2016 Hyundai Tucson

THIS HAS HAPPENED ON THREE OCCASIONS, WHEN SITTING IDLE AND ABOUT TO ACCELERATE TO TURN INTO TRAFFIC, MY CAR HAS STALLED, SHOOK AND ALMOST STOPPED. IN ONE INSTANCE MY CAR WAS IN PARK WHEN I STOPPED TO TAKE SOMETHING OUT OF MY VEHICLE. UPON PUTTING IN DRIVE, THE ENGINE REVVED AND BUT DID NOT MOVE THE VEHICLE. TWO TIMES ALMOST RESULTED IN AN ACCIDENT WITH MY CHILDREN IN THE VEHICLE!! THESE INSTANCES HAPPENED THIS WEEK, DATING 8/17/12019 - 8/19/2019 AT APPROX 23,000 MILES ON THE ODOMETER. ONCE IN OUR RESIDENTIAL NEIGHBORHOOD, ONCE ON A VERY BUSY 4 LANE HIGHWAY.

VEHICLE WILL NOT ACCELERATE PAST 30 MPH AFTER BEING STOPPED. PRESSING THE ACCELERATOR ACTUALLY SLOWED THE VEHICLE FURTHER. I SEE A RECALL FOR THIS PROBLEM, BUT SUPPOSEDLY MY VEHICLE (WHICH I RECENTLY PURCHASED USED) WAS NOT PART OF THE RECALL (MY VIN) ALTHOUGH IT WAS MANUFACTURED DURING THE MAY 20, 2015 TO MAY 31, 2016 TIME PERIOD FOR RECALL 16V628000.

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. ON SEVERAL OCCASIONS, WHILE ACCELERATING FROM A STOP, THE VEHICLE HESITATED. ADDITIONALLY, WHILE DRIVING AT LOW SPEEDS, THE VEHICLE SHUDDERED UNCONTROLLABLY. THE VEHICLE WAS TAKEN TO KEYES MISSION HILLS HYUNDAI (LOCATED AT 10240 SEPULVEDA BLVD, MISSION HILLS, CA 91345, (818) 924-4654) WHERE IT WAS DIAGNOSED THAT THE FUEL AND/OR DUAL CLUTCH TRANSMISSION CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V628000 (POWER TRAIN, ELECTRICAL SYSTEM). THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 24,500.

INTERMITTENT ACCELERATION OR STALLING WHILE STATIONARY OR IN MOTION DURING NORMAL DRIVING CONDITIONS ON ROADS OR PARKING LOTS. THE PROBLEM OCCURS WHEN ACCELERATING THE VEHICLE OVER ACCELERATES OR ATTEMPTS TO STALL. THIS HAS OCCURRED OFTEN WITH STARTLING RESULTS. HAVE BEEN TOLD BY TWO HYUNDAI DEALERS SERVICE DEPARTMENTS THAT THIS IS CAUSED BY THE "DOUBLE SHIFT TRANSMISSION" AND THAT ALTHOUGH HYUNDAI IS AWARE, THERE IS NO FIX TO THE PROBLEM -- THAT I JUST HAVE TO GET USE TO IT! UNANTICIPATED ACCELERATION AND/OR STALLING IS A SAFETY CONCERN THAT SHOULD NOT BE TOLERATED. THIS HAS OCCURRED MANY TIMES SINCE I HAVE OWNED THIS VEHICLE FROM DECEMBER 2015 WITH THE MOST RECENT DATE INDICATED BELOW.

I HAVE A 2016 LIMITED EDITION TUCSON WITH 1.6 TURBO. THIS WAS NOT AN INITIAL ISSUE BUT AN ISSUE THAT BUILDS UP AND CONTINUES TO BECOME WORSE THE MORE MILES I PLACE ON THE CAR. THERE ARE HESITATIONS, STUTTERING AND FAILURE TO MOVE WHEN THE VEHICLE ACCELERATES. THIS CAUSES FEAR AND DOUBTS OF SAFETY. I HAVE HAD MULTIPLE DRIVERS TEST MY VEHICLE AS WELL AND COME TO THE SAME STARTLING RESULT. THERE IS ALSO UNUSUAL VIBRATIONS WHEN SLOWING DOWN IN SPEED, ESPECIALLY WHEN PARKING. I TAKE MY CAR INTO FREQUENT AND ROUTINE MAINTENANCE YET THEY CANNOT FIND A FIX TO THE ISSUE BUT RATHER EXCUSES. I NO LONGER ENJOY DRIVING MY CAR AND DO NOT TRUST THE LINE OF VEHICLES ANY LONGER.

I HAVE A 2016 HYUNDAI TUCSON AND EXPERIENCING TRANSMISSION PROBLEMS OF SLOW START AFTER A ROLLING KIND OF STOP/GO SITUATION.IT GOT REALLY BAD AND STARTED SCREECHING WHEN IN A STOP/GO SITUATION OR FROM A STOP. MULTIPLE VISITS TO DEALERSHIPS AND ALL THEY CAN SAY THAT THIS IS A COMMON PROBLEM WITH THIS MODEL AND THERE IS NO FIX. SIMPLE RESEARCH AND I FOUND MANY OTHERS WITH THE SAME ISSUE. IN FACT HYUNDAI ACKNOWLEDGE THE ISSUE AND RELEASED A SOFTWARE PATCH BUT HAS NOT FIXED THE ISSUES. IT IS VERY DANGEROUS TO DRIVE THE CAR AS IT DOES NOT MOVE FORWARD WHILE PRESSING ON GAS.

FIRST I'LL START WITH HYUNDAI'S COMMITMENT. 'ALL OF US AT HYUNDAI ARE WORKING TO DELIVER EXCEPTIONAL CUSTOMER SERVICE AND COMPLETE OWNER SATISFACTION. WHILE WE TAKE PRIDE IN OUR BRAND AND ARE COMMITTED TO ALWAYS IMPROVING VEHICLE QUALITY, TECHNOLOGY, AND SERVICE, WE UNDERSTAND THAT SOMETIMES PROBLEMS CAN ARISE. IF THEY DO, WE WANT TO BE THE FIRST TO HELP. IF YOU'VE HAD UNSATISFACTORY SERVICE, HAVE CONCERNS ABOUT YOUR WARRANTY, NEED TO ISSUE A COMPLAINT ABOUT YOUR VEHICLE, OR HAVE RECEIVED A SOLICITATION LETTER FROM A LEMON LAW ATTORNEY, PLEASE LET US KNOW. WHILE YOU MAY HAVE CONSIDERED CONTACTING THE BETTER BUSINESS BUREAU (BBB), LEMON LAW ATTORNEYS OR YOUR STATE'S ATTORNEY GENERAL, OUR CUSTOMER CARE DEPARTMENT IS HERE TO ADDRESS ANY CONCERN YOU MIGHT HAVE'NO ISSUE IS TOO BIG OR TOO SMALL. OUR GOAL IS TO GIVE YOU ONE-ON-ONE, PERSONALIZED SERVICE AND PROVIDE YOU WITH THE BEST POSSIBLE SOLUTION IN THE SHORTEST AMOUNT OF TIME. THAT'S OUR COMMITMENT TO YOU.' MY TRUCK CONTINUALLY STALL & STOP IN TRAFFIC IT MAKES A LOUD KNOCKING, TICKING HISSING SOUND WHILE DRIVING. FAULTY FUEL PUMP AND FUEL INJECTORS CAUSING UNBEARABLE BURNING SMELL. IT ROLLED BACKWARDS WHILE AT A TRAFFIC LIGHT. ENGINE FAILED AND THE CAR STAYED IN THE SHOP FROM 6/11/18 TO 9/4/18 AND RETURNED ON 9/6/18 THEN RELEASED ON 9/18/18 AND RETURNED ON 9/18/18. *JS

WHEN ACCELERATING I STEP ON THE GAS AND THE CAR BARELY MOVES FORWARD AND THEN YOU CAN FEEL THE TRANSMISSION DISENGAGE WHILE THE RPMS CONTINUE TO RISE BUT AT THIS POINT YOU ARE STUCK IN THE MIDDLE OF AN INTERSECTION WITH NO POWER, IM SURE YOU CAN IMAGINE THE SAFETY CONCERNS WITH THIS. THEN, SOMETIMES 2 SECONDS, SOMETIMES 5-10 SECONDS LATER THE TRANSMISSION ENGAGES AND THE CAR LAUNCHES FORWARD DUE TO THE HIGH RPMS. IM SURE THIS ISNT GOOD FOR THE TRANSMISSION AND IT IS EASY TO LOSE CONTROL OF A CAR LAUNCHING IN THIS MANNER. WE HAVE HAD NUMEROUS CLOSE CALLS ON THE ROAD. THERE ARE ALSO TIMES WHEN I STEP ON THE GAS AND THE RPMS RISE BUT THE CAR DOES NOTHING AT ALL. I WILL PUT IT IN PARK AND THEN DRIVE MULTIPLE TIMES AND THE CAR STILL WONT MOVE. I HAVE HAD TO TURN THE CAR OFF IN THE MIDDLE OF AN INTERSECTION IN ORDER TO GET THE TRANSMISSION TO WORK PROPERLY. WHEN I BROUGHT THESE COMPLAINTS TO HYUNDAI THEY SAID THEY WERE AWARE AND TOLD ME THEY HAD JUST ISSUED A RECALL. SO I BROUGHT MY CAR IN TO HAVE IT FIX. I WAS REALLY EXCITED TO FINALLY HAVE WHAT I PAID FOR. WELL, I WAS EXTREMELY DISAPPOINTED WHEN I PICKED UP THE CAR BECAUSE THE RECALL DID ABSOLUTELY NOTHING. WE ARE ACTUALLY EXPERIENCING THESE PROBLEMS MORE FREQUENTLY. SOME TECHNICIANS AND HYUNDAI MOTORS USA TELL ME THAT I DONT KNOW HOW TO DRIVE A DUAL CLUTCH TRANSMISSION AND SAY THAT I SHOULDNT EXPECT THE CAR TO ACCELERATE WHEN I STEP ON THE GAS. LET ME REPEAT, I SHOULDNT EXPECT THE CAR TO ACCELERATE WHEN I STEP ON THE GAS! THEY ALSO SENT ME A YOUTUBE VIDEO TO TEACH ME HOW TO DRIVE A DUAL CLUTCH TRANSMISSION WHICH I FOUND INSULTING. I KNOW HOW TO DRIVE A CAR! OTHER TECHNICIANS FROM ARAPAHOE HYUNDAI ADMIT THAT THERE IS A MAJOR SAFETY ISSUE WITH THIS CAR AND THEY WOULD NEVER PUT THEIR FAMILY IN ONE. THE NHTSA NEEDS TO INVESTIGATE THIS CAR AND TAKE IT OFF THE ROAD.