2016 Hyundai Tucson

ON 2 OCCASIONS I HAVE COME TO A COMPLETE STOP AT A STOP SIGN AND AT A RED LIGHT. WHEN IT WAS TIME TO GO I PRESSED ON THE ACCELERATOR, THE ENGINED REVVED, BUT THE CAR DID NOT MOVE. I HAD TO PUT THE CAR INTO PARK THEN DRIVE SEVERAL TIMES BEFORE THE CAR EVENTUALLY MOVED. THE CAR WAS PUT INTO THE SHOP ON 8/1/2016. THE ISSUE WAS NOT ABLE TO BE DUPLICATED, BUT THE SERVICE MANAGER CALLED HYUNDAI TECH AND WAS TOLD TO PERFORM A RELEARN. WHEN I PICKED UP MY CAR, I ASKED ABOUT THE SERVICE MANAGER ABOUT THE ISSUE GIVING THE NUMEROUS INTERNET COMPLAINTS. HE STATED IT IS A KNOWN ISSUE AND CURRENTLY HYUNDAI DOES NOT HAVE A FIX. I AM CONCERNED ABOUT MY SAFETY WHILE DRIVING THIS VEHICLE GIVING THE TRANSMISSION ISSUES. I AM HOPING SOMETHING CAN BE DONE IN ASAP TO PREVENT ANY SERIOUS OUTCOMES DUE TO THE DANGEROUSNESS OF THESE TRANSMISSIONS.

LESS THAN TWO MONTHS AFTER I BOUGHT THE CAR, WITH MAYBE 4000 MILES ON IT, AS I TRIED TO BACK OUT OF MY DRIVEWAY ONE MORNING, THE CAR WOULD NOT MOVE. THE ENGINE WOULD REV AND THE RPMS WOULD CLIMB, IT WAS ONLY AFTER SEVERAL TIMES OF PUTTING THE CAR BACK IN PARK AND THEN REVERSE DID IT FINALLY ENGAGE. AFTER THAT, WHEN DRIVING SLOWLY AS IN BUMPER TO BUMPER TRAFFIC, UPON ACCELERATION IT WOULD SEEM TO HESITATE THEN LURCH. THE NEXT TIME SUCH AN INCIDENT OCCURRED WAS A COUPLE OF MONTHS LATER. I WAS STOPPED AT A SIGNAL AND WHEN THE LIGHT CHANGED AND I TRIED TO ACCELERATE, THE CAR DID NOT MOVE, AGAIN. IT TOOK SEVERAL TIMES OF PUTTING IT IN PARK AND BACK TO DRIVE BEFORE IT WOULD ENGAGE. IT HAS HAPPENED SEVERAL TIMES SINCE THEN. I FIND THIS DANGEROUS AND DOWNRIGHT SCARY. LUCKILY, NO ONE HAS REAR ENDED ME OR WORSE. I HAVE TAKEN THE CAR TO TWO DIFFERENT DEALERSHIPS. THEY SAY THEY CAN FIND NOTHING WRONG AND THAT NO TROUBLE CODES SHOW UP. I SEE THERE ARE MULTIPLE COMPLAINTS FILED ON YOUR SIGHT ABOUT THIS SAME PROBLEM, SO SOMETHING IS WRONG, DANGEROUSLY SO! WOULD YOU PLEASE CHECK INTO THIS FOR US.

ON SEVERAL OCCASIONS AROUND TOWN OR COMMUTING TO WORK THIS CAR HAS NOT RESPONDED WHEN PRESSING THE ACCELERATOR. FROM A DEAD STOP OR WHEN MOVING SLOWLY THE RESPONSE IS UNPREDICTABLE. IT HAPPENS RANDOMLY. THIS WEEK THE CAR'S TRANSMISSION WARNING LIGHT CAME ON WHILE GOING UP AN INCLINE ON A COMMON CURVY NORTHERN CALIFORNIA ROAD. IT WAS A COOL EVENING. THIS IS A PAVED ROAD. NO OTHER CARS HAVING A PROBLEM. I HAD TO STOP THE CAR AND RESTART IT. THEN WHILE ACCELERATING THE CAR JUST STOPPED. NO POWER, NOTHING, DEAD IN THE ROAD. HAD TO WAIT AND RESTART. THIS IS VERY UNNERVING FOR ANY CAR AND FOR A BRAND NEW VEHICLE IS SIMPLY UNACCEPTABLE. I HAVE TWO LITTLE KIDS. I WON'T DRIVE THEM ANYWHERE IN THIS CAR. IT'S NOT SAFE. I'VE DRIVEN MOTORCYCLES, MANUALS, AUTOMATICS ALL KINDS OF MAKES AND MODELS OVER THE YEARS. THE DEAD IN THE WATER FEELING IS THE SCARIEST, ESPECIALLY WHEN MAKING A TURN FROM A STOP TO MERGE INTO TRAFFIC. THIS NEEDS TO BE FIXED OR HYUNDAI NEEDS TO BUY THESE CARS BACK.

MULTIPLE EXPERIENCES AFTER BEING STOPPED (RED LIGHT, STOP SIGN, FAST FOOD DRIVE THRU ) WITH THE TRANSMISSION REMAINING IN DRIVE AND BRAKES ENGAGED, WHEN TRYING TO MOVE FORWARD, THE TRANSMISSION DOESN'T ENGAGE. RPM'S INCREASE, BUT NO MOVEMENT IN THE VHEICLE. THEN IT LURCHES FORWARD. POTENTIAL DANGER IN A) BEING REAR ENDED AT AN INTERSECTION LIGHT BECAUSE THE CAR WILL NOT MOVE FORWARD B) SUDDEN LURCHING COULD POTENTIALLY REAR END THE VEHICLE IN FRONT IF I DON'T KEEP PLENTY OF ROOM. THERE WAS A SOFTWARE TO FIX THIS ISSUE ((ST.LF.USA.E478.150901: SEP 1 2015 12:00AM). BUT IT HASN'T. I'VE EXPERIENCED IT 3 TIMES TODAY. TAKEN TO THE DEALER ON 7/2/16, THEY COULD NOT DUPLICATE THE PROBLEM. TOLD ME THAT MY GEAR OIL WAS LOW AND REFILLED. BUT AM STILL EXPERIENCING DIFFICULTIES.

TRANSMISSION FAILS TO PROPERLY ENGAGE CAUSING ROLLBACK, STALLING, OR SEVERE LOSS OF POWER IN SITUATIONS SUCH AT A STOP LIGHT, STOP SIGN, HILL, AND EVEN TURNING LEFT INTO ONCOMING TRAFFIC WHERE POWER IS NEEDED TO SAFELY CROSS THE INTERSECTION. ONE INSTANCE INVOLVED ACCELERATION ONTO THE INTERSTATE WHILE TRYING TO MERGE AND THE TRANSMISSION ACTED LIKE IT WAS IN NEUTRAL CAUSING NO ACCELERATION. OTHER VEHICLES HONKED AND SWERVED TO AVOID AND LUCKILY DID NOT CAUSE AN ACCIDENT. ANOTHER INSTANCE INVOLVED TURNING LEFT AT AN INTERSECTION WHERE THERE WAS SUFFICIENT TIME TO TURN BUT DUE TO THE TRANSMISSION BEHAVING AS THOUGH IT WAS IN NEUTRAL AGAIN, THERE WAS NEARLY A COLLISION CAUSING A LOT OF ANXIETY TO FURTHER DRIVE THE VEHICLE. THESE ARE JUST TWO INSTANCES OUT OF THE MANY WHERE YOU CAN NOTICE THAT THE TRANSMISSION DOES NOT BEHAVE NORMALLY CAUSING IRREGULAR SHIFTING, UNEXPECTED POWER SURGES, AND STALLS THAT HAVE NEARLY CAUSED ACCIDENTS.

AFTER STARTING FROM A STOP, THE DUAL CLUTCH TRANSMISSION (DCT) DOES NOT ALWAYS SHIFT INTO GEAR. INSTEAD IT STAYS DISENGAGES AND THE ENGINE REVS AS IF IN NEUTRAL. VERY DANGEROUS WHEN PULLING INTO TRAFFIC. CAR WAS RETURNED TO LOCAL HYUNDAI DEALERSHIP, AND HAS BEEN IN SHOP SINCE. WE STARTED THE HYUNDAI BUYBACK PROGRAM TO SEE IF WE CAN GET A REFUND AS WE DO NOT FEEL SAFE DRIVING THIS CAR WITH OUR CHILDREN.

ON JULY 25, 2016, TOOK VEHICLE IN FOR HOOD LATCH RECALL WITH 1332 MILES ON THE VEHICLE. WHILE AT THE DEALERSHIP SERVICE CENTER, THEY PERFORMED A SOFTWARE UPDATE. THIS UPDATE CREATED THE INSTRUMENT PANEL TOO ILLEGIBLE - THE INSTRUMENT CLUSTER WAS DEFECTED. THE PART WAS ORDERED AND IT WAS TO TAKE 30 DAYS TO BE DELIVERED. FORTUNATELY, IT TOOK 10 DAYS. PICKED UP THE VEHICLE ON 8/4/16 AFTER WORK, DROVE LESS THEN 1 MILE CAME TO A STOP LIGHT ONCE IT TURNED GREEN THE VEHICLE WOULD NOT DRIVE. BEING IN THE CENTER LANE OF THE HIGHWAY WITH FLASHERS ON, ON COMING VEHICLES JUST MISSED SLAMMING INTO THE REAR. FINALLY GOT IT BACK TO THE DEALERSHIP, THEY HAVE INDICATED IT IS THE DUAL CLUTCH ISSUE. THIS IS VERY UNSAFE VEHICLE TO DRIVE SINCE YOU WOULD NOT KNOW WHEN IT WOULD JUST STOP SHIFTING AND DRIVING. HAVE REGISTERED A COMPLAINT WITH HYUNDAI MOTORS AS THE SERVICE DEPARTMENT DOES NOT KNOW WHEN THE VEHICLE WILL BE REPAIRED. THANK THE LORD NO ONE WAS KILLED THIS TIME!

THIS HAS OCCURRED ON MULTIPLE OCCASIONS. AFTER COMING TO A COMPLETE STOP AT A STOP SIGN, TRAFFIC LIGHT OR TURN LANE, THE VEHICLE WILL, ON OCCASION, NOT MOVE FORWARD WHEN DEPRESSING THE ACCELERATOR PEDAL. THE ENGINE WILL REV HIGH, 5000 RPM BUT THE VEHICLE REMAINS STATIONARY FOR MULTIPLE SECONDS. ON ONE OCCASION THE VEHICLE HAD TO BE TURNED OFF AND BACK ON BEFORE THE VEHICLE WOULD MOVE. ON ANOTHER OCCASION THE VEHICLE WAS REVVING VERY HIGH AND SUDDENLY ENGAGED WHILE LURCHING FORWARD UNCONTROLLABLY. THIS HAPPENS WHILE THE VEHICLE IN DRIVE. IT HAPPENS SPORADICALLY.

I WAS OUT OF TOWN FOR A TENNIS TOURNAMENT DRIVING 4 WOMEN AND WITH ANOTHER GROUP IN ANOTHER CAR. DRIVING ALONG ON A CITY STREET, AND I BRAKED, WHEN I WENT TO ACCELERATE THE CAR WOULD NOT MOVE. I PUT IT IN PARK, THEN DRIVE AGAIN, NOTHING BUT REVVING. TURNED IT OFF AND BACK ON SEVERAL TIMES, STILL NOTHING. LUCKILY MY FRIEND WAS ABLE TO PARK BEHIND ME WITH HER HAZARDS ON TOO, TO PREVENT PEOPLE FROM REAR-ENDING ME. THE CAR WOULD GO IN REVERSE BUT NOT FORWARD. WE PUSHED IT OUT OF THE ROAD INTO A PARKING LOT AND CALLED ROADSIDE ASSISTANCE. I HAD TO HAVE IT TOWED TO A HYUNDAI DEALER, AND AFTER ABOUT AN HR OR SO THEY SAID THEY RESET THE COMPUTER AND IT SHOULD BE FINE. I HAD ALREADY HAD THE SOFTWARE UPDATE. I GOT THE CAR IN OCT 2015, AND AT THE TIME OF THE INCIDENT IT HAD 9800 MILES ON IT. I AM AFRAID TO DRIVE IT NOW, IT GETS SLUGGISH OR REVS AT VARIOUS TIMES, WHICH MAKES ME THINK IT WILL HAPPEN AGAIN. HOW LONG BEFORE HYUNDAI DOES SOMETHING ABOUT THIS? OTHERWISE, I LOVE THE CAR, JUST SCARY KNOWING IT COULD JUST STOP WITH NO WARNING.