2016 Hyundai Tucson

I HAD A HALF DOZEN INCIDENTS WHERE THE DCT EITHER DOES NOT ENGAGE OR ONLY MOVES THE CAR VERY SLOWLY WHICH INDICATES THAT IT IS SLIPPING BADLY. I ALSO HAVE HAD 2 INCIDENTS WHERE THE CAR ACCELERATED AT FIRST AND THEN STOPPED ACCELERATING AS I WAS TRYING TO MAKE A LEFT HAND TURN FROM A STOP SIGN. THE SPEED LIMIT IS 40 MPH THERE AND IT LEFT ME WONDERING WHETHER I WOULD INTO THE RIGHT HAND LANE BEFORE I HAD AN ACCIDENT, I HAVE DRIVEN THIS CAR 1500 MILES ON LOCAL RURAL AND CITY STREETS SINCE I PURCHASED THE CAR IN APRIL 2016. I HAVE HAD THE VEHICLE BACK TO THE DEALER TWICE WITH THE LATEST BEING TOLD THAT HYUNDAI IS WORKING ON A DCT SOFTWARE UPGRADE TO BE AVAILABLE IN 3 TO 6 WEEKS.

WENT TO A HYUNDAI DEALERSHIP TO BUY THE HYUNDAI SANTA FE MODEL. THEY DIDN'T HAVE ONE IN STOCK BUT TOLD ME THAT THE HYUNDAI TUCSON MODEL WAS JUST LIKE THE SANTA FE BUT A SMALLER VERSION. I GOT THE TUCSON VEHICLE AND IN 2 DAYS THE AIR CONDITIONER ONLY BLEW HOT AIR WHILE ON THE HIGHWAY. WHEN I CALLED THE HYUNDAI SERVICE AGENT I WAS TOLD TO ONLY USE THE AIR CONDITIONER ON THE LOWEST FAN. IF I PUT IT ON A HIGHER SETTING IT WILL FREEZE UP AND BLOW ONLY HOT AIR. IT WAS 95 OUT SIDE. LATER I CAME TO A STOP AND WHEN I STEPPED ON THE GAS THE ENGINE REVVED UP BUT THE CAR WOULD NOT GO FORWARD. I LET OFF ON THE GAS AND TRIED AGAIN. THE ENGINE AGAIN REVVED UP FOR ABOUT 6 SECONDS THEN THE CAR LURCHED FORWARD. THE NEXT DAY I HAD PARKED ON A SMALL INCLINE. WHEN I WENT TO LEAVE I: PUT MY FOOT ON THE BRAKE - RELEASED THE PARKING BRAKE - PUT IT INTO DRIVE AND STEPPED ON THE GAS. THE ENGINE REVVED UP BUT DID NOT GO FORWARD, INSTEAD IT ROLLED BACKWARDS ABOUT 6 TO 12 INCHES THEN IT POPPED INTO GEAR AND LURCHED FORWARD. EVERY TIME I DROVE THE CAR I HAD PROBLEMS WITH THAT HYUNDAI TUCSON. I FELT UNSAFE AND WAS WORRIED THAT THERE WOULD BE AN ACCIDENT WITH THE CAR ACTING LIKE IT DID. TOOK THE CAR TO THE DEALERSHIP AND THEY COULD NOT FIND ANYTHING WRONG WITH THE CAR. I LOOKED ON LINE AND FOUND HUNDREDS OF REVIEWS OF THIS VEHICLE ALL STATING THE SAME PROBLEMS I WAS HAVING. SO, I TRADED IN MY 6 DAY OLD TUCSON FOR A SANTA FE - AND I AM VERY HAPPY NOW. THE TUCSON I FELT WAS THE MOST UNSAFE AND UNRELIABLE VEHICLE THAT I HAVE EVER OWNED OR DRIVEN. NO ONE AT THE DEALERSHIP TOLD ME ABOUT THESE KNOWN PROBLEMS AND/OR ISSUES WITH THE DUEL TRANSMISSION SYSTEM. ALL I CAN SAY IS THIS CAR IS A POTENTIAL LIFE THREATENING VEHICLE AND IF HYUNDAI DOES NOT TAKE CARE OF THESE ISSUES THEN THERE IS A HIGH PROBABILITY OF FATALITIES OCCURRING.

I HAVE A 2016 HYUNDAI TUCSON SPORT 1.6 TURBO. IT HAS A DUAL CLUTCH TRANSMISSION. EVERYTIME I PRESS THE ACCELERATOR SLOWLY THE CAR TAKES 5 SECONDS TO START MOVING. WHEN IT DOES MOVE THE TRANSMISSION CHATTERS AND IS NOT SMOOTH. AS I AM SLOWING DOWN , STOP, THEN PROCEED TO GO THE TRANS EITHER DOES NOT ENGAGE OR THERE IS A 5 SECOND DELAY , CHATTERS , AND THEN TAKES OFF. IT HAPPENS EVERY TIME I DRIVE THE CAR AND MY WIFE IS AFRAID TO DRIVE IT. I AFRAID TO DRIVE IT BECAUSE I THINK IT IS GOING TO GET STUCK IN THE MIDDLE OF THE ROAD WHEN I AM TURING. WHICH IT HAS DONE AT LEAST 10 + TIMES. I ALMOST GOT HIT 6 TIMES. IF YOU LOOK ON HYUNDAI FORUMS AND YOUTUBE IT IS A WIDESPREAD COMPLAINT. I HAVE CALLED HYUNDAI ABOUT THE PROBLEM AND THEY DO NOT HAVE A FIX. IT IS GOING INTO THE DEALERSHIP THIS THURSDAY 7/28/16. I HAVE OVER 25 YEARS EXPERIENCE IN THE AUTOMOTIVE INDUSTRY, AND HAVE 15 YRS DEALERSHIP EXPERIENCE.

TRANSMISSION FAILS TO ENGAGE. IT HAPPENED THE FIRST TIME RIGHT IN THE MORNING FROM MY DRIVEWAY. PUT THE CAR IN DRIVE AND CAR WAS INCHING FORWARD WHILE GIVING IT PLENTY OF GAS/RPMS. CAR FINALLY WENT INTO GEAR AND STARTED TO MOVE AND WAS DRIVING NORMAL FOR THE REST OF THE DAY. THOUGHT NOTHING OF IT SINCE IT ONLY HAPPENED ONCE. THEN ABOUT 3 WEEKS LATER, STOPPED AT RED LIGHT, ONCE IT TURNED GREEN I STEPPED ON THE GAS AND THE SAME THING, INCHING FORWARD, HIGH RPMS, FINALLY TOOK GEAR AFTER ABOUT 30 SECONDS AND MANY UPSET PEOPLE BEHIND ME. THIS BRING ME TO YESTERDAY, STOPPED AT A STOP SIGN TO CROSS A BUSY NON-STOPPING CROSS TRAFFIC, WAITING TO CROSS THE STREET, FOUND AN OPENING AND STEPPED ON THE GAS EXPECTING THE CAR TO MAKE IT THROUGH THE INTERSECTION. I HAD PLENTY OF TIME TO MOVE THROUGH, BUT SUDDENLY MY CAR JUST DECIDED TO NOT MOVE WHILE STUCK RIGHT IN THE MIDDLE OF THE STREET. ONCOMING CAR HAD TO SWERVE AND NEARLY HIT MY HOOD. FINALLY CAR STARTED TO MOVE TO BARELY MAKE IT OUT OF THE WAY FOR THE 2ND ONCOMING CAR, SCARY STUFF. TOOK IT TO THE DEALERSHIP FOR SERVICE AND TOLD THEM ABOUT MY 2 INCIDENTS AND WAS TOLD THIS WAS "NORMAL FOR THE TURBO". ALSO, I NOTICED THAT WHEN I DRIVE UP AN INCLINE (SAY A PARKING GARAGE) WHEN I GET TO THE TOP AND LEVEL OUT, MY CAR GETS A HUGE RUSH OF RPMS AND IM NOT EVEN STEPPING ON THE GAS. NOT SURE IF THIS IS AT ALL RELATED, BUT JUST ASSUMING THAT IT IS PART OF THE BIGGER PROBLEM WITH THE TRANSMISSION. CAR IS 2016 TUCSON, LIMITED, ULTIMATE PACKAGE, AWD I DON'T FEEL SAFE IN THIS CAR AT ALL. I HOPE THERE IS A FIX FOR THIS SOON.

ON 4 SEPARATE OCCASIONS MY CAR WOULD NOT ACCELERATE FROM A STOP. THE FIRST TIME IT WAS AFTER DRIVING THE VEHICLE FOR OVER 20 MILES (SO WARMED UP), STOPPED AT TRAFFIC LIGHT, TOOK MY FOOT OFF THE BREAK AND TRIED TO ACCELERATE, AND THE CAR WOULD NOT ENGAGE, I WAS IN ECO MODE AT THE TIME, I SHIFTED IT TO MANUAL AND APPLY THE GAS NOTHING, SHIFTED TO SPORT STILL NOTHING, FINALLY TURNED OFF CAR WAITED, TURNED CAR BACK ON (WHILE TRAFFIC PILING UP) AND FINALLY SLOWLY STARTED TO MOVE. I HAD A SCHEDULED APPOINTMENT WITH MY DEALERSHIP (AS I HAD LESS THAN 5000 MILES ON IT), AND TOLD THEM THE PROBLEM, THEY SAID NEVER HEARD THAT BEFORE (WHICH I COME TO FIND WAS NOT A TRUE STATEMENT). THEY SAID UNLESS THEY CAN REPLICATE IT OR THE ENGINE TRIGGERS THE ALARM NOTHING THEY CAN DO. CAR CONTINUED TO ACT UP, LAST TIME WAS AFTER REMOTE STARTING IT AND TRIED TO LEAVE THE PARKING LOT, WOULD NOT ENGAGE. CALLED THE DEALERSHIP AGAIN AND THEY ADVISED STILL NEVER HEARD OF THIS BEING AN ISSUE, AND UNLESS IT TRIGGERS A WARNING NOTHING THEY CAN DO. UPON COMMUNICATION WITH OTHER OWNERS WHO ARE EXPERIENCING THE SAME ISSUE, I CALLED THE NATIONAL OFFICE TO LOG COMPLAINT, THEY TOLD ME TO TAKE MY CAR IN, AS THIS IS KNOWN ISSUE AND HOPEFULLY WILL BE ABLE TO FIX IT, THAT WAS 2 WEEKS AGO AND HAVEN'T HEARD ANYTHING SINCE. I TURNED IT IN BECAUSE IT IS A SAFETY ISSUE NOT KNOWING WHEN THE CAR WILL NOT ENGAGE WHEN PRESSING ON THE GAS. CONCERNED FOR MY SAFETY AND MY PASSENGERS SAFETY.

HAVE HAD FOUR INSTANCES WHERE THE VEHICLE ENCOUNTERS AN ISSUE WITH MOVING FORWARD AFTER COMING TO A STOP. FIRST INSTANCE AT A STOP LIGHT, WAS UNABLE TO MOVE FORWARD AT ALL. ENGINE WOULD REV WHEN APPLYING GAS, BUT THERE WAS NO FORWARD MOVEMENT AT ALL. VEHICLE WAS NOT PLACED INTO PARK, OR HAD BRAKE ENGAGED. AFTER A FEW MINUTES OF "PLAYING" WITH GEAR SHIFT, WAS ABLE TO MOVE FORWARD AGAIN. THREE OTHER INSTANCES, AFTER COMING TO A STOP, VEHICLE WOULD ONLY CREEP FORWARD AT SLOW SPEED FOR A FEW MOMENTS EVEN IF FULLY "STEPPING ON THE GAS". IN THESE INSTANCES I NOTICED THAT THE ENGINE WAS STUCK REVVING HIGH (WAS AUDIBLE WHILE AT STOP) AND AFTER DRIVING SLOW FOR A FEW MINUTES IT SORTED ITSELF OUT. THE ENGINE STOPPED BEING STUCK AT HIGH RPMS AND THE VEHICLE REGAINED ITS ABILITY TO DRIVE FORWARD WITH USUAL HANDLING. HAVE TAKEN IT TWICE TO DEALERSHIP WHILE MENTIONING THIS ISSUE, WAS TOLD THAT UNLESS THERE WAS AN ERROR MESSAGE OR IF IT COULD BE DUPLICATED BY THEIR TECH, NOTHING COULD REALLY BE DONE. FOURTH AND MOST RECENT ISSUE, WAS IN A DRIVE THROUGH, AND THE ISSUE CAME ABOUT UPON EXITING. ENGINE WAS REVVING HIGH FROM A COMPLETE STOP, BUT WOULD ONLY CREEP FORWARD WHEN APPLYING GAS. AFTER DRIVING SLOW COMING OUT OF THE PARKING LOT FOR A FEW MOMENTS, THE ISSUE "SORTED ITSELF OUT." ENGINE RPMS DROPPED AND ACCELERATION RETURNED TO NORMAL.

WE ARE NOTICING A MAJOR PROBLEM WITH TRANSMISSION. RANDOMLY AT RED LIGHTS AFTER WE STOP...ONCE THE GREEN LIGHT APPEARS AND WE PRESS DOWN ON THE PEDAL TO ACCELERATE...THE CAR DOES NOT GO ANYWHERE...THE ENGINE JUST KEEPS REVING. IT'S STARTING TO BE MORE FREQUENT. THIS ALMOST CAUSED US AN ACCIDENT OVER TEN TIMES NOW. WE DO NOT FEEL SAFE BEHIND THE CAR ANYMORE AND CONSIDERING TRADING IT IN ALREADY.

JUST AS MANY OTHERS HAVE REPORTED ON THREE OCCASIONS I HAVE NOT HAD MOVEMENT TO THE WHEELS WHEN IN DRIVE. IT FEELS AS THOUGH YOU ARE IN NEUTRAL AND HITTING THE GAS. LUCKING TWO OF THE TIMES THIS OCCURRED WHILE LEAVING MY GARAGE, THE OTHER TIME WAS WHILE AT A RED LIGHT THAT TURNED GREEN. THE CAR WOULD NOT MOVE. IT IS AN ACCIDENT WAITING TO HAPPEN, I AM VERY SCARED TO DRIVE IT. IT IS NOW IN THE SHOP FOR A SECOND TIME. HOWEVER, THEY CAN'T REPRODUCE THE PROBLEM AND NOTHING SHOWS UP ON THE VEHICLES COMPUTER. I'M NERVOUS THEY ARE GOING TO WANT ME TO TAKE IT BACK WHEN IT IS SO UNSAFE TO DRIVE. THIS STARTED HAPPENING AROUND THE 6,000 MILES MARK.

UPDATE TO COMPLAINT 10876205... THE DAY AFTER I POSTED THE COMPLAINT, I WAS TAKING A LEFT HAND TURN PULLING AWAY FROM A STOP SIGN, IT SLOWLY SLIPPED INTO 1ST GEAR AND AS THERE WAS A CAR COMING CROSSWAYS RAPIDLY, I STEPPED ON THE GAS PEDAL A LITTLE MORE, THE ENGINE REVVED UP ~ 4000 RPM IN 2ND GEAR BUT WASN'T MOVING ANY FASTER, JERKED INTO 3RD, WAS ALMOST HIT. I TOOK MY TUCSON BACK TO THE DEALERSHIP THE NEXT DAY (06/24/16) AND THEY STILL HAVE IT (06/28/16). IS ANYONE GOING TO STEP IN BEFORE SOMEONE GETS KILLED?