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2016 Hyundai Tucson

Owner reports · Recalls · Investigations

More warning signs than most Tucson years

Owner complaints for the 2016 Hyundai Tucson are substantially higher than the model-year median of 180.5.

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When problems were reported

Mileage at the reported incident

832 reports with mileage · 785 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 516 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 423 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Structure. Review the 227 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

14 crash reports24 fire reports6 injury reports

What owners actually said

1,617 reports
51,500 miles · Apr 27, 2020
Structure

TUCSON STORED IN GARAGE. LEFT AFTER 8AM TO GO TO WORK. AFTER APPROX 10-15 MIN ON THE ROAD IT SOUNDED LIKE A BOMB EXPLODED ABOVE MY HEAD AND I COULD HEAR THE BITS OF GLASS HITTING THE HEADLINER/SUN VISOR AS I SLOWED DOWN AND CAREFULLY DROVE WITH MY HAZARDS ON. I WAS GOING STRAIGHT ON THE 202 FREEWAY HEADED WEST TO I-10 WITH NO EX…

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TUCSON STORED IN GARAGE. LEFT AFTER 8AM TO GO TO WORK. AFTER APPROX 10-15 MIN ON THE ROAD IT SOUNDED LIKE A BOMB EXPLODED ABOVE MY HEAD AND I COULD HEAR THE BITS OF GLASS HITTING THE HEADLINER/SUN VISOR AS I SLOWED DOWN AND CAREFULLY DROVE WITH MY HAZARDS ON. I WAS GOING STRAIGHT ON THE 202 FREEWAY HEADED WEST TO I-10 WITH NO EXITS UNTIL I-10 & RAY RD. I HAD BEEN GOING APPROX. 65MPH WHEN THIS HAPPENED WITH NO WARNING. I THOUGHT SOMEONE MIGHT HAVE TOSSED SOMETHING OFF THE KYRENE OVERPASS, BUT PRETTY SURE I WAS TOO FAR AWAY AT THAT TIME. INTERIOR A/C WAS SET TO 74 WITH THE FAN ON LEVEL 2. CHECKED THE TEMP AT THE DEALERSHIP AND IT WAS READING 81. I DO HAVE PICTURES, HOWEVER THEY ARE TOO LARGE TO ATTACH.

NHTSA ODI #11322452

66,000 miles · Apr 21, 2020
Structure

MY BACK DOORS STARTED TO NOT OPEN INTERMITTENTLY. AND NOW NEITHER OF THEM WILL OPEN. THIS IS A MAJOR SAFETY PROBLEM AS I HAVE GRANDCHILDREN IN CARSEATS IN THE BACKSEAT AND IF ANYTHING WERE TO HAPPEN I WOULD NOT BE ABLE TO GET THEM OUT. I DID SOME RESEARCH AND FOUND THAT THIS IS A KNOWN ISSUE.

NHTSA ODI #11321810

32,000 miles · Apr 12, 2020
Vehicle Speed Control

HI. I REPORTED THE CRUISE CONTROL MALFUNCTIONING TO TWO DIFFERENT HYUNDAI DEALERS, SERVICE DEPT. THE PROBLEM VARIES FROM NOT BE ABLE TO SET THE SPEED, TO NOT BEING ABLE TO LOWER THE SPEED, TO NOT RESPONDING TO CANCEL, BECAUSE CRUISE CONTROL WILL NOT WORK PROPERLY . ALL ACTIONS ARE BY USING THE CONTROL TOGGLES ON THE STEERING …

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HI. I REPORTED THE CRUISE CONTROL MALFUNCTIONING TO TWO DIFFERENT HYUNDAI DEALERS, SERVICE DEPT. THE PROBLEM VARIES FROM NOT BE ABLE TO SET THE SPEED, TO NOT BEING ABLE TO LOWER THE SPEED, TO NOT RESPONDING TO CANCEL, BECAUSE CRUISE CONTROL WILL NOT WORK PROPERLY . ALL ACTIONS ARE BY USING THE CONTROL TOGGLES ON THE STEERING WHEEL CONSOLE. IT IS AN INTERMITTENT PROBLEM, AS SOME TIMES IT WORKS FINE, AND FOR OTHER DRIVES IT WON'T ENGAGE AT ALL, OR WILL NOT DISENGAGE THE SPEED WHEN HITTING CANCEL. I CAN TAP THE BRAKE TO SLOW SPEED, WHICH CAN ALARM A DRIVER BEHIND MY LANE AND CAUSE AN ACCIDENT BEHIND ME. THE SERVICE STAFF CAN NOT GET THE CRUISE CONTROL TO DUPLICATE ON A VEHICLE TEST DRIVES. SO WITH THAT, THEY SAY THEY CAN NOT REPLACE THE STEERING LINKAGE, OR ANY PART BECAUSE THEY CAN NOT PROVE IT IS FAULTY. I EXPLAINED HOW IT IS NOT SAFE, ESPECIALLY ON A HIGHWAY WITH NATURALLY HIGHER SPEEDS TO CONSIDER. WITH FIVE REPORTS OF THE FAULTY CRUISE CONTROL ON FILE, AT DIFFERENT HYUNDAI SERVICE CENTERS, THE UNSAFE PROBLEM STILL EXISTS IN THE TUSCON 2016 SUV. I HAVE PAPERWORK SHOWING REPORTED SAFETY CONCERNS SEPT 18, 2018, MAR 27, 2019, JUNE 3, 2019, AUGUST 15, 2019, OCT 16, 2019. PLUS A PERSONAL VIDEO OF PUSHING AND TOGGLING THE CONTROLS WITHOUT CRUISE RESPONSE.THAT IS OVER A YEAR OF THE REPORTING THE MALFUNCTIONING SPEED CONTROL. IT IS UNSAFE WITH NO SOLUTION.

NHTSA ODI #11320912

35,000 miles · Apr 1, 2020
Power TrainVehicle Speed Control

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE ACCELERATING FROM A STOP, THE VEHICLE HESITATED. THE CONTACT STATED THAT THERE WAS A TEMPORARY HESITATION AND THEN THE VEHICLE WOULD LUNGE FORWARD AND THEN RETURN TO OPERATING AS INTENDED. WILLIAMS HYUNDAI LOCATED AT (2845 E SAGINAW ST, LANSING, MI 48912 5…

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TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE ACCELERATING FROM A STOP, THE VEHICLE HESITATED. THE CONTACT STATED THAT THERE WAS A TEMPORARY HESITATION AND THEN THE VEHICLE WOULD LUNGE FORWARD AND THEN RETURN TO OPERATING AS INTENDED. WILLIAMS HYUNDAI LOCATED AT (2845 E SAGINAW ST, LANSING, MI 48912 517-484-1341) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE HESITATION WAS NORMAL DUE TO THE DUAL CLUTCH THAT WAS INSTALLED IN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THERE WAS NO ADDITIONAL ASSISTANCE PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.*DT

NHTSA ODI #11319930

58,000 miles · Mar 31, 2020
Structure

THE VEHICLE DOOR LOCKS CEASE TO FUNCTION PROPERLY LEADING TO BOTH THE INTERIOR AND EXTERIOR DOOR HANDLES FAILING TO UNLATCH THE DOOR. THIS CAUSES THE DOORS TO FAIL TO BE ABLE TO BE OPENED. THIS COULD POTENTIALLY BE FATAL IN AN ACCIDENT SITUATION. CURRENTLY BOTH THE LEFT REAR DOOR AND FRONT RIGHT DOOR LATCHES DO NOT WORK. I CANNO…

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THE VEHICLE DOOR LOCKS CEASE TO FUNCTION PROPERLY LEADING TO BOTH THE INTERIOR AND EXTERIOR DOOR HANDLES FAILING TO UNLATCH THE DOOR. THIS CAUSES THE DOORS TO FAIL TO BE ABLE TO BE OPENED. THIS COULD POTENTIALLY BE FATAL IN AN ACCIDENT SITUATION. CURRENTLY BOTH THE LEFT REAR DOOR AND FRONT RIGHT DOOR LATCHES DO NOT WORK. I CANNOT OPEN EITHER OF THOSE TWO DOORS. THIS IS A WELL DOCUMENTED ISSUE WITH HYUNDAI DOOR LATCHES. A SAFETY RECALL NEEDS TO BE ISSUED.

NHTSA ODI #11319874

Mileage unknown · Mar 20, 2020
Structure

REAR DRIVERS SIDE DOOR AND FRONT PASSENGER DOOR NOT OPENING WHEN YOU UNLOCK REMOTELY OR MANUALLY PROPERLY. SOMETIMES IT WILL OPEN BUT MOST TIMES IS WILL. IT COULD BE A DEATH TRAP IF SOMEONE IS STUCK ON THAT SIDE OF CAR.

NHTSA ODI #11318850

47,545 miles · Mar 10, 2020
Power Train

AS I WAS PULLING ONTO HIGHWAY FROM A COMPLETE STOP, THE CAR PAUSED AND REVVED ENGINE AND THEN KICKED INTO GEAR AND WENT. THIS IS A SAFETY HAZARD, AS THERE WERE OTHER VEHICLE DRIVING TOWARDS ME, AND THE CAR WOULD NOT GO FOR A FEW SECONDS.

NHTSA ODI #11317202

47,528 miles · Mar 10, 2020
Structure

MY DRIVER SIDE DOOR HAS ALREADY BEEN REPLACED ONCE FOR THE BUTTON BECOMING DEFECTIVE AND IT STOPPED WORKING AGAIN WITHIN A MONTH OF IT BEING FIXED. MY BACK PASSENGER DOOR HAS ALSO STOPPED WORKING. EVEN THOUGH IT IS UNLOCKED, IT WILL NOT OPEN FROM THE INSIDE OR THE OUT, AS ID IT IS STILL LOCKED.

NHTSA ODI #11317199

47,000 miles · Mar 10, 2020
Fuel/propulsion SystemVehicle Speed Control

COMING FROM A STOP OR VERY LOW SPEEDS, I PRESS ON THE GAS PEDAL AND THE CAR DOESN'T MOVE. SOMETIMES IT ACTUALLY SLOWS DOWN. WHEN IT DOES ENGAGE, THE CAR WILL LURCH FORWARD AT A HIGHER SPEED. THIS HAS HAPPENED MULTIPLE TIMES. OTHER 2016 TUCSONS ARE UNDER RECALL FOR THIS ISSUE. THEY NEED TO EXPAND THE RECALL. THIS HAS HAPPENED ON …

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COMING FROM A STOP OR VERY LOW SPEEDS, I PRESS ON THE GAS PEDAL AND THE CAR DOESN'T MOVE. SOMETIMES IT ACTUALLY SLOWS DOWN. WHEN IT DOES ENGAGE, THE CAR WILL LURCH FORWARD AT A HIGHER SPEED. THIS HAS HAPPENED MULTIPLE TIMES. OTHER 2016 TUCSONS ARE UNDER RECALL FOR THIS ISSUE. THEY NEED TO EXPAND THE RECALL. THIS HAS HAPPENED ON MULTIPLE DATES AND TIMES, SO THE ISSUE IS ONGOING.

NHTSA ODI #11317179

61,200 miles · Mar 9, 2020
Electrical SystemStructure

IN MY CASE ALL THREE DOORS WERE LOCKED AND COULD NOT OPEN IN STATIONARY, IN MOTION, ON A CITY STREET OR HIGHWAY, TURNING OR OFF. IT STARTED WITH DRIVER'S DOOR NOT OPENING FROM OUTSIDE 1ST AND WHEN I UNLOCKED USING MY CAR KEY IT WOULDN'T OPEN. I HAD TO OPEN THE DOOR FROM PASSENGER SIDE IN ORDER TO GET TO THE DRIVER'S SIDE. THEN …

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IN MY CASE ALL THREE DOORS WERE LOCKED AND COULD NOT OPEN IN STATIONARY, IN MOTION, ON A CITY STREET OR HIGHWAY, TURNING OR OFF. IT STARTED WITH DRIVER'S DOOR NOT OPENING FROM OUTSIDE 1ST AND WHEN I UNLOCKED USING MY CAR KEY IT WOULDN'T OPEN. I HAD TO OPEN THE DOOR FROM PASSENGER SIDE IN ORDER TO GET TO THE DRIVER'S SIDE. THEN BOTH BACK PASSENGER LEFT AND RIGHT DOORS WOULD NOT OPEN FROM INSIDE OR OUTSIDE. THIS CREATED MAJOR CONCERN AND SAFETY ISSUE SINCE I COULDN'T HAVE ANYONE SITTING IN THE BACK SINCE NO ONE COULD GET IN OR GET OUT. I TOOK MY CAR TO DEALERSHIP AND SINCE MY CAR HAD 62,000 MILES IT WAS NOT COVERED UNDER THE HYUNDAI WARRANTY. THEY REPLACED THE DRIVER DOOR LOCK ACTUATOR FOR $392 IN 12/13/2019. ONE MONTH LATER IN 1/13/2020 I STARTED HAVING THE SAME PROBLEM WITH BACK RIGHT PASSENGER DOOR AND ONE WEEK LATER IN 1/18/20 I HAD THE SAME PROBLEM WITH BACK LEFT PASSENGER DOOR. THIS TIME BOTH BACK DOORS WERE LOCKED FROM INSIDE AND OUTSIDE SO NO ONE WAS ABLE TO GET IN OR OUT. I TOOK MY CAR TO AAMCO AND THEY HAD TO REMOVE THE DOORS TRIM & SEALS TO GET DOORS OPEN AND REPLACED BOTH DOOR LOCK ACTUATORS FOR $862.79. THIS HAS NEVER HAPPENED WITH MY OTHER CARS AND IT IS A MAJOR SAFETY CONCERN WHEN YOU ARE LOCKED INSIDE THE CAR AND CAN'T GET OUT. THERE HAS BEEN MANY COMPLAINTS ONLINE REGARDING THE DOOR LOCK ACTUATORS NOT FUNCTIONING AND REQUIRING REPLACEMENT. I'M HOPING NHTSA CAN ADDRESS THIS SAFETY CONCERN AND ASK HYUNDAI TO RECALL AND REPLACE THE PARTS. I KNOW SOON I WILL HAVE THE SAME PROBLEM WITH MY TRUNK DOOR AND FRONT RIGHT DOOR. GREATLY APPRECIATE YOUR HELP IN THIS MATTER. THE PARTS ARE POOR QUALITY AND NOT DESIGNED TO LAST AND THIS CREATES SAFETY CONCERN.

NHTSA ODI #11317074

Official recalls

5

20V543000 · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

Sep 4, 2020

Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.

Consequence & remedy

Consequence: An engine compartment fire can increase the risk of injury or crash.

Remedy: Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.

16V842000 · Electrical System:wiring; Trailer Hitches

Nov 21, 2016

Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."

Consequence & remedy

Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.

Additional source detail variants (2)

Trailer Hitches

Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."

Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.

Electrical System:wiring

Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."

Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.

16V628000 · Electrical System:software; Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

Aug 30, 2016

Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.

Consequence & remedy

Consequence: Inability to move the vehicle while in traffic may increase the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will update the Transmission Control Module software, free of charge. The recall is expected to begin on October 28, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 149.

Additional source detail variants (2)

Electrical System:software

Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.

Consequence: Inability to move the vehicle while in traffic may increase the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will update the Transmission Control Module software, free of charge. The recall is expected to begin on October 28, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 149.

Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.

Consequence: Inability to move the vehicle while in traffic may increase the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will update the Transmission Control Module software, free of charge. The recall is expected to begin on October 28, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 149.

16V348000 · Latches/locks/linkages:hood:latch

May 24, 2016

Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 19, 2015 to March 14, 2016. In the affected vehicles, if the primary hood latch has been released, and the vehicle is driven, the secondary hood latch may not hold adequately secure the hood to prevent it from opening while the vehicle is in motion.

Consequence & remedy

Consequence: If the primary hood latch is inadvertently released and the secondary latch cannot secure the hood, the hood may unexpectedly open while driving, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will replace the secondary hood latch, free of charge. The recall began on June 30, 2016. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 145.

16V147000 · Exterior Lighting:tail Lights

Mar 10, 2016

Hyundai Motor America (Hyundai) is recalling certain model year 2016 Hyundai Tucson vehicles manufactured May 26, 2015 to January 15, 2016 and equipped with an accessory trailer hitch harness either included with the accessory trailer hitch or sold as a service part. In the affected vehicles, when the vehicle's engine is running and the brake lights are illuminated, if the turn signal is activated, the trailer turn signal lights will either turn off or remain continuously illuminated (not flash). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard Number 108, " Lamps, Reflective Devices, and Associated Equipment."

Consequence & remedy

Consequence: Failure to illuminate the trailer's turn signal lights would prevent the communication of the driver's intent, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will update the tow hitch harness, free of charge. The recall began on May 2, 2016. Owners may contact Hyundai customer service at 1-855-371-9640. Hyundai's number for this recall is 142.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

DP22003 · Loss Of Motive Power

Opened Sep 12, 2022 · Closed Dec 12, 2023

Status: closed (inferred from source dates) · Engine

The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing.  There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Go deeper into Hyundai Tucson problems