2016 Hyundai Tucson

MY HYUNDAI TUCSON TRANSMISSION DOES NOT SHIFT IN A LOGICAL AND PREDICTABLE MANNER, OCCASIONALLY NOT RESPONDING WHEN I NEED ACCELERATION SUCH AS PULLING INTO TRAFFIC AT A JUNCTION. MY WIFE NEARLY HAD A COLLISION WHEN THE TRANSMISSION DID NOT RESPOND CORRECTLY WHEN NEEDED. ADDITIONALLY THE CLUTCH JUDDERS AND SHAKES THE WHOLE VEHICLE WHEN MOVING SLOWLY IN TRAFFIC AND WHEN PULLING AWAY FROM A STOP. IF YOU HAVE READ ANY OF THE 300 OR MORE COMPLAINTS IN THIS SECTION YOU WILL KNOW THAT THERE IS A SERIOUS DESIGN PROBLEM WITH THE TRANSMISSION IN THIS CAR AND IT IS NOT FIXED REGARDLESS OF THE RECALLS OR BULLETINS TO DATE. MOST LIKELY HYUNDAI ARE NOT REPORTING THEIR COMPLAINT LEVELS TO YOU AS THEY SHOULD WHICH KEEPS THE WOLVES FROM THE DOOR, BUT IT DOESN'T TAKE MUCH TIME READING ALL THESE COMPLAINTS TO UNDERSTAND THERE IS A SERIOUS PROBLEM THAT IS UNRESOLVED. THE TRANSMISSION IS ELECTRONICALLY CONTROLLED AND THE SOFTWARE ENGINEERS JUST CANNOT POSSIBLY PREDICT ALL GIVEN DRIVER OR DRIVING CONDITIONS. CONSEQUENTLY ON ALMOST EVERY TRIP IN THIS CAR THERE IS A LATE SHIFT, EARLY SHIFT OR HESITATION THAT WILL OCCUR, SOMETHING THAT IS NOT WHAT I EXPECT OF IT. I HAVE A SHORT UPHILL DRIVEWAY TO MY GARAGE, AND EVERY TIME I PARK ON THE DRIVEWAY I'M NOT SURE IF I'M GOING TO HIT THE GARAGE DOOR OR NOT. I HAVE JUST NO CONFIDENCE IN ITS CONTROL-ABILITY AT ALL. THE RECALL DIDN'T FIX ANYTHING NO MATTER WHAT HYUNDAI TELLS YOU AND NOW 3 YEARS INTO THE MODEL ITS STILL THE SAME. YOU CANNOT TURN A BLIND EYE TO THIS AND HOPE IT GOES AWAY. HYUNDAI IN THE MEANTIME HAS ABANDONED THIS TRANSMISSION FOR '19 ON THE TUCSON AND THEY WANT THE PROBLEM TO DISAPPEAR, BUT THIS IS THEIR WAY OF DEALING WITH IT. PROBLEM WAS ORIGINALLY REPORTED TO HYUNDAI IN APRIL 2016 - ABOUT 6 MONTHS AFTER PURCHASE

ONCE PER DAY, WHILE DRIVING ON FLAT GROUND, THE CAR DISPLAYS THE MESSAGE "STEEP GRADE! PRESS BRAKE PEDAL" (PAGE 5-20 IN THE OWNERS MANUAL). WHEN THIS HAPPENS, THE CAR COMPLETELY DIES AND CAN NOT ACCELERATE. I HAVE TO PUT MY HAZARDS ON AND COAST TO THE SIDE OF THE ROAD! THIS IS EXTREMELY DANGEROUS! I HAVE TAKEN IT TO THE DEALERSHIP 3 TIMES, HOWEVER THEY CLAIM THEY CANNOT REPRODUCE IT. THE PROBLEM HAPPENS FOR ME ONCE PER DAY! I OPENED A CASE WITH HYUNDAI CORPORATE BUT THE CASE IS OPEN AND UNRESOLVED BECAUSE THE PROBLEM IS INTERMITTENT AND ONLY HAPPENS ONCE PER DAY. AN INTERMITTENT PROBLEM IS STILL A SAFETY HAZARD, ESPECIALLY WHEN IT CAUSES THE DRIVER TO LOSE THE ABILITY TO CONTROL THE VEHICLE! IT IS A SAFETY ISSUE THAT COULD DIRECTLY CAUSE AN ACCIDENT. THE NHTSA NEEDS TO BE AWARE OF THIS AND HYUNDAI AND THEIR DEALERSHIPS NEED TO TAKE OWNERSHIP AND MAKE CORRECTIVE ACTIONS BEFORE SOMEONE GETS SERIOUSLY INJURED BY THIS DEFECT. I HAVE A VIDEO OF THE ISSUE OCCURRING THAT I'M HAPPY TO SHARE AS WELL.

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT STATED THAT THE SAME FAILURE OCCURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO FIRST HYUNDAI (270 E WASHINGTON ST, NORTH ATTLEBOROUGH, MA 02760) THREE TIMES, BUT WAS NEVER DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V628000 (POWER TRAIN). THE FAILURE MILEAGE WAS 32,000. *TT CONSUMER WAS ADVISED BY HOW TO STEP ON PEDALL TO PREVENT DUAL CLUTCH MOMENTARY FREEZE BY THE DEALER EMPLOYEES.*JB

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE DID NOT RESPOND FOR AT LEAST FIVE SECONDS. THE VEHICLE WAS TAKEN TO HORNE HYUNDAI (1360 E AUTO CENTER DR, APACHE JUNCTION, AZ 85219) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. *DT CONSUMER NO HAS THE VEHICLE*JB

INTERMITTENT ACCELERATION OR STALLING WHILE STATIONARY OR IN MOTION DURING NORMAL DRIVING CONDITIONS ON ROADS OR PARKING LOTS. THE PROBLEM OCCURS WHEN ACCELERATING THE VEHICLE OVER ACCELERATES OR ATTEMPTS TO STALL. THIS HAS OCCURRED OFTEN WITH STARTLING RESULTS. HAVE BEEN TOLD BY TWO HYUNDAI DEALERS SERVICE DEPARTMENTS THAT THIS IS CAUSED BY THE "DOUBLE SHIFT TRANSMISSION" AND THAT ALTHOUGH HYUNDAI IS AWARE, THERE IS NO FIX TO THE PROBLEM -- THAT I JUST HAVE TO GET USE TO IT! UNANTICIPATED ACCELERATION AND/OR STALLING IS A SAFETY CONCERN THAT SHOULD NOT BE TOLERATED. THIS HAS OCCURRED MANY TIMES SINCE I HAVE OWNED THIS VEHICLE FROM DECEMBER 2015 WITH THE MOST RECENT DATE INDICATED BELOW.

I HAVE A 2016 HYUNDAI TUSCON LTD. 1.6 TURBO, WITH A DUAL CLUTCH TRANSMISSION (DCT). I LOVE THIS VEHICLE'S DESIGN, FEATURES, AND SPECS. THIS CAR WOULD BE FANTASTIC IF IT WERE NOT FOR THE HAZARDOUS, DEFECTIVE, AND DYSFUNCTIONAL DUAL CLUTCH TRANSMISSION. OCTOBER OF 2016 NHTSA HAD HYUNDAI TO ISSUE A RECALL AND IN 2017 A COMPUTER SOFTWARE UPDATE. NEITHER HAS FIXED THE (DCT) ISSUE. FROM A COMPLETE STOP OR A SLOW ROLLING STOP,THE VEHICLES' TRANSMISSIONS LAG, SHUDDER, BUCK, HESITATE, AND LURCHES FORWARD SHIFTING BETWEEN THE FIRST COUPLE OF GEARS. AT ITS WORST IT SEEMS TO STALL THEN PROPEL FORWARD UNCONTROLLABLY. AFTER THE 2ND GEAR THE TRANSMISSION TRANSITIONS SMOOTHLY. THIS SAFETY HAZARD COMES INTO PLAY WHEN DRIVERS ARE ATTEMPTING TO MERGE ONTO THE HIGHWAY OR TRAFFIC. ESPICALLY WHEN ATTEMPTING TO TIME AND SHOOT A GAP IN THE FLOW OF TRAFFIC. THE VEHICLE MAY OR MAY NOT ACCELERATE EFFECTIVELY OR AT ALL. THIS UNPREDICTABLE PERFORMANCE IS EXTREMLY DANGEROUS AND LIABLE TO CAUSE OR CONTINUE TO CAUSE ACCIDENTS. THE ONLY WAY TO AVOID THIS ISSUE IS TO DRIVE THE VEHICLE IN "SPORT MODE!" THE DCT ISSUE SEEMS TO ONLY AFFECT "ECO" AND "REGULAR" DRIVING MODES. THERE ARE HUNDREDS OF COMPLAINTS AND TESTIMONIES REVOLVING AROUND THE DCT PROBLEM. IT IS A KNOWN PROBLEM WITH CONSUMERS, DEALERSHIPS' SERVICE DEPARTMENTS, AND HYUNDAI CONSUMER AFFAIRS. AFTER THE INTIAL RECALL AND SOFTWARE UPDATES ON THE DCT PROBLEMS, THE VEHICLES STILL DEMONSTRATE THE SAME POOR AND DEFECTIVE DCT PERFORMANCE. NOW THE SERVICE DEPARTMENTS AND HYUNDAI CONSUMER AFFAIRS ARE NO LONGER ACKNOWLEDGING THE DCT DEFECT. THEY SIMPLY REPLY THAT THE ISSUE WAS RECALLED AND FIXED IN 2016 AND 2017 AND THAT "THE CAR IS PERFORMING THE WAY IT WAS DESIGNED TO," DESPITE THE CLEAR AND APPARENT DESIGN FLAW! HYUNDAI IS MAKING IT CLEAR TO THE CONSUMERS THAT THEY WILL NOT REVISIT NOR TAKE ACCOUNTABILTY OF THE FAULTY DUAL CLUTCH TRANSMISSION.

NHTSA CAMPAIGN NUMBER: 16V628000 MANUFACTURER HYUNDAI MOTOR AMERICA COMPONENTS POWER TRAIN, ELECTRICAL SYSTEM WE HAD THIS RECALL 'REPAIR' IN 2017, BUT THE ISSUE REMAINS. NOT ABLE TO ACCELERATE, ESPECIALLY WHEN VITAL, SUCH AS CROSSING AN INTERSECTION, MERGING INTO TRAFFIC AND EVEN AS BASIC AS PULLING AWAY FROM A STOPLIGHT/SIGN. IT IS A DANGER TO US AND OTHER DRIVERS. WE HAVE HAD THIS ISSUE SINCE WE BOUGHT THE CAR BRAND NEW IN 2015, AND IT ONLY GETS WORSE THE MORE MILES WE PUT ON THE CAR. THE RECALL FIX DID NOT CORRECT THE PROBLEM, AND WE ONLY JUST LEARNED TODAY FROM HYUNDAI CUSTOMER SERVICE THAT WE CAN STILL REQUEST SERVICE, WHICH WE ARE DOING THIS WEEK. BUT, THIS ISSUE NEEDS TO BE RE-EVALUATED. AS TO WHEN DID THIS HAPPEN (BELOW), I WILL PUT TODAY'S DATE, BUT THIS HAPPENS EVERY DAY, ALL DAY LONG. WE ARE AWARE THAT IT'S THERE, SO WE COMPENSATE FOR IT ALL THE TIME, AND IT SHOULDN'T BE THAT WAY.

WHEN CHANGING THE CAR FROM REVERSE TO DRIVE IT BUCKS/SHUDDERS (NOT EVERY TIME, BUT FREQUENTLY ENOUGH TO BE CONCERNING). WHEN FIRST PUT INTO DRIVE AFTER SITTING ALL DAY IT'LL BOOST FORWARD AND SHUDDER AND CONTINUE TO DO THAT IF YOU ROLL ALONG AT SLOW SPEEDS. SOMETIME IF YOU ARE TURNING AND PRESS THE GAS IT WILL EITHER NOT MOVE QUICKLY ENOUGH OR SUDDENLY BOOST FORWARD. DEALER HAS RESET BOOST SENSOR, REPLACED BOOST SENSOR, AND REPLACED TERMINAL BOOST SENSOR PLUGS INTO. I'M STILL EXPERIENCING THIS ISSUE.