2016 Hyundai Tucson

I HAVE A 2016 HYUNDAI TUCSON AND EXPERIENCING TRANSMISSION PROBLEMS OF SLOW START AFTER A ROLLING KIND OF STOP/GO SITUATION.IT GOT REALLY BAD AND STARTED SCREECHING WHEN IN A STOP/GO SITUATION OR FROM A STOP. MULTIPLE VISITS TO DEALERSHIPS AND ALL THEY CAN SAY THAT THIS IS A COMMON PROBLEM WITH THIS MODEL AND THERE IS NO FIX. SIMPLE RESEARCH AND I FOUND MANY OTHERS WITH THE SAME ISSUE. IN FACT HYUNDAI ACKNOWLEDGE THE ISSUE AND RELEASED A SOFTWARE PATCH BUT HAS NOT FIXED THE ISSUES. IT IS VERY DANGEROUS TO DRIVE THE CAR AS IT DOES NOT MOVE FORWARD WHILE PRESSING ON GAS.

WHEN CHANGING THE CAR FROM REVERSE TO DRIVE IT BUCKS/SHUDDERS (NOT EVERY TIME, BUT FREQUENTLY ENOUGH TO BE CONCERNING). WHEN FIRST PUT INTO DRIVE AFTER SITTING ALL DAY IT'LL BOOST FORWARD AND SHUDDER AND CONTINUE TO DO THAT IF YOU ROLL ALONG AT SLOW SPEEDS. SOMETIME IF YOU ARE TURNING AND PRESS THE GAS IT WILL EITHER NOT MOVE QUICKLY ENOUGH OR SUDDENLY BOOST FORWARD. DEALER HAS RESET BOOST SENSOR, REPLACED BOOST SENSOR, AND REPLACED TERMINAL BOOST SENSOR PLUGS INTO. I'M STILL EXPERIENCING THIS ISSUE.

FIRST I'LL START WITH HYUNDAI'S COMMITMENT. 'ALL OF US AT HYUNDAI ARE WORKING TO DELIVER EXCEPTIONAL CUSTOMER SERVICE AND COMPLETE OWNER SATISFACTION. WHILE WE TAKE PRIDE IN OUR BRAND AND ARE COMMITTED TO ALWAYS IMPROVING VEHICLE QUALITY, TECHNOLOGY, AND SERVICE, WE UNDERSTAND THAT SOMETIMES PROBLEMS CAN ARISE. IF THEY DO, WE WANT TO BE THE FIRST TO HELP. IF YOU'VE HAD UNSATISFACTORY SERVICE, HAVE CONCERNS ABOUT YOUR WARRANTY, NEED TO ISSUE A COMPLAINT ABOUT YOUR VEHICLE, OR HAVE RECEIVED A SOLICITATION LETTER FROM A LEMON LAW ATTORNEY, PLEASE LET US KNOW. WHILE YOU MAY HAVE CONSIDERED CONTACTING THE BETTER BUSINESS BUREAU (BBB), LEMON LAW ATTORNEYS OR YOUR STATE'S ATTORNEY GENERAL, OUR CUSTOMER CARE DEPARTMENT IS HERE TO ADDRESS ANY CONCERN YOU MIGHT HAVE'NO ISSUE IS TOO BIG OR TOO SMALL. OUR GOAL IS TO GIVE YOU ONE-ON-ONE, PERSONALIZED SERVICE AND PROVIDE YOU WITH THE BEST POSSIBLE SOLUTION IN THE SHORTEST AMOUNT OF TIME. THAT'S OUR COMMITMENT TO YOU.' MY TRUCK CONTINUALLY STALL & STOP IN TRAFFIC IT MAKES A LOUD KNOCKING, TICKING HISSING SOUND WHILE DRIVING. FAULTY FUEL PUMP AND FUEL INJECTORS CAUSING UNBEARABLE BURNING SMELL. IT ROLLED BACKWARDS WHILE AT A TRAFFIC LIGHT. ENGINE FAILED AND THE CAR STAYED IN THE SHOP FROM 6/11/18 TO 9/4/18 AND RETURNED ON 9/6/18 THEN RELEASED ON 9/18/18 AND RETURNED ON 9/18/18. *JS

I HAVE OWNED A 2016 HYUNDAI TUCSON FOR 2.5 YEARS. IN THAT TIME IT HAS BEEN IN FOR SEVERAL ISSUES THAT CAN NOT BE DUPLICATED WHEN AT THE SERVICE CENTER AND DEEMED "WORKING FINE, NO CODES PRESENT AT THIS TIME". MY ISSUES HAVE INCLUDED LOSS OF TRANSMISSION CONTROL AFTER A STOP (SOFTWARE UPDATE FIXED), INTERMITTENT HEADLAMP THAT WON'T TURN ON, THE MEDIA DISPLAYING "BATTERY DISCHARGE WARNING" WHILE CAR WAS RUNNING AND IN MOTION (HEADLAMP REPLACED AFTER SEVERAL TIMES TAKING TO THE DEALERSHIP AND I WAS LUCKY ENOUGH TO HAVE THE WARNING LIGHT GO ON WHILE THE TECHNICIAN WAS THERE). NOW THE COMPUTER/DASH BOARD IS RESTARTING ITSELF AT 45 MPH . THIS HAS OCCURRED TWO TIMES. THE DASH BOARD WENT DARK FOR 1 SECOND AND THEN STARTED BACK UP THROUGH IS STARTUP SEQUENCE. DURING THIS TIME, THE ENGINE IS STILL RUNNING BUT I HAVE NO CONTROL OVER THE TRANSMISSION. IF YOU PUSH ON THE GAS PEDAL IT WILL INCREASE RPMS BUT NOT ACCELERATE. DURING THIS TIME IT IS NECESSARY TO PULL OVER AND TURN THE CAR OFF AND THEN BACK ON. AGAIN, NO CODES THROWN AND NOT REPRODUCIBLE AT THE SERVICE CENTER. THE SERVICE CENTER FOUND THAT THE POSITIVE BATTERY TERMINAL WAS NOT COMPLETELY TIGHT AND THOUGHT MAYBE THIS CAUSED THE ISSUE. I AM FRUSTRATED THAT SOMETHING THAT COULD HAPPEN EASILY AS THIS DOESN'T SHOW UP AS AN ERROR SINCE IT CAUSED A UNSAFE DRIVING ENVIRONMENT. 24 HOURS AGO, WHILE TRYING TO MAKE A LEFT HAND TURN AT A BUSY STREET THE CAR STARTED FORWARD WHEN GAS PEDAL PRESSED BUT THEN STOPPED MOVING FORWARD ONLY TO LURCH FORWARD AFTER A SECOND AND PICK UP SPEED. I KNOW THAT IF I TAKE IT IN FOR THIS IT WILL BE THE SAME STORY: "WE FOUND NOTHING WRONG. NO CODES THROWN, BRING IT BACK IF IT HAPPENS AGAIN." THIS CAR IS NOT SAFE TO DRIVE AND THE MANUFACTURE WILL NOT BUY IT BACK SINCE THERE WAS NO DEFECT FOUND...

THE ENGINE OIL PRESSURE WARNING LIGHT TURNED ON WITHOUT ANY AUGURIES WHILE DRIVING ON A HIGHWAY. WE PULLED OVER THE CAR AS SOON AS POSSIBLE, BUT THE CAR COULD NOT BE STARTED AGAIN AFTER WE TURNED OFF THE ENGINE. WE HAD THE CAR TOWED TO A HYUNDAI DEALERSHIP, AND THEN WE WERE TOLD THE ENGINE WAS SEIZED AND NEEDED TO BE REPLACED. WHEN WE ASKED HOW IT HAPPENED, THEY TOLD US THAT OUR ENGINE OIL PLUG WAS MISSING, SO ALL THE ENGINE OIL WAS DRAINED OUT. THEY CHECKED OUR MAINTENANCE RECORD, AND FOUND THAT WE HAD AN OIL CHANGE THREE MONTHS BACK AT ANOTHER HYUNDAI DEALERSHIP. WE WERE TOLD THAT IT COULD BE POSSIBLE THAT THE ENGINE OIL PLUG WAS NOT PROPERLY INSTALLED DURING LAST MAINTENANCE SERVICE, BUT THEY WERE NOT SURE ABOUT IT, AFTER ALL IT HAD BEEN 3 MONTHS NOT 30 MINUTES SINCE THEN. WE WERE NEVER GIVEN A SURE REASON FOR WHAT HAPPENED TO THE CAR, BUT THE ENGINE REPLACEMENT WAS TAKEN CARE OF BY HYUNDAI WARRANTY. PERSONALLY I DON'T THINK THE 'MAINTENANCE MISTAKE' HYPOTHESIS MAKE SENSE. WE DID NOT DRIVE THIS CAR DAILY, MAXIMUM AVERAGE USAGE WAS ABOUT WEEKLY, BUT LONG DISTANCE MOST TIMES. IF THE PLUG WAS LOOSE DUE TO THE MAINTENANCE, WE SHOULD HAVE A PROBLEM SOONER UNLESS THE OIL DOESN'T DRAIN WHEN A CAR IS PARKED. IN ADDITION, IT COULD NOT BE SOMEONE LOOSE THE PLUG AT A PARKING LOT ON PURPOSE EITHER. BECAUSE WHEN WE DROVE THE CAR OUT, WE DID NOT NOTICE ANY OIL TRACE ON THE GROUND, AND WE HAD BEEN CONTINUOUSLY DRIVING THIS CAR FOR ABOUT 2 HOURS BEFORE THE ENGINE FAILURE HAPPENED. THE MOST POSSIBLE REASON THAT I COULD THINK OF IS THE ENGINE WAS DEFECTIVE. I AM HOPING THIS ISSUE CAN BE BROUGHT INTO A FORMAL INVESTIGATION, BECAUSE IT COULD LEAD TO VERY SERIOUS CONSEQUENCES.

WHEN ACCELERATING I STEP ON THE GAS AND THE CAR BARELY MOVES FORWARD AND THEN YOU CAN FEEL THE TRANSMISSION DISENGAGE WHILE THE RPMS CONTINUE TO RISE BUT AT THIS POINT YOU ARE STUCK IN THE MIDDLE OF AN INTERSECTION WITH NO POWER, IM SURE YOU CAN IMAGINE THE SAFETY CONCERNS WITH THIS. THEN, SOMETIMES 2 SECONDS, SOMETIMES 5-10 SECONDS LATER THE TRANSMISSION ENGAGES AND THE CAR LAUNCHES FORWARD DUE TO THE HIGH RPMS. IM SURE THIS ISNT GOOD FOR THE TRANSMISSION AND IT IS EASY TO LOSE CONTROL OF A CAR LAUNCHING IN THIS MANNER. WE HAVE HAD NUMEROUS CLOSE CALLS ON THE ROAD. THERE ARE ALSO TIMES WHEN I STEP ON THE GAS AND THE RPMS RISE BUT THE CAR DOES NOTHING AT ALL. I WILL PUT IT IN PARK AND THEN DRIVE MULTIPLE TIMES AND THE CAR STILL WONT MOVE. I HAVE HAD TO TURN THE CAR OFF IN THE MIDDLE OF AN INTERSECTION IN ORDER TO GET THE TRANSMISSION TO WORK PROPERLY. WHEN I BROUGHT THESE COMPLAINTS TO HYUNDAI THEY SAID THEY WERE AWARE AND TOLD ME THEY HAD JUST ISSUED A RECALL. SO I BROUGHT MY CAR IN TO HAVE IT FIX. I WAS REALLY EXCITED TO FINALLY HAVE WHAT I PAID FOR. WELL, I WAS EXTREMELY DISAPPOINTED WHEN I PICKED UP THE CAR BECAUSE THE RECALL DID ABSOLUTELY NOTHING. WE ARE ACTUALLY EXPERIENCING THESE PROBLEMS MORE FREQUENTLY. SOME TECHNICIANS AND HYUNDAI MOTORS USA TELL ME THAT I DONT KNOW HOW TO DRIVE A DUAL CLUTCH TRANSMISSION AND SAY THAT I SHOULDNT EXPECT THE CAR TO ACCELERATE WHEN I STEP ON THE GAS. LET ME REPEAT, I SHOULDNT EXPECT THE CAR TO ACCELERATE WHEN I STEP ON THE GAS! THEY ALSO SENT ME A YOUTUBE VIDEO TO TEACH ME HOW TO DRIVE A DUAL CLUTCH TRANSMISSION WHICH I FOUND INSULTING. I KNOW HOW TO DRIVE A CAR! OTHER TECHNICIANS FROM ARAPAHOE HYUNDAI ADMIT THAT THERE IS A MAJOR SAFETY ISSUE WITH THIS CAR AND THEY WOULD NEVER PUT THEIR FAMILY IN ONE. THE NHTSA NEEDS TO INVESTIGATE THIS CAR AND TAKE IT OFF THE ROAD.

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD NOT PROPERLY ACCELERATE AND THE ENGINE STALLED. THE VEHICLE WAS TOWED TO THE DEALER (LAFONTAINE HYUNDAI IN DEARBORN, MI) WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.

THIS SUV STUTTERS AND HESITATES ON ACCELERATION. AT A STOP ENTERING TRAFFIC LANES VERY UNSAFE WHILE IDLING WILL STUMBLE AND SHAKE. RPMS WILL RAMP UP WITH NO TRANSMISSION ENGAGEMENT. THIS IS OUR 3RD TRANSMISSION I DON'T THINK HYUNDAI HAS A FIX FOR THIS TRANSMISSION PROBLEM. CAR WAS $35000 WHAT HAPPENS WHEN WARRANTY EXPIRES? UNSAFE. UNACCEPTABLE MULTIPLE SIMILAR COMPLAINTS ABOUT THIS MODEL AND ITS TRANSMISSION ONLINE HYUNDAI OFFERS NO LONG TERM SOLUTION

MY CAR HAS DIFFICULTY ACCELERATING (7X), INABILITY TO REVERSE (2X), AND A TRANSMISSION ERROR THAT LIMITS MY SPEED (2X). TROUBLE ACCELERATING IS PRESENT IN ALL CASES. I BOUGHT THE CAR NEW IN OCTOBER 2015, AND A RECALL ON THE DUAL CLUTCH TRANSMISSION (DCT) WAS DONE IN FEBRUARY 2016. THE RECALL WAS TO FIX A KNOWN PROBLEM OF THE CAR'S INABILITY TO ACCELERATE AFTER REPEATEDLY PRESSING AND RELEASING THE ACCELERATOR. THE PROBLEMS STARTED IN MAY 2016 AFTER THE SOFTWARE UPDATE. I TOOK MY CAR TO HYUNDAI AND WAS TOLD IT WAS A NORMAL OPERATION OF DCT. IN DECEMBER 2016, THE SECOND PART OF THE DCT SOFTWARE UPDATE WAS DONE. ONCE THE WARMER WEATHER CAME, MY CAR HAD THE SAME ISSUES IN APRIL 2017, JUNE 2017 (TAKEN TO DEALER, UPDATE), SEPTEMBER 2017, THREE TIMES IN OCTOBER 2017 (TAKEN TO DEALER, NORMAL), AND TWICE IN MAY 2018. ALL OCCURRENCES WERE IN WARM WEATHER (77 DEGREES TO 82 DEGREES) AFTER THE CAR HAD BEEN SITTING OUTSIDE ALL DAY. PRIOR TO OCTOBER, ALL INCIDENCES WERE TROUBLE ACCELERATING AFTER STOPPING IN TRAFFIC ON THE HIGHWAY. HOWEVER, ONE INCIDENT IN OCTOBER IS ALSO WHEN MY CAR WOULDN'T REVERSE, AND THE OTHER HAD A TRANSMISSION ERROR THAT WOULD NOT ALLOW ME PAST 51MPH. FOR THE SECOND OCCURRENCE IN MAY, THE CAR WAS DRIVEN FOR ABOUT TWO MILES, STOPPED AT A STORE PARKING LOT WITH THE AC RUNNING FOR ABOUT FIVE MINUTES, THEN HAD DIFFICULTY ACCELERATING, THE TRANSMISSION ERROR APPEARED AGAIN AT 32MPH LIMITING MY SPEED, AND I COULD NOT REVERSE. I CALLED THE DEALERSHIP AND DROVE THE CAR TO THEM. THE MECHANIC BELIEVED MY ISSUE AND DID NOT WANT TO DRIVE IT. MY CAR HAS BEEN INTO THE DEALER FIVE TIMES, AND I WAS JUST TOLD THAT MY CAR IS ACTING NORMALLY. THEY ARE READY TO RELEASE THE CAR TO ME; HOWEVER, I HAVE STRESSED THE SAFETY ISSUE AND REFUSE TO TAKE THE CAR BACK. THIS CAR IS NOT RELIABLE AND COULD CAUSE AN ACCIDENT WITH INJURY OR DEATH. I FILED A COMPLAINT WITH HYUNDAI CORPORATE.