The contact owns a 2016 Hyundai Tucson. The contact stated that the vehicle failed to reverse. After several attempts, the vehicle worked as designed. While approaching a stop, the vehicle was jerking. The check engine warning light was illuminated. The vehicle was taken to the local dealer, who was unable to duplicate the failu…
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The contact owns a 2016 Hyundai Tucson. The contact stated that the vehicle failed to reverse. After several attempts, the vehicle worked as designed. While approaching a stop, the vehicle was jerking. The check engine warning light was illuminated. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 94,000.
NHTSA ODI #11536472
Mileage unknown · Jul 28, 2023
EnginePower Train
Excessive oil consumption NM, replaced catalytic converter twice. Losing power again. 122450 miles. Trans mission slipping, not shifting into higher gear. Gas mpg down to 19mpg. Unsafe on highway, loses speed and revs too high
NHTSA ODI #11534983
Mileage unknown · Jul 26, 2023
Engine
Entering on the 65 mph interstate. Tucson would not accelerate past 60 mph. When it reached 60 mph it rapidly lost power and speed. Air conditioner was on also. When accelerating while at a stop light or making a turn vehicle hesitates to accelerate. All occurrences of this happening A/c was on.
NHTSA ODI #11534666
Mileage unknown · Jul 23, 2023
EngineFuel/propulsion SystemUnknown Or Other
There are four safety concerns I have with the 2016 Hyundai Tuscon: 1.) The Check Oil light failed to illuminate indicating the need for more oil. 2.) The excessive oil consumption may have caused my catalytic converter to misfire and melt. 3.) The Check Engine light failed to illuminate when my catalytic converter misfired and …
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There are four safety concerns I have with the 2016 Hyundai Tuscon: 1.) The Check Oil light failed to illuminate indicating the need for more oil. 2.) The excessive oil consumption may have caused my catalytic converter to misfire and melt. 3.) The Check Engine light failed to illuminate when my catalytic converter misfired and melted. 4.) The Knock Sensor (if it is bad), which is installed on my vehicle, could fail and not warn me about any engine problems. On 7/3/23, my vehicle was having a difficult time accelerating up a mountain. My brother and I also heard a rattling noise, so my brother drove to a safe place. I had my vehicle towed to a local auto service garage, where I was told the catalytic converter melted due to misfiring and that I needed to replace it. On 7/5/23, I had my vehicle towed to the closest Hyundai Dealership, where they confirmed that the vehicle's catalytic converter was melted due to misfiring. After researching the causes catalytic converters misfiring, I read several complaints about the said vehicle's oil consumption and poor acceleration. I suspect there might be a connection to the catalytic converter misfiring and melting. Incidentally, I have had two other incidents where my vehicle lacked acceleration and started shaking. One occurred on 12/28/22, while I was entering an intersection. The other happened on 4/1/23, while I was attempting to pass another vehicle. All three incidents could've ended tragically. The Check Engine light did illuminate during two of the incidents, but not the incident that occurred on 7/3/23. Additionally, the catalytic converter was previously tested on 12/31/22 and it didn't have any bad codes. Sparkplugs were also replaced on 12/31/22, and a 3-Step Fuel System Cleaning was done on 6/12/23. The Check Oil light only illuminated once since I have owned the vehicle, but failed to illuminate when my oil was getting low in between oil changes. My SUV is still in service waiting for a Catalytic Converter.
NHTSA ODI #11533919
Mileage unknown · Jul 20, 2023
Engine
The engine of my car is consuming several quarts of oil between oil changes. I have read that this is a common problem with some models of Hyundia vehicles. I have also read that this defect has led to engine failures and possibly fires.
NHTSA ODI #11533470
Mileage unknown · Jul 13, 2023
EngineFuel/propulsion System
CAR IS USING MORE THAN ONE QUART OF OIL PER 1,000 MILES. CAR IS NOT LEAKING OIL AND OIL CHANGES ARE DONE AT THE DEALERSHIP EVERY 3500 MILES. HAVING TO CHECK OIL LEVELS CONSTANTLY AND KEEP QUARTS OF OIL IN CAR TO FILL IN CASE IT IS LOW. HYUNDAI ST AUGUSTINE DEALERSHIP SAYS THERE IS NOT A PROBLEM.
NHTSA ODI #11532055
Mileage unknown · Jul 13, 2023
Engine
Engine is consuming oil and we are waiting for it to totally fail. We have a long list of things. These are notes from the end of the process when we gave up. I responded after the fourth consumption test on 11/28/2022 asking for them to re-open my case and have not heard from them so I called on 12/9/2022 to speak to my case m…
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Engine is consuming oil and we are waiting for it to totally fail. We have a long list of things. These are notes from the end of the process when we gave up. I responded after the fourth consumption test on 11/28/2022 asking for them to re-open my case and have not heard from them so I called on 12/9/2022 to speak to my case manager. We started this journey with 118,000 miles and now we have close to 164,000. Went from 1qt every 1000 miles to 2qt’s every 1000 miles. Had to get another case manager to leave a message for my case manager to call me back. I don’t even know if they re opened my case. Hyundai has refused to admit the have a large issue with their GDI motors. They should not be consuming oil as much as they are. Only Theta motors are being covered in Non Turbo cars. This is my second vehicle currently owned with a gamma turbo motor. This one is waiting to fail and the other one has failed.
NHTSA ODI #11532004
118,000 miles · Jul 10, 2023
Engine
The contact owns a 2016 Hyundai Tucson. The contact stated that the vehicle was serviced under warranty and the Knock Sensor Detection System (KSDS) was replaced; however, after the repair, while driving 62 MPH, the check engine warning light illuminated, and the vehicle went into LIMP Mode. The contact stated that he drove the …
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The contact owns a 2016 Hyundai Tucson. The contact stated that the vehicle was serviced under warranty and the Knock Sensor Detection System (KSDS) was replaced; however, after the repair, while driving 62 MPH, the check engine warning light illuminated, and the vehicle went into LIMP Mode. The contact stated that he drove the vehicle back to the dealer and was informed by the mechanic that there would be a cost for the repair. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 118,000.
NHTSA ODI #11531454
Mileage unknown · Jul 6, 2023
Engine
I purchased a 2016 Hyundai Tuscon new in April 2017. From the beginning I felt there were issues with this vehicle but was also told that everything was fine. In 2019 the car stopped getting power and I was unable to go over 60mph on the highway. Hyundai said it had run out of oil but I had always gotten my oil changes from Hyun…
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I purchased a 2016 Hyundai Tuscon new in April 2017. From the beginning I felt there were issues with this vehicle but was also told that everything was fine. In 2019 the car stopped getting power and I was unable to go over 60mph on the highway. Hyundai said it had run out of oil but I had always gotten my oil changes from Hyundai directly. Also- no alert that my oil was low every came on. They replaced the engine or parts of it but I was still required to pay about $3,000 at the time. In Jan. of this year I realized that the car was not running as it should. Hyundai in Milford, CT had me pay for the oil change and also pay for the oil consumption test. On Feb. 20th I was approved for a new engine. I have been given multiple dates of when I my car would be repaired with the last date being May 17, 2023. I have not heard anything from Hyundai. I submitted a complaint with Hyundai corporate (21515374) and they have done nothing except tell me that they are still waiting for an answer as well. I am afraid to drive my vehicle long distances and do not know what kind of service I should get while waiting for a new engine. I am now carrying oil around in my vehicle but think that this is horrible wrong. I am still paying almost $600 a month for a vehicle that I am afraid to drive and I have not received any answers from anyone regarding when my repairs will be done or even getting a rental while I wait. After reading hundreds of other complaints this seems to be an issue with Hyundai and everyone says the same thing about the oil warning light not coming on at all. I purchased my vehicle from Hyundai in Milford, CT.
NHTSA ODI #11530767
Mileage unknown · Jun 28, 2023
Electrical SystemEngine
Complete Engine failure under 100k miles. Electrical issues with toggle switches
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
Consequence & remedy
Consequence: An engine compartment fire can increase the risk of injury or crash.
Remedy: Hyundai will notify owners, and dealers will replace the HECU fuse. For 2019-2021 model years, the Electronic Stability Control (ESC) software will also be updated. Recall repairs will be performed free of charge. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. The recall began November 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 195.
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Additional source detail variants (2)
Trailer Hitches
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Electrical System:wiring
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Consequence: If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the affected accessory trailer hitch wiring harnesses, free of charge. The recall is expected to begin January 13, 2017. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 153.
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.
Consequence & remedy
Consequence: Inability to move the vehicle while in traffic may increase the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will update the Transmission Control Module software, free of charge. The recall is expected to begin on October 28, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 149.
Additional source detail variants (2)
Electrical System:software
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.
Consequence: Inability to move the vehicle while in traffic may increase the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will update the Transmission Control Module software, free of charge. The recall is expected to begin on October 28, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 149.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.
Consequence: Inability to move the vehicle while in traffic may increase the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will update the Transmission Control Module software, free of charge. The recall is expected to begin on October 28, 2016. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 149.
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 19, 2015 to March 14, 2016. In the affected vehicles, if the primary hood latch has been released, and the vehicle is driven, the secondary hood latch may not hold adequately secure the hood to prevent it from opening while the vehicle is in motion.
Consequence & remedy
Consequence: If the primary hood latch is inadvertently released and the secondary latch cannot secure the hood, the hood may unexpectedly open while driving, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will replace the secondary hood latch, free of charge. The recall began on June 30, 2016. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 145.
Hyundai Motor America (Hyundai) is recalling certain model year 2016 Hyundai Tucson vehicles manufactured May 26, 2015 to January 15, 2016 and equipped with an accessory trailer hitch harness either included with the accessory trailer hitch or sold as a service part. In the affected vehicles, when the vehicle's engine is running and the brake lights are illuminated, if the turn signal is activated, the trailer turn signal lights will either turn off or remain continuously illuminated (not flash). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard Number 108, " Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: Failure to illuminate the trailer's turn signal lights would prevent the communication of the driver's intent, increasing the risk of a crash.
Remedy: Hyundai will notify owners, and dealers will update the tow hitch harness, free of charge. The recall began on May 2, 2016. Owners may contact Hyundai customer service at 1-855-371-9640. Hyundai's number for this recall is 142.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
DP22003 · Loss Of Motive Power
Opened Sep 12, 2022 · Closed Dec 12, 2023
Status: closed (inferred from source dates) · Engine
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
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