THE DOOR LATCHES RANDOMLY STOP WORKING AND PASSENGERS CANNOT ENTER OR EXIT VEHICLE. STARTED WITH MY REAR DOOR SO I HAD THE DOOR LOCK ACTUATOR REPLACED AND NOW THE PROBLEM IS HAPPENING TO THE FRONT DOORS. I HAVE FRIENDS WITH THE SAME VEHICLE SAME YEAR AND ARE HAVING THE SAME ISSUES WITH ALL THE DOORS. THIS COULD BE VERY DANGEROUS…
Read full complaint
THE DOOR LATCHES RANDOMLY STOP WORKING AND PASSENGERS CANNOT ENTER OR EXIT VEHICLE. STARTED WITH MY REAR DOOR SO I HAD THE DOOR LOCK ACTUATOR REPLACED AND NOW THE PROBLEM IS HAPPENING TO THE FRONT DOORS. I HAVE FRIENDS WITH THE SAME VEHICLE SAME YEAR AND ARE HAVING THE SAME ISSUES WITH ALL THE DOORS. THIS COULD BE VERY DANGEROUS AT THE WRONG TIME.
NHTSA ODI #11277811
60,000 miles · Nov 1, 2019
Structure
BACK PASSENGER SIDE DOOR WILL NOT OPEN FROM THE INSIDE OR OUTSIDE.
NHTSA ODI #11277613
85,000 miles · Oct 30, 2019
Structure
REAR PASSENGER DOOR FAILURE TO OPEN FROM EITHER INSIDE OR OUTSIDE. VEHICLE DIAGNOSED FAULTY DOOR ACTUATOR AND REPAIRED AT DEALER FOR 500.00. FOUR MONTHS LATER THE FRONT PASSENGER DOOR WILL NOT OPEN FROM OUTSIDE SHOWING EXACT SAME SYMPTOMS AS PREVIOUS DOOR. VEHICLE IS ONLY 3 YEARS OLD.
NHTSA ODI #11277147
67,000 miles · Aug 19, 2019
Structure
I PURCHASED MY CAR BRAND NEW. I'VE HAD IT FOR 3 YEARS. I'M THE ONLY ONE THAT DRIVES IT. I NOTICED THE DRIVER AND FRONT PASSENGER DOOR HANDLES REQUIRES NUMEROUS PULLS, BEFORE THE DOOR WILL OPEN. DEALER SAID ACTUATOR HAS TO BE REPLACED. HOW DOES A BRAND NEW CAR WITH ONE DRIVER AND HARDLY ANY PASSENGERS DOOR ACTUATOR JUST BREAK? TH…
Read full complaint
I PURCHASED MY CAR BRAND NEW. I'VE HAD IT FOR 3 YEARS. I'M THE ONLY ONE THAT DRIVES IT. I NOTICED THE DRIVER AND FRONT PASSENGER DOOR HANDLES REQUIRES NUMEROUS PULLS, BEFORE THE DOOR WILL OPEN. DEALER SAID ACTUATOR HAS TO BE REPLACED. HOW DOES A BRAND NEW CAR WITH ONE DRIVER AND HARDLY ANY PASSENGERS DOOR ACTUATOR JUST BREAK? THIS HAS TO BE A MANUFACTURE ISSUE. WHY SHOULD ANYONE HAVE TO PAY TO HAVE THIS FIXED ON A 3 YEAR OLD VEHICLE? THERE SHOULD BE A RECALL FOR THIS ISSUE ON 2016 HYUNDAI TUCSON.
NHTSA ODI #11244861
66,000 miles · Aug 14, 2019
Structure
BOTH REAR DOOR LATCH ASSEMBLIES STOPPED WORKING WITHIN 1 WEEK OF EACH OTHER. DOORS APPEAR TO LOCK AND UNLOCK, HOWEVER THEY ARE NOT ABLE TO BE OPENED FROM THE INSIDE OR OUTSIDE REGARDLESS OF UNLOCKED POSITION. READ MULTIPLE REPORTS OF OTHERS EXPERIENCING THE SAME ISSUE, YET THERE IS NO RECALL. THIS IS A MAJOR SAFETY ISSUE AS I HA…
Read full complaint
BOTH REAR DOOR LATCH ASSEMBLIES STOPPED WORKING WITHIN 1 WEEK OF EACH OTHER. DOORS APPEAR TO LOCK AND UNLOCK, HOWEVER THEY ARE NOT ABLE TO BE OPENED FROM THE INSIDE OR OUTSIDE REGARDLESS OF UNLOCKED POSITION. READ MULTIPLE REPORTS OF OTHERS EXPERIENCING THE SAME ISSUE, YET THERE IS NO RECALL. THIS IS A MAJOR SAFETY ISSUE AS I HAVE CHILDREN AND CLIENTS IN MY VEHICLE CONSISTENTLY. I CAN'T IMAGINE THE CONSEQUENCES OF SUCH AN ISSUE HAD THERE BEEN AN ACCIDENT AND A CHILD WAS TRAPPED IN THE BACK SEAT OF THE VEHICLE. I HAD TO CALL AROUND TO MULTIPLE DEALERSHIPS IN ORDER TO HAVE MY VEHICLE DIAGNOSED SINCE MY LOCAL DEALERSHIP WAS SCHEDULING APPOINTMENTS A MONTH OUT. I CALLED AND REPORTED THE PROBLEM TO CORPORATE HYUNDAI AND IT WAS DISMISSED WITHOUT MUCH CONCERN. AFTER PAYING FOR WHAT APPEARS TO BE A MANUFACTURING ISSUE, I'M VERY DISAPPOINTED AT HYUNDAI'S LACK OF CONCERN OVER SUCH A SAFETY ISSUE. MILEAGE 66,000. VEHICLE REPAIRED AT DEALERSHIP.
NHTSA ODI #11243937
63,000 miles · Jul 9, 2019
Structure
THE PASSENGER SIDE DOORS OF MY VEHICLE WILL NOT OPEN PROPERLY. THE FRONT PASSENGER SIDE ONLY OPENS FROM THE INSIDE ONCE THE VEHICLE HAS BEEN IN MOTION. THE BACK PASSENGER DOOR WILL NOT OPEN AT ALL.
NHTSA ODI #11230357
55,000 miles · May 15, 2019
Structure
THE DOORS WILL NOT OPEN FROM THE INSIDE OR THE OUTSIDE AFTER YOU LOCK THE DOORS. YOU HAVE TO PULL THE HANDLE ANYWHERE FROM 5-10 TIMES TO GET TO OPEN OR NOT. I FEEL THIS IS A SAFETY ISSUE FOR MY PASSAGER IF THE CAR WAS INVOLVED IN A WRECK OR CAUGHT ON FIRE . THIS IS AN ONGOING PROBLEM AND THE HYUNDAI DEALERSHIP KWON ABOUT THE IS…
Read full complaint
THE DOORS WILL NOT OPEN FROM THE INSIDE OR THE OUTSIDE AFTER YOU LOCK THE DOORS. YOU HAVE TO PULL THE HANDLE ANYWHERE FROM 5-10 TIMES TO GET TO OPEN OR NOT. I FEEL THIS IS A SAFETY ISSUE FOR MY PASSAGER IF THE CAR WAS INVOLVED IN A WRECK OR CAUGHT ON FIRE . THIS IS AN ONGOING PROBLEM AND THE HYUNDAI DEALERSHIP KWON ABOUT THE ISSUE.
NHTSA ODI #11207710
61,000 miles · May 10, 2019
Structure
PURCHASED A 2016 TUSCON WITH 35 MILES ON IT ON MAY 2016. WITHIN 3 MONTHS MY PASSENGER DOOR WOULD NOT OPEN AFTER BEING UNLOCKED. THIS WAS CORRECTED AND HAD NO PROBLEMS. WITHIN THE LAST 2 MONTHS OF THIS YEAR, BOTH OF MY REAR DOORS ARE HAVING PROBLEMS, THE PASSENGER SIDE BUZZES WHEN THE LOCK , THE DRIVER SIDE PASSENGER DO…
Read full complaint
PURCHASED A 2016 TUSCON WITH 35 MILES ON IT ON MAY 2016. WITHIN 3 MONTHS MY PASSENGER DOOR WOULD NOT OPEN AFTER BEING UNLOCKED. THIS WAS CORRECTED AND HAD NO PROBLEMS. WITHIN THE LAST 2 MONTHS OF THIS YEAR, BOTH OF MY REAR DOORS ARE HAVING PROBLEMS, THE PASSENGER SIDE BUZZES WHEN THE LOCK , THE DRIVER SIDE PASSENGER DOOR (WHICH IS THE BIG ISSUE) HAS TOTALLY QUIT OPENING, IT UNLOCKS BUT WILL NOT OPEN FROM THE INSIDE OR OUT. WHEN I TOLD THE SERVICE MAN AT THE HYUNDAI DEALERSHIP, HE SAID "THAT THEY SEE A LOT OF TUSCONS WITH DOOR ISSUES" AND THAT IT WILL NOT BE CHEAP. I STARTED LOOKING ON THE INTERNET AND THERE ARE PEOPLE COMPLAINING THAT THE DOORS JUST STOP WORKING AND THAT IT IS DUE TO BAD WORKMANSHIP ON HYUNDAI PART. I FEEL THIS IS A SAFETY ISSUE BECAUSE IF THE DOOR DOES NOT OPEN AND THERE WAS A ISSUE THAT PASSENGERS NEEDED TO GET OUT IN A HURRY THEY COULD NOT.
NHTSA ODI #11206814
59,500 miles · Dec 1, 2018
Structure
THE DOOR WON'T OPEN. IT IS STUCK SHUT. IT OPENED WITH NO PROBLEM OR HITCHES UNTIL WE HAD AN EMERGENCY AND COULDN'T GET THE DOOR OPENED.
NHTSA ODI #11155299
65,000 miles · Sep 1, 2018
Structure
REAR PASSENGER DOOR DOES NOT OPEN. IT WILL NOT OPEN FROM INSIDE OR OUTSIDE OF THE VEHICLE. DRIVER DOOR IS NOW STARTING TO STICK.
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
Consequence & remedy
Consequence: An engine compartment fire can increase the risk of injury or crash.
Remedy: Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Additional source detail variants (2)
Trailer Hitches
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Electrical System:wiring
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.
Consequence & remedy
Consequence: Inability to move the vehicle while in traffic may increase the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will update the Transmission Control Module software, free of charge. The recall is expected to begin on October 28, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 149.
Additional source detail variants (2)
Electrical System:software
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.
Consequence: Inability to move the vehicle while in traffic may increase the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will update the Transmission Control Module software, free of charge. The recall is expected to begin on October 28, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 149.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.
Consequence: Inability to move the vehicle while in traffic may increase the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will update the Transmission Control Module software, free of charge. The recall is expected to begin on October 28, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 149.
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 19, 2015 to March 14, 2016. In the affected vehicles, if the primary hood latch has been released, and the vehicle is driven, the secondary hood latch may not hold adequately secure the hood to prevent it from opening while the vehicle is in motion.
Consequence & remedy
Consequence: If the primary hood latch is inadvertently released and the secondary latch cannot secure the hood, the hood may unexpectedly open while driving, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the secondary hood latch, free of charge. The recall began on June 30, 2016. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 145.
Hyundai Motor America (Hyundai) is recalling certain model year 2016 Hyundai Tucson vehicles manufactured May 26, 2015 to January 15, 2016 and equipped with an accessory trailer hitch harness either included with the accessory trailer hitch or sold as a service part. In the affected vehicles, when the vehicle's engine is running and the brake lights are illuminated, if the turn signal is activated, the trailer turn signal lights will either turn off or remain continuously illuminated (not flash). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard Number 108, " Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: Failure to illuminate the trailer's turn signal lights would prevent the communication of the driver's intent, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will update the tow hitch harness, free of charge. The recall began on May 2, 2016. Owners may contact Hyundai customer service at 1-855-371-9640. Hyundai's number for this recall is 142.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Illustration