Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
3990–25K
12925–50K
16050–75K
8375–100K
56100–150K
5150K+
832 reports with mileage · 785 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Power Train. Review the 516 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine. Review the 423 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Structure. Review the 227 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
14 crash reports24 fire reports6 injury reports
What owners actually said
1,617 reports
92,000 miles · Aug 11, 2020
Latches/locks/linkages
TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE FRONT PASSENGER'S, REAR PASSENGER'S AND REAR DRIVER'S SIDE DOORS WERE UNABLE TO BE OPENED FROM THE INSIDE. THE CONTACT TOOK THE VEHICLE TO BEAVERTON HYUNDAI (13255 SW FARMINGTON RD, BEAVERTON, OR 97005) WHERE THEY DISCOVERED THAT THE MECHANISM THAT ENGAGED T…
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TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT THE FRONT PASSENGER'S, REAR PASSENGER'S AND REAR DRIVER'S SIDE DOORS WERE UNABLE TO BE OPENED FROM THE INSIDE. THE CONTACT TOOK THE VEHICLE TO BEAVERTON HYUNDAI (13255 SW FARMINGTON RD, BEAVERTON, OR 97005) WHERE THEY DISCOVERED THAT THE MECHANISM THAT ENGAGED THE LOCKS HAD WORN, WHICH HAD CAUSED THE FAILURE. THE CONTACT WAS GIVEN AN ESTIMATE FOR THE REPAIR. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND FILED A CLAIM. THE CONTACT'S CLAIM WAS DENIED DUE TO THE MILEAGE ON HER VEHICLE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 92,000.
NHTSA ODI #11348636
Mileage unknown · Aug 11, 2020
Vehicle Speed Control
WHEN AT A COMPLETE STOP, VEHICLE STUDDERS AND HAS A HARD TIME PICKING UP SPEED (RPM GOES HIGH). WHEN TRYING ENTER INTO TRAFFIC IT'S VERY DANGEROUS BECAUSE VEHICLE DOESN'T PICK UP SPEED.
NHTSA ODI #11348625
Mileage unknown · Aug 10, 2020
Electrical System
WINDOWS DO NOT OPEN. THIS IS A SAFETY CONCERN IN THE CASE PASSENGERS NEED TO EVACUATE THE VEHICLE THROUGH THE WINDOWS.
NHTSA ODI #11344318
Mileage unknown · Aug 10, 2020
Structure
RIGHT (PASSENGER) REAR DOOR WILL NOT OPEN FROM THE INSIDE OR OUTSIDE OF THE VEHICLE EVEN IF THE DOOR IS UNLOCKED. THE DOOR LOCK IS FUNCTIONAL, BUT THE LATCH DOES NOT DISENGAGE WHEN THE DOOR HANDLE IS PULLED. THIS IS A SAFETY CONCERN IF REAR PASSENGERS NEED TO EXIT IN AN EMERGENCY.
NHTSA ODI #11344316
82,000 miles · Aug 6, 2020
Electrical SystemEnginePower Train
THE DRIVER AND BACK PASSENGER DOOR HANDLES BOTH JUST JAMMED ONE DAY, THE DRIVER WINDOW SWITCH SHORTS OUT, DASH LIGHTS WILL FLASH ON AND OFF RANDOMLY, THE DEALERSHIP HAS ALREADY REPLACED THE TRANSMISSION AND THE ENGINE HAS BEEN TICKING FOR MONTHS AND THE DEALERSHIP SAYS ITS DUE TO LOW OIL AND REFUSED TO LOOK INTO IT. NOW ITS TO …
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THE DRIVER AND BACK PASSENGER DOOR HANDLES BOTH JUST JAMMED ONE DAY, THE DRIVER WINDOW SWITCH SHORTS OUT, DASH LIGHTS WILL FLASH ON AND OFF RANDOMLY, THE DEALERSHIP HAS ALREADY REPLACED THE TRANSMISSION AND THE ENGINE HAS BEEN TICKING FOR MONTHS AND THE DEALERSHIP SAYS ITS DUE TO LOW OIL AND REFUSED TO LOOK INTO IT. NOW ITS TO THE POINT OF TOTAL ENGINE FAILURE.... PLEASE HELP ME I HAVNT EVEN HAD IT FOR 2 YEARS YET
NHTSA ODI #11343690
99,000 miles · Aug 2, 2020
Structure
THE REAR PASSENGER DOOR WILL NOT OPEN USING EITHER THE INSIDE OR OUTSIDE DOOR HANDLE. THE LOCK TOGGLE AND DOOR HANDLE STILL MOVE BUT DO NOT WORK.
NHTSA ODI #11342782
Mileage unknown · Jul 28, 2020
Electrical System
THIS IS THE 2 TIME THIS HAPPENS THE 1ST TIMES WAS THE BACK DOOR WE STILL HAD WARRANTY WE GOT THAT FIXED NOT ITS THE DRIVER SIDE IT DOES NOT UNLOCK WE HAVE TO GO INTO THE PASSENGER SIDE TO UNLOCK THE DRIVER SIDE. IF SOMEONE IS FOLLOWING ME HOW AN I GOING TO GET INTO MY CAR! THIS IS A HAZARDOUS SAFETY ISSUE.
NHTSA ODI #11341842
54,000 miles · Jul 24, 2020
Fuel/propulsion System
WHILE DRIVING ON THE PARKWAY MY CALLED STALLED. I WAS DRIVING 60 MPH IN THE LEFT LANE WHEN ALL OF A SUDDEN THE CAR STARTED STALLING AND I WAS UNABLE TO ACCELERATE. MY CAR WAS COASTING AT THIS POINT DUE TO LACK OF ACCELERATION. I INTERRUPTED THE FLOW OF TRAFFIC AND HAD TO GO FROM THE FAR LEFT LANE TO RIGHT SHOULDER OF THE ROAD. I…
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WHILE DRIVING ON THE PARKWAY MY CALLED STALLED. I WAS DRIVING 60 MPH IN THE LEFT LANE WHEN ALL OF A SUDDEN THE CAR STARTED STALLING AND I WAS UNABLE TO ACCELERATE. MY CAR WAS COASTING AT THIS POINT DUE TO LACK OF ACCELERATION. I INTERRUPTED THE FLOW OF TRAFFIC AND HAD TO GO FROM THE FAR LEFT LANE TO RIGHT SHOULDER OF THE ROAD. I TURNED THE CAR OFF AND STARTED IT AGAIN TO NO AVAIL. I STARTED THE CAR AGAIN AND THEN I WAS ABLE TO ACCELERATE. 10 MINUTES FROM HOME THE STALLING STARTED AGAIN, I GOT OFF THE MAIN HIGHWAY, PULLED ONTO A SIDE STREET AND PULLED HEAD INTO A PARKING SPOT AND TURNED THE CAR OFF. I RESTARTED THE CAR, PUT IT INTO REVERSE BUT THE CAR WOULDN'T MOVE WHEN I HIT THE ACCELERATOR. I TURNED THE CAR OFF AND RESTARTED AND THEN I WAS ABLE TO REVERSE THE CAR. AS I PULLED INTO MY GARAGE THE STALLING STARTED AGAIN, I WENT TO BACK MY CAR INTO MY GARAGE SPOT I WAS UNABLE TO ACCELERATE THE CAR INTO REVERSE. I CUT THE CAR OF AND RESTARTED AND I WAS ABLE TO REVERSE MY CAR INTO MY SPOT. THE NEXT DAY (7/20/20) I MADE AN APPOINTMENT WITH THE DEALERSHIP FOR SERVICE.I TOOK THE CAR TO THE DEALERSHIP FOR SERVICE ON 7/21/20 AND THEY PERFORMED VIGOROUS ROAD TESTS, SCANNED FOR CODES NO CODES PRESENT, CAR WAS LEFT TO IDLE FOR 20 MINUTES AND STILL NO ISSUES AT THIS TIME. THE DEALERSHIP HAD THE CAR FROM 7/21-7/23/20. I AM AFRAID TO DRIVE THE CAR , ESPECIALLY WITH IT STALLING ON THE PARKWAY WHICH IS A MAJOR SAFETY ISSUE FOR MYSELF, MY CURRENT PASSENGER(S) AND OTHER DRIVERS ON THE ROAD. I'M THANKFUL THE CAR BEHIND ME WASN'T TAILGATING OR HE WOULD HAVE SLAMMED INTO ME.
NHTSA ODI #11341244
68,000 miles · Jul 20, 2020
Unknown Or Other
REAR PASSENGER DOOR WILL NOT OPEN USING INSIDE OR OUTSIDE HANDLE EVENTHOUGH IT IS IN THE UNLOCKED POSITION . LOCKING AND UNLOCKING SWITCH INSIDE VEHICLE INTERMITTENTLY WORKING. TRUCK HANDLE SOMETIMES WON'T OPEN TRUNK.
NHTSA ODI #11340311
58,000 miles · Jul 18, 2020
Structure
BOTH BACK DOORS WILL NOT OPEN FROM THE OUTSIDE OR THE INSIDE. THEY WILL LOCK AND UNLOCK, BUT WILL NOT OPEN. ACCORDING TO THE FORUMS, THIS IS A COMMON PROBLEM AMONG THIS YEAR OF HYUNDAI CARS.
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
Consequence & remedy
Consequence: An engine compartment fire can increase the risk of injury or crash.
Remedy: Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Additional source detail variants (2)
Trailer Hitches
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Electrical System:wiring
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.
Consequence & remedy
Consequence: Inability to move the vehicle while in traffic may increase the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will update the Transmission Control Module software, free of charge. The recall is expected to begin on October 28, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 149.
Additional source detail variants (2)
Electrical System:software
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.
Consequence: Inability to move the vehicle while in traffic may increase the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will update the Transmission Control Module software, free of charge. The recall is expected to begin on October 28, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 149.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.
Consequence: Inability to move the vehicle while in traffic may increase the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will update the Transmission Control Module software, free of charge. The recall is expected to begin on October 28, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 149.
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 19, 2015 to March 14, 2016. In the affected vehicles, if the primary hood latch has been released, and the vehicle is driven, the secondary hood latch may not hold adequately secure the hood to prevent it from opening while the vehicle is in motion.
Consequence & remedy
Consequence: If the primary hood latch is inadvertently released and the secondary latch cannot secure the hood, the hood may unexpectedly open while driving, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the secondary hood latch, free of charge. The recall began on June 30, 2016. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 145.
Hyundai Motor America (Hyundai) is recalling certain model year 2016 Hyundai Tucson vehicles manufactured May 26, 2015 to January 15, 2016 and equipped with an accessory trailer hitch harness either included with the accessory trailer hitch or sold as a service part. In the affected vehicles, when the vehicle's engine is running and the brake lights are illuminated, if the turn signal is activated, the trailer turn signal lights will either turn off or remain continuously illuminated (not flash). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard Number 108, " Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: Failure to illuminate the trailer's turn signal lights would prevent the communication of the driver's intent, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will update the tow hitch harness, free of charge. The recall began on May 2, 2016. Owners may contact Hyundai customer service at 1-855-371-9640. Hyundai's number for this recall is 142.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
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