NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
1,617 reports32,000 miles · Dec 18, 2018
Power TrainVehicle Speed Control
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT STATED THAT THE SAME FAILURE OCCURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO FIRST HYUNDAI (270 E WASHINGTON ST, NORTH ATTLEBOROUGH, MA 02760) THREE TIMES, BUT WAS NEVER DIAGNOSED OR REPAIRED. THE…
Read full complaint
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT STATED THAT THE SAME FAILURE OCCURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO FIRST HYUNDAI (270 E WASHINGTON ST, NORTH ATTLEBOROUGH, MA 02760) THREE TIMES, BUT WAS NEVER DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V628000 (POWER TRAIN). THE FAILURE MILEAGE WAS 32,000. *TT CONSUMER WAS ADVISED BY HOW TO STEP ON PEDALL TO PREVENT DUAL CLUTCH MOMENTARY FREEZE BY THE DEALER EMPLOYEES.*JB
NHTSA ODI #11162236
Mileage unknown · Dec 15, 2018
Electrical SystemElectronic Stability Control (esc)Unknown Or Other
THE ELECTRIC SYSTEM IS ACTING UP. THE ANSWER AND HANG UP BOTTOM ON STEER STOP WORKING FOR MONTHS,THE DRIVER SIDE WINDOW WANT GO DOWN.AND THE KEY IN THE CAR.IT SAY THAT KEY NOT DETECTED
NHTSA ODI #11161689
37,000 miles · Dec 14, 2018
Power Train
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE DID NOT RESPOND FOR AT LEAST FIVE SECONDS. THE VEHICLE WAS TAKEN TO HORNE HYUNDAI (1360 E AUTO CENTER DR, APACHE JUNCTION, AZ 85219) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF TH…
Read full complaint
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE DID NOT RESPOND FOR AT LEAST FIVE SECONDS. THE VEHICLE WAS TAKEN TO HORNE HYUNDAI (1360 E AUTO CENTER DR, APACHE JUNCTION, AZ 85219) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. *DT CONSUMER NO HAS THE VEHICLE*JB
NHTSA ODI #11161385
7,496 miles · Dec 4, 2018
Fuel/propulsion SystemPower Train
INTERMITTENT ACCELERATION OR STALLING WHILE STATIONARY OR IN MOTION DURING NORMAL DRIVING CONDITIONS ON ROADS OR PARKING LOTS. THE PROBLEM OCCURS WHEN ACCELERATING THE VEHICLE OVER ACCELERATES OR ATTEMPTS TO STALL. THIS HAS OCCURRED OFTEN WITH STARTLING RESULTS. HAVE BEEN TOLD BY TWO HYUNDAI DEALERS SERVICE DEPARTMENTS THAT THIS…
Read full complaint
INTERMITTENT ACCELERATION OR STALLING WHILE STATIONARY OR IN MOTION DURING NORMAL DRIVING CONDITIONS ON ROADS OR PARKING LOTS. THE PROBLEM OCCURS WHEN ACCELERATING THE VEHICLE OVER ACCELERATES OR ATTEMPTS TO STALL. THIS HAS OCCURRED OFTEN WITH STARTLING RESULTS. HAVE BEEN TOLD BY TWO HYUNDAI DEALERS SERVICE DEPARTMENTS THAT THIS IS CAUSED BY THE "DOUBLE SHIFT TRANSMISSION" AND THAT ALTHOUGH HYUNDAI IS AWARE, THERE IS NO FIX TO THE PROBLEM -- THAT I JUST HAVE TO GET USE TO IT! UNANTICIPATED ACCELERATION AND/OR STALLING IS A SAFETY CONCERN THAT SHOULD NOT BE TOLERATED. THIS HAS OCCURRED MANY TIMES SINCE I HAVE OWNED THIS VEHICLE FROM DECEMBER 2015 WITH THE MOST RECENT DATE INDICATED BELOW.
NHTSA ODI #11155841
9,000 miles · Dec 4, 2018
EngineFuel/propulsion SystemUnknown Or Other
I HAVE A 2016 LIMITED EDITION TUCSON WITH 1.6 TURBO. THIS WAS NOT AN INITIAL ISSUE BUT AN ISSUE THAT BUILDS UP AND CONTINUES TO BECOME WORSE THE MORE MILES I PLACE ON THE CAR. THERE ARE HESITATIONS, STUTTERING AND FAILURE TO MOVE WHEN THE VEHICLE ACCELERATES. THIS CAUSES FEAR AND DOUBTS OF SAFETY. I HAVE HAD MULTIPLE DRIVERS TES…
Read full complaint
I HAVE A 2016 LIMITED EDITION TUCSON WITH 1.6 TURBO. THIS WAS NOT AN INITIAL ISSUE BUT AN ISSUE THAT BUILDS UP AND CONTINUES TO BECOME WORSE THE MORE MILES I PLACE ON THE CAR. THERE ARE HESITATIONS, STUTTERING AND FAILURE TO MOVE WHEN THE VEHICLE ACCELERATES. THIS CAUSES FEAR AND DOUBTS OF SAFETY. I HAVE HAD MULTIPLE DRIVERS TEST MY VEHICLE AS WELL AND COME TO THE SAME STARTLING RESULT. THERE IS ALSO UNUSUAL VIBRATIONS WHEN SLOWING DOWN IN SPEED, ESPECIALLY WHEN PARKING. I TAKE MY CAR INTO FREQUENT AND ROUTINE MAINTENANCE YET THEY CANNOT FIND A FIX TO THE ISSUE BUT RATHER EXCUSES. I NO LONGER ENJOY DRIVING MY CAR AND DO NOT TRUST THE LINE OF VEHICLES ANY LONGER.
NHTSA ODI #11155829
59,500 miles · Dec 1, 2018
Structure
THE DOOR WON'T OPEN. IT IS STUCK SHUT. IT OPENED WITH NO PROBLEM OR HITCHES UNTIL WE HAD AN EMERGENCY AND COULDN'T GET THE DOOR OPENED.
NHTSA ODI #11155299
22,000 miles · Nov 17, 2018
Power Train
HAVE 2016 WITH A TERRIBLE TRANSMISSION SHUTTER, IN SLOW TRAFFIC THE CAR JERKS AND HAS VERY LITTLE POWER, IF YOU ATTEMPT TO MAKE A LEFT TURN ACROSS TRAFFIC YOU TAKE YOUR LIFE IN YOUR HANDS AND THE CAR CAN STALL DURING THE TURN AND YOU ARE NOW STUCK IN ON COMING TRAFFIC. IT IS VERY DANGEROUS.
NHTSA ODI #11152225
6,000 miles · Nov 14, 2018
Electronic Stability Control (esc)Exterior LightingUnknown Or Other
"TAKATA RECALL": FRONT LIGHT SIGNATURES FOR THE "LEFT-SIDE" SWICH ON AND OFF CONSTANTLY. WHEN THE INITIAL CAR TURNS ON, THE DASHBOARD ON OCCASIONS, GOES BLACK! THE CAR WHEN GOES ON TO HIGHWAYS, THE ENGINE (RPM) GOES UP TO 7000 RPM FOR THE FIRST AND SECOND GEAR! THS WILL HAPPEN WHEN THE CAR IS TURN ON. LASTLY, THE TRUNK AUTO…
Read full complaint
"TAKATA RECALL": FRONT LIGHT SIGNATURES FOR THE "LEFT-SIDE" SWICH ON AND OFF CONSTANTLY. WHEN THE INITIAL CAR TURNS ON, THE DASHBOARD ON OCCASIONS, GOES BLACK! THE CAR WHEN GOES ON TO HIGHWAYS, THE ENGINE (RPM) GOES UP TO 7000 RPM FOR THE FIRST AND SECOND GEAR! THS WILL HAPPEN WHEN THE CAR IS TURN ON. LASTLY, THE TRUNK AUTOMATICALLY STARTED OPENING EVEN WHEN THE KEYS ARE AWAY OR IN MY JACKET OR POCKET ESPECIALLY WHEN TURNED OFF THE CAR.
NHTSA ODI #11151527
5,000 miles · Nov 9, 2018
Engine
TRANSMISSION ISSUES. WHEN MERGING ON THE FREEWAY, VEHICLE WOULD NOT ACCELERATE. VIOLENT SHUTTERING DURING LOW SPEEDS AND VEHICLE SLIPS OUT OF GEAR BETWEEN 10-20 MPH. HYUNDAI HAS ACKNOWLEDGED THAT CAR IS NOT SAFE TO DRIVE. CAT HAD BEEN IN SERVICE FOR 50+ DAY FOR THE SAME ISSUES, 4 TIMES. HYUNDAI REPLACES TRANSMISSION AND I AM S…
Read full complaint
TRANSMISSION ISSUES. WHEN MERGING ON THE FREEWAY, VEHICLE WOULD NOT ACCELERATE. VIOLENT SHUTTERING DURING LOW SPEEDS AND VEHICLE SLIPS OUT OF GEAR BETWEEN 10-20 MPH. HYUNDAI HAS ACKNOWLEDGED THAT CAR IS NOT SAFE TO DRIVE. CAT HAD BEEN IN SERVICE FOR 50+ DAY FOR THE SAME ISSUES, 4 TIMES. HYUNDAI REPLACES TRANSMISSION AND I AM STILL HAVE ISSUES WHILE DRIVING AT LOW SPEEDS.
NHTSA ODI #11150288
Mileage unknown · Nov 4, 2018
Engine
I PUT THE CAR IN REVERSE TO PULL OUT OF THE PARKING SPOT. THE ENGINE DIED WHILE THE CAR WAS IN REVERSE. THE STEERING WHEEL LOCK AND I HAD TO STOP THE CAR PUT IT IN PARK. RESTART THE ENGINE .
NHTSA ODI #11145214
Official recalls
5Sep 4, 2020
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
Consequence & remedy
Consequence: An engine compartment fire can increase the risk of injury or crash.
Remedy: Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.
Nov 21, 2016
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Additional source detail variants (2)
Trailer Hitches
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Electrical System:wiring
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Aug 30, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.
Consequence & remedy
Consequence: Inability to move the vehicle while in traffic may increase the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will update the Transmission Control Module software, free of charge. The recall is expected to begin on October 28, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 149.
Additional source detail variants (2)
Electrical System:software
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.
Consequence: Inability to move the vehicle while in traffic may increase the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will update the Transmission Control Module software, free of charge. The recall is expected to begin on October 28, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 149.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.
Consequence: Inability to move the vehicle while in traffic may increase the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will update the Transmission Control Module software, free of charge. The recall is expected to begin on October 28, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 149.
May 24, 2016
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 19, 2015 to March 14, 2016. In the affected vehicles, if the primary hood latch has been released, and the vehicle is driven, the secondary hood latch may not hold adequately secure the hood to prevent it from opening while the vehicle is in motion.
Consequence & remedy
Consequence: If the primary hood latch is inadvertently released and the secondary latch cannot secure the hood, the hood may unexpectedly open while driving, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the secondary hood latch, free of charge. The recall began on June 30, 2016. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 145.
Mar 10, 2016
Hyundai Motor America (Hyundai) is recalling certain model year 2016 Hyundai Tucson vehicles manufactured May 26, 2015 to January 15, 2016 and equipped with an accessory trailer hitch harness either included with the accessory trailer hitch or sold as a service part. In the affected vehicles, when the vehicle's engine is running and the brake lights are illuminated, if the turn signal is activated, the trailer turn signal lights will either turn off or remain continuously illuminated (not flash). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard Number 108, " Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: Failure to illuminate the trailer's turn signal lights would prevent the communication of the driver's intent, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will update the tow hitch harness, free of charge. The recall began on May 2, 2016. Owners may contact Hyundai customer service at 1-855-371-9640. Hyundai's number for this recall is 142.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Illustration