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2016 Hyundai Tucson

Owner reports · Recalls · Investigations

More warning signs than most Tucson years

Owner complaints for the 2016 Hyundai Tucson are substantially higher than the model-year median of 180.5.

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When problems were reported

Mileage at the reported incident

832 reports with mileage · 785 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 516 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 423 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Structure. Review the 227 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

14 crash reports24 fire reports6 injury reports

Engine complaints

423 reports
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Mileage unknown · Feb 16, 2021
EngineService Brakes

THE RECALL INFORMATION SAID THAT FOR MY MODEL YEAR OF VEHICLE THE SERVICE PROCEDURE HASN'T BEEN DEVELOPED YET. THE RECALL WAS IN EARLY SEPT.; IT'S NOW ALMOST THE END OF FEBRUARY. WHAT IS A REASONABLE AMOUNT OF TIME? YOU SAID IF THEY DON'T RESOLVE IT IN A REASONABLE AMOUNT OF TIME TO FILE A COMPLAINT.

NHTSA ODI #11396443

Mileage unknown · Feb 6, 2021
Electrical SystemEngineService Brakes

THIS MODEL HAS A RECALL FOR ITS ABS SYSTEM DUE YO ENGINE FIRES THE VEHICLE HAS BEEN TAKEN TO THE DEAKER AND WE HAVE BEEN TOLD THERE IS NO RESOLVE FOR THIS ISSUE YET HYUNDAI ISSUED A RECALL AND THE ONLY WAY WE FOYND OUT WAS TO GO ONLINE AND LOOK IT UP NOW THEY SAY THEY WANT US TO DRIVE THIS VEHICLE WITH THE RECALL ISSUE UNTIL H…

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THIS MODEL HAS A RECALL FOR ITS ABS SYSTEM DUE YO ENGINE FIRES THE VEHICLE HAS BEEN TAKEN TO THE DEAKER AND WE HAVE BEEN TOLD THERE IS NO RESOLVE FOR THIS ISSUE YET HYUNDAI ISSUED A RECALL AND THE ONLY WAY WE FOYND OUT WAS TO GO ONLINE AND LOOK IT UP NOW THEY SAY THEY WANT US TO DRIVE THIS VEHICLE WITH THE RECALL ISSUE UNTIL HYUNDAI FIGURES OUT YHE ISSUE THIS IS ABSOLUTELY UNACCEPTABLE OUR SAFETY IS FAR MORE IMPORT WE ARE BOTH DISABLED AND NEED A RELIABLE VEHICLE TO GET TO DR. APPOINTMENTS PLEASE HELP TO RESOLVE SAID ISSUE THANK YOU THE BATTLES

NHTSA ODI #11395022

65,000 miles · Feb 2, 2021
Engine

ON REGULAR OIL CHANGE THE MECHANIC - TECHNICIAN SHOP COMMENTED TO ME ON 11/15/2020 THAT THE HYUNDAI TUCSON 2016 4FWD WAS 2 BOTTLE OF OIL LOW. THE MECHANICS INSPECTED FOR ANY LEAKS. THEY TOLD ME THAT COME BACK TWO WEEKS FOR FREE REFILLED THE OIL AGAIN. ON DECEMBER 20, 2020 AND JANUARY 20,2021. ON THE NEXT OIL REPLACEMENT, THE SA…

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ON REGULAR OIL CHANGE THE MECHANIC - TECHNICIAN SHOP COMMENTED TO ME ON 11/15/2020 THAT THE HYUNDAI TUCSON 2016 4FWD WAS 2 BOTTLE OF OIL LOW. THE MECHANICS INSPECTED FOR ANY LEAKS. THEY TOLD ME THAT COME BACK TWO WEEKS FOR FREE REFILLED THE OIL AGAIN. ON DECEMBER 20, 2020 AND JANUARY 20,2021. ON THE NEXT OIL REPLACEMENT, THE SAME SHOP INDICATED THAT THE ENGINE FOR SURE OF MY HYUNDAI TUCSON 2016 4DFWD WAS BURNING OIL, FOR CONCERN THAT THEY THINK IN POTENTIAL FUTURE I WILL NEED TO REMPLACE GASKET OR HEAD GASKET BECAUSE THE QUANTITY OF OIL IS CURRENTLY BURNT. I WANT TO MAKE SURE THAT THE VEHICLE IS BEEN MAINTAINED WELL AND INSPECTED EVERY MILES ACCORDING TO THE HYUNDAI RECOMMENDATION. PLEASE DON'T HESITATE TO CONTACT ME AND HELP ME OUT FOR THIS SOLUTION AND POTENTIAL HUNDREDS PEOPLE OUT THERE DUE TO IS NOT ANY RECALL BAN FOR THIS TYPE OF VEHICLE YET.

NHTSA ODI #11394268

71,000 miles · Jan 30, 2021
Engine

TRAVELLED ABOUT ABOUT 150 MILES.OUT OF THE BLUECAR BEGAN LOSING ACCELERATION WITHOUT WARNING , WHILE GOING UPHILL ON A MOUNTAIN PASS. AS PEDAL WAS PRESSED TO THE FLOOR. WAS ABLE TO PULL OFF HIGHWAY ENOUGH TO BE OUT OF LANE OF TRAFFIC, NOTICED SMOKE COMING FROM THE ENGINE. TURNED THE VEHICLE OFF, WOULD NOT RESTART. VEHICLE G…

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TRAVELLED ABOUT ABOUT 150 MILES.OUT OF THE BLUECAR BEGAN LOSING ACCELERATION WITHOUT WARNING , WHILE GOING UPHILL ON A MOUNTAIN PASS. AS PEDAL WAS PRESSED TO THE FLOOR. WAS ABLE TO PULL OFF HIGHWAY ENOUGH TO BE OUT OF LANE OF TRAFFIC, NOTICED SMOKE COMING FROM THE ENGINE. TURNED THE VEHICLE OFF, WOULD NOT RESTART. VEHICLE GAVE NO WARNING- NO ENGINE WARNING LIGHTS. CAR HAD BEEN MAINTAINED. MECHENIC REPORTS ENGINE IS INOPERABLE. SIMILAR TO ALL REPORTS OF ENGINE FAILURE IN 2011 TO 2018 THETA ENGINE.

NHTSA ODI #11390739

85,000 miles · Jan 19, 2021
Electrical SystemEngine

OUR VEHICLE HAS STARTED USING A LOT OF OIL AROUND 80,000. WE NOW NEED TO ADD A QUART OF OIL ABOUT EVERY 1000 MILES. THE FRONT DRIVER'S SIDE WINDOW SWITCH WILL OCCASIONALLY NOT WORK. WE HAD THE REAR PASSENGER DOOR LOCK REPLACED BECAUSE IF STOPPED WORKING.

NHTSA ODI #11388891

99,282 miles · Jan 17, 2021
Electrical SystemEngineStructure

THE INCIDENT OCCURRED TO ME WHILE I WAS 7 HOURS FROM HOME. I WAS STOPPED AT A STOP SIGN ON A CURVE IN THE ROAD. WHEN CLEAR, I ACCELERATED AND AS I TURNED AND MERGED INTO THE ROAD, THE CAR STARTED MAKING A LOUD KNOCKING NOISE AND LOST POWER AS I WAS GOING UP HILL. RIGHT BEFORE I LOST ALL POWER, THE OIL LIGHT FLASHED BRIEFLY AND …

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THE INCIDENT OCCURRED TO ME WHILE I WAS 7 HOURS FROM HOME. I WAS STOPPED AT A STOP SIGN ON A CURVE IN THE ROAD. WHEN CLEAR, I ACCELERATED AND AS I TURNED AND MERGED INTO THE ROAD, THE CAR STARTED MAKING A LOUD KNOCKING NOISE AND LOST POWER AS I WAS GOING UP HILL. RIGHT BEFORE I LOST ALL POWER, THE OIL LIGHT FLASHED BRIEFLY AND THE ENGINE LIGHT CAME ON. I RESTARTED THE CAR AND AGAIN HEARD A LOUD KNOCKING NOISE BUT WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD. AS SOON AS I SLOWED AND STOPPED IT DIED AGAIN. I ENDED UP GETTING TOWED TO THE HYUNDAI DEALER. THE NEXT DAY I CALLED AND THEY LET ME KNOW I HAD "THROWN A ROD AND HAD BEARING DAMAGE". THEY SAID I NEED A NEW ENGINE AND QUOTED ME $12,800. I HAVE PROVIDED ALL SERVICE RECORDS TO THEM WHICH PROVE THAT I HAVE MAINTAINED THE VEHICLE WITH OIL CHANGES AND MAJOR SERVICES DONE AT HYUNDAI AS WELL AS VALVOLINE. THEIR INITIAL OFFER TO ME WAS THEY WOULD COVER 50% OF THE REPAIR. MY SERVICE ADVISOR COUNTERED THEM WITH 90% AND THEIR FINAL OFFER WAS TO COVER 60% AND NO RENTAL - EVEN BEING 7 HOURS FROM HOME. BEFORE THIS INCIDENT OCCURRED, I HAVE NOT BEEN ABLE TO OPEN MY REAR PASSENGER DOOR IN MONTHS DUE TO NEEDING A NEW ACTUATOR. I ALSO LET THEM KNOW THAT I BELIEVED THERE WAS ELECTRICAL ISSUES BECAUSE MY TAIL LIGHT WAS ALWAYS GOING OUT EVEN AFTER BEING REPLACED. I WAS DISMISSED AND TOLD THAT I HAD A FAULTY BULB. SAME DAY AFTER GETTING REPLACED, I WAS AGAIN GETTING THAT "CHECK BRAKE LIGHT" MESSAGE. I BELIEVE THERE IS A RECALL THAT I DO NOT QUALIFY FOR FOR THIS ISSUE. AFTER MUCH RESEARCH, I HAVE FOUND ENGINE FAILURE IS A MAJOR PROBLEM WITH HYUNDAI WITH MANY PEOPLE ON THEIR 2ND AND 3RD ENGINES, INCLUDING 2 PEOPLE IN MY OWN FAMILY. I AM EXTREMELY DISAPPOINTED IN THE WAY HYUNDAI IS HANDLING THIS SITUATION AND I WILL NO LONGER BE A HYUNDAI CUSTOMER. PLEASE LET ME KNOW IF I CAN PROVIDE ANY FURTHER INFORMATION. THANK YOU!

NHTSA ODI #11388610

73,000 miles · Jan 12, 2021
EnginePower Train

WAS DRIVING ON THE HIGHWAY GOING APPROXIMATELY 70 MPH AND ALL OF A SUDDEN I HEAR A LOUD RATTLING NOISE AND LIGHTS ON THE DASH SHOW UP CAR STARTS SMOKING AND LOSES POWER I WAS UNABLE TO START THE CAR AFTER THAT AND HAD TO WAIT ON THE SIDE OFF A BUSY HIGHWAY FOR 3 HOURS WAITING ON A TOW TRUCK.. FAST FORWARD TO THE MECHANIC AND TH…

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WAS DRIVING ON THE HIGHWAY GOING APPROXIMATELY 70 MPH AND ALL OF A SUDDEN I HEAR A LOUD RATTLING NOISE AND LIGHTS ON THE DASH SHOW UP CAR STARTS SMOKING AND LOSES POWER I WAS UNABLE TO START THE CAR AFTER THAT AND HAD TO WAIT ON THE SIDE OFF A BUSY HIGHWAY FOR 3 HOURS WAITING ON A TOW TRUCK.. FAST FORWARD TO THE MECHANIC AND THEY DISCOVERED THAT MY ENGINE FELL APART INTERNALLY WITH NO ROOT CAUSE...ENGINE ONLY HAD 73,000...THAT WAS ON THE FRIDAY AFTER THANKSGIVING. FAST FORWARD TO NOW AND I STILL DON'T HAVE MY CAR WITH NO KNOWN TIME FRAME OF WHEN I'LL GET MY CAR BACK(IT'S NOW 1/12/2021). MY CAR HAS BEEN REGULARLY MAINTAINED WITH ALL RECOMMENDED MAINTENANCE. MY ENGINE WAS THE 2.0 4 CYLINDER AGAIN WITH ONLY 73,000 MILES

NHTSA ODI #11387788

80,000 miles · Jan 5, 2021
Engine

TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THERE WAS AN ABNORMAL KNOCKING SOUND COMING FROM THE ENGINE WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE INITIALLY TOWED TO THE RESIDENCE WHERE AN INDEPENDENT MECHANIC INFORMED HER THAT TH…

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TL* THE CONTACT OWNS A 2016 HYUNDAI TUCSON. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THERE WAS AN ABNORMAL KNOCKING SOUND COMING FROM THE ENGINE WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE INITIALLY TOWED TO THE RESIDENCE WHERE AN INDEPENDENT MECHANIC INFORMED HER THAT THE ENGINE CEASED. THE CONTACT HAD THE VEHICLE TOWED TO BOB ROHRMAN'S INDY HYUNDAI (7101 E WASHINGTON ST, INDIANAPOLIS, IN 46219) AND WAS DIAGNOSED WITH ENGINE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

NHTSA ODI #11386631

Mileage unknown · Jan 2, 2021
Electrical SystemEngineService BrakesFire

ESTAVA COM MINHA FAMILIA A CAMINHO DA FISIOTERAPIA QUANDO COMECOU A PEGAR FOGO NO CARRO NA PARTE DA FRENTE! A SORTE FOI QUE UMA OFICINA QUE ESTAVA PERTO ME MIM TINHA EXTINTOR E ME AJUDOU A APAGAR O FOGO!

NHTSA ODI #11386194

89,000 miles · Dec 7, 2020
EnginePower Train

I WAS DRIVING MY VEHICLE DOWN MY STREET WHEN THE ENGINE DIED. RIGHT BEFORE IT DIED, I HEARD A BRUSHING NOISE AND THEN ALL THE LIGHTS ILLUMINATED ON THE DASH. THERE WERE NO OTHER WARNING NOISES OR LIGHTS PRIOR TO ENGINE FAILURE. I CHECKED THE OIL DIPSTICK AND THERE WAS NO OIL REGISTERING ON IT. THE SMEAR THAT WAS ON THE STICK W…

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I WAS DRIVING MY VEHICLE DOWN MY STREET WHEN THE ENGINE DIED. RIGHT BEFORE IT DIED, I HEARD A BRUSHING NOISE AND THEN ALL THE LIGHTS ILLUMINATED ON THE DASH. THERE WERE NO OTHER WARNING NOISES OR LIGHTS PRIOR TO ENGINE FAILURE. I CHECKED THE OIL DIPSTICK AND THERE WAS NO OIL REGISTERING ON IT. THE SMEAR THAT WAS ON THE STICK WAS BLACK. THE CHECK ENGINE OR LOW OIL LIGHT NEVER CAME ON TO WARN ME OF A POTENTIAL PROBLEM. THERE IS ALSO NO OIL ON MY DRIVEWAY WHICH WOULD INDICATE A SLOW LEAK. IT WAS TOWED TO THE DEALER WHERE THEY TOLD MY THE ENGINE WAS DEAD AND I NEEDED A NEW ONE. THIS IS NOT COVERED UNDER THE 10YR./100,000 MILE POWERTRAIN WARRANTY SINCE I BOUGHT THIS (A YEAR AGO) FROM A FRIEND WHO WAS THE ORIGINAL OWNER. IT HAS APPROXIMATELY 89,000 MILES ON IT NOW. I'M THANKFUL I WAS IN MY NEIGHBORHOOD WHEN THE ENGINE FAILED AND NOT ON THE INTERSTATE WHERE I HAD BEEN MOMENTS PRIOR TO THIS INCIDENT. IT IS STILL AT THE DEALERSHIP WHERE I HAVE BEEN QUOTED $7-9K FOR AN ENGINE REPLACEMENT. THEY HAVE OFFERED $2,800 FOR A TRADE-IN TOWARDS ANOTHER VEHICLE AS AN OPTION.

NHTSA ODI #11378354

Official recalls

5

20V543000 · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

Sep 4, 2020

Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.

Consequence & remedy

Consequence: An engine compartment fire can increase the risk of injury or crash.

Remedy: Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.

16V842000 · Electrical System:wiring; Trailer Hitches

Nov 21, 2016

Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."

Consequence & remedy

Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.

Additional source detail variants (2)

Trailer Hitches

Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."

Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.

Electrical System:wiring

Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."

Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.

16V628000 · Electrical System:software; Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

Aug 30, 2016

Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.

Consequence & remedy

Consequence: Inability to move the vehicle while in traffic may increase the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will update the Transmission Control Module software, free of charge. The recall is expected to begin on October 28, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 149.

Additional source detail variants (2)

Electrical System:software

Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.

Consequence: Inability to move the vehicle while in traffic may increase the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will update the Transmission Control Module software, free of charge. The recall is expected to begin on October 28, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 149.

Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.

Consequence: Inability to move the vehicle while in traffic may increase the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will update the Transmission Control Module software, free of charge. The recall is expected to begin on October 28, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 149.

16V348000 · Latches/locks/linkages:hood:latch

May 24, 2016

Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 19, 2015 to March 14, 2016. In the affected vehicles, if the primary hood latch has been released, and the vehicle is driven, the secondary hood latch may not hold adequately secure the hood to prevent it from opening while the vehicle is in motion.

Consequence & remedy

Consequence: If the primary hood latch is inadvertently released and the secondary latch cannot secure the hood, the hood may unexpectedly open while driving, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will replace the secondary hood latch, free of charge. The recall began on June 30, 2016. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 145.

16V147000 · Exterior Lighting:tail Lights

Mar 10, 2016

Hyundai Motor America (Hyundai) is recalling certain model year 2016 Hyundai Tucson vehicles manufactured May 26, 2015 to January 15, 2016 and equipped with an accessory trailer hitch harness either included with the accessory trailer hitch or sold as a service part. In the affected vehicles, when the vehicle's engine is running and the brake lights are illuminated, if the turn signal is activated, the trailer turn signal lights will either turn off or remain continuously illuminated (not flash). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard Number 108, " Lamps, Reflective Devices, and Associated Equipment."

Consequence & remedy

Consequence: Failure to illuminate the trailer's turn signal lights would prevent the communication of the driver's intent, increasing the risk of a crash.

Remedy: Hyundai will notify owners, and dealers will update the tow hitch harness, free of charge. The recall began on May 2, 2016. Owners may contact Hyundai customer service at 1-855-371-9640. Hyundai's number for this recall is 142.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

DP22003 · Loss Of Motive Power

Opened Sep 12, 2022 · Closed Dec 12, 2023

Status: closed (inferred from source dates) · Engine

The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing.  There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

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