What component or system failed or malfunctioned, and is it available for inspection upon request? The airbag system, brake system, and HVAC system (air conditioning and heating) appear to have malfunctioned. A dealer confirmed that the HVAC system is defective, identifying a broken evaporator assembly and a faulty temperature …
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What component or system failed or malfunctioned, and is it available for inspection upon request? The airbag system, brake system, and HVAC system (air conditioning and heating) appear to have malfunctioned. A dealer confirmed that the HVAC system is defective, identifying a broken evaporator assembly and a faulty temperature door actuator. The vehicle is available for inspection upon request. How was your safety or the safety of others put at risk? The airbag safety light raises concerns about whether the airbags will deploy during an accident. The brake light error creates uncertainty about the reliability of the brake system. Additionally, the defective HVAC system is a significant safety hazard. The heater’s failure prevents the windshield from defogging, impairing visibility, particularly in cold or wet weather. This poses a serious risk while driving, especially in freezing temperatures. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the HVAC system defect has been confirmed by a dealer, who provided images and recommended replacing the evaporator assembly and temperature door actuator. Independent mechanics have also observed the airbag and brake light errors but were unable to identify the underlying causes. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has been inspected by independent mechanics and one dealership but has not been evaluated by the manufacturer, police, or insurance representatives. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? The airbag safety light and brake light errors have been present since I acquired the vehicle. The HVAC system began failing intermittently shortly thereafter, with the issue worsening over time.These unresolved issues continue to jeopardize the safety and reliability of the vehicle
NHTSA ODI #11630296
Mileage unknown · Nov 15, 2024
Unknown Or Other
My windows stopped operating. Both front driver and passenger. The motor runs but I am unable to roll up or down. According to what I’ve read, I am not alone. I worry for our safety and that of my family.
NHTSA ODI #11625527
Mileage unknown · Nov 14, 2024
Latches/locks/linkagesUnknown Or Other
The driver's side rear door cannot be opened from either inside or outside. In researching the problem, I found evidence that the issue is commonly reported with the Model 2016 Hyundai Tucson, which I own. Many other owners have reported that their vehicles have experienced the same issue. Mechanics have also expressed curiosity…
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The driver's side rear door cannot be opened from either inside or outside. In researching the problem, I found evidence that the issue is commonly reported with the Model 2016 Hyundai Tucson, which I own. Many other owners have reported that their vehicles have experienced the same issue. Mechanics have also expressed curiosity about why there hasn't been a factory recall. The problem is a design issue in some model years, including the 2016 model year. Inability to access the back seats from the driver's side is an obvious safety concern.
NHTSA ODI #11625298
Mileage unknown · Nov 1, 2024
Unknown Or Other
I went to roll up my window and I could hear it trying to go up but the window stayed in place. With my window stuck down, there is the risk of things flying in/out of my car while driving, and in the event of rain, my car would then become damaged if water got inside. Also, with a window stuck down, anyone can get into my car. …
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I went to roll up my window and I could hear it trying to go up but the window stayed in place. With my window stuck down, there is the risk of things flying in/out of my car while driving, and in the event of rain, my car would then become damaged if water got inside. Also, with a window stuck down, anyone can get into my car. This first occurred to my front passenger window on September 8, and just happened to my drivers window today, November 1. Both times occurred when my car was not moving. The passenger window was fixed in October and was diagnosed with the regulator and motor needing to be replaced.
NHTSA ODI #11623055
Mileage unknown · Oct 26, 2024
Unknown Or Other
Left driver side window conked out, does not go up or down.
NHTSA ODI #11622058
Mileage unknown · Oct 19, 2024
Electrical SystemUnknown Or Other
3 of my window motors do not work and my windows now will not roll up or down.
NHTSA ODI #11620812
Mileage unknown · Oct 11, 2024
Unknown Or Other
Driver side door window stopped working. Not able to close or operate window. Hyundai dealer diagnostic found window regulator inoperable/needs replacement. Two (2) local Hyundai dealers have ordered the regulator and are still waiting for part. Dealer one not able to get regulator after 18 days; Dealer two hoping part will be i…
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Driver side door window stopped working. Not able to close or operate window. Hyundai dealer diagnostic found window regulator inoperable/needs replacement. Two (2) local Hyundai dealers have ordered the regulator and are still waiting for part. Dealer one not able to get regulator after 18 days; Dealer two hoping part will be in after 10 days of ordering.
NHTSA ODI #11619355
Mileage unknown · Oct 7, 2024
Unknown Or Other
This is the 2nd window regulator that I’m aware of this car is failing. 3 months ago before buying the car from the dealer they replace the rear passenger side regulator because the window won’t roll down or up. Now 2 weeks ago the front passenger side window stop working and I’m afraid that is the same situation as so many peop…
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This is the 2nd window regulator that I’m aware of this car is failing. 3 months ago before buying the car from the dealer they replace the rear passenger side regulator because the window won’t roll down or up. Now 2 weeks ago the front passenger side window stop working and I’m afraid that is the same situation as so many people compliant about this issue on forums and videos online. Also I used to have a 2010 hyundai Tucson and have a problem with the rear passenger door not opening because the latch mechanism and the actuator. Now this 2016 Hyundai Tucson under this VIN number is experiencing the same problem due to a faulty design and cheap plastic products. This car has only over 61000 and can’t believe it have this many issues in the short amount of time. Definitely Hyundai needs to make a recall campaign for this components considering they’re key elements to an egress means of the car on emergency situation. Please help us so many owners to get a response for these issues. Thank you very much.
NHTSA ODI #11618425
Mileage unknown · Oct 3, 2024
Unknown Or Other
Left rear door lock will not Release when exterior or interior latch handle Is pulled to open door
NHTSA ODI #11617991
Mileage unknown · Oct 3, 2024
Unknown Or Other
Right front window motor runs but window does not go up or down
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
Consequence & remedy
Consequence: An engine compartment fire can increase the risk of injury or crash.
Remedy: Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Additional source detail variants (2)
Trailer Hitches
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Electrical System:wiring
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.
Consequence & remedy
Consequence: Inability to move the vehicle while in traffic may increase the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will update the Transmission Control Module software, free of charge. The recall is expected to begin on October 28, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 149.
Additional source detail variants (2)
Electrical System:software
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.
Consequence: Inability to move the vehicle while in traffic may increase the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will update the Transmission Control Module software, free of charge. The recall is expected to begin on October 28, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 149.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.
Consequence: Inability to move the vehicle while in traffic may increase the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will update the Transmission Control Module software, free of charge. The recall is expected to begin on October 28, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 149.
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 19, 2015 to March 14, 2016. In the affected vehicles, if the primary hood latch has been released, and the vehicle is driven, the secondary hood latch may not hold adequately secure the hood to prevent it from opening while the vehicle is in motion.
Consequence & remedy
Consequence: If the primary hood latch is inadvertently released and the secondary latch cannot secure the hood, the hood may unexpectedly open while driving, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the secondary hood latch, free of charge. The recall began on June 30, 2016. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 145.
Hyundai Motor America (Hyundai) is recalling certain model year 2016 Hyundai Tucson vehicles manufactured May 26, 2015 to January 15, 2016 and equipped with an accessory trailer hitch harness either included with the accessory trailer hitch or sold as a service part. In the affected vehicles, when the vehicle's engine is running and the brake lights are illuminated, if the turn signal is activated, the trailer turn signal lights will either turn off or remain continuously illuminated (not flash). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard Number 108, " Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: Failure to illuminate the trailer's turn signal lights would prevent the communication of the driver's intent, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will update the tow hitch harness, free of charge. The recall began on May 2, 2016. Owners may contact Hyundai customer service at 1-855-371-9640. Hyundai's number for this recall is 142.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
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