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2016 Hyundai Tucson

Owner reports · Recalls · Investigations

More warning signs than most Tucson years

Owner complaints for the 2016 Hyundai Tucson are substantially higher than the model-year median of 180.5.

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When problems were reported

Mileage at the reported incident

832 reports with mileage · 785 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 516 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 423 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Structure. Review the 227 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

14 crash reports24 fire reports6 injury reports

What owners actually said

1,617 reports
16,000 miles · May 13, 2018
Power Train

AFTER STOPPING, WHEN YOU PRESS THE GAS, THE VEHICLE DOES NOT MOVE FORWARD IT HESITATES SEVERELY FOR A FEW SECONDS. THE ENGINE RPMS PICK UP BUT NO FORWARD MOVEMENT. IN FACT, IF YOU ARE ON A SLIGHT UPHILL GRADE, THE VEHICLE WILL BEGIN TO DRIFT BACK.THIS OCCURS IN REGULAR DRIVING MODE - NOT ECO OR SPORT. IT HAPPENS INTERMITTENTLY…

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AFTER STOPPING, WHEN YOU PRESS THE GAS, THE VEHICLE DOES NOT MOVE FORWARD IT HESITATES SEVERELY FOR A FEW SECONDS. THE ENGINE RPMS PICK UP BUT NO FORWARD MOVEMENT. IN FACT, IF YOU ARE ON A SLIGHT UPHILL GRADE, THE VEHICLE WILL BEGIN TO DRIFT BACK.THIS OCCURS IN REGULAR DRIVING MODE - NOT ECO OR SPORT. IT HAPPENS INTERMITTENTLY AND IS TOTALLY UNPREDICTABLE. THIS HAS HAPPENED MULTIPLE TIMES AND THE LAST TIME WAS ABOUT 3:30 PM ON 05/13/2018 IN THE 1.5 TO 2 SECOND DELAY THAT VEHICLE SHOULD HAVE MOVED 55 TO 73 FEET! AND I AM SURE THAT IS WHAT ANY VEHICLE BEHIND THE TUSCON WOULD EXPECT AS WELL. THIS IS A HUGE SAFETY ISSUE WHEN IN TRAFFIC AND OTHER VEHICLES ARE BEHIND YOU. I SPENT 15 YEARS IN FIRE & RESCUE AND HAVE SEEN A NUMBER OF REAR-END ACCIDENTS. THIS IS AN ACCIDENT WAITING TO HAPPEN WITH A 55 TO 73 FEET DELAY ZONE.

NHTSA ODI #11093548

24,000 miles · May 6, 2018
Service BrakesVehicle Speed Control

I HAD BEEN DRIVING MY 2016 HYUNDAI, TUCSON, FOR OVER 5 HOURS ON HIGHWAY. AFTER TAKING A BREAK, AND RETURNING BACK TO HIGHWAY, MY CAR SUDDENLY BEGAN ACCELERATING FROM MY 60MPH SPEED TO OVER 80MPH. I TOOK MY FOOT OFF GAS PEDAL AND TAPPED BRAKE PEDAL. THE BRAKE PEDAL HIT THE FLOOR WITH NO RESISTANCE, AS THE CAR CONTINUED TO ACCE…

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I HAD BEEN DRIVING MY 2016 HYUNDAI, TUCSON, FOR OVER 5 HOURS ON HIGHWAY. AFTER TAKING A BREAK, AND RETURNING BACK TO HIGHWAY, MY CAR SUDDENLY BEGAN ACCELERATING FROM MY 60MPH SPEED TO OVER 80MPH. I TOOK MY FOOT OFF GAS PEDAL AND TAPPED BRAKE PEDAL. THE BRAKE PEDAL HIT THE FLOOR WITH NO RESISTANCE, AS THE CAR CONTINUED TO ACCELERATE. AFTER SUCCESSFULLY PULLING CAR OFF HIGHWAY, I APPLIED EMERGENCY BRAKE TO STOP CAR. AFTER HAVING IT TOWED TO NEAREST HYUNDAI DEALER, THEY WERE UNABLE TO DUPLICATE PROBLEM, AND TOLD ME THERE WAS NOTHING WRONG. THE CAR IS ROUTINELY IN FOR SERVICE.

NHTSA ODI #11092144

100 miles · May 3, 2018
Vehicle Speed Control

I THOUGHT I WAS IMAGINING THINGS. I WOULD BE STOPPED AT A LIGHT A STOP SIGN ETC. BUT WHEN I TRY TO ACCELERATE I WOULD'NT GO ANYWHERE. THIS HAS HAPPEN SINCE I BOUGHT THE CAR IN 2015.

NHTSA ODI #11091655

16,000 miles · Apr 26, 2018
Power Train

WHEN ATTEMPTING TO ACCELERATE FROM A COMPLETE STOP, THE CAR HESITATES AND DOES NOT MOVE FORWARD. I THEN TRY IT AGAIN AND THE CAR MOVES AS EXPECTED. AT THIS POINT, MY WIFE AND I VERY FRIGHTENED THAT WE CAN NOT PREDICT THE ACTIONS OF THE CAR WHICH COULD LEAD TO AN ACCIDENT AND POSSIBLE INJURY/DEATH. IT APPEARS A LOT OF OTHER HY…

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WHEN ATTEMPTING TO ACCELERATE FROM A COMPLETE STOP, THE CAR HESITATES AND DOES NOT MOVE FORWARD. I THEN TRY IT AGAIN AND THE CAR MOVES AS EXPECTED. AT THIS POINT, MY WIFE AND I VERY FRIGHTENED THAT WE CAN NOT PREDICT THE ACTIONS OF THE CAR WHICH COULD LEAD TO AN ACCIDENT AND POSSIBLE INJURY/DEATH. IT APPEARS A LOT OF OTHER HYUNDAI TUSCON OWNERS HAVE COMPLAINED ABOUT THIS PROBLEM AND NOTHING IS BEING DONE.

NHTSA ODI #11090235

14,000 miles · Apr 13, 2018
Power TrainSteeringUnknown Or Other

VARIOUS ISSUES HAVE COME UP WITH MY TUCSON RELATED TO MISC ITEMS WHICH WERE REPAIRED. I ALSO NOTICED AN ISSUE WITH ACCELERATION FROM STOP. THE CAR WOULD HESITATE WHEN YOU STARTED TO PROCEED FROM A STOP. THE DEALERSHIP SAID THE ENGINE NEEDS TIME TO GET BROKE IN SO AFTER IT WILL FIX ITSELF. EACH TIME I TOOK THE CAR TO THE DEALERSH…

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VARIOUS ISSUES HAVE COME UP WITH MY TUCSON RELATED TO MISC ITEMS WHICH WERE REPAIRED. I ALSO NOTICED AN ISSUE WITH ACCELERATION FROM STOP. THE CAR WOULD HESITATE WHEN YOU STARTED TO PROCEED FROM A STOP. THE DEALERSHIP SAID THE ENGINE NEEDS TIME TO GET BROKE IN SO AFTER IT WILL FIX ITSELF. EACH TIME I TOOK THE CAR TO THE DEALERSHIP FOR SERVICE, THEY STATED THEY HAD CHECKED EVERYTHING OUT AND PERFORMED SERVICE AND FOUND NO ISSUES. I WAS NEVER TOLD ABOUT ANY RECALLS OR DEFECTS IN MANUFACTURING. RECENTLY, THE PROBLEM BECAME DANGEROUS. THE CAR WOULD HESITATE AT STOP LIGHTS AND ALMOST CAUSED TWO ACCIDENTS. ON ONE OCCASION, IT WAS IN HEAVY TRAFFIC AND THE CAR WOULD NOT GO AFTER PRESSING THE GAS AND THEN IT SURGED FORWARD ALMOST HITTING THE CAR IN FRONT OF ME AND THE CAR BEHIND ME ALMOST HIT ME ALSO. I TOOK THE CAR BACK TO THE DEALERSHIP, A REP FROM THE SERVICE DEPT.DROVE THE CAR AND STATED, 'YOU COULD DRIVE CROSS COUNTRY, AND THERE IS NO PROBLEM'. WITHIN DAYS OF THIS INCIDENT, ANOTHER WAS NARROWLY AVOIDED AND I HAD ENOUGH. THE CAR WOULD NOT ACCELERATE AT A STOPLIGHT AND THEN AT THE NEXT IT HESITATED AND THEN SURGED FORWARD ALMOST CAUSING AN ACCIDENT. I RETURNED TO THE DEALERSHIP AND DEMANDED THEY FIGURE OUT THE PROBLEM AND FIX IT! THE DEALERSHIP TOOK MY TUCSON TO INSPECT. AFTER A DAY, THEY CALLED AND TOLD ME I NEEDED AN ENTIRE NEW TRANSMISSION. THAT THE ORIGINAL TRANSMISSION WAS NOT OPERATING CORRECTLY AND REQUIRED A FULL REPLACEMENT, THEY ALSO SAID THERE WAS A PROBLEM WITH DRIVE SHAFT WHICH THEY ALSO WOULD NEED TO FIX AND FINALLY ANOTHER PROBLEM WITH THE A/C WHICH WOULD REQUIRE FULL REPLACEMENT AS WELL. AFTER TWO YEARS AND A FULL WARRANTY, THE DEALERSHIP "CHECKING EVERYTHING" DURING EACH SERVICE AND NOW ONLY AFTER MY DEMAND, AND MY PLEADING DO THEY FIND PROBLEMS'AND ALL MAJOR PROBLEMS. I GOT MY CAR BACK, BUT NOW THE HEATING AND A/C IS NOT OPERATING RIGHT.

NHTSA ODI #11084982

22,000 miles · Apr 11, 2018
Power Train

WHEN I PUT MY FOOT ON THE GAS PEDAL FROM A STOPPED POSITION THE CAR HESITATES AND OFTEN WILL SHUDDER. THE COMPANY HAS ADMITTED IT IS A FLAW DUE TO DUAL CLUTCH TRANSMISSION. THEY HAVE SINCE STOP USING THIS TRANSMISSION. THIS OCCURS REGARDLESS OF STREET , OR HIGHWAY.

NHTSA ODI #11084507

10,300 miles · Apr 9, 2018
Power Train

DURING STOP AND GO TRAFFIC WITH SPEEDS FROM STOP (0MPH) TO 15MPH AND STOPPING AGAIN (WHICH I HAVE TO GO THROUGH EVERY DAY TO AND FROM WORK M-F), THE SUV HESITATES WHEN TRYING TO ACCELERATE-SOMETIMES VIBRATING LIKE DRIVING ON BUMPY DIRT ROAD BEFORE IT FINALLY JERKS WHEN THE GEAR CATCHES. DEALER SERVICE DEPARTMENT SAID THERE'S NOT…

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DURING STOP AND GO TRAFFIC WITH SPEEDS FROM STOP (0MPH) TO 15MPH AND STOPPING AGAIN (WHICH I HAVE TO GO THROUGH EVERY DAY TO AND FROM WORK M-F), THE SUV HESITATES WHEN TRYING TO ACCELERATE-SOMETIMES VIBRATING LIKE DRIVING ON BUMPY DIRT ROAD BEFORE IT FINALLY JERKS WHEN THE GEAR CATCHES. DEALER SERVICE DEPARTMENT SAID THERE'S NOTHING THEY CAN DO EXCEPT RESET THE COMPUTER-WHICH THEY DID BUT SUV STILL PRESENTING WITH SAME PROBLEM AND SEEMS TO BE WORSENING.

NHTSA ODI #11083947

16,000 miles · Mar 22, 2018
EnginePower Train

THE CAR DOESN'T RELIABLE ACCELERATE AFTER PRESSING THE ACCELERATOR PEDDLE. INTERMITTENTLY IT TAKES UP TO 5 SECONDS BEFORE THE CAR STARTS TO MOVE FROM A STOP. TRYING TO PULL OUT INTO BUSY TRAFFIC HAS CAUSE NEAR ACCIDENTS ON MANY OCCASIONS. YOU MAY PUSH THE PEDDLE DOWN AND IT SIT THERE AND THEN ALL OF A SUDDEN SHOOT FORWARD. IT H…

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THE CAR DOESN'T RELIABLE ACCELERATE AFTER PRESSING THE ACCELERATOR PEDDLE. INTERMITTENTLY IT TAKES UP TO 5 SECONDS BEFORE THE CAR STARTS TO MOVE FROM A STOP. TRYING TO PULL OUT INTO BUSY TRAFFIC HAS CAUSE NEAR ACCIDENTS ON MANY OCCASIONS. YOU MAY PUSH THE PEDDLE DOWN AND IT SIT THERE AND THEN ALL OF A SUDDEN SHOOT FORWARD. IT HAS BEEN INTO THE DEALER OVER 6-7 TIMES AND THEY STATE "THEY ALL DO THAT". IT HAS BEEN THAT WAS SINCE WE BOUGHT IT IN 2016 AND HAVE BEEN WORKING WITH A LAWYER SINCE BUT HAVE STOPPED DUE TO FEES.

NHTSA ODI #11080964

30,000 miles · Mar 14, 2018
Power TrainCrash

I WAS AN OWNER OF A 2016 HYUNDAI TUCSON WITH TURBO. UNTIL JANUARY 23, 2018. I OWNED THIS VEHICLE FOR MORE THAN A YEAR AND ALTHOUGH THIS WAS A GREAT VEHICLE WE HAD AN ISSUE WITH THE TRANSMISSION SINCE A WEEK AFTER OUR PURCHASE DATE.WE HAVE HAD IT BACK TO THE SERVICE DEPARTMENT AT WRIGHT WAY HYUNDAI IN STAUNTON, VA NUMEROUS TIMES …

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I WAS AN OWNER OF A 2016 HYUNDAI TUCSON WITH TURBO. UNTIL JANUARY 23, 2018. I OWNED THIS VEHICLE FOR MORE THAN A YEAR AND ALTHOUGH THIS WAS A GREAT VEHICLE WE HAD AN ISSUE WITH THE TRANSMISSION SINCE A WEEK AFTER OUR PURCHASE DATE.WE HAVE HAD IT BACK TO THE SERVICE DEPARTMENT AT WRIGHT WAY HYUNDAI IN STAUNTON, VA NUMEROUS TIMES OVER THE SAME ISSUE. THE TRANSMISSION WOULD ALLOW THE MOTOR TO SEND THE RPMS TO EXCEED A HIGH LEVEL BEFORE ENGAGING. SO BAD AT TIME THAT IT WOULD PULL YOU TO ONE SIDE OF THE ROAD OR THE OTHER, ALSO FROM A STOP IT WOULD REV UP SO BAD THAT IT WOULD TAKE OFF SPINNING. I HAVE CONTACTED HYUNDAI OVER THIS MATTER INCLUDING OTHER DEALERSHIPS. I HAVE BEEN TOLD EVERYTHING FROM 'THAT'S THE WAY IT WAS DESIGNED' TO 'YOU HAVE TO LEARN HOW TO DRIVE IT'. IT ALWAYS WOULD COME DOWN TO THAT IT WAS THE WAY WE WERE DRIVING IT. I'M SORRY BUT A TRANSMISSION SHOULD NOT RESPOND IN THAT MATTER. I ALSO WAS TOLD BY A HYUNDAI REP. THAT THEY HAVE HAD MANY COMPLAINTS OVER THE SAME ISSUE.I WAS TRAVELING DOWN THE ROAD AND WAS APPROACHING A CURVE WHEN I LIFTED MY FOOT OFF THE ACCELERATOR AND WHEN I WENT BACK TO THE ACCELERATOR THE RPMS SHOT UP. IT WOULDN'T GO. I PUSHED AGAIN, AND THE RPMS SHOT UP AND THEN SUDDENLY IT ENGAGED AND WHEN IT DID I WAS PULLED LEFT ACROSS THE ONCOMING LANE AND OVER A STEEP 30-FOOT EMBANKMENT INTO ABOUT 5 FEET OF VERY COLD WATER. I WAS TAKEN TO THE HOSPITAL IN AN AMBULANCE AND I WAS CHECKED OUT WITH MINOR INJURIES. AND NO I WASN'T SPEEDING.

NHTSA ODI #11079183

Mileage unknown · Mar 14, 2018
EnginePower TrainVehicle Speed Control

2016 HYUNDAI TUCSON. CONSUMER WRITES IN REGARDS TO GEAR SHIFTER/TRANSMISSION FAILURE, ENGINE/ ACCELERATION MALFUNCTION AND COMPUTER SYSTEM ISSUES. *SMD *JS

NHTSA ODI #10948216

Official recalls

5

20V543000 · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

Sep 4, 2020

Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.

Consequence & remedy

Consequence: An engine compartment fire can increase the risk of injury or crash.

Remedy: Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.

16V842000 · Electrical System:wiring; Trailer Hitches

Nov 21, 2016

Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."

Consequence & remedy

Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.

Additional source detail variants (2)

Trailer Hitches

Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."

Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.

Electrical System:wiring

Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."

Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.

16V628000 · Electrical System:software; Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

Aug 30, 2016

Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.

Consequence & remedy

Consequence: Inability to move the vehicle while in traffic may increase the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will update the Transmission Control Module software, free of charge. The recall is expected to begin on October 28, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 149.

Additional source detail variants (2)

Electrical System:software

Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.

Consequence: Inability to move the vehicle while in traffic may increase the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will update the Transmission Control Module software, free of charge. The recall is expected to begin on October 28, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 149.

Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.

Consequence: Inability to move the vehicle while in traffic may increase the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will update the Transmission Control Module software, free of charge. The recall is expected to begin on October 28, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 149.

16V348000 · Latches/locks/linkages:hood:latch

May 24, 2016

Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 19, 2015 to March 14, 2016. In the affected vehicles, if the primary hood latch has been released, and the vehicle is driven, the secondary hood latch may not hold adequately secure the hood to prevent it from opening while the vehicle is in motion.

Consequence & remedy

Consequence: If the primary hood latch is inadvertently released and the secondary latch cannot secure the hood, the hood may unexpectedly open while driving, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will replace the secondary hood latch, free of charge. The recall began on June 30, 2016. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 145.

16V147000 · Exterior Lighting:tail Lights

Mar 10, 2016

Hyundai Motor America (Hyundai) is recalling certain model year 2016 Hyundai Tucson vehicles manufactured May 26, 2015 to January 15, 2016 and equipped with an accessory trailer hitch harness either included with the accessory trailer hitch or sold as a service part. In the affected vehicles, when the vehicle's engine is running and the brake lights are illuminated, if the turn signal is activated, the trailer turn signal lights will either turn off or remain continuously illuminated (not flash). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard Number 108, " Lamps, Reflective Devices, and Associated Equipment."

Consequence & remedy

Consequence: Failure to illuminate the trailer's turn signal lights would prevent the communication of the driver's intent, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will update the tow hitch harness, free of charge. The recall began on May 2, 2016. Owners may contact Hyundai customer service at 1-855-371-9640. Hyundai's number for this recall is 142.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

DP22003 · Loss Of Motive Power

Opened Sep 12, 2022 · Closed Dec 12, 2023

Status: closed (inferred from source dates) · Engine

The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing.  There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

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