2016 Hyundai Tucson

TL* THE CONTACT RENTED A 2016 HYUNDAI TUCSON. WHILE DRIVING AT AN UNKNOWN SPEED, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE AND LOST POWER WITHOUT WARNING. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY SERVICED PER NHTSA CAMPAIGN NUMBER: 16V628000 (ELECTRICAL SYSTEM, POWER TRAIN). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50. UPDATED 01/11/2017*CT

I PURCHESED MY NEW 2016 HYUNDAI TUSCON TURBO IN FEB. I HAVE HAD NOTHING BUT PROBLEMS WITH IT. IT HAS ALWAYS BEEN SLUGGISH ON ACCELARTION AND AT TIMES WON'T MOVE AT ALL AFTER A STOP. IT HAS HAD NUMEROUS "UPDATES" FOR THE TRANSMISION WITH NO SUCCESS. AT TIMES IT WILL ROLL BACKWARDS WHEN IN DRIVE AS IF IT IS IN NEUTRAL WHILE AT DRIVE THRUS OR ON AN INCLINE . IT REMAINED IN THE SHOP FOR ONE OF THE TIMES FOR MORE THAN 30 DAYS. A HYUNDAI ENGINEER HAS INSPECTED MY CAR AND SAYS THAT THERE IS NOTHING WRONG IT. ALL OF THE ISSUES I HAVE HAD ARE NOT NORMAL, AND THEY AGREE BUT STATE THAT THERE IS NOTHING WRONG WITH IT. THE SERVICE DEPT HAVE DRIVEN MY CAR AND AGREE THAT IT STILL HAS THE HESITATION, BUT SAY THEIR HANDS ARE TIED UNTIL HYUNDAI HAS A SOLUTION. IT DOESN'T THROW A CODE ON ANY OF THE ISSUES. IT HAS EVEN DIED WHILE DRIVING DOWN THE ROAD. IT HAS BEEN IN THE SHOP REPEATEDLY FOR THE SAME ISSUES. NOW, THIS LAST TIME, I AM GETTING A BATTERY DISCHARGE WARNING WHILE DRIVING DOWN THE HIGHWAY. IT IS NOW BACK IN THE SHOP FOR THAT ISSUE ALONG WITH THE SAME SLUGGISH DELAYED ACCELEARTION. I AM 100% UNHAPPY WITH THIS PURCHASE. I SEE WHERE HUNDAI IS MAKING A RECALL, BUT I AM UNSURE IF THIS NEW UPDATE IS ANY DIFFERENT FROM THE OTHER TWO MY SUV HAS ALREADY HAD. THIS CAR IS UNSAFE TO DRIVE AND CERTAINLY HAS MAJOR ISSUES.

WHEN BEGINNING TO TAKE OFF FROM A STOP, THE CAR ENGINE WILL REV UP BUT THE CAR WILL NOT MOVE. ALL OF A SUDDEN THE CAR WILL JERK FORWARD. YOU NEVER KNOW WHEN IT WILL TAKE OFF. I TOOK MY CAR BACK TO THE DEALERSHIP FOR IT'S FIRST SERVICE AND COMPLAINED ABOUT IT. THE SERVICE MANAGER TOLD ME I JUST NEEDED TO LEARN HOW TO DRIVE IT. THE PROBLEM WITH THE CAR HAS HAPPENED SEVERAL TIMES BUT WAS JUST VERY ANNOYING TO DRIVE UNTIL RECENTLY. THE OTHER DAY I TRIED TO CROSS A MAIN HIGHWAY. THERE WAS A CAR COMING BUT NORMALLY I WOULD HAVE HAD PLENTY OF TIME TO CROSS SAFELY. THE CAR REVVED UP BUT WOULD NOT MOVE. I PUSHED THE ACCELERATOR ALL THE WAY TO THE FLOOR AND THE CAR ENGINE REVVED WAY UP AND THE TRANSMISSION FINALLY CAUGHT UP. THE CAR TOOK OFF VERY ABRUPTLY. BY THIS TIME THE APPROACHING CAR WAS TOO CLOSE AND I SHOULD NOT HAVE TRIED TO CROSS. I HAVE NOT LOGGED ANY OF THE INSTANCES YET BUT WILL BEGIN DOING SO NOW. THERE WAS ANOTHER INSTANCE THAT COMES TO MIND. I WAS PARKED FACING DOWNHILL IN A CHURCH PARKING LOT. THERE WAS A PARKED CAR FACING ME DIRECTLY IN FRONT OF ME. WHEN I STARTED TO BACK OUT OF THE SPOT, THE CAR REVVED UP AND IT BEGAN ROLLING FORWARD TOWARDS THE OTHER PARKED CAR. THE TRANSMISSION FINALLY CAUGHT UP AND THE CAR LURCHED BACKWARDS. I HAVE NOTICED THE PROBLEM A LOT WHILE GOING THROUGH DRIVE THRU RESTAURANTS. NOT ONLY IS THE CAR DANGEROUS TO DRIVE, IT IS ALSO VERY ANNOYING TO DRIVE. AT THIS POINT THE SOLUTION I WOULD PREFER WOULD BE FOR THE DEALERSHIP TO GIVE ME MY DOWN PAYMENT BACK AND TAKE THE CAR BACK. I DO NOT WANT TO CONTINUE TO PAY HIGH PAYMENTS FOR A DANGEROUS CAR.

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATED TO MOVE WITHOUT WARNING. THE VEHICLE WOULD SOMETIMES BECOME STUCK BETWEEN 30 AND 60 MPH. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED ALL THE WAY TO THE FLOORBOARD AND THE VEHICLE BEGAN TO OPERATE NORMALLY. THE FAILURE WAS INTERMITTENT AND OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TOWED TO THE DEALER WHERE A SOFTWARE UPDATE WAS PERFORMED; HOWEVER, THE FAILURE RECURRED. THE SOFTWARE WAS UPDATED A TOTAL OF THREE TIMES, BUT THE FAILURE PERSISTED. A MONTH LATER, THE VEHICLE WAS TAKEN BACK TO THE DEALER AND KEPT FOR 40 DAYS BECAUSE THE FAILURE COULD NOT BE DETERMINED. THE DEALER STATED THAT THE VEHICLE WAS BEING DRIVEN IN ECO-MODE, WHICH WOULD HINDER THE PERFORMANCE OF THE VEHICLE TO SAVE FUEL. THE VEHICLE WAS INCLUDED IN AND REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V628000 (ELECTRICAL SYSTEM, POWER TRAIN), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25.

MY CAR WAS STOPPED BECAUSE I NEEDED TO MAKE A LEFT AT A BUSY INTERSECTION. THE TUSCON WAS SLOW TO RESPOND WHEN I PRESSED THE GAS PEDAL AND I WAS ALMOST STRUCK. A SOFTWARE UPDATE WAS PERFORMED BUT THERE ARE STILL ACCELERATION ISSUES WITH THIS VEHICLE. I'VE TOLD THE HYUNDAI DEALER THAT THIS SUV IS UNSAFE AND SHOULD NOT BE ON THE ROAD.

ON AUGUST 7, 2016 TRAVELING SOUTH ON I 44 JUST NORTH OF THE WILLIS EXIT TRAFFIC SLOWED DOWN I DECELERATED AND THEN IS TRAFFIC PICKED UP I PUSHED ON THE ACCELERATOR AND THERE WAS NO POWER TO THE TRANSMISSION. TOP SPEED WAS 20 MILES AN HOUR I LET OFF THE EXCELERATOR PUSHED AGAIN HAD SOME POWER BUT NOT FULL POWER. TWO CARS COMING UP BEHIND ME DOING 65 TO 75 MILES AN HOUR HAD TO DETOUR AROUND ME ONE ON THE RIGHT ONE ON THE LEFT. CHUCK WILLIS EXIT STOP AT STOP LIGHT PUSHED ON ACCELERATOR NO POWER. LET IT SIT FOR ONE HOUR THEN DROVE IT WITH NO APPARENT PROBLEM. ON AUGUST 8 RETURNING TO DALLAS PULLED OFF OF I 45 AT CORSICANA SLOWED DOWN FOR TWO TRUCKS ON THE SIDE OF THE ACCESS ROAD. WHEN I TRIED TO ACCELERATE AGAIN IT WOULD GO 20 MILES AN HOUR. HAD CAR TOWED TO DALLAS TO VAN HYUNDAI. DEALERSHIP SAID IT WAS A COMPUTER CARD THEY HAD A CONFIRMED FIX. ON SUNDAY, SEPTEMBER 6 ON JOSEY LANE IN CARROLLTON TEXAS I SLOW DOWN TO LET A CAR INTO MY LANE THEN TRIED TO ACCELERATE AN EXPERIENCED SAME PROBLEMS AS BEFORE. HAVING IT TOWED TO HELP FINES HON DAY IN PLANO TEXAS ON TUESDAY, SEPTEMBER 6.THE FIRST PROBLEM THE CAR HAD 10,635 MILES ON IT. THE THIRD EPISODE IT HAD 10,968 MILES ON IT.

THE FIRST SIGN OF TROUBLE WITH THE VEHICLE CONCERNED THE COMPUTERIZED FUNCTIONS WITHIN THE VEHICLE. I COULD NOT SYNC MY PHONE TO THE CAR AND OTHER ISSUES . THE SECOND SIGN OF TROUBLE WAS WHEN I WAS ON MY WAY TO WORK ONE RAINY MORNING. I EXITED THE EXPRESSWAY AND STOPPED AT THE RED LIGHT. ONCE THE LIGHT TURNED GREEN - THE CAR WOULD NOT MOVE. I SAT THERE FOR A FEW LIGHTS ATTEMPTING TO GET THE CAR TO MOVE. IT FINALLY JERKED AND ACCELERATED VERY QUICKLY AND I IMMEDIATELY TOOK THE CAR TO THE DEALERSHIP. I WAS TOLD THAT THERE WAS NOTHING WRONG WITH THE CAR BECAUSE THEY ROAD TESTED THE CAR AND DID NOT HAVE THE SAME PROBLEM. I KEPT HAVING ALL SORTS OF PROBLEMS AFTER THIS, SUCH AS JERKING, LURCHING, LIGHTS FLICKERING IN AND OUT, TO NAME A FEW. THE TRANSMISSION SEEMS TO BE CONFUSED AND I CONSIDER THIS CAR TO BE QUITE UNSAFE TO DRIVE. EVENTUALLY I TOOK THE CAR BACK TO THE DEALER AND THEY REPLACED A HOOD LATCH - SOMETHING I DID NOT EVEN KNOW I NEEDED AND PERFORMED A SOFTWARE CLUSTER THAT WAS SUPPOSED TO REPAIR THE VEHICLE. THEY KEPT THE CAR FOR A FULL WEEK. I GOT THE CAR BACK AND DID NOT HAVE IT 24 HOURS BEFORE IT STARTED ACTING UP AGAIN, BUT EVEN WORSE THAN BEFORE. IT STILL SHOOTS OUT AFTER THE ACCELERATOR HAS BEEN TAPPED GENTLY, LURCHES AND JERKS FORWARD, STALLS AND STOPS, ESPECIALLY IF IT IS RAINING. I DON'T EVEN WANT TO THINK ABOUT TRYING TO DRIVE THIS CAR ONCE THE WINTER HAS SET IN. I AM ALREADY AFRAID TO DRIVE IT. I HAVE BEEN ATTEMPTING TO COMMUNICATE WITH THE DEALER (WORLD HYUNDAI OF MATTESON, IL ) AND HYUNDAI MOTORS TO NO AVAIL. I HAVE TO PAY FOR A CAR THAT IS UNSAFE TO DRIVE. I AM AFRAID THEY AREN'T GOING TO MAKE ANY REAL CHANGES UNLESS SOMEONE HAS A TRAGIC ACCIDENT AND DIES.

VEHICLE WILL HESITATE WHEN PULLING INTO TRAFFIC. TRANSMISSION WILL ENGAGE AND DISENGAGE PERIODICALLY OWN ITS OWN AND RPM"S WILL REV. AFTER HESITATION CAR WILL SURGE FORWARD AND JERK YOUR NECK. I HAVE HAD TOO MANY CLOSE CALLS TO DRIVE THIS CAR ANYMORE. THE PROBLEMS HAPPEN RANDOMLY. HAS BEEN BACK TO THE DEALER 3 TIMES FOR THIS. NOW THEY SAY THEY CANNOT REPRODUCE THE PROBLEM. SOMEBODY IS GOING TO GET KILLED IN THIS CAR IF DRIVEN BECAUSE YOU NEVER KNOW WHEN IT IS GOING TO HAPPEN. I HAVE NOW SEEN MANY COMPLAINTS ABOUT THE SAME PROBLEM ONLINE.THESE PROBLEMS OCCUR WHEN MOTION ON ALL STREETS AND HIGHWAY. IT DOES NOT MAKE ANY DIFFERENCE IF THE VEHICLE IS IN NORMAL, ECO OR SPORT MODE. EVERY TIME THE DEALER HAS IT IT SEEMS TO FIX IT TEMPORALLY BUT THEN THE PROBLEM SEEMS TO RE-ACCRUE. I CAN NOT IMAGINE WHAT IS GOING TO HAPPEN WHEN THE ROADS GET BAD IN THE WINTER.

WHEN I TRY TO ACCELERATE FROM A STOP AT AT A SLOW SPEED THIS CAR HAS EXTREME LAG. SOMETIMES IT CAN TAKE UP TO 3 SECONDS FOR THE ENGINE TO RESPOND AND THEN ALL OF A SUDDEN THE CAR JUMPS AND ACCELERATES TOO QUICKLY. THIS PROBLEM HAS MADE IT VERY DIFFICULT TO JUDGE WHEN I CAN CROSS TRAFFIC BECAUSE I NEVER KNOW WHEN THE CAR WILL ACTUALLY ACCELERATE.