving, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the secondary hood latch, free of charge. The recall began on June 30, 2016. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 145.
Mar 10, 2016
Hyundai Motor America (Hyundai) is recalling certain model year 2016 Hyundai Tucson vehicles manufactured May 26, 2015 to January 15, 2016 and equipped with an accessory trailer hitch harness either included with the accessory trailer hitch or sold as a service part. In the affected vehicles, when the vehicle's engine is running and the brake lights are illuminated, if the turn signal is activated, the trailer turn signal lights will either turn off or remain continuously illuminated (not flash). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard Number 108, " Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: Failure to illuminate the trailer's turn signal lights would prevent the communication of the driver's intent, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will update the tow hitch harness, free of charge. The recall began on May 2, 2016. Owners may contact Hyundai customer service at 1-855-371-9640. Hyundai's number for this recall is 142.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
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